Home Page > About Capital One > Investor Relations > Capital One Allows Customers to Add Personalized Image on Their Cards

Release Details

Capital One Allows Customers to Add Personalized Image on Their Cards

January 8, 2008 at 8:02 AM EST
Company That Brought You the Card Lab Continues Customization Trend
MCLEAN, Va., Jan 08, 2008 (BUSINESS WIRE) -- Capital One Financial Corporation (NYSE:COF) today announced the addition of a new "personalized image" feature for its customers. All Capital One consumer credit card customers now have the option to visit the Capital One web site and upload their own photo images - family, friends, pets, or a favorite picture - to be printed on their card, at no cost.

New and existing Capital One customers can go to and upload their own photo or choose an image from our gallery for their card. Once the image is approved, a new card will be mailed at no cost to the customer; account terms remain intact.

"Putting a personalized image on your credit card is a unique way to express individual personality and creativity," said Pam Girardo, spokesperson for Capital One. "This continues our efforts to empower consumers by putting them in control of decisions affecting their credit card."

Last November, Capital One launched the Capital One Card Lab (, which provides consumers with a new level of transparency and choice in credit cards. Customers are offered a series of interactive choices related to interest rate, annual fee, and reward options, where they can click to select the combination of features that are most important to them. As choices are made, the tool narrows the options in the remaining categories, eliminating options that don't work together. For example, consumers who are willing to pay an annual fee can earn rewards faster.

"We found that consumers like the sense of control that comes with the process of building their own card and the clarity it provides about the terms and rewards they choose," said Girardo. "The opportunity to personalize the look of their Capital One credit card gives consumers the ability to truly customize their card - both inside and out - to match their own individual needs and tastes."

Capital One Card Lab Configurations Include:

-- Base rewards (Miles, Points and Cash)

-- Rewards bonuses (enhanced earn in specific categories, such as travel & entertainment)

-- Interest rates

-- Introductory offers

-- Annual fees

-- Plastic design, including personalized images and photos

"In addition to designing your own plastic, the Capital One Card Lab offers a great way for consumers to learn more about Capital One's product offerings, and the terms and reward combinations that are available."

Customers interested in personalizing the image on their credit card, or in building their own card from scratch in the Card Lab, can visit or call 1-800-610-7670 for more information.

About Capital One

Headquartered in McLean, Virginia, Capital One Financial Corporation ( is a financial holding company, with 732 locations in New York, New Jersey, Connecticut, Texas and Louisiana. Its principal subsidiaries, Capital One Bank, Capital One Auto Finance, Inc., and Capital One, N.A., offer a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Capital One's subsidiaries collectively had $83.3 billion in deposits and $146.4 billion in managed loans outstanding as of September 30, 2007. Capital One, a Fortune 500 company, trades on the New York Stock Exchange under the symbol "COF" and is included in the S&P 100 index.

SOURCE: Capital One Financial Corporation

Capital One Financial Corporation
Pam Girardo