8-K -- First Quarter 2012 Results

 

 

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

 

 

FORM 8-K

CURRENT REPORT

Pursuant to Section 13 OR 15(d) of

The Securities Exchange Act of 1934

April 19, 2012

Date of Report (Date of earliest event reported)

Commission File No. 1-13300

 

 

CAPITAL ONE FINANCIAL CORPORATION

(Exact name of registrant as specified in its charter)

 

 

 

Delaware   54-1719854

(State or Other Jurisdiction of Incorporation or Organization)

  (I.R.S. Employer Identification No.)
1680 Capital One Drive McLean, Virginia   22102

(Address of Principal Executive Offices)

  (Zip Code)

Registrant’s telephone number, including area code: (703) 720-1000

(Former name or former address, if changed since last report)

 

 

Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions (see General Instruction A.2. below):

 

¨ Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
¨ Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
¨ Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
¨ Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))

 

 

 

 


Item 2.02. Results of Operations and Financial Condition.

On April 19, 2012, Capital One Financial Corporation (the “Company”) issued a press release announcing its financial results for the first quarter ended March 31, 2012. Copies of the Company’s press release and financial supplement are attached and filed herewith as Exhibits 99.1 and 99.2 to this Form 8-K and are incorporated herein by reference.

 

Item 7.01. Regulation FD Disclosure.

The Company hereby furnishes the information in Exhibit 99.3 hereto, Earnings Release Slides – First Quarter 2012.

Note: Information in Exhibit 99.3 furnished pursuant to Item 7.01 shall not be deemed to be “filed” for the purposes of Section 18 of the Securities Exchange Act of 1934 or otherwise subject to the liabilities of that section. This report will not be deemed an admission as to the materiality of any information in the report that is required to be disclosed solely by Regulation FD. Furthermore, the information provided in Exhibit 99.3 shall not be deemed to be incorporated by reference into the filings of the Company under the Securities Act of 1933.

 

Item 8.01. Other Events.

See attached press release and financial supplement at Exhibits 99.1 and 99.2, which are incorporated herein by reference.


Item 9.01. Financial Statements and Exhibits.

(d)  Exhibits.

 

  Exhibit  
  No.  

  

Description of Exhibit

99.1    Press Release, dated April 19, 2012– First Quarter 2012
99.2    Financial Supplement – First Quarter 2012
99.3    Earnings Release Slides – First Quarter 2012

Earnings Conference Call Webcast Information.

The Company will hold an earnings conference call on April 19, 2012 at 5:00 PM Eastern standard time. The conference call will be accessible through live webcast. Interested investors and other individuals can access the webcast via the Company’s home page (http://www.capitalone.com). Choose “Investors” to access the Investor Center and view and/or download the earnings press release, the financial supplement, including a reconciliation to GAAP financial measures, and the earnings release presentation. The replay of the webcast will be archived on the Company’s website through May 2, 2012 at 5:00 PM.


SIGNATURE

Pursuant to the requirements of the Securities Exchange Act of 1934, the Company has duly caused this Current Report on Form 8-K to be signed on its behalf by the undersigned, hereunto duly authorized.

 

        CAPITAL ONE FINANCIAL CORPORATION

Dated: April 19, 2012

    By:     /s/ Gary L. Perlin
        Gary L. Perlin
        Chief Financial Officer
Exhibit 99.1

Exhibit 99.1

 

LOGO

 

   Contacts:         
   Investor Relations    Media Relations
   Jeff Norris    Danielle Dietz    Julie Rakes    Tatiana Stead
   703.720.2455    703.720.2455    804.284.5800   
               703.720.2352      

FOR IMMEDIATE RELEASE: April 19, 2012

Capital One Reports First Quarter 2012 Net Income of $1.4 billion, or $2.72 per share

Excluding the impact of a bargain purchase gain related to acquisition of ING Direct, first quarter net

income was $809 million, or $1.56 per share.

McLean, Va. (April 19, 2012) – Capital One Financial Corporation (NYSE: COF) today announced net income for the first quarter of 2012 of $1.4 billion, or $2.72 per diluted common share. Without the impact of a bargain purchase gain related to the ING Direct acquisition, first quarter 2012 net income would have been $809 million, or $1.56 per diluted common share. This compares with net income of $407 million, or $0.88 per diluted common share, for the fourth quarter of 2011, and net income of $1.0 billion, or $2.21 per diluted common share, for the first quarter of 2011.

“We completed the ING Direct acquisition in the quarter, and we’re thrilled to welcome the customers and associates of ING Direct to Capital One. We now look forward to completing the acquisition of the HSBC US card business in the second quarter,” said Richard Fairbank, Chairman and Chief Executive Officer. “The combination of Capital One, ING Direct and the HSBC US card business puts us in an even stronger position to create sustained shareholder value through growth potential, strong returns and strong capital generation. We’re focused on delivering that value, including distributing capital to shareholders through a meaningful dividend and share buybacks, consistent with our long-standing commitment to maintaining a strong and resilient capital base.”

Total Company Results

All comparisons in the following paragraphs are for first quarter 2012 compared to fourth quarter 2011 unless otherwise noted.


Capital One First Quarter 2012 Earnings

Page 2

 

Loan and Deposit Balances

Average loans increased $21.3 billion in the quarter, driven largely by the February 17, 2012 acquisition of ING Direct. Average loan balances in legacy businesses grew by $2 billion as the modest decline in the Domestic Card business attributable to expected seasonal paydowns were more than offset by growth in the Commercial Lending and Auto Finance businesses. Period-end loan balances increased $37.9 billion to $173.8 billion.

Period-end total deposits grew $88.3 billion, including the addition of $84.4 billion of deposits from the acquisition of ING Direct, to $216.5 billion.

Revenues

Total revenue in the first quarter of 2012 was $4.9 billion, up $885 million, or 22 percent. Higher revenue in our legacy businesses was driven in part by increased average loan balances and favorable margins. In addition, non-interest income includes a bargain purchase gain of $594 million recognized in earnings for the quarter attributable to the February 17, 2012 acquisition of ING Direct. First quarter revenue also reflects a $160 million benefit related to the company’s sale of Visa stock and subsequent reserve adjustments and the absence of approximately $150 million of unique contra-revenue items recorded in the fourth quarter. These benefits were partially offset by a $75 million one-time reserve addition associated with Domestic Card.

Margins

Net interest margin declined 102 basis points to 6.20 percent in the quarter as a result of the on-boarding of ING Direct’s lower yielding assets and temporarily high cash balances.

Non-Interest Expense

Non-interest expense for the first quarter, inclusive of ING Direct related expenses, decreased $114 million primarily due to a decline in marketing expense and a modest decrease in legacy operating expense.


Capital One First Quarter 2012 Earnings

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Pre-Provision Earnings (before tax)

Pre-provision earnings increased in the quarter as a result of higher revenue due to the impacts of the ING Direct acquisition, higher loan balances in several legacy businesses and the absence of non-recurring items recorded in the fourth quarter of 2011.

Provision Expense

Strong credit performance led to a $288 million decrease in provision expense in the quarter, driven by both lower charge-offs and a larger allowance release. The charge-off rate decreased 65 basis points to 2.04 percent, while the coverage ratio of allowance to loans fell by 79 basis points to 2.34 percent. This drop was significantly impacted by the ING Direct loans.

Net Income

Net income in the quarter increased $996 million inclusive of a bargain purchase gain of $594 million attributable to the acquisition of ING Direct. In addition to the ING Direct bargain purchase gain, the increase in earnings was primarily driven by higher revenue and lower non-interest and provision expenses in our legacy businesses.

Capital Ratios

The company’s estimated Tier 1 common ratio increased 220 basis points from December 31, 2011, to 11.9 percent as of March 31, 2012, driven by strong retained earnings growth and capital actions related to the financing of the company’s two acquisitions.

The company expects to close the acquisition of HSBC’s US card portfolio in the second quarter of 2012, and expects that the acquisition will have a significant impact on reported results, especially in 2012, due to the purchase accounting effects, integration expenses and partial year impacts of the acquisition.

Tier 1 common ratio, as used throughout this release, is a regulatory capital measure. For additional information, see Table 13 in the Financial Supplement.


Capital One First Quarter 2012 Earnings

Page 4

 

Business Segment Results

Credit Card Highlights

In the first quarter, Domestic Card delivered strong profits, improving credit and solid year-over-year growth in loans and purchase volumes. Net income in the first quarter was $515 million, an increase of 30.4 percent over the previous quarter. Total revenue declined 4.7 percent in the first quarter of 2012 driven by a one-time reserve addition in the first quarter.

Credit performance improved in the quarter. Domestic Card net charge-off rate decreased 15 basis points in the quarter to 3.92 percent, and delinquencies declined 41 basis points to 3.25 percent, consistent with expected seasonal patterns.

Domestic Card loan balances declined seasonally in the quarter by $3.4 billion to $53.2 billion. Compared to the first quarter of last year, loans grew 5.1 percent.

Purchase volume grew 25.6 percent from the first quarter of 2011 and 14.6 percent excluding the Kohl’s portfolio.

Consumer Banking Highlights

Consumer Banking delivered net income of $224 million in the first quarter of 2012, driven by the addition of ING Direct and strong results in Auto Finance. The significant increases in loan and deposit volumes, revenue and non-interest expense were all driven by the addition of ING Direct in the quarter.

Period-end loan balances were up $41.0 billion, including $40.4 billion of loan balances attributable to the acquisition of ING Direct. Additionally, auto loans grew $1.8 billion. Growth in auto loans resulted from traction in geographic expansion and the company’s strategy to deepen relationships with its most valued auto dealers. Auto Finance originations in the quarter were $4.3 billion, up 19.1 percent from the fourth quarter of 2011.

The company expects that the sizeable run-off of the ING Direct home loan portfolio and the continuing run-off of the legacy Home Loan portfolio will more than offset the growth in auto loans, driving a declining trend in Consumer Banking loan balances for several years.

Provision expense declined, with lower charge-offs in both the Home Loan portfolio and Auto Finance, partially offset by an allowance build driven by the increase in auto loan balances. Charge-off rates improved with the addition of ING Direct home loans which have no charge-offs due the credit mark recognized in purchase accounting and seasonal favorability in Auto Finance.


Capital One First Quarter 2012 Earnings

Page 5

 

Consumer Banking deposits were $176.0 billion at the end of the quarter, an increase of $87.5 billion which includes $84.4 billion of deposits from the acquisition of ING Direct. Deposit interest expense decreased 11 basis points in the quarter.

Commercial Banking Highlights

Commercial Banking delivered another quarter of solid profitability and steady loan growth, with total revenue of $516 million, up $4 million in the first quarter of 2012 and $69 million year-over-year. Net income increased $93 million to $210 million in the quarter.

Period-end loans increased slightly from the prior quarter and 15.3 percent from the first quarter of 2011. Commercial deposits grew 5.1 percent in the quarter, and 15.2 percent year-over-year, with improvements in deposit interest expense.

The charge-off rate for Commercial Banking was 0.19 percent, down 43 basis points from the prior quarter. Excluding the run-off in the Small Ticket CRE portfolio, the charge-off rate in the core Commercial Lending businesses was zero in the quarter, an improvement of 47 basis points from the prior quarter.

For more lending information and statistics on the segment results, please refer to the Financial Supplement.

Forward-looking statements

The company cautions that its current expectations in this release dated April 19, 2012 and the company’s plans, objectives, expectations and intentions, are forward-looking statements which speak only as of the date hereof. The company does not undertake any obligation to update or revise any of the information contained herein whether as a result of new information, future events or otherwise.

Certain statements in this release are forward-looking statements, including those that discuss, among other things: strategies, goals, outlook or other non-historical matters; projections, revenues, income, returns, expenses, capital measures, accruals for claims in litigation and for other claims against the company, earnings per share or other financial measures for the company; future financial and operating results; the company’s plans, objectives, expectations and intentions; the projected impact and benefits of the acquisition of ING Direct (the “ING Direct Transaction”) and the pending acquisition


Capital One First Quarter 2012 Earnings

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of HSBC’s U.S. credit card business (the “HSBC Transaction” and, with the ING Direct Transaction, the “Transactions”); and the assumptions that underlie these matters. To the extent that any such information is forward-looking, it is intended to fit within the safe harbor for forward-looking information provided by the Private Securities Litigation Reform Act of 1995. Numerous factors could cause the company’s actual results to differ materially from those described in such forward-looking statements, including, among other things: general economic and business conditions in the U.S., the U.K., Canada or the company’s local markets, including conditions affecting employment levels, interest rates, consumer income and confidence, spending and savings that may affect consumer bankruptcies, defaults, charge-offs and deposit activity; an increase or decrease in credit losses (including increases due to a worsening of general economic conditions in the credit environment); the possibility that the company will not receive third-party consents necessary to fully realize the anticipated benefits of the HSBC Transaction; the possibility that the company may not fully realize the projected cost savings and other projected benefits of the Transactions; changes in the anticipated timing for closing the HSBC Transaction; difficulties and delays in integrating the assets and businesses acquired in the Transactions; business disruption during the pendency of or following the Transactions; diversion of management time on issues related to the Transactions, including integration of the assets and businesses acquired; reputational risks and the reaction of customers and counterparties to the Transactions; disruptions relating to the Transactions negatively impacting the company’s ability to maintain relationships with customers, employees and suppliers; changes in asset quality and credit risk as a result of the Transactions; the accuracy of estimates and assumptions the company uses to determine the fair value of assets acquired and liabilities assumed in the Transactions, and the potential for its estimates or assumptions to change as additional information becomes available and the company completes the accounting analysis of the Transactions; financial, legal, regulatory, tax or accounting changes or actions, including the impact of the Dodd-Frank Wall Street Reform and Consumer Protection Act and the regulations promulgated thereunder; developments, changes or actions relating to any litigation matter involving the company; the inability to sustain revenue and earnings growth; increases or decreases in interest rates; the company’s ability to access the capital markets at attractive rates and terms to capitalize and fund its operations and future growth; the success of the company’s marketing efforts in attracting and retaining customers; increases or decreases in the company’s aggregate loan balances or the number of customers and the growth rate and composition thereof, including increases or decreases resulting from factors such as shifting product mix, amount of actual marketing expenses the company incurs and attrition of loan balances; the level of future repurchase or indemnification requests the company may receive, the actual future performance of mortgage loans relating to such requests, the success rates of claimants against the company, any developments in litigation and the actual recoveries the company may make on any collateral relating to claims against the company; the amount and rate of deposit growth; changes in the reputation of or expectations regarding the financial services industry or the company with respect to practices, products or financial condition; any significant disruption in the company’s operations or technology platform; the company’s ability to maintain a compliance infrastructure suitable for its size and complexity; the company’s ability to control costs; the amount of, and rate of growth in, the company’s expenses as its business develops or changes or as it expands into new market areas; the company’s ability to execute on its strategic and operational plans; any significant disruption of, or loss of public confidence in, the United States Mail service affecting the company’s response rates and consumer payments; the company’s ability to recruit and retain experienced


Capital One First Quarter 2012 Earnings

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personnel to assist in the management and operations of new products and services; changes in the labor and employment markets; fraud or misconduct by the company’s customers, employees or business partners; competition from providers of products and services that compete with the company’s businesses; and other risk factors set forth from time to time in reports that the company files with the Securities and Exchange Commission, including, but not limited to, the Annual Report on Form 10-K for the year ended December 31, 2011.

About Capital One

Capital One Financial Corporation (www.capitalone.com) is a financial holding company whose subsidiaries, which include Capital One, N.A., Capital One Bank (USA), N. A., and ING Bank, fsb, had $216.5 billion in deposits and $294.5 billion in total assets outstanding as of March 31, 2012. Headquartered in McLean, Virginia, Capital One and ING Direct offer a broad spectrum of financial products and services to consumers, small businesses and commercial clients through a variety of channels. Capital One, N.A. has approximately 1,000 branch locations primarily in New York, New Jersey, Texas, Louisiana, Maryland, Virginia and the District of Columbia. A Fortune 500 company, Capital One trades on the New York Stock Exchange under the symbol “COF” and is included in the S&P 100 index.

##

Exhibit 99.2

Exhibit 99.2

Capital One Financial Corporation

Financial Supplement

First Quarter 2012 (1)(2)

Table of Contents

 

         Page  

Capital One Financial Consolidated

  

        Table    1:

  Financial & Statistical Summary—Consolidated      1   

        Table    2:

  Notes to Consolidated Financial & Statistical Summary (Table 1)      2   

        Table    3:

  Consolidated Statements of Income      3   

        Table    4:

  Consolidated Balance Sheets      4   

        Table    5:

  Average Balances, Net Interest Income and Net Interest Margin      5   

        Table    6:

  Loan Information and Performance Statistics      6   

        Table    7:

  Loan Information and Performance Statistics (Excluding Acquired Loans) (3)      7   

Business Segment Detail

  

        Table    8:

  Financial & Statistical Summary—Credit Card Business      8   

        Table    9:

  Financial & Statistical Summary—Consumer Banking Business      9   

        Table  10:

  Financial & Statistical Summary—Commercial Banking Business      10   

        Table  11:

  Financial & Statistical Summary—Other and Total      11   

        Table  12:

  Notes to Loan and Business Segment Disclosures (Tables 6 — 11)      12   

Other

    

        Table 13:

  Reconciliation of Non-GAAP Measures and Calculation of Regulatory Capital Measures      13   

 

(1) 

The information contained in this Financial Supplement is preliminary and based on data available at the time of the earnings presentation, and investors should refer to our March 31, 2012 Quarterly Report on Form 10-Q once it is filed with the Securities and Exchange Commission.

 

(2) 

References to ING Direct refer to the business and assets acquired and liabilities assumed in the February 17, 2012 acquisition.

 

(3) 

Acquired loans consist of the substantial majority of loans acquired in the Chevy Chase Bank and ING Direct business combinations, which were recorded at fair value at acquisition and accounted for under applicable accounting guidance. This accounting methodology takes into consideration estimated credit losses expected to be realized over the remaining lives of the loans. Accordingly, we present certain credit quality metrics excluding the impact of these loans where applicable.

 


CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 1: Financial & Statistical Summary—Consolidated (1)

 

 

     2012     2011     2011     2011     2011  

(Dollars in millions, except per share data and as noted) (unaudited)

   Q1 (2)     Q4     Q3     Q2     Q1  

Earnings

          

Net interest income

   $ 3,414      $ 3,182      $ 3,283      $ 3,136      $ 3,140   

Non-interest income (3) (4)

     1,521        868        871        857        942   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total revenue (5)

     4,935        4,050        4,154        3,993        4,082   

Provision for credit losses

     573        861        622        343        534   

Marketing expenses

     321        420        312        329        276   

Operating expenses (6)

     2,183        2,198        1,985        1,926        1,886   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Income from continuing operations before income taxes

     1,858        571        1,235        1,395        1,386   

Income tax provision

     353        160        370        450        354   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Income from continuing operations, net of tax

     1,505        411        865        945        1,032   

Loss from discontinued operations, net of tax (3)

     (102     (4     (52     (34     (16
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Net income

     1,403        407        813        911        1,016   

Dividends and undistributed earnings allocated to participating securities

     (7     (26                     
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Net income available to common stockholders

   $ 1,396      $ 381      $ 813      $ 911      $ 1,016   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Common Share Statistics

          

Basic EPS:

          

Income from continuing operations, net of tax

   $ 2.94      $ 0.89      $ 1.89      $ 2.07      $ 2.27   

Loss from discontinued operations, net of tax

     (0.20     (0.01     (0.11     (0.07     (0.03
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Net income per common share

   $ 2.74      $ 0.88      $ 1.78      $ 2.00      $ 2.24   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Diluted EPS:

          

Income from continuing operations, net of tax

   $ 2.92      $ 0.89      $ 1.88      $ 2.04      $ 2.24   

Loss from discontinued operations, net of tax

     (0.20     (0.01     (0.11     (0.07     (0.03
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Net income per common share

   $ 2.72      $ 0.88      $ 1.77      $ 1.97      $ 2.21   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Weighted average common shares outstanding (in millions):

          

Basic EPS

     508.7        456.2        456.0        455.6        454.1   

Diluted EPS

     513.1        458.5        460.4        462.2        460.3   

Common shares outstanding (period end)

     580.2        459.9        459.6        459.4        458.7   

Dividends per common share

   $ 0.05      $ 0.05      $ 0.05      $ 0.05      $ 0.05   

Tangible book value per common share (period end) (7)

     39.37        34.26        33.56        31.94        29.47   

Balance Sheet (Period End)

          

Loans held for investment (8)

   $ 173,822      $ 135,892      $ 129,952      $ 128,965      $ 124,092   

Interest-earning assets

     265,398        179,878        174,307        174,323        172,870   

Total assets

     294,481        206,019        200,148        199,753        199,300   

Tangible assets (9)

     280,067        191,806        185,891        185,715        184,928   

Interest-bearing deposits

     197,254        109,945        110,777        109,278        109,097   

Total deposits

     216,528        128,226        128,318        126,117        125,446   

Borrowings

     32,885        39,561        34,315        37,735        39,797   

Stockholders’ equity

     36,950        29,666        29,378        28,681        27,550   

Balance Sheet (Quarterly Average Balances)

          

Average loans held for investment (8)

   $ 152,900      $ 131,581      $ 129,043      $ 127,916      $ 125,077   

Average interest-earning assets

     220,246        176,271        177,531        174,113        173,440   

Average total assets

     246,384        200,106        201,611        199,229        198,075   

Average interest-bearing deposits

     151,625        109,914        110,750        109,251        108,633   

Average total deposits

     170,259        128,450        128,268        125,834        124,158   

Average borrowings

     35,994        34,812        37,366        39,451        40,538   

Average stockholders’ equity

     32,982        29,698        29,316        28,255        27,009   

Performance Metrics

          

Net interest income growth (quarter over quarter)

     7     (3 )%      5         4

Non-interest income growth (quarter over quarter)

     75               2        (9       

Revenue growth (quarter over quarter)

     22        (3     4        (2     3   

Revenue margin (10)

     8.96        9.19        9.36        9.17        9.41   

Net interest margin (11)

     6.20        7.22        7.40        7.20        7.24   

Return on average assets (12)

     2.44        0.82        1.72        1.90        2.08   

Return on average equity (13)

     18.25        5.54        11.80        13.38        15.28   

Return on average tangible common equity (14)

     31.60        10.43        22.58        26.57        31.73   

Non-interest expense as a % of average loans held for investment (15)

     6.55        7.96        7.12        7.05        6.91   

Efficiency ratio (16)

     50.74        64.64        55.30        56.47        52.96   

Effective income tax rate

     19.0        28.0        30.0        32.3        25.5   

Full-time equivalent employees (in thousands)

     34.2        30.5        29.5        28.2        27.9   

Credit Quality Metrics

          

Allowance for loan and lease losses

   $ 4,060      $ 4,250      $ 4,280      $ 4,488      $ 5,067   

Allowance as a % of loans held for investment

     2.34     3.13     3.29     3.48     4.08

Allowance as a % of loans held for investment (excluding acquired loans)

     3.08        3.22        3.40        3.62        4.23   

Net charge-offs

   $ 780      $ 884      $ 812      $ 931      $ 1,145   

Net charge-off rate (17) (18)

     2.04     2.69     2.52     2.91     3.66

Net charge-off rate (excluding acquired loans)

     2.40        2.79        2.62        3.03        3.82   

30+ day performing delinquency rate (19)

     2.23        3.35        3.13        2.90        3.07   

30+ day performing delinquency rate (excluding acquired loans)

     2.96        3.47        3.25        3.02        3.18   

30+ day delinquency rate(20)

            3.95        3.81        3.57        3.79   

Capital Ratios

          

Tier 1 risk-based capital ratio (21)

     13.9     12.0     12.4     11.8     10.9

Tier 1 common ratio (22)

     11.9        9.7        10.0        9.4        8.4   

Total risk-based capital ratio (23)

     16.5        14.9        15.4        15.0        14.2   

Tangible common equity (TCE) ratio (24)

     8.2        8.2        8.3        7.9        7.3   

 

Page 1


CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 2: Notes to Consolidated Financial & Statistical Summary (Table 1)

 

 

  (1)

Certain prior period amounts have been reclassified to conform to the current period presentation.

 

  (2)

Results for Q1 2012 include the impact of the February 17, 2012 acquisition of ING Direct, which resulted in the addition of loans with an outstanding principal and interest loan balance of $40.4 billion and deposits of $84.4 billion at acquisition.

 

  (3)

The mortgage representation and warranty reserve increased to $1.1 billion as of March 31, 2012, from $943 million as of December 31, 2011. We recorded a provision for repurchase losses of $169 million in Q1 2012, $59 million in Q4 2011, $72 million in Q3 2011, $37 million in Q2 2011 and $44 million in Q1 2011. The majority of the provision for repurchase losses is generally included in discontinued operations, with the remaining portion included in non-interest income.

 

  (4)

Includes a bargain purchase gain of $594 million recognized in earnings in Q1 2012 attributable to the February 17, 2012 acquisition of ING Direct.

 

  (5)

The estimated uncollectible amount of billed finance charges and fees excluded from revenue totaled $123 million in Q1 2012, $130 million in Q4 2011, $24 million in Q3 2011, $112 million in Q2 2011 and $105 million in Q1 2011.

 

  (6)

Includes merger-related expenses attributable to acquisitions of $86 million in Q1 2012, $27 million in Q4 2011 and $18 million in Q3 2011. Also, includes core deposit intangible amortization expense of $46 million in Q1 2012, $40 million in Q4 2011, $42 million in Q3 2011, $44 million in Q2 2011 and $45 million in Q1 2011.

 

  (7)

Tangible book value per common share is a non-GAAP measure calculated based on tangible common equity divided by common shares outstanding. See “Table 13: Reconciliation of Non-GAAP Measures and Calculation of Regulatory Capital Measures” for the calculation of tangible common equity.

 

  (8)

See Table 7 for additional information on acquired loans and our credit quality metrics excluding acquired loans.

 

  (9)

Tangible assets is a non-GAAP measure consisting of total assets less assets from discontinued operations and intangible assets. See “Table 13: Reconciliation of Non-GAAP Measures and Calculation of Regulatory Capital Measures” for the calculation of this measure.

 

(10) 

Calculated based on annualized total revenue for the period divided by average interest-earning assets for the period.

 

(11) 

Calculated based on annualized net interest income for the period divided by average interest-earning assets for the period.

 

(12) 

Calculated based on annualized income from continuing operations, net of tax, for the period divided by average total assets for the period.

 

(13) 

Calculated based on annualized income from continuing operations, net of tax, for the period divided by average stockholders’ equity for the period.

 

(14) 

Calculated based on annualized income from continuing operations, net of tax, for the period divided by average tangible common equity for the period.

 

(15) 

Calculated based on annualized non-interest expense for the period divided by average loans held for investment for the period.

 

(16) 

Calculated based on non-interest expense for the period divided by total revenue for the period.

 

(17) 

In accordance with our loss-sharing agreement with Kohl’s, charge-offs for the portfolio are reported net of any reimbursement of credit losses from Kohl’s, which has the impact of lowering the overall charge-off rate.

 

(18) 

Calculated based on annualized net charge-offs for the period divided by average loans held for investment for the period.

 

(19) 

The 30+ day performing delinquency rate for acquired loans, which is presented below, is calculated based on the contractual past due unpaid principal balance divided by the total outstanding unpaid principal balance of acquired loans as of the end of each period.

 

     2012     2011     2011     2011     2011  

(Dollars in millions) (unaudited)

   Q1     Q4     Q3     Q2     Q1  

Total period-end acquired loan portfolio (unpaid principal balance)

   $  44,798      $  5,751      $  6,021      $  6,356      $  6,698   

30+ day performing delinquency rates (acquired loans)

     3.05     3.05     2.67     2.52     2.97

 

(20) 

The 30+ day delinquency rate as of the end of Q1 2012 will be provided in the March 31, 2012 Quarterly Report on Form 10-Q.

 

(21) 

Tier 1 risk-based capital ratio is a regulatory capital measure calculated based on Tier 1 capital divided by risk-weighted assets. See “Table 13: Reconciliation of Non-GAAP Measures and Calculation of Regulatory Capital Measures” for the calculation of this ratio.

 

(22) 

Tier 1 common ratio is a regulatory capital measure calculated based on Tier 1 common capital divided by risk-weighted assets. See “Table 13: Reconciliation of Non-GAAP Measures and Calculation of Regulatory Capital Measures” for the calculation of this ratio.

 

(23) 

Total risk-based capital ratio is a regulatory capital measure calculated based on total risk-based capital divided by risk-weighted assets. See “Table 13: Reconciliation of Non-GAAP Measures and Calculation of Regulatory Capital Measures” for the calculation of this ratio.

 

(24) 

TCE ratio is a non-GAAP measure calculated based on tangible common equity divided by tangible assets. See “Table 13: Reconciliation of Non-GAAP Measures and Calculation of Regulatory Capital Measures” for the calculation of this ratio and non-GAAP reconciliation.

 

Page 2


CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 3: Consolidated Statements of Income

 

 

     Three Months Ended  

(Dollars in millions, except per share data) (unaudited)

   March 31,
2012
    December 31,
2011
    March 31,
2011
 

Interest income:

      

Loans held for investment, including past-due fees

   $ 3,655      $ 3,440      $ 3,417   

Investment securities

     298        244        316   

Other

     26        17        19   
  

 

 

   

 

 

   

 

 

 

Total interest income

     3,979        3,701        3,752   
  

 

 

   

 

 

   

 

 

 

Interest expense:

      

Deposits

     311        264        322   

Securitized debt obligations

     80        80        140   

Senior and subordinated notes

     88        89        64   

Other borrowings

     86        86        86   
  

 

 

   

 

 

   

 

 

 

Total interest expense

     565        519        612   
  

 

 

   

 

 

   

 

 

 

Net interest income

     3,414        3,182        3,140   

Provision for credit losses

     573        861        534   
  

 

 

   

 

 

   

 

 

 

Net interest income after provision for credit losses

     2,841        2,321        2,606   
  

 

 

   

 

 

   

 

 

 

Non-interest income:

      

Service charges and other customer-related fees

     415        452        525   

Interchange fees, net

     328        346        320   

Net other-than-temporary impairment losses recognized in earnings

     (14     (6     (3

Bargain purchase gain (1)

     594        —          —     

Other

     198        76        100   
  

 

 

   

 

 

   

 

 

 

Total non-interest income

     1,521        868        942   
  

 

 

   

 

 

   

 

 

 

Non-interest expense:

      

Salaries and associate benefits

     891        817        741   

Marketing

     321        420        276   

Communications and data processing

     173        177        164   

Supplies and equipment

     150        137        135   

Occupancy

     123        131        119   

Other

     846        936        727   
  

 

 

   

 

 

   

 

 

 

Total non-interest expense

     2,504        2,618        2,162   
  

 

 

   

 

 

   

 

 

 

Income from continuing operations before income taxes

     1,858        571        1,386   

Income tax provision

     353        160        354   
  

 

 

   

 

 

   

 

 

 

Income from continuing operations, net of tax

     1,505        411        1,032   

Loss from discontinued operations, net of tax

     (102     (4     (16
  

 

 

   

 

 

   

 

 

 

Net income

     1,403        407        1,016   

Dividends and undistributed earnings allocated to participating securities

     (7     (26     —     
  

 

 

   

 

 

   

 

 

 

Net income available to common stockholders

   $ 1,396      $ 381      $ 1,016   
  

 

 

   

 

 

   

 

 

 

Basic earnings per common share:

      

Income from continuing operations

   $ 2.94      $ 0.89      $ 2.27   

Loss from discontinued operations

     (0.20     (0.01     (0.03
  

 

 

   

 

 

   

 

 

 

Net income per basic common share

   $ 2.74      $ 0.88      $ 2.24   
  

 

 

   

 

 

   

 

 

 

Diluted earnings per common share:

      

Income from continuing operations

   $ 2.92      $ 0.89      $ 2.24   

Loss from discontinued operations

     (0.20     (0.01     (0.03
  

 

 

   

 

 

   

 

 

 

Net income per diluted common share

   $ 2.72      $ 0.88      $ 2.21   
  

 

 

   

 

 

   

 

 

 

Weighted average common shares outstanding (in millions):

      

Basic EPS

     508.7        456.2        454.1   

Diluted EPS

     513.1        458.5        460.3   

Dividends paid per common share

   $ 0.05      $ 0.05      $ 0.05   

 

(1) 

Represents the excess of the fair value of the net assets acquired in the ING Direct acquisition as of the acquisition date of February 17, 2012 over the consideration transferred.

 

Page 3


CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 4: Consolidated Balance Sheets

 

 

 

     Three Months Ended  

(Dollars in millions)(unaudited)

   March 31,
2012
    December 31,
2011
    March 31,
2011
 

Assets:

      

Cash and due from banks

   $ 27,341      $ 2,097      $ 2,028   

Interest-bearing deposits with banks

     3,007        3,399        5,397   

Federal funds sold and securites purchased under agreements to resell

     308        342        546   
  

 

 

   

 

 

   

 

 

 

Cash and cash equivalents

     30,656        5,838        7,971   

Restricted cash for securitization investors

     1,090        791        2,556   

Securities available for sale, at fair value

     60,810        38,759        41,566   

Loans held for investment:

      

Unsecuritized loans held for investment

     128,927        88,242        75,184   

Restricted loans for securitization investors

     44,895        47,650        48,908   
  

 

 

   

 

 

   

 

 

 

Total loans held for investment

     173,822        135,892        124,092   

Less: Allowance for loan and lease losses

     (4,060     (4,250     (5,067
  

 

 

   

 

 

   

 

 

 

Net loans held for investment

     169,762        131,642        119,025   

Loans held for sale, at lower-of-cost-or-fair-value

     627        201        117   

Accounts receivable from securitizations

     96        94        112   

Premises and equipment, net

     3,062        2,748        2,739   

Interest receivable

     1,157        1,029        1,025   

Goodwill

     13,595        13,592        13,597   

Other

     13,626        11,325        10,592   
  

 

 

   

 

 

   

 

 

 

Total assets

   $ 294,481      $ 206,019      $ 199,300   
  

 

 

   

 

 

   

 

 

 

Liabilities:

      

Interest payable

   $ 384      $ 466      $ 411   

Customer deposits:

      

Non-interest bearing deposits

     19,274        18,281        16,349   

Interest-bearing deposits

     197,254        109,945        109,097   
  

 

 

   

 

 

   

 

 

 

Total customer deposits

     216,528        128,226        125,446   

Securitized debt obligations

     15,474        16,527        24,506   

Other debt:

      

Federal funds purchased and securities loaned or sold under agreements to repurchase

     770        1,464        1,970   

Senior and subordinated notes

     11,948        11,034        8,545   

Other borrowings

     4,693        10,536        4,776   
  

 

 

   

 

 

   

 

 

 

Total other debt

     17,411        23,034        15,291   

Other liabilities

     7,734        8,100        6,096   
  

 

 

   

 

 

   

 

 

 

Total liabilities

     257,531        176,353        171,750   
  

 

 

   

 

 

   

 

 

 

Stockholders’ equity:

      

Common stock

     6        5        5   

Paid-in capital, net

     25,136        19,274        19,141   

Retained earnings and accumulated other comprehensive income

     15,094        13,631        11,644   

Less: Treasury stock, at cost

     (3,286     (3,244     (3,240
  

 

 

   

 

 

   

 

 

 

Total stockholders’ equity

     36,950        29,666        27,550   
  

 

 

   

 

 

   

 

 

 

Total liabilities and stockholders’ equity

   $ 294,481      $ 206,019      $ 199,300   
  

 

 

   

 

 

   

 

 

 

 

Page 4


CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 5: Average Balances, Net Interest Income and Net Interest Margin

 

 

     2012 Q1     2011 Q4     2011 Q1  

(Dollars in millions) (unaudited)

   Average
Balance
     Interest
Income/
Expense
     Yield/
Rate
    Average
Balance
     Interest
Income/
Expense
     Yield/
Rate
    Average
Balance
     Interest
Income/
Expense
     Yield/
Rate
 

Interest-earning assets:

                        

Loans held for investment

   $ 152,900       $ 3,655         9.56   $ 131,581       $ 3,440         10.46   $ 125,077       $ 3,417         10.93

Investment securities

     50,543         298         2.36        39,005         244         2.50        41,532         316         3.04   

Cash equivalents and other

     16,803         26         0.62        5,685         17         1.20        6,831         19         1.11   
  

 

 

    

 

 

    

 

 

   

 

 

    

 

 

    

 

 

   

 

 

    

 

 

    

 

 

 

Total interest-earning assets

   $ 220,246       $ 3,979         7.23   $ 176,271       $ 3,701         8.40   $ 173,440       $ 3,752         8.65
  

 

 

    

 

 

    

 

 

   

 

 

    

 

 

    

 

 

   

 

 

    

 

 

    

 

 

 

Interest-bearing liabilities:

                        

Interest-bearing deposits

                        

NOW accounts

   $ 24,912       $ 34         0.55   $ 13,700       $ 12         0.35   $ 13,648       $ 9         0.26

Money market deposit accounts

     76,362         131         0.69        47,167         87         0.74        45,613         110         0.96   

Savings accounts

     31,743         34         0.43        31,422         47         0.60        26,801         55         0.82   

Other consumer time deposits

     12,763         74         2.32        12,264         77         2.51        15,344         99         2.58   

Public fund CD’s of $100,000 or more

     84         —           —          84         1         4.76        149         1         2.68   

CD’s of $100,000 or more

     4,787         37         3.09        4,748         39         3.29        6,097         47         3.08   

Foreign time deposits

     974         1         0.41        529         1         0.76        981         1         0.41   
  

 

 

    

 

 

    

 

 

   

 

 

    

 

 

    

 

 

   

 

 

    

 

 

    

 

 

 

Total interest-bearing deposits

   $ 151,625       $ 311         0.82   $ 109,914       $ 264         0.96   $ 108,633       $ 322         1.19

Securitized debt obligations

     16,185         80         1.98        16,780         80         1.91        25,515         140         2.19   

Senior and subordinated notes

     10,268         88         3.43        10,237         89         3.48        8,090         64         3.16   

Other borrowings

     9,541         86         3.61        7,794         86         4.41        6,933         86         4.96   
  

 

 

    

 

 

    

 

 

   

 

 

    

 

 

    

 

 

   

 

 

    

 

 

    

 

 

 

Total interest-bearing liabilities

   $ 187,619       $ 565         1.20   $ 144,725       $ 519         1.43   $ 149,171       $ 612         1.64
  

 

 

    

 

 

    

 

 

   

 

 

    

 

 

    

 

 

   

 

 

    

 

 

    

 

 

 

Net interest income/spread

      $ 3,414         6.03      $ 3,182         6.97      $ 3,140         7.01
     

 

 

         

 

 

         

 

 

    

Impact of non-interest bearing funding

           0.17              0.25              0.23   
        

 

 

         

 

 

         

 

 

 

Net interest margin

           6.20           7.22           7.24
        

 

 

         

 

 

         

 

 

 

 

 

Page 5


CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 6: Loan Information and Performance Statistics (1)

 

(Dollars in millions)(unaudited)

  2012
Q1(2)
    2011
Q4
    2011
Q3
    2011
Q2
    2011
Q1
 

Period-end Loans Held For Investment

         

Credit card:

         

Domestic credit card

  $ 53,173      $ 56,609      $ 53,820      $ 53,994      $ 50,570   

International credit card

    8,303        8,466        8,210        8,711        8,735   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total credit card

    61,476        65,075        62,030        62,705        59,305   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Consumer banking:

         

Automobile

    23,568        21,779        20,422        19,223        18,342   

Home loan

    49,550        10,433        10,916        11,323        11,741   

Retail banking

    4,182        4,103        4,014        4,046        4,223   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total consumer banking

    77,300        36,315        35,352        34,592        34,306   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Commercial banking: (3)

         

Commercial and multifamily real estate

    15,702        15,736        14,660        14,304        13,791   

Commercial and industrial

    17,761        17,088        16,145        15,526        14,694   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total commercial lending

    33,463        32,824        30,805        29,830        28,485   

Small-ticket commercial real estate

    1,443        1,503        1,571        1,641        1,780   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total commercial banking

    34,906        34,327        32,376        31,471        30,265   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Other loans

    140        175        194        197        216   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total

  $ 173,822      $ 135,892      $ 129,952      $ 128,965      $ 124,092   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Average Loans Held For Investment

         

Credit card:

         

Domestic credit card

  $ 54,131      $ 54,403      $ 53,668      $ 53,868      $ 51,889   

International credit card

    8,301        8,361        8,703        8,823        8,697   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total credit card

    62,432        62,764        62,371        62,691        60,586   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Consumer banking:

         

Automobile

    22,582        21,101        19,757        18,753        18,025   

Home loan

    29,502        10,683        11,126        11,534        11,960   

Retail banking

    4,179        4,007        3,979        4,154        4,251   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total consumer banking

    56,263        35,791        34,862        34,441        34,236   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Commercial banking: (3)

         

Commercial and multifamily real estate

    15,514        14,920        14,291        13,859        13,579   

Commercial and industrial

    17,038        16,376        15,726        14,993        14,630   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total commercial lending

    32,552        31,296        30,017        28,852        28,209   

Small-ticket commercial real estate

    1,480        1,547        1,598        1,726        1,818   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total commercial banking

    34,032        32,843        31,615        30,578        30,027   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Other loans

    173        183        195        206        228   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total

  $ 152,900      $ 131,581      $ 129,043      $ 127,916      $ 125,077   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Net Charge-off Rates

         

Credit card:

         

Domestic credit card (4)

    3.92     4.07     3.92     4.74     6.20

International credit card

    5.52        5.77        6.15        7.02        5.74   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total credit card

    4.14     4.30     4.23     5.06     6.13
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Consumer banking:

         

Automobile (5)

    1.41     2.07     1.69     1.11     1.98

Home loan (5)

    0.20        0.90        0.53        0.60        0.71   

Retail banking (5)

    1.39        1.44        1.67        1.73        2.24   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total consumer banking (5)

    0.77     1.65     1.32     1.01     1.57
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Commercial banking: (3)

         

Commercial and multifamily real estate (5)

    0.09     0.75     0.11     0.38     0.58

Commercial and industrial (5)

    (0.08     0.21        0.42        0.22        0.21   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total commercial lending (5)

    —       0.47     0.27     0.30     0.39

Small-ticket commercial real estate

    4.24        3.73        2.19        3.77        7.14   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total commercial banking (5)

    0.19     0.62     0.37     0.50     0.80
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Other loans

    23.30     24.08     15.28     23.96     38.33
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total

    2.04     2.69     2.52     2.91     3.66
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

30+ Day Performing Delinquency Rates (6)

         

Credit card:

         

Domestic credit card

    3.25     3.66     3.65     3.33     3.59

International credit card

    5.14        5.18        5.35        5.30        5.55   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total credit card

    3.51     3.86     3.87     3.60     3.88
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Consumer banking:

         

Automobile (5)

    4.87     6.88     6.34     6.09     5.79

Home loan (5)

    0.15        0.89        0.78        0.70        0.61   

Retail banking (5)

    0.80        0.83        0.89        0.76        0.93   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total consumer banking (5)

    1.63     4.47     4.01     3.70     3.42
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Nonperforming Asset Rates (7) (8)

         

Consumer banking:

         

Automobile (5)

    0.32     0.58     0.53     0.49     0.39

Home loan (5)

    0.94        4.58        4.74        4.40        4.34   

Retail banking (5)

    2.25        2.50        2.37        2.45        2.44   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total consumer banking (5)

    0.82     1.94     2.04     2.00     2.00
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Commercial banking: (3)

         

Commercial and multifamily real estate (5)

    1.55     1.40     2.12     2.31     2.59

Commercial and industrial (5)

    0.69        0.80        1.00        1.13        1.15   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total commercial lending (5)

    1.09     1.09     1.53     1.69     1.85

Small-ticket commercial real estate

    4.35        2.86        1.58        0.75        3.39   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total commercial banking (5)

    1.23     1.17     1.54     1.64     1.94
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

 

Page 6


CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 7: Loan Information and Performance Statistics (Excluding Acquired Loans)(1) (5) 

 

 

 

(Dollars in millions) (unaudited)

   2012
Q1
    2011
Q4
    2011
Q3
    2011
Q2
    2011
Q1
 

Total period-end acquired loan portfolio (9)

   $ 43,132      $ 4,689      $ 4,873      $ 5,181      $ 5,351   

Total average acquired loan portfolio (9)

     23,067        4,781        4,998        5,112        5,305   

Net Charge-off Rates

          

Consumer banking:

          

Auto

     1.41     2.07     1.69     1.12     1.98

Home loan

     0.82        1.48        0.87        0.98        1.16   

Retail banking

     1.40        1.46        1.69        1.76        2.32   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total consumer banking

     1.29     1.87     1.51     1.17     1.82
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Commercial banking:

          

Commercial and multifamily real estate

     0.09     0.76     0.11     0.39     0.59

Commercial and industrial

     (0.08     0.22        0.43        0.23        0.22   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total commercial lending

     0.01        0.48        0.28        0.30        0.40   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total commercial banking

     0.19     0.63     0.38     0.50     0.81
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

30+ Day Performing Delinquency Rates

          

Consumer banking:

          

Auto

     4.88     6.90     6.36     6.11     5.83

Home loan

     1.10        1.47        1.28        1.18        1.02   

Retail banking

     0.81        0.84        0.90        0.77        0.93   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total consumer banking

     3.63     5.06     4.57     4.29     3.98
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Nonperforming Asset Rates

          

Consumer banking:

          

Auto

     0.32     0.58     0.53      0.49      0.39 

Home loan

     6.66        7.55        7.80        7.38        7.24   

Retail banking

     2.28        2.52        2.40        2.48        2.44   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total consumer banking

     1.83     2.20     2.33     2.32     2.32
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Commercial banking:

          

Commercial and multifamily real estate

     1.57     1.42     2.14     2.35     2.64

Commercial and industrial

     0.70        0.81        1.02        1.14        1.17   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total commercial lending

     1.11        1.10        1.56        1.72        1.88   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total commercial banking

     1.25     1.18     1.56     1.67     1.97
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Nonperforming Loans as a Percentage of Period-end Loans Held for Investment

          

Consumer banking

     1.71     2.03     2.15     2.12     2.14

Commercial banking

     1.17        1.10        1.44        1.55        1.86   

 

Page 7


CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 8: Financial & Statistical Summary—Credit Card Business

 

 

 

(Dollars in millions) (unaudited)

   2012
Q1 (2)
    2011
Q4
    2011
Q3
    2011
Q2
    2011
Q1
 

Credit Card

          

Earnings:

          

Net interest income

   $ 1,992      $ 1,949      $ 2,042      $ 1,890      $ 1,941   

Non-interest income

     598        638        678        619        674   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total revenue

     2,590        2,587        2,720        2,509        2,615   

Provision for credit losses

     458        600        511        309        450   

Non-interest expense

     1,268        1,431        1,188        1,238        1,178   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Income from continuing operations before taxes

     864        556        1,021        962        987   

Income tax provision

     298        203        358        344        344   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Income from continuing operations, net of tax

   $ 566      $ 353      $ 663      $ 618      $ 643   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Selected metrics:

          

Period-end loans held for investment

   $ 61,476      $ 65,075      $ 62,030      $ 62,705      $ 59,305   

Average loans held for investment

     62,432        62,764        62,371        62,691        60,586   

Average yield on loans held for investment

     14.41     14.12     14.84     13.83      14.68 

Revenue margin

     16.59        16.49        17.44        16.01        17.26   

Net charge-off rate

     4.14        4.30        4.23        5.06        6.13   

30+ day delinquency rate

     3.51        3.86        3.87        3.60        3.88   

Purchase volume (10)

   $ 34,296      $ 38,179      $ 34,918      $ 34,226      $ 27,797   

Domestic Card

          

Earnings:

          

Net interest income

   $ 1,713      $ 1,706      $ 1,753      $ 1,607      $ 1,651   

Non-interest income

     497        613        588        584        583   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total revenue

     2,210        2,319        2,341        2,191        2,234   

Provision for credit losses

     361        519        381        187        230   

Non-interest expense

     1,052        1,183        972        1,008        990   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Income from continuing operations before taxes

     797        617        988        996        1,014   

Income tax provision

     282        222        351        354        360   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Income from continuing operations, net of tax

   $ 515      $ 395      $ 637      $ 642      $ 654   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Selected metrics:

          

Period-end loans held for investment

   $ 53,173      $ 56,609      $ 53,820      $ 53,994      $ 50,570   

Average loans held for investment

     54,131        54,403        53,668        53,868        51,889   

Average yield on loans held for investment

     14.11     14.05     14.62     13.52     14.42

Revenue margin

     16.33        17.05        17.45        16.27        17.22   

Net charge-off rate (4)

     3.92        4.07        3.92        4.74        6.20   

30+ day delinquency rate

     3.25        3.66        3.65        3.33        3.59   

Purchase volume (10)

   $ 31,418      $ 34,586      $ 31,686      $ 31,070      $ 25,024   

International Card

          

Earnings:

          

Net interest income

   $ 279      $ 243      $ 289      $ 283      $ 290   

Non-interest income

     101        25        90        35        91   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total revenue

     380        268        379        318        381   

Provision for credit losses

     97        81        130        122        220   

Non-interest expense

     216        248        216        230        188   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Income (loss) from continuing operations before taxes

     67        (61     33        (34     (27

Income tax provision (benefit)

     16        (19     7        (10     (16
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Income (loss) from continuing operations, net of tax

   $ 51      $ (42   $ 26      $ (24   $ (11
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Selected metrics:

          

Period-end loans held for investment

   $ 8,303      $ 8,466      $ 8,210      $ 8,711      $ 8,735   

Average loans held for investment

     8,301        8,361        8,703        8,823        8,697   

Average yield on loans held for investment

     16.38     14.57     16.24     15.77     16.28

Revenue margin

     18.31        12.82        17.42        14.42        17.52   

Net charge-off rate

     5.52        5.77        6.15        7.02        5.74   

30+ day delinquency rate

     5.14        5.18        5.35        5.30        5.55   

Purchase volume (10)

   $ 2,878      $ 3,593      $ 3,232      $ 3,156      $ 2,773   

 

Page 8


CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 9: Financial & Statistical Summary—Consumer Banking Business

 

 

 

(Dollars in millions) (unaudited)

   2012
Q1 (2)
    2011
Q4
    2011
Q3
    2011
Q2
    2011
Q1
 

Consumer Banking

          

Earnings:

          

Net interest income

   $ 1,288      $ 1,105      $ 1,097      $ 1,051      $ 983   

Non-interest income

     176        152        188        194        186   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total revenue

     1,464        1,257        1,285        1,245        1,169   

Provision for credit losses

     174        180        136        41        95   

Non-interest expense

     943        893        853        758        740   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Income from continuing operations before taxes

     347        184        296        446        334   

Income tax provision

     123        67        106        159        119   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Income from continuing operations, net of tax

   $ 224      $ 117      $ 190      $ 287      $ 215   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Selected metrics:

          

Period-end loans held for investment

   $ 77,300      $ 36,315      $ 35,352      $ 34,592      $ 34,306   

Average loans held for investment

     56,263        35,791        34,862        34,441        34,236   

Average yield on loans held for investment

     7.20     9.46     9.83     9.51     9.60

Auto loan originations

   $ 4,270      $ 3,586      $ 3,409      $ 2,910      $ 2,571   

Period-end deposits

     176,007        88,540        88,589        87,282        86,355   

Average deposits

     129,915        88,390        88,266        86,926        83,884   

Deposit interest expense rate

     0.73     0.84     0.95     1.00     1.06

Core deposit intangible amortization

   $ 37      $ 31      $ 32      $ 34      $ 35   

Net charge-off rate (5)

     0.77     1.65     1.32     1.01     1.57

30+ day performing delinquency rate (5) (6)

     1.63        4.47        4.01        3.70        3.42   

30+ day delinquency rate (5) (6)

     —          5.99        5.57        5.26        4.96   

Nonperforming loans as a percentage of loans held for investment (5) (7)

     0.77        1.79        1.88        1.83        1.84   

Nonperforming asset rate (5) (7)

     0.82        1.94        2.04        2.00        2.00   

Period-end loans serviced for others

   $ 17,586      $ 17,998      $ 18,624      $ 19,226      $ 19,956   

 

Page 9


CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 10: Financial & Statistical Summary—Commercial Banking Business

 

 

     2012     2011     2011     2011     2011  

(Dollars in millions) (unaudited)

   Q1(2)     Q4     Q3     Q2     Q1  

Commercial Banking (3) (12)

          

Earnings:

          

Net interest income

   $ 431      $ 425      $ 407      $ 388      $ 376   

Non-interest income

     85        87        63        62        71   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total revenue

     516        512        470        450        447   

Provision for credit losses

     (69     76        (10     (19     (16

Non-interest expense

     261        254        237        222        212   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Income from continuing operations before taxes

     324        182        243        247        251   

Income tax provision

     114        65        86        88        89   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Income from continuing operations, net of tax

   $ 210      $ 117      $ 157      $ 159      $ 162   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Selected metrics:

          

Period-end loans held for investment

   $ 34,906      $ 34,327      $ 32,376      $ 31,471      $ 30,265   

Average loans held for investment

     34,032        32,843        31,615        30,578        30,027   

Average yield on loans held for investment

     4.47     4.70     4.71     4.75     4.81

Period-end deposits

   $ 28,046      $ 26,683      $ 25,376      $ 24,409      $ 24,336   

Average deposits

     27,569        26,185        25,321        24,371        24,232   

Deposit interest expense rate

     0.37     0.42     0.47     0.52     0.55

Core deposit intangible amortization

   $ 9      $ 9      $ 10      $ 10      $ 11   

Net charge-off rate (5)

     0.19     0.62     0.37     0.50     0.80

Nonperforming loans as a percentage of loans held for investment (5) (7)

     1.15        1.08        1.42        1.53        1.83   

Nonperforming asset rate (5) (7)

     1.23        1.17        1.54        1.64        1.94   

Risk category: (11)

          

Noncriticized

   $ 32,339      $ 31,617      $ 29,636      $ 28,723      $ 27,254   

Criticized performing

     1,695        1,857        1,790        1,769        1,925   

Criticized nonperforming

     402        372        459        481        554   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total risk-rated loans

     34,436        33,846        31,885        30,973        29,733   

Acquired commercial loans

     470        481        491        498        532   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total commercial loans

   $ 34,906      $ 34,327      $ 32,376      $ 31,471      $ 30,265   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

% of period-end held for investment commercial loans:

          

Noncriticized

     92.64     92.11     91.54     91.27     90.05

Criticized performing

     4.86        5.41        5.53        5.62        6.36   

Criticized nonperforming

     1.15        1.08        1.42        1.53        1.83   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total risk-rated loans

     98.65        98.60        98.48        98.42        98.24   

Acquired commercial loans

     1.35        1.40        1.52        1.58        1.76   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total commercial loans

     100.00     100.00     100.00     100.00     100.00
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

 

Page 10


CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 11: Financial & Statistical Summary—Other and Total

 

 

     2012     2011     2011     2011     2011  

(Dollars in millions) (unaudited)

   Q1 (2)     Q4     Q3     Q2     Q1  

Other (3)

          

Earnings:

          

Net interest expense

   $ (297   $ (297   $ (263   $ (193   $ (160

Non-interest income (expense)

     662        (9     (58     (18     11   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total revenue

     365        (306     (321     (211     (149

Provision for credit losses

     10        5        (15     12        5   

Non-interest expense

     32        40        19        37        32   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Loss from continuing operations before taxes

     323        (351     (325     (260     (186

Income tax benefit

     (182     (175     (180     (141     (198
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Income (loss) from continuing operations, net of tax

   $ 505      $ (176   $ (145   $ (119   $ 12   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Selected metrics:

          

Period-end loans held for investment

   $ 140      $ 175      $ 194      $ 197      $ 216   

Average loans held for investment

     173        183        195        206        228   

Period-end deposits

     12,475        13,003        14,353        14,426        14,755   

Average deposits

     12,775        13,875        14,681        14,537        16,042   

Total

          

Earnings:

          

Net interest income

   $ 3,414      $ 3,182      $ 3,283      $ 3,136      $ 3,140   

Non-interest income

     1,521        868        871        857        942   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total revenue

     4,935        4,050        4,154        3,993        4,082   

Provision credit losses

     573        861        622        343        534   

Non-interest expense

     2,504        2,618        2,297        2,255        2,162   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Income from continuing operations before taxes

     1,858        571        1,235        1,395        1,386   

Income tax provision

     353        160        370        450        354   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Income from continuing operations, net of tax

   $ 1,505      $ 411      $ 865      $ 945      $ 1,032   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Selected metrics:

          

Period-end loans held for investment

   $ 173,822      $ 135,892      $ 129,952      $ 128,965      $ 124,092   

Average loans held for investment

     152,900        131,581        129,043        127,916        125,077   

Period-end deposits

     216,528        128,226        128,318        126,117        125,446   

Average deposits

     170,259        128,450        128,268        125,834        124,158   

 

Page 11


CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 12: Notes to Loan and Business Segment Disclosures (Tables 6 — 11)

 

 

(1) 

Certain prior period amounts have been reclassified to conform to the current period presentation.

 

(2) 

Results for Q1 2012 include the impact of the February 17, 2012 acquisition of ING Direct, which resulted in the addition of loans with an outstanding principal and interest loan balance of $40.4 billion and deposits of $84.4 billion at acquisition.

 

(3) 

In Q1 2012, we re-aligned the products within our Commercial Banking segment to reflect the business operations by product rather than by customer type. As a result of this re-alignment, we now report three product categories: commercial and multifamily real estate, commercial and industrial loans and small-ticket commercial real estate. Middle market and specialty lending related products are included in commercial and industrial loans. All tax-related investments, some of which were previously included in the “Other” segment, are included in the commercial and multifamily real estate category of our Commercial Banking segment.

 

(4) 

In accordance with our loss-sharing agreement with Kohl’s, charge-offs for the portfolio are reported net of any reimbursement of credit losses from Kohl’s, which has the impact of lowering the overall Domestic Card charge-off rate.

 

(5) 

Loans acquired as part of the ING Direct and Chevy Chase Bank acquisitions are included in the denominator used in calculating the credit quality metrics presented in Table 6. These metrics excluding the impact of these acquired loans from the denominator are presented in Table 7.

 

(6)

The 30+ day performing delinquency rate for acquired loans, which is presented below, is calculated based on the contractual past due unpaid principal balance divided by the total outstanding unpaid principal balance of acquired loans as of the end of each period.

 

000000 000000 000000 000000 000000
     2012     2011     2011     2011     2011  

(Dollars in millions) (unaudited)

   Q1     Q4     Q3     Q2     Q1  

Total period-end acquired loan portfolio (unpaid principal balance)

   $ 44,256      $ 5,205      $ 5,464      $ 5,735      $ 6,108   

30+ day performing delinquency rates (acquired loans):

          

Consumer banking:

          

Auto

     4.30     5.31     3.47     4.18     3.72

Home loan

     3.08        2.93        2.94        2.60        2.62   

Retail banking

     5.42        2.20        0.43        6.57        9.35   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total consumer banking

     3.08     2.94     2.92     2.65     2.69
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

The 30+ day total delinquency rate as of the end of Q1 2012 will be provided in the March 31, 2012 Quarterly Report on Form 10-Q.

 

(7) 

Nonperforming assets consist of nonperforming loans and real estate owned (“REO”) and foreclosed assets. The nonperforming asset ratios are calculated based on nonperforming assets for each category divided by the combined period-end total of loans held for investment, REO and foreclosed assets for each respective category.

 

(8) 

As permitted by regulatory guidance, our policy is generally to exempt delinquent credit card loans from being classified as nonperforming. We continue to accrue finance charges and fees on credit card loans until the loan is charged off, typically when the account becomes 180 days past due. Billed finance charges and fees considered uncollectible are not recognized in income.

 

(9) 

Reported based on carrying value of acquired loans. See Table 2, footnote (19) for the outstanding unpaid principal balance as of the end of each period.

 

(10) 

Includes credit card purchase transactions net of returns. Excludes cash advance transactions.

 

(11) 

Criticized exposures correspond to the “Special Mention,” “Substandard” and “Doubtful” asset categories defined by bank regulatory authorities.

 

(12) 

Because some of our tax-related commercial investments generate tax-exempt income or tax credits, we make certain reclassifications to our Commercial Banking business results to present revenues on a taxable-equivalent basis based on the assumption of approximately 35% effective tax rate.

 

Page 12


CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 13: Reconciliation of Non-GAAP Measures and Calculation of Regulatory Capital Measures

 

In addition to disclosing required regulatory capital measures, we also report certain non-GAAP capital measures that management uses in assessing its capital adequacy. These non-GAAP measures include average tangible common equity, tangible common equity (“TCE”) and TCE ratio. The table below provides the details of the calculation of our regulatory capital and non-GAAP capital measures. While our non-GAAP capital measures are widely used by investors, analysts and bank regulatory agencies to assess the capital position of financial services companies, they may not be comparable to similarly titled measures reported by other companies.

 

     2012     2011     2011     2011     2011  

(Dollars in millions)(unaudited)

   Q1     Q4     Q3     Q2     Q1  

Average Equity to Non-GAAP Average Tangible Common Equity

          

Average total stockholders’ equity

   $ 32,982      $ 29,698      $ 29,316      $ 28,255      $ 27,009   

Less: Average intangible assets (1)

     (13,931     (13,935     (13,990     (14,025     (14,001
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Average tangible common equity

   $ 19,051      $ 15,763      $ 15,326      $ 14,230      $ 13,008   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Stockholders’ Equity to Non-GAAP Tangible Common Equity

          

Total stockholders’ equity

   $ 36,950      $ 29,666      $ 29,378      $ 28,681      $ 27,550   

Less: Intangible assets (1)

     (14,110     (13,908     (13,953     (14,006     (14,030
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Tangible common equity

   $ 22,840      $ 15,758      $ 15,425      $ 14,675      $ 13,520   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total Assets to Tangible Assets

          

Total assets

   $ 294,481      $ 206,019      $ 200,148      $ 199,753      $ 199,300   

Less: Assets from discontinued operations

     (304     (305     (304     (32     (342
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total assets from continuing operations

     294,177        205,714        199,844        199,721        198,958   

Less: Intangible assets (1)

     (14,110     (13,908     (13,953     (14,006     (14,030
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Tangible assets

   $ 280,067      $ 191,806      $ 185,891      $ 185,715      $ 184,928   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Non-GAAP TCE Ratio

          

Tangible common equity

   $ 22,840      $ 15,758      $ 15,425      $ 14,675      $ 13,520   

Tangible assets

     280,067        191,806        185,891        185,715        184,928   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

TCE ratio (2)

     8.2     8.2     8.3     7.9     7.3
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Regulatory Capital Ratios (3)

          

Total stockholders’ equity

   $ 36,950      $ 29,666      $ 29,378      $ 28,681      $ 27,550   

Less: Net unrealized (gains) losses on AFS securities recorded in AOCI (4)

     (327     (289     (401     (482     (314

Net (gains) losses on cash flow hedges recorded in AOCI (4)

     70        71        55        71        95   

Disallowed goodwill and other intangible assets

     (14,057     (13,855     (13,899     (13,954     (13,993

Disallowed deferred tax assets

     (902     (534     (227     (647     (1,377

Other

     (2     (2     (2     (2     (2
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Tier 1 common capital

   $ 21,732      $ 15,057      $ 14,904      $ 13,667      $ 11,959   

Plus: Tier 1 restricted core capital items (5)

     3,636        3,635        3,636        3,636        3,636   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Tier 1 capital

   $ 25,368      $ 18,692      $ 18,540      $ 17,303      $ 15,595   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Plus: Long-term debt qualifying as Tier 2 capital

     2,438        2,438        2,438        2,727        2,827   

Qualifying allowance for loan and lease losses

     2,315        1,979        1,896        1,864        1,825   

Other Tier 2 components

     17        23        24        28        20   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Tier 2 capital

   $ 4,770      $ 4,440      $ 4,358      $ 4,619      $ 4,672   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total risk-based capital (6)

   $ 30,138      $ 23,132      $ 22,898      $ 21,922      $ 20,267   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Risk-weighted assets (7)

   $ 182,779      $ 155,657      $ 149,028      $ 146,201      $ 142,495   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Tier 1 common ratio (8)

     11.9     9.7     10.0     9.4     8.4

Tier 1 risk-based capital ratio (9)

     13.9        12.0        12.4        11.8        10.9   

Total risk-based capital ratio (10)

     16.5        14.9        15.4        15.0        14.2   

 

(1) 

Includes impact from related deferred taxes.

(2) 

Calculated based on tangible common equity divided by tangible assets.

(3) 

Capital ratios as of the end of Q1 2012 are preliminary and therefore subject to change once the calculations have been finalized.

(4) 

Amounts presented are net of tax.

(5) 

Consists primarily of trust preferred securities.

(6) 

Total risk-based capital equals the sum of Tier 1 capital and Tier 2 capital.

(7) 

Calculated based on prescribed regulatory guidelines.

(8) 

Tier 1 common ratio is a regulatory measure calculated based on Tier 1 common capital divided by risk-weighted assets.

(9) 

Tier 1 risk-based capital ratio is a regulatory capital measure calculated based on Tier 1 capital divided by risk-weighed assets.

(10) 

Total risk-based capital ratio is a regulatory capital measure calculated based on total risk-based capital divided by risk-weighed assets.

 

Page 13

Exhibit 99.3
First Quarter 2012 Results
April 19, 2012
Exhibit 99.3


2
April 19, 2012
Forward-Looking Statements
Please note that the following materials containing information regarding Capital One's financial performance speak only as of the particular date or dates indicated
in these materials. Capital One does not undertake any obligation to update or revise any of the information contained herein whether as a result of new information,
future events or otherwise. 
Certain statements in this presentation and other oral and written statements made by Capital One from time to time are forward-looking statements, including those
that discuss, among other things: strategies, goals, outlook or other non-historical matters; projections, revenues, income, returns, expenses, capital measures,
accruals for claims in litigation and for other claims against Capital One, earnings per share or other financial measures for Capital One; future financial and
operating results; Capital One's plans, objectives, expectations
and intentions; the projected impact and benefits of the acquisition of ING Direct (the "ING Direct
Transaction") and the pending acquisition of HSBC's U.S. credit card business (the "HSBC Transaction" and, with the ING Direct Transaction, the "Transactions");
and the assumptions that underlie these matters. 
To the extent that any such information is forward-looking, it is intended to fit within the safe harbor for forward-looking information provided by the Private
Securities Litigation Reform Act of 1995. Numerous factors could
cause Capital One's actual results to differ materially from those described in such forward-
looking statements, including, among other things: general economic and business conditions in the U.S., the U.K., Canada and Capital One’s local markets,
including conditions affecting employment levels, interest rates, consumer income and confidence, spending and savings that may affect consumer bankruptcies,
defaults, charge-offs and deposit activity; an increase or decrease in credit losses (including increases due to a worsening of general economic conditions in the
credit environment); the possibility that Capital One will not receive third-party consents necessary to fully realize the anticipated benefits of the HSBC Transaction;
the possibility that Capital One may not fully realize the projected cost savings and other projected benefits of the Transactions; changes in the anticipated timing
for
closing
the
HSBC
Transaction;
difficulties
and
delays
in
integrating
the
assets
and
businesses
acquired
in
the
Transactions;
business disruption during the
pendency of or following the Transactions; diversion of management time on issues related to the Transactions, including integration of the assets and businesses
acquired; reputational risks and the reaction of customers and counterparties to the Transactions; disruptions relating to the Transactions negatively impacting
Capital One’s ability to maintain relationships with customers, employees and suppliers; changes in asset quality and credit risk as a result of the Transactions; the
accuracy of estimates and assumptions Capital One uses to determine the fair value of assets acquired and liabilities assumed in
the Transactions, and the potential
for its estimates or assumptions to change as additional information becomes available and Capital One completes the accounting analysis of the Transactions;
financial, legal, regulatory, tax or accounting changes or actions, including the impact of the Dodd-Frank Wall Street Reform and Consumer Protection Act and the
regulations promulgated thereunder; developments, changes or actions relating to any litigation matter involving Capital One; the inability to sustain revenue and
earnings growth; increases or decreases in interest rates; Capital One’s ability to access the capital markets at attractive rates and terms to capitalize and fund its
operations and future growth; the success of Capital One’s marketing efforts in attracting and retaining customers; increases or decreases in Capital One’s
aggregate loan balances or the number of customers and the growth rate and composition thereof, including increases or decreases
resulting from factors such as
shifting
product
mix,
amount
of
actual
marketing
expenses
Capital
One
incurs
and
attrition
of
loan
balances;
the
level
of
future
repurchase or indemnification
requests Capital One may receive, the actual future performance of mortgage loans relating to such requests, the success rates of claimants against it, any
developments in litigation and the actual recoveries Capital One
may make on any collateral relating to claims against it; the amount and rate of deposit growth;
changes in the reputation of or expectations regarding the financial services industry or Capital One with respect to practices,
products or financial condition; any
significant disruption in Capital One’s operations or technology platform; Capital One’s ability to maintain a compliance infrastructure suitable for its size and
complexity; Capital One’s ability to control costs; the amount of, and rate of growth in, its expenses as its business develops or changes or as it expands into new
market
areas;
Capital
One’s
ability
to
execute
on
its
strategic
and
operational
plans;
any
significant
disruption
of,
or
loss
of
public
confidence
in,
the
United States
Mail service affecting Capital One’s response rates and consumer payments; Capital One’s ability to recruit and retain experienced personnel to assist in the
management and operations of new products and services; changes in the labor and employment markets; fraud or misconduct by Capital One’s customers,
employees or business partners; competition from providers of products and services that compete with Capital One’s businesses; and other risk factors set forth
from time to time in reports that Capital One files with the Securities and Exchange Commission, including, but not limited to, the Annual Report on Form 10-K for
the year ended December 31, 2011.
You should carefully consider the factors discussed above in evaluating these forward-looking statements. All information in these slides is based on the
consolidated results of Capital One Financial Corporation, unless otherwise noted. A reconciliation of any non-GAAP financial measures included in this
presentation can be found in Capital One's most recent Current Report on Form 8-K filed April 19, 2012, available on its website at www.capitalone.com under
"Investors."


3
April 19, 2012
First Quarter 2012 Highlights
Q1 2012 net income was $1,403MM, or $2.72 per share, compared with Q4 2011 net income of
$407MM, or $0.88 per share
$1.56 per share excluding INGD related bargain purchase gain
Higher revenue due to impacts of the INGD acquisition, slightly higher loan balances and absence of Q4 2011
negative items
Lower provision expense driven by lower charge-offs and larger ALLL release
Lower non-interest expense driven by seasonally lower marketing expense and flat operating expense
Legacy operating expenses of ($2.0B)
Partially
offset
by
impact
of
merger-related
expenses
and
a
half
quarter of INGD expenses
Rep & Warranty expense of ($169M); ($95M) related to GSE settlement
ING Direct USA (INGD) acquisition closed on February 17, 2012
Merger-related impacts on Q1 2012 earnings include:
Bargain purchase gain increased non-interest income by $594M
Mark-to-market loss on related swap hedge of ($78M) in non-interest income
Loan premium amortization expense of ($30M) in interest income
Transaction and merger-related expenses of ($65M) in non-interest expense
Core deposit intangibles and other intangible amortization of ($12M )in operating expense
Half quarter impacts on Q1 2012 earnings excluding merger related impacts:
Revenue of ~ $185M
Non-interest expense of ~ ($77M)


4
April 19, 2012
First quarter 2012 earnings reflected a significant impact from the
acquisition of ING Direct
*INGD impacts are estimated direct impacts post acquisition, including transaction & merger related expenses
** Includes ~$25M of HSBC transaction & merger-related expenses
**
Actual
Est. INGD* Impact
COF (excl. est INGD)
Actual
$MM
Q1'12
Q1'12
Q1'12
Q4'11
      Net Interest Income
3,414
$                    
136
$                      
3,278
$                    
3,182
$                    
      Non-Interest Income
1,521
535
986
868
Total Revenue
4,935
671
4,264
                     
4,050
$                    
      Marketing
321
8
313
420
      Operating Expense
2,183
150
2,033
2,198
Non-Interest Expense
2,504
                     
158
2,346
                     
2,618
                     
Pre-Provision Earnings (before tax)
2,431
                     
513
1,918
                     
1,432
                     
     Net Charge-offs
780
1
779
884
     Other
(17)
-
(17)
7
     Allowance Build (Release)
(190)
-
(190)
(30)
Provision Expense
573
1
572
861
Pretax Income
1,858
                     
512
1,346
                     
571
Taxes
353
(23)
376
160
Operating Earnings (after tax)
1,505
                     
535
970
411
     Discontinued Operations, net of tax
(102)
-
(102)
(4)
Total Company (after tax)
1,403
$                    
535
$                      
868
$                      
407
$                      


5
April 19, 2012
The addition of ING Direct’s assets & liabilities had a significant impact
on our first quarter balance sheet
$B
3/31/2012
INGD Impacts
12/31/2011
2/17/2012
Assets:
Cash and cash equivalents
31.7
$                
20.1
$                
6.6
$                    
Securities
60.8
30.6
38.8
Loans held for investment
173.8
40.4
135.9
Less:  Allowance for loan and lease losses
(4.0)
-
(4.3)
Net loans held for investment
169.8
40.4
131.6
Other Assets
32.2
3.0
29.0
Total assets
294.5
$             
94.1
$                
206.0
$                
Liabilities:
Deposits
216.5
$             
84.4
$                
128.2
$                
Debt
32.9
-
39.5
Other liabilities
8.1
0.2
8.6
Total liabilities
257.5
84.6
176.3
Stockholders' Equity:
37.0
-
29.7
Total liabilities and stockholders' equity
294.5
$             
84.6
$                
206.0
$                


6
April 19, 2012
The quarterly NIM decrease was caused by the addition of ING Direct
Average Balances & Margin Highlights
Average
Yield/
Average
Yield/
(Dollars in millions)
Balance
Rate
Balance
Rate
Interest-earning assets:
Loans held for investment
$
152,900
9.56
%
131,581
$   
10.46
%
Investment securities
50,543
2.36
39,005
2.50
Cash equivalents and other
16,803
0.62
5,685
1.20
Total interest-earning assets
$
220,246
7.23
%
176,271
$   
8.40
%
Interest-bearing liabilities:
Total interest-bearing deposits
$
151,625
0.82
%
109,914
$   
0.96
%
Securitized debt obligations
16,185
1.98
16,780
1.91
Senior and subordinated notes
3.43
10,237
3.48
Other borrowings
3.61
7,794
4.41
Total interest-bearing liabilities
$
1.20
%
144,725
$   
1.43
%
Impact of non-interest bearing deposits
0.17
%
0.25
%
Net interest margin
6.20
%
7.22
%
2012 Q1
2011 Q4
10,268
9,541
187,619


7
April 19, 2012
Our capital position was strengthened by issuance of deal related
shares and strong earnings
1
Tier 1 common ratio is a regulatory capital measure calculated based on Tier 1 common capital divided by risk-weighted assets. See "Exhibit 99.2—Table
13: Reconciliation of Non-GAAP Measures and Calculation of Regulatory Capital Measures" for the calculation of this ratio.
Tier
1
Common
Ratio
(Basel
I)
1
8.4%
9.4%
10.0%
9.7%
11.9%
0%
2%
4%
6%
8%
10%
12%
14%
Q111
Q211
Q311
Q411
Q112
Disallowed DTA
RWA
EOP Loans
(1.4)
142
124
Tier 1 common capital
including disallowed DTA
($B)
13.4
Tier 1 common capital
12.0
(0.6)
146
129
14.3
13.7
(0.2)
149
130
15.1
14.9
(0.5)
155
15.6
15.1
136
(0.9)
183
22.6
21.7
174


8
April 19, 2012
The acquisition of HSBC’s US Credit Card business will significantly
impact results in the second quarter and beyond
Significant earnings impact from:
Allowance for non-impaired loans and finance charge & fee reserve (FCFR) build
Purchase accounting
PCCR
Fair Value of delinquent and current loans
Other assets and  intangibles
Transaction and merger-related expenses
Capital Impact
Expected to bring 2Q 2012 Tier 1 common ratio to mid-9% range
Increased risk weighted assets
Lower earnings due to above impacts
Capital generative beginning in Q3 2012


9
April 19, 2012
Domestic Card Financial Highlights
Commentary
5% year-over-year loan
growth; expected seasonal
decline in Q1
Strong year-over-year
growth in purchase
volumes, new accounts
Revenue margin decline
driven by unique items;
loan yields stable
NIE decline on lower
marketing and lower
operating expense
Underlying improvement
trend in charge-off and
delinquency rates, aided
by expected seasonal
tailwinds
Domestic Card delivered strong profits, improving credit and year-
over-year growth in loans and purchase volumes
2012
2011
2011
(Dollars in millions)
Q1
Q4
Q1
Net interest income
1,713
1,706
1,651
Non-interest income
497
613
583
Total revenue
2,210
2,319
2,234
Provision for credit losses
361
519
230
Non-interest expense
1,052
1,183
990
Income from continuing operations before taxes
797
617
1,014
Income tax provision
282
222
360
Income from continuing operations, net of tax
515
$        
395
$          
654
$        
Selected metrics:
Period-end loans held for investment
53,173
$   
56,609
$     
50,570
$   
Average loans held for investment
54,131
54,403
51,889
Average yield on loans held for investment
14.11
%
14.05
%
14.42
%
Revenue margin
16.33
17.05
17.22
Net charge-off rate
3.92
4.07
6.20
30+ day deliquency rate
3.25
3.66
3.59
Purchase volume
31,418
$   
34,586
$     
25,024
$   


10
April 19, 2012
Consumer Banking Financial Highlights
Commentary
2012
2011
2011
(Dollars in millions)
Q1
Q4
Q1
Earnings:
Net interest income
1,288
$     
1,105
$       
983
$             
Non-interest income
176
           
152
             
186
               
Total revenue
1,464
        
1,257
          
1,169
            
Provision for credit losses
174
           
180
             
95
                   
Non-interest expense
943
           
893
             
740
               
Income from continuing operations before taxes
347
           
184
             
334
               
Income tax provision
123
           
67
               
119
               
Income from continuing operations, net of tax
224
$         
117
$           
215
$             
Selected metrics:
Period-end loans held for investment
77,300
$   
36,315
$     
34,306
$       
Average loans held for investment
56,263
     
35,791
       
34,236
          
Average yield on loans held for investment
7.20
          
%
9.46
            
%
9.60
              
%
Auto loan originations
4,270
$     
3,586
$       
2,571
$          
Period-end deposits
176,007
   
88,540
       
86,355
          
Average deposits
129,915
   
88,390
       
83,884
          
Deposit interest expense rate
0.73
          
%
0.84
            
%
1.06
              
%
Core deposit intangible amortization
37
$           
31
$             
35
$               
Net charge-off rate
0.77
          
%
1.65
            
%
1.57
              
%
Net charge-off rate (excluding acquired loans)
1.29
          
1.87
            
1.82
              
Nonperforming loans as a % of loans held for investment
0.77
          
1.79
            
1.84
              
Nonperforming asset rate
0.82
          
1.94
            
2.00
              
30+ day performing delinquency rate
1.63
          
4.47
            
3.42
              
30+ day performing delinquency rate (excluding acquired
loans)
3.63
          
5.06
            
3.98
              
30+ day deliquency rate
5.99
            
4.96
              
Period-end loans serviced for others
17,586
$   
17,998
$     
19,956
$       
Trends in loan and deposit
balances, revenue, NIE,
and yields all driven by
addition of ING Direct on
2/17/12
$1.8 billion growth in auto
loans, strong growth in
auto loan originations
Modestly lower provision
expense:
Mix shift to home
loans
Lower home loan
charge-off rate
Seasonal
improvement in
auto credit
Partially offset by
allowance build for
auto loan growth
The addition of ING Direct and strong Auto Finance performance
drove Consumer Banking results


11
April 19, 2012
Commercial Banking Financial Highlights
Commentary
2012
2011
2011
(Dollars in millions)
Q1
Q4
Q1
Earnings:
Net interest income
431
$              
425
$             
376
$                
Non-interest income
85
                   
87
                 
71
                     
Total revenue
516
                
512
               
447
                   
Provision for credit losses
(69)
                 
76
                 
(16)
                    
Non-interest expense
261
                
254
               
212
                   
Income from continuing operations before taxes
324
                
182
               
251
                   
Income tax provision
114
                
65
                 
89
                     
Income from continuing operations, net of tax
210
$              
117
$             
162
$                
Selected metrics:
Period-end loans held for investment
34,906
$        
34,327
$       
30,265
$          
Average loans held for investment
34,032
          
32,843
         
30,027
            
Average yield on loans held for investment
4.47
               
%
4.70
              
%
4.81
                 
%
Period-end deposits
28,046
$        
26,683
$       
24,336
$          
Average deposits
27,569
          
26,185
         
24,232
            
Deposit interest expense rate
0.37
               
%
0.42
              
%
0.55
                 
%
Core deposit intangible amortization
9
$                   
9
$                  
11
$                   
Net charge-off rate
0.19
               
%
0.62
              
%
0.80
                 
%
Nonperforming loans as a percentage of loans
held for investment
1.15
               
1.08
              
1.83
                 
Nonperforming asset rate
1.23
               
1.17
              
1.94
                 
15% year-over-year
growth in loans, deposits,
and revenue
Increases in NIE more
than offset by
improvements in provision
Charge-off rate improved;
NPA rate relatively stable
The Commercial Banking business continues to deliver strong and
steady performance


12
April 19, 2012
We expect strong loan growth in several of our businesses to be
largely offset by significant run-off portfolios
Run-off Portfolios
(expected annual run-off)
Growth Opportunities
Auto Finance
Domestic Card
Commercial Banking
Consumer Banking (~$8.5 billion)
Home Loans inherited in acquisitions
Domestic Card (~$1.8 billion)
Portions of HSBC U.S. credit card
portfolio
Closed End Loans (ILs)
Commercial Banking (~$150 million)
Small Ticket CRE


13
April 19, 2012
Building a Great
Customer Franchise
Strong Returns and
Capital Generation
Sure-footed Integration
We are focused on delivering sustained shareholder value