View Filing Data

Total interest income

3,979

3,752

Interest expense:

Deposits

311

322

140

Total interest expense

565

612

Net interest income

3,414

3,140

Net interest income after provision for credit losses

573

534

2,841

2,606

Non-interest income:

Service charges and other customer-related fees

415

525

Interchange fees, net

328

320

Total other-than-temporary losses

(4)

(23)

Portion of other-than-temporary losses recorded in AOCI

(10)

Net other-than-temporary impairment losses recognized in earnings

(14)

(3)

Bargain purchase gain

594

Total non-interest income

198

100

1,521

942

Non-interest expense:

Salaries and associate benefits

891

741

Marketing

321

276

Communications and data processing

173

164

Supplies and equipment

150

135

Occupancy

123

119

Total non-interest expense

846

727

2,504

2,162

Income from continuing operations before income taxes

1,858

1,386

Income tax provision

353

354

Income from continuing operations, net of tax

1,505

1,032

Loss from discontinued operations, net of tax

(102)

(16)

Net income

1,403

1,016

Dividends and undistributed earnings allocated to participating securities

^[1]

(7)

Net income available to common stockholders

^[2]

$ 1,396

$ 1,016

Basic earnings per common share:

Income from continuing operations

$ 2.94

$ 2.27

Loss from discontinued operations

(0.20)

(0.03)

Net income per basic common share

2.74

2.24

Diluted earnings per common share:

Income from continuing operations

2.92

2.24

Loss from discontinued operations

(0.20)

(0.03)

Net income per diluted common share

^[2]

2.72

2.21

Dividends paid per common share

$ 0.05

[1]	Includes undistributed earnings allocated to participating securities using the two-class method under the accounting guidance for computing earnings per share.
[2]	Excluded from the computation of diluted earnings per share was 9.1 million and 9.6 million of awards, options or warrants, for the three months ended March 31, 2012 and 2011, respectively, because their inclusion would be antidilutive.

Condensed Consolidated Statements Of Comprehensive Income - USD ($) $ in Millions	3 Months Ended
	Mar. 31, 2012	Mar. 31, 2011
Condensed Consolidated Statements Of Comprehensive Income [Abstract]
Net income	$ 1,403	$ 1,016
Other comprehensive income (loss), net of taxes:
Unrealized loss on securities, net of taxes of $4 million and $27 million as of March 31, 2012 and 2011, respectively	(6)	(50)
Other-than-temporary impairment not recognized in earnings, net of taxes of $(20) million and $2 million as of March 31, 2012 and 2011, respectively	34	(4)
Foreign currency translation adjustments	55	59
Unrealized gain (loss) on cash flow hedge net of taxes of $4 million as of March 31, 2011	1	(8)
Other comprehensive income (loss)	84	(3)
Comprehensive income	$ 1,487	$ 1,013

The change in equity [net assets] of a business enterprise during a period from transactions and other events and circumstances from non-owner sources which are attributable to the reporting entity. It includes all changes in equity during a period except those resulting from investments by owners and distributions to owners, but excludes any and all transactions which are directly or indirectly attributable to that ownership interest in subsidiary equity which is not attributable to the parent.

Reference 1: http://www.xbrl.org/2003/role/presentationRef
-Publisher AICPA
-Name Accounting Research Bulletin (ARB)
-Number 51
-Paragraph 8, 9, 10, 11, 12, 13, 14
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 2: http://www.xbrl.org/2003/role/presentationRef
-Publisher AICPA
-Name Accounting Research Bulletin (ARB)
-Number 51
-Paragraph 30
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 3: http://www.xbrl.org/2003/role/presentationRef
-Publisher AICPA
-Name Accounting Research Bulletin (ARB)
-Number 51
-Paragraph A5
-Appendix A

Reference 4: http://www.xbrl.org/2003/role/presentationRef
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-Name Accounting Standards Codification
-Topic 220
-SubTopic 10
-Section 45
-Paragraph 5
-URI http://asc.fasb.org/extlink&oid=6920043&loc=d3e557-108580

Reference 5: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Glossary Net Income
-URI http://asc.fasb.org/extlink&oid=6518256

Reference 6: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Glossary Other Comprehensive Income
-URI http://asc.fasb.org/extlink&oid=6519514

Reference 7: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 220
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-Paragraph 3
-URI http://asc.fasb.org/extlink&oid=6920043&loc=d3e540-108580

Reference 8: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Glossary Comprehensive Income
-URI http://asc.fasb.org/extlink&oid=6508144

Reference 9: http://www.xbrl.org/2003/role/presentationRef
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-Name Accounting Research Bulletin (ARB)
-Number 51
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-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

The portion of profit or loss for the period, net of income taxes, which is attributable to the parent.

Reference 1: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Emerging Issues Task Force (EITF)
-Number 87-21
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 2: http://www.xbrl.org/2003/role/presentationRef
-Publisher AICPA
-Name Accounting Research Bulletin (ARB)
-Number 51
-Paragraph 38
-Subparagraph a
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 3: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 130
-Paragraph 10, 15
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 4: http://www.xbrl.org/2003/role/presentationRef
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-Name Statement of Financial Accounting Standard (FAS)
-Number 95
-Paragraph 28, 29, 30
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Reference 5: http://www.xbrl.org/2003/role/presentationRef
-Publisher SEC
-Name Regulation S-X (SX)
-Number 210
-Article 5
-Section 03
-Paragraph 19

Reference 6: http://www.xbrl.org/2003/role/presentationRef
-Publisher SEC
-Name Regulation S-X (SX)
-Number 210
-Section 04
-Paragraph 20
-Article 9

Reference 7: http://www.xbrl.org/2003/role/presentationRef
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-Name Accounting Standards Codification
-Topic 230
-SubTopic 10
-Section 45
-Paragraph 28
-URI http://asc.fasb.org/extlink&oid=6943989&loc=d3e3602-108585

Reference 8: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Glossary Net Income
-URI http://asc.fasb.org/extlink&oid=6518256

Reference 9: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Glossary Other Comprehensive Income
-URI http://asc.fasb.org/extlink&oid=6519514

Reference 10: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
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-Paragraph 1
-URI http://asc.fasb.org/extlink&oid=6371337&loc=d3e3550-109257

Reference 11: http://www.xbrl.org/2003/role/presentationRef
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-Name Accounting Standards Codification
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-Paragraph 2
-Subparagraph (SX 210.5-03.18)
-URI http://asc.fasb.org/extlink&oid=6880815&loc=d3e20235-122688

Reference 12: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
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-URI http://asc.fasb.org/extlink&oid=6879464&loc=d3e573970-122913

Reference 13: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
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-URI http://asc.fasb.org/extlink&oid=6920043&loc=d3e565-108580

Reference 14: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
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-Paragraph 1
-Subparagraph (SX 210.7-04.22)
-URI http://asc.fasb.org/extlink&oid=6879464&loc=d3e573970-122913

Reference 15: http://www.xbrl.org/2003/role/presentationRef
-Publisher AICPA
-Name Accounting Research Bulletin (ARB)
-Number 51
-Paragraph 38
-Subparagraph d
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 16: http://www.xbrl.org/2003/role/presentationRef
-Publisher AICPA
-Name Accounting Research Bulletin (ARB)
-Number 51
-Paragraph A7
-Appendix A

Gross appreciation or the gross loss in value of the total unsold securities, after tax, attributable to the parent entity.

Reference 1: http://www.xbrl.org/2003/role/presentationRef
-Publisher AICPA
-Name Accounting Research Bulletin (ARB)
-Number 51
-Paragraph 30
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 2: http://www.xbrl.org/2003/role/presentationRef
-Publisher AICPA
-Name Accounting Research Bulletin (ARB)
-Number 51
-Paragraph 29
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 3: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 810
-SubTopic 10
-Section 45
-Paragraph 20
-URI http://asc.fasb.org/extlink&oid=6921628&loc=SL4569643-111683

Reference 4: http://www.xbrl.org/2003/role/presentationRef
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-Name Accounting Standards Codification
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-URI http://asc.fasb.org/extlink&oid=6921628&loc=SL4569616-111683

Reference 5: http://www.xbrl.org/2003/role/presentationRef
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-Name Accounting Standards Codification
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-URI http://asc.fasb.org/extlink&oid=6921930&loc=SL4573702-111684

Reference 6: http://www.xbrl.org/2003/role/presentationRef
-Publisher AICPA
-Name Accounting Research Bulletin (ARB)
-Number 51
-Paragraph 38
-Subparagraph c(3)
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Net of tax effect change in accumulated gains and losses from derivative instruments designated and qualifying as the effective portion of cash flow hedges, that is attributable to the parent entity. The change includes an entity's share of an equity investee's increase (decrease) in deferred hedging gains or losses.

Adjustment that results from the process of translating subsidiary financial statements and foreign equity investments into the reporting currency of the reporting entity, net of tax.

Reference 1: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 130
-Paragraph 24
-Subparagraph b
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 2: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 130
-Paragraph 14, 17, 19, 26
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 3: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 52
-Paragraph 13, 20, 31
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 4: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 830
-SubTopic 30
-Section 45
-Paragraph 20
-Subparagraph (b),(c)
-URI http://asc.fasb.org/extlink&oid=6915805&loc=d3e32211-110900

Reference 5: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 220
-SubTopic 10
-Section 55
-Paragraph 2
-Subparagraph (a)
-URI http://asc.fasb.org/extlink&oid=6920433&loc=d3e998-108581

Reference 6: http://www.xbrl.org/2003/role/presentationRef
-Publisher AICPA
-Name Accounting Research Bulletin (ARB)
-Number 51
-Paragraph 38
-Subparagraph c(3)
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

This element represents Other Comprehensive Income or Loss, Net of Tax, for the period attributable to the parent entity. Includes deferred gains or losses on qualifying hedges, unrealized holding gains or losses on available-for-sale securities, minimum pension liability, and cumulative translation adjustment.

Condensed Consolidated Statements Of Comprehensive Income (Parenthetical) - USD ($) $ in Millions	3 Months Ended
	Mar. 31, 2012	Mar. 31, 2011
Condensed Consolidated Statements Of Comprehensive Income [Abstract]
Unrealized loss on securities, taxes	$ 4	$ 27
Other-than-temporary impairment not recognized in earnings on securities, taxes	$ (20)	2
Unrealized loss in cash flow hedge instruments, taxes		$ 4

Tax effect of the gross appreciation or the gross loss, net of reclassification adjustment, in the change in value of available for sale securities during the period that is attributable to the parent entity.

Total tax effect of the change in accumulated gains and losses from derivative instruments designated and qualifying as the effective portion of cash flow hedges that is attributable to the parent entity. The change includes an entity's share of an equity investee's increase (decrease) in deferred hedging gains or losses.

Condensed Consolidated Statements Of Changes In Stockholders' Equity - 3 months ended Mar. 31, 2012 - USD ($) $ in Millions	Common Stock [Member]	Additional Paid-In Capital [Member]	Retained Earnings [Member]	Accumulated Other Comprehensive Income [Member]	Treasury Stock [Member]	Total
Balance at Dec. 31, 2011	$ 5	$ 19,274	$ 13,462	$ 169	$ (3,244)	$ 29,666
Balance (in shares) at Dec. 31, 2011	508,594,308
Comprehensive income			1,403	84		1,487
Cash dividends-common stock $0.05 per share			(24)			(24)
Purchases of treasury stock					(42)	(42)
Issuances of common stock and restricted stock, net of forfeitures		3,188				3,188
Issuances of common stock and restricted stock, net of forfeitures (in shares)	66,668,816
Exercise of stock options and tax benefits of exercises and restricted stock vesting		16				16
Exercise of stock options and tax benefits of exercises and restricted stock vesting (in shares)	511,225
Compensation expense for restricted stock awards and stock options		21				21
Issuance of common stock related to acquisition	$ 1	2,637				2,638
Issuance of common stock related to acquisition (in shares)	54,028,086
Balance at Mar. 31, 2012	$ 6	$ 25,136	$ 14,841	$ 253	$ (3,286)	$ 36,950
Balance (in shares) at Mar. 31, 2012	629,802,435

Consolidated Statements Of Changes In Stockholders' Equity (Parenthetical)	3 Months Ended
	Mar. 31, 2012 $ / shares
Condensed Consolidated Statements Of Changes In Stockholders' Equity [Abstract]
Cash dividends-common stock (in dollars per share)	$ 0.05

Condensed Consolidated Statements Of Cash Flows - USD ($) $ in Millions	3 Months Ended
	Mar. 31, 2012	Mar. 31, 2011
Operating activities:
Income from continuing operations, net of tax	$ 1,505	$ 1,032
Loss from discontinued operations, net of tax	(102)	(16)
Net income	1,403	1,016
Adjustments to reconcile net income to cash provided by operating activities:
Provision for credit losses	573	534
Depreciation and amortization, net	234	167
Net gains on sales of securities available for sale	(11)	(3)
Bargain purchase gain	(594)	0
Loans held for sale:
Originations/Transfers in	(860)	(29)
(Gains) losses on sales	(16)	5
Proceeds from sales	450	135
Stock plan compensation expense	63	75
Changes in operating assets and liabilities, net of effects of acquisitions
Decrease in interest receivable	42	45
(Increase) decrease in accounts receivable from securitizations	(2)	6
Decrease in other assets	686	474
Decrease in interest payable	(82)	(77)
Decrease in other liabilities	(572)	(506)
Net cash provided by operating activities attributable to discontinued operations	152	27
Net cash provided by operating activities	1,466	1,869
Investing activities:
Increase in restricted cash for securitization investors	(299)	(954)
Purchases of securities available for sale	(4,007)	(3,582)
Proceeds from paydowns and maturities of securities available for sale	4,839	2,597
Proceeds from sales of securities available for sale	7,337	846
Net decrease in loans held for investment	1,275	1,713
Principal recoveries of loans previously charged off	406	435
Additions of premises and equipment	(156)	(67)
Net cash provided by (payment for) companies acquired, net of cash received	13,740	(1,444)
Net cash provided by (used in) investing activities	23,135	(456)
Financing activities:
Net increase in deposits	3,877	3,236
Net decrease in securitized debt obligations	(1,053)	(2,409)
Net increase (decrease) in other borrowings	(6,713)	512
Maturities of senior notes	(282)	0
Issuance of senior and subordinated notes and junior subordinated debentures	1,250	0
Purchases of treasury stock	(42)	(38)
Dividends paid on common stock	(24)	(23)
Net proceeds from issuances of common stock	3,188	8
Proceeds from share-based payment activities	16	23
Net cash provided by financing activities	217	1,309
Increase in cash and cash equivalents	24,818	2,722
Cash and cash equivalents at beginning of the period	5,838	5,249
Cash and cash equivalents at end of the period	30,656	7,971
Non-cash items:
Excess of the net fair value of assets acquired over consideration transferred for acquired businesses	$ (594)	$ 3

Summary Of Significant Accounting Policies	3 Months Ended
Summary Of Significant Accounting Policies	Mar. 31, 2012
Summary Of Significant Accounting Policies [Abstract]
Summary Of Significant Accounting Policies	NOTE 1—SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES The Company Capital One Financial Corporation, which was established in 1995, is a diversified financial services holding company headquartered in McLean, Virginia. Capital One Financial Corporation and its subsidiaries (the "Company") offer a broad array of financial products and services to consumers, small businesses and commercial clients through branches, the internet and other distribution channels. Our principal subsidiaries include Capital One Bank (USA), National Association ("COBNA"), Capital One, National Association ("CONA") and ING Bank, fsb. The Company and its subsidiaries are hereafter collectively referred to as "we," "us" or "our." CONA and COBNA are hereafter collectively referred to as the "Banks." As one of the 10 largest banks in the United States based on deposits, we serve banking customers across the U.S. through the internet and through branch locations primarily in New York, New Jersey, Texas, Louisiana, Maryland, Virginia and the District of Columbia. In addition to bank lending and depository services, we offer credit and debit card products, mortgage banking and treasury management services. We offer our products outside of the United States principally through operations in the United Kingdom and Canada. In 2011, we entered into a purchase and sale agreement with ING Groep N.V., ING Bank N.V., ING Direct N.V., ING Direct Bancorp (collectively, the "ING Sellers"), under which we would acquire substantially all of the ING Sellers' ING Direct business in the United States ("ING Direct"). On February 17, 2012, we closed the acquisition of ING Direct, which included (i) the acquisition of all the equity interests of ING Bank, fsb, (ii) the acquisition of all the equity interests of each of WS Realty, LLC and ING Direct Community Development LLC and (iii) the acquisition of certain other assets and the assumption of certain other liabilities of ING Direct Bancorp. See "Note 2—Acquisitions" for additional information related to the ING Direct acquisition. Our principal operations are organized into three primary business segments, which are defined based on the products and services provided, or the type of customer served: Credit Card, Consumer Banking and Commercial Banking. In the first quarter of 2012, we re-aligned the reporting of our Commercial Banking business to reflect the operations on a product basis rather than by customer type. We provide additional information on the realignment of our Commercial Banking business segment below under "Business Segment Results" and in "Note 14—Business Segments" of this Report Basis of Presentation and Use of Estimates The accompanying consolidated financial statements have been prepared in conformity with accounting principles generally accepted in the United States ("U.S. GAAP") for interim financial information and should be read in conjunction with the audited consolidated financial statements in our Annual Report on Form 10-K for the year ended December 31, 2011 ("2011 Form 10-K"). Certain financial information that is normally included in annual financial statements prepared in conformity with U.S. GAAP, but is not required for interim reporting purposes, has been condensed or omitted. In the opinion of management, all adjustments, consisting of normal recurring adjustments, necessary for a fair presentation of our interim unaudited financial statements have been reflected. The preparation of financial statements in conformity with U.S. GAAP requires management to make estimates and assumptions that affect the amounts reported in the consolidated financial statements and related disclosures. These estimates are based on information available as of the date of the consolidated financial statements. While management makes its best judgment, actual amounts or results could differ from these estimates. Interim period results may not be indicative of results for the full year. . Principles of Consolidation The consolidated financial statements include the accounts of Capital One Financial Corporation and all other entities in which we have a controlling financial interest. All significant intercompany accounts and transactions have been eliminated. Certain prior period amounts have been reclassified to conform to the current period presentation. Significant Accounting Policies We provide a summary of our significant accounting policies in our 2011 Form 10-K under "Notes to Consolidated Financial Statements—Note 1—Summary of Significant Accounting Policies." Below we describe accounting standards that we adopted in 2012 and recently issued accounting standards that we have not yet adopted. *Accounting Standards Adopted in 2012* Goodwill Impairment In September 2011, the FASB issued guidance that is intended to simplify goodwill impairment testing by providing entities with the option to first assess qualitatively whether it is necessary to perform the two-step quantitative analysis currently required. If an entity chooses to perform a qualitative assessment and determines that it is more likely than not that the fair value of a reporting unit is less than its carrying amount, the quantitative two-step goodwill impairment test is required. Otherwise, goodwill is deemed to be not impaired and no further evaluation analysis would be necessary. The amended goodwill impairment guidance does not affect the manner in which a company estimates fair value. The amended guidance was effective for annual and interim goodwill impairment tests performed for fiscal years beginning after December 15, 2011, with early adoption permitted. We adopted the amended guidance on January 1, 2012. We had $13.6 billion in goodwill as of March 31, 2012, the value of which was not affected by the adoption of this standard. Presentation of Comprehensive Income In June 2011, the FASB issued new accounting guidance that revises the manner in which comprehensive income is required to be presented in financial statements. The new guidance requires companies to present the components of net income and other comprehensive income either as one continuous statement or as two consecutive statements. The guidance eliminates the option to present components of other comprehensive income in the statement of changes in stockholders' equity. It does not change the items which must be reported in other comprehensive income, how such items are measured or when they must be reclassified from other comprehensive income to net income. The guidance requires retrospective application and was effective for interim and annual periods beginning on or after December 15, 2011. We adopted the guidance in the first quarter of 2012 and elected to present other comprehensive income in a separate statement immediately following our consolidated statement of income. Our adoption of the guidance had no effect on our financial condition, results of operations or liquidity since it impacts presentation only. Fair Value Measurement: Amendments to Achieve Common Fair Value Measurement and Disclosure Requirements in U.S. GAAP and International Financial Reporting Standards ("IFRS") In May 2011, the FASB issued amended guidance on fair value that is intended to provide a converged fair value framework for U.S. GAAP and IFRS. While the amended guidance continues to define fair value as an exit price, it changes some fair value measurement principles and expands the existing disclosure requirements for fair value measurements. The amended guidance was effective for public entities during interim and annual periods beginning after December 15, 2011, with early adoption prohibited. The new guidance requires prospective application and disclosure in the period of adoption of the change, if any, in valuation techniques and related inputs resulting from application of the amendments and quantification of the total effect, if practicable. We adopted the amended guidance in the first quarter of 2012. The change in fair value measurement principles did not result in any changes to the fair value of our assets or liabilities carried at fair value and thus, had no effect on our financial condition, results of operations or liquidity. The new disclosures required by the amended guidance are included in "Note 13—Fair Value of Financial Instruments". Transfers and Servicing: Reconsideration of Effective Control for Repurchase Agreements In April 2011, the FASB issued an amendment to the guidance for transfers and servicing with regard to repurchase agreements and other agreements that both entitle and obligate a transferor to repurchase or redeem financial assets before their maturity. This amendment removes the criterion related to collateral maintenance from the transferor's assessment of effective control. It focuses the assessment of effective control on the transferor's rights and obligations with respect to the transferred financial assets and not whether the transferor has the practical ability to perform in accordance with those rights or obligations. We adopted the amended guidance on January 1, 2012 which did not have a material impact on our consolidated financial statements. *Recently Issued but Not Yet Adopted Accounting Standards* Offsetting Financial Assets and Liabilities In December 2011, the FASB issued guidance intended to enhance current disclosure requirements on offsetting financial assets and liabilities. The new disclosures will enable financial statement users to compare balance sheets prepared under U.S. GAAP and IFRS, which are subject to different offsetting models. Upon adoption, entities will be required to disclose both gross and net information about instruments and transactions eligible for offset in the balance sheet as well as instruments and transactions subject to an agreement similar to a master netting arrangement. The disclosures will be required irrespective of whether such instruments are presented gross or net on the balance sheet. The guidance is effective for annual and interim reporting periods beginning on or after January 1, 2013, with comparative retrospective disclosures required for all periods presented. Our adoption of the guidance will have no effect on our financial condition, results of operations or liquidity since it impacts disclosures only.

Acquisitions

3 Months Ended

Mar. 31, 2012

Acquisitions [Abstract]

Acquisitions

NOTE 2—ACQUISITIONS

We regularly explore opportunities to enter into strategic partnership agreements or acquire financial services companies and businesses to expand our distribution channels and grow our customer base. We may structure these transactions with both an initial payment and later contingent payments tied to future financial performance. In some partnership agreements, we may enter into collaborative risk-sharing arrangements that provide for revenue and loss sharing. We provide information on our accounting for acquisitions and partnership agreements in "Note 2—Acquisitions and Restructuring Activities" of our 2011 Form 10-K.

2012 Acquisitions

ING Direct

On June 16, 2011, we entered into a purchase and sale agreement with ING Sellers, under which we would acquire ING Direct. On February 17, 2012, we closed the acquisition of ING Direct, which included (i) the acquisition of all the equity interests of ING Bank, fsb, (ii) the acquisition of all equity interests of each of WS Realty LLC and ING Direct Community Development LLC and (iii) the acquisition of certain other assets and the assumption of certain other liabilities of ING Direct Bancorp. Headquartered in Wilmington, Delaware, ING Direct is the largest direct bank in the United States. The ING Direct acquisition strengthens our customer franchise and brand and adds over seven million customers and approximately $84.4 billion in deposits to our Consumer Banking segment. With the ING Direct acquisition, we have grown to become the sixth largest depository institution and the largest direct banking institution in the United States.

The aggregate consideration paid by us in the ING Direct acquisition was approximately $6.3 billion in cash and 54,028,086 shares of Capital One common stock with a fair value of approximately $2.6 billion as of the acquisition date of February 17, 2012. We used current liquidity sources as well as proceeds from public debt and equity offerings described below to fund the cash consideration.

In the third quarter of 2011, we closed a public offering of four different series of our senior notes for total cash proceeds of approximately $3.0 billion and a public underwritten offering of 40 million shares of our common stock, subject to forward sale agreements. We settled the forward sale agreements entirely by physical delivery of shares of common stock in exchange for cash proceeds from the forward purchasers of approximately $1.9 billion on February 16, 2012. We incurred direct costs, including attorney, investment banking, consulting and accounting fees, related to the public offering of our common stock of $73 million, which were offset against the net proceeds at settlement and deferred.

We also incurred transaction costs related to the ING Direct acquisition totaling $62 million as of March 31, 2012, of which $25 million was recognized in 2011 and $37 million was recognized in the first quarter of 2012 and reported in our consolidated statement of income as a component of non-interest expense. These transaction costs do not include other merger-related expenses, such as integration costs.

Accounting for ING Direct Acquisition

The ING Direct acquisition was accounted for under the acquisition method of accounting, which requires, among other things, that we allocate the purchase price to the assets acquired and liabilities assumed based on their fair values as of the acquisition date. The following table summarizes our allocation of the ING Direct purchase price to the fair values of assets acquired and liabilities assumed.


(Dollars in millions)	Fair Value
Purchase price:
Cash	$	6,321
Fair value of Capital One common stock issued (54,028,086 shares)		2,638

Aggregate consideration transferred		8,959

Allocation of purchase price to net assets acquired:
Assets:
Cash and due from banks	$	20,061
Investments		30,237
Loans held for investment		40,042
Loans held for sale		367
Premises and equipment		245
Accrued interest receivable⁽¹⁾		170
Identifiable intangible assets		358
Other assets⁽¹⁾		2,854

Total assets		94,334

Liabilities:
Interest payable		31
Interest-bearing deposits		84,410
Other borrowings		6
Other liabilities⁽³⁾		334

Total liabilities		84,781

Net assets acquired	$	9,553

Bargain purchase gain	$	594

⁽¹⁾	Includes $79 million of accrued interest receivable attributable to loans held for investment.

⁽²⁾	Other assets include $801 million of deferred tax assets, net of a valuation allowance of $8 million, as of the acquisition date.

⁽³⁾	Other liabilities include $181 million of deferred tax liabilities as of the acquisition date.

The fair value of the net assets acquired from ING Direct of $9.6 billion at acquisition exceeded the purchase price of $9.0 billion, resulting in the recognition of a bargain purchase gain of $594 million, which is reported as a component of non-interest income on our consolidated statement of income for the first quarter of 2012. A substantial portion of the assets acquired from ING Direct were mortgage-related assets, which generally decrease in value as interest rates rise and increase in value as interest rates fall. The bargain purchase gain was driven largely by a substantial decline in long-term interest rates between the period shortly after our announcement of the ING Direct acquisition and its closing, which resulted in an increase in the fair value of the acquired mortgage assets and the overall net fair value of assets acquired. Further, the purchase and sale agreement did not include a mechanism to adjust the purchase price to reflect the increase to the fair value of the net assets acquired.

ING Direct Results

Our results for the first quarter of 2012 include the operations of ING Direct from the acquisition date of February 17, 2012, through the end of the quarter. The table below presents some of the impact of ING Direct on our results of operations for the first quarter of 2012. The table also includes condensed pro forma information on our combined results of operations as they may have appeared assuming the ING Direct acquisition had been completed on January 1, 2011. Included in the pro forma results are adjustments to reflect the impact of amortizing certain purchase accounting adjustments, such as the amortization of intangible assets and the accretion of interest income on certain acquired loans. Because the bargain purchase gain recognized at acquisition is a nonrecurring item, it is excluded from the pro forma results to present the information on a more comparative basis.

ING Direct
Impact⁽¹⁾

Combined
Pro Forma
Results⁽²⁾

Three Months
Ended

Three Months Ended
March 31,

(Dollars in millions)

March 31, 2012

2012

2011

Revenue⁽³⁾

237

5,151

5,280

Income from continuing operations, net of tax

948

1,104

⁽¹⁾	Reflects the approximate half-quarter impact of ING Direct on our results of operations in the first quarter of 2012.

⁽²⁾	Reflects the combined pro forma results of operations of ING Direct and Capital One assuming the acquisition had occurred on January 1, 2011.

⁽³⁾	Consists of net interest income and non-interest income.

The pro forma condensed combined financial information is presented for illustrative purposes only and does not indicate the actual combined financial results had the closing of ING Direct been completed on January 1, 2011, nor is the information indicative of the results of operations in future periods. The pro forma condensed combined financial information does not reflect the impact of possible business model changes nor does it consider any potential impacts of market conditions, expense efficiencies or other factors.

The entire disclosure for a business combination (or series of individually immaterial business combinations) completed during the period, including background, timing, and recognized assets and liabilities. The disclosure may include leverage buyout transactions (as applicable).

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Discontinued Operations

3 Months Ended

Mar. 31, 2012

Discontinued Operations [Abstract]

Discontinued Operations

NOTE 3—DISCONTINUED OPERATIONS

Shutdown of Mortgage Origination Operations of Wholesale Mortgage Banking Unit

In the third quarter of 2007, we closed the mortgage origination operations of our wholesale mortgage banking unit, acquired by us in December 2006 as part of the North Fork acquisition. The results of the mortgage origination operations and wholesale banking unit have been accounted for as a discontinued operation and therefore not included in our results from continuing operations for the three months ended March 31, 2012 and 2011. We have no significant continuing involvement in these operations.

The following table summarizes the results from discontinued operations related to the closure of our wholesale mortgage banking unit:


	Three Months Ended March 31,
(Dollars in millions)	2012			2011
Net interest expense	$	0		$	0
Non-interest expense		(161	)		(25	)

Loss from discontinued operations before taxes		(161	)		(25	)
Income tax benefit		59			9

Loss from discontinued operations, net of taxes	$	(102	)	$	(16	)

The loss from discontinued operations includes an expense of $153 million ($97 million net of tax) and $39 million ($29 million net of tax) for the three months ended March 31, 2012 and 2011, respectively, attributable to provisions for mortgage loan repurchase losses related to representations and warranties provided on loans previously sold to third parties by the wholesale banking unit. The increase in the provision for mortgage loan repurchase losses was largely due to the Government Sponsored Enterprise ("GSE") settlement which is described in more detail in "Note 15—Commitment, Contingencies, and Guarantees".

The discontinued mortgage origination operations of our wholesale home loan banking unit had remaining assets of $304 million as of both March 31, 2012 and December 31, 2011, which consisted primarily of income tax receivables. Liabilities totaled $832 million and $680 million as of March 31, 2012 and December 31, 2011, respectively consisting primarily of reserves for representations and warranties on loans previously sold to third parties.

The entire disclosure for the facts and circumstances leading to the completed or expected disposal, manner and timing of disposal, the gain (loss) recognized in the income statement and the income statement caption that includes that gain (loss), amounts of revenues and pretax profit or loss reported in discontinued operations, the segment in which the disposal group was reported, and the classification (whether sold or classified as held for sale) and carrying value of the assets and liabilities comprising the disposal group. Includes all disposal groups, including those classified as components of the entity (discontinued operations).

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Investment Securities

3 Months Ended

Mar. 31, 2012

Investment Securities

NOTE 4— INVESTMENT SECURITIES

Our investment securities portfolio, which had a fair value of $60.8 billion and $38.8 billion, as of March 31, 2012 and December 31, 2011, respectively, consists of U.S. Treasury and U.S. agency debt obligations; agency and non-agency residential and commercial mortgage-backed securities; other asset-backed securities collateralized primarily by credit card loans, auto loans and leases, student loans, auto dealer floor plan inventory loans and leases, equipment loans, and other; municipal securities; foreign government/agency bonds; covered bonds; and limited Community Reinvestment Act ("CRA") equity securities. Our investment securities increased by $22.1 billion, or 57%, in the first quarter of 2012 which was primarily attributable to the acquisition of ING Direct which included investment securities of $30.2 billion at acquisition. Our investment securities portfolio continues to be concentrated in securities that generally have lower credit risk and high credit ratings, such as securities issued and guaranteed by the U.S. Treasury and government sponsored enterprises or agencies. Our investments in U.S. Treasury and agency securities, based on fair value, represented 72% of our total investment securities portfolio as of March 31, 2012, compared with 69% as of December 31, 2011.

Securities Amortized Cost and Fair Value

All of our investment securities were classified as available-for-sale as of March 31, 2012 and December 31, 2011, and are reported in our consolidated balance sheet at fair value. The following tables present the amortized cost, fair values and corresponding gross unrealized gains (losses), by major security type, for our investment securities as of March 31, 2012 and December 31, 2011. The gross unrealized gains (losses) related to our available-for-sale securities are recorded, net of tax, as a component of accumulated other comprehensive income ("AOCI").


	March 31, 2012
(Dollars in millions)	Amortized Cost		Total Gross Unrealized Gains		Gross Unrealized Losses- OTTI⁽¹⁾			Gross Unrealized Losses- Other⁽²⁾			Total Gross Unrealized Losses			Fair Value
Securities available for sale:
U.S. Treasury debt obligations	$	2,048	$	7	$	0		$	(2	)	$	(2	)	$	2,053
U.S. Agency debt obligations⁽³⁾		172		7		0			0			0			179
Residential mortgage-backed securities("RMBS"):
Agency⁽⁴⁾		36,781		525		0			(46	)		(46	)		37,260
Non-agency		4,069		36		(116	)		(43	)		(159	)		3,946

Total RMBS		40,850		561		(116	)		(89	)		(205	)		41,206

Commercial mortgage-backed securities ("CMBS"):
Agency⁽⁴⁾		4,337		31		0			(3	)		(3	)		4,365
Non-agency		1,195		26		0			(1	)		(1	)		1,220

Total CMBS		5,532		57		0			(4	)		(4	)		5,585

Asset-backed securities ("ABS")⁽⁵⁾		10,207		47		0			(15	)		(15	)		10,239
Other⁽⁶⁾		1,508		42		0			(2	)		(2	)		1,548

Total securities available for sale	$	60,317	$	721	$	(116	)	$	(112	)	$	(228	)	$	60,810


	December 31, 2011
(Dollars in millions)	Amortized Cost		Total Gross Unrealized Gains		Gross Unrealized Losses- OTTI⁽¹⁾			Gross Unrealized Losses- Other⁽²⁾			Total Gross Unrealized Losses			Fair Value
Securities available for sale:
U.S. Treasury debt obligations	$	115	$	9	$	0		$	0		$	0		$	124
U.S. Agency debt obligations⁽³⁾		131		7		0			0			0			138
Residential mortgage-backed securities("RMBS"):
Agency⁽⁴⁾		24,980		539		0			(31	)		(31	)		25,488
Non-agency		1,340		1		(170	)		(9	)		(179	)		1,162

Total RMBS		26,320		540		(170	)		(40	)		(210	)		26,650

Commercial mortgage-backed securities ("CMBS"):
Agency⁽⁴⁾		697		14		0			0			0			711
Non-agency		459		17		0			0			0			476

Total CMBS		1,156		31		0			0			0			1,187

Asset-backed securities ("ABS")⁽⁵⁾		10,119		45		0			(14	)		(14	)		10,150
Other⁽⁶⁾		462		51		0			(3	)		(3	)		510

Total securities available for sale	$	38,303	$	683	$	(170	)	$	(57	)	$	(227	)	$	38,759

⁽¹⁾	Represents the amount of cumulative non-credit other-than-temporary impairment ("OTTI") losses recorded in AOCI. These losses are included in total gross unrealized losses.

⁽²⁾	Represents the amount of cumulative gross unrealized losses on securities for which we have not recognized OTTI.

⁽³⁾	Primarily consists of debt securities issued by Fannie Mae and Freddie Mac, which had an amortized cost of $130 million at both March 31, 2012 and December 31, 2011, and fair value of $136 million and $137 million, as of March 31, 2012 and December 31, 2011, respectively.

⁽⁴⁾

Consists of mortgage-backed securities issued by Fannie Mae, Freddie Mac and Ginnie Mae with an amortized cost of $15.5 billion, $10.4 billion and $15.2 billion and $12.3 billion, $8.9 billion and $4.5 billion, as of March 31, 2012 and December 31, 2011, respectively, and fair value of $15.7 billion, $10.6 billion and $15.3 billion and $12.6 billion, $9.1 billion and $4.5 billion, as of March 31, 2012 and December 31, 2011, respectively. The book value of Fannie Mae, Freddie Mac and Ginnie Mae investments exceeded 10% of our stockholders' equity as of March 31, 2012 and December 31, 2011, respectively.

⁽⁵⁾

Consists of securities collateralized by credit card loans, auto dealer floor plan inventory loans and leases, auto loans, student loans, equipment loans, and other. The distribution among these asset types was approximately 75% credit card loans, 12% auto dealer floor plan inventory loans and leases, 6% auto loans, 2% student loans, 2% equipment loans, and 3% other as of March 31, 2012. In comparison, the distribution was approximately 75% credit card loans, 11% auto dealer floor plan inventory loans and leases, 6% auto loans, 4% student loans, 2% equipment loans, and 2% other as of December 31, 2011. Approximately 85% of the securities in our asset-backed security portfolio were rated AAA or its equivalent as of March 31, 2012, compared with 86% as of December 31, 2011.

⁽⁶⁾	Consists of foreign government/agency bonds, covered bonds, municipal securities and equity investments, primarily related to CRA activities.

Securities Available for Sale in a Gross Unrealized Loss Position

The table below provides, by major security type, information about our available-for-sale securities in a gross unrealized loss position and the length of time that individual securities have been in a continuous unrealized loss position as of March 31, 2012 and December 31, 2011.


	March 31, 2012
	Less than 12 Months					12 Months or Longer					Total
(Dollars in millions)	Fair Value		Gross Unrealized Losses			Fair Value		Gross Unrealized Losses			Fair Value		Gross Unrealized Losses
Securities available for sale:
US Treasury Debt Obligations	$	1,727	$	(2	)	$	0	$	0		$	1,727	$	(2	)
RMBS:
Agency⁽¹⁾		12,108		(44	)		312		(2	)		12,420	$	(46	)
Non-agency		893		(41	)		1,063		(118	)		1,956		(159	)

Total RMBS		13,001		(85	)		1,375		(120	)		14,376		(205	)

CMBS:
Agency⁽¹⁾		536		(3	)		0		0			536		(3	)
Non-agency		360		(1	)		0		0			360		(1	)

Total CMBS		896		(4	)		0		0			896		(4	)

Total ABS		1,626		(12	)		233		(3	)		1,859		(15	)
Other		553		0			60		(2	)		613		(2	)

Total securities available-for-sale in a gross unrealized loss position	$	17,803	$	(103	)	$	1,668	$	(125	)	$	19,471	$	(228	)


	December 31, 2011
	Less than 12 Months					12 Months or Longer					Total
(Dollars in millions)	Fair Value		Gross Unrealized Losses			Fair Value		Gross Unrealized Losses			Fair Value		Gross Unrealized Losses
Securities available for sale:
RMBS:
Agency⁽¹⁾	$	4,731	$	(30	)	$	334	$	(1	)	$	5,065	$	(31	)
Non-agency		151		(17	)		986		(162	)		1,137		(179	)

Total RMBS		4,882		(47	)		1,320		(163	)		6,202		(210	)

CMBS:
Agency⁽¹⁾		100		0			0		0			100		0
Non-agency		67		0			0		0			67		0

Total CMBS		167		0			0		0			167		0
Total ABS		2,084		(11	)		81		(3	)		2,165		(14	)
Other		198		0			85		(3	)		283		(3	)

Total securities available-for-sale in a gross unrealized loss position	$	7,331	$	(58	)	$	1,486	$	(169	)	$	8,817	$	(227	)

⁽¹⁾	Consists of mortgage-backed securities issued by Fannie Mae, Freddie Mac and Ginnie Mae.

The gross unrealized losses on our available-for-sale securities of $228 million as of March 31, 2012 relate to 979 individual securities. Our investments in non-agency MBS and non-agency asset-backed securities accounted for $174 million, or 76%, of total gross unrealized losses as of March 31, 2012. Of the $228 million gross unrealized losses as of March 31, 2012, $125 million related to securities that had been in a loss position for more than 12 months. We conduct periodic reviews of all securities with unrealized losses to assess whether the impairment is other-than-temporary. Based on our assessments, we have recorded OTTI for a portion of our non-agency residential MBS, which is discussed in more detail later in this footnote.

Maturities and Yields of Securities Available for Sale

The following table summarizes the remaining scheduled contractual maturities, assuming no prepayments, of our investment securities as of March 31, 2012:


	March 31, 2012
(Dollars in millions)	Amortized Cost		Fair Value
Due in 1 year or less	$	4,764	$	4,775
Due after 1 year through 5 years		8,589		8,631
Due after 5 years through 10 years		3,154		3,210
Due after 10 years⁽¹⁾		43,810		44,194

Total	$	60,317	$	60,810

⁽¹⁾	Investments with no stated maturities, which consist of equity securities, are included with contractual maturities due after 10 years.

Because borrowers may have the right to call or prepay certain obligations, the expected maturities of our securities are likely to differ from the scheduled contractual maturities presented above. The table below summarizes, by major security type, the expected maturities and the weighted average yields of our investment securities as of March 31, 2012. Actual calls or prepayment rates may differ from our estimates, which may cause the actual maturities of our investment securities to differ from the expected maturities presented below.

March 31, 2012

Due in 1 Year
or Less

Due > 1 Year
through
5 Years

Due > 5 Years
through
10 Years

Due > 10 Years

Total

(Dollars in millions)

Amount

Average
Yield⁽¹⁾

Amount

Average
Yield⁽¹⁾

Amount

Average
Yield⁽¹⁾

Amount

Average
Yield⁽¹⁾

Amount

Average
Yield⁽¹⁾

Fair value of securities available for sale:

U.S. Treasury debt obligations

505

0.20

1,548

0.72

2,053

0.59

U.S. Agency debt obligations⁽²⁾

4.43

134

4.38

3.48

179

4.31

RMBS:

Agency⁽³⁾

1,695

3.87

33,221

2.54

2,344

2.52

37,260

2.60

Non-agency

181

7.42

1,535

8.44

2,130

7.34

100

6.35

3,946

7.75

Total RMBS

1,876

4.22

34,756

2.81

4,474

4.86

100

6.35

41,206

3.11

CMBS:

Agency⁽³⁾

137

2.47

3,249

1.74

932

2.60

0.87

4,365

1.94

Non-agency

392

3.43

417

4.20

411

3.81

1,220

3.82

Total CMBS

529

3.18

3,666

2.02

1,343

2.96

0.87

5,585

2.34

Total ABS

3,836

2.01

6,043

1.42

303

5.10

9.00

10,239

1.80

Other⁽⁴⁾

694

1.12

698

1.14

4.88

154

0.50

1,548

1.09

Total securities available for sale

7,470

2.45

46,845

2.48

6,122

4.47

373

3.93

60,810

2.69

Amortized cost of securities available-for-sale

7,452

46,369

6,157

339

60,317

⁽¹⁾	Average yields are calculated based on the amortized cost of each security.

⁽²⁾	Consists of debt securities issued by Fannie Mae and Freddie Mac.

⁽³⁾	Consists of mortgage-backed securities issued by Fannie Mae, Freddie Mac and Ginnie Mae.

⁽⁴⁾	Yields of tax-exempt securities are calculated on a fully taxable-equivalent (FTE) basis.

Other-Than-Temporary Impairment

We evaluate all securities in an unrealized loss position at least quarterly, and more often as market conditions require, to assess whether the impairment is other-than-temporary. Our OTTI assessment is a subjective process requiring the use of judgments and assumptions. Accordingly, we consider a number of qualitative and quantitative criteria in our assessment, including the extent and duration of the impairment; recent events specific to the issuer and/or industry to which the issuer belongs; the payment structure of the security; external credit ratings and the failure of the issuer to make scheduled interest or principal payments; the value of underlying collateral; our intent and ability to hold the security; and current market conditions.

We assess, measure, and recognize OTTI in accordance with the accounting guidance for recognition and presentation of OTTI. Under this guidance, if we determine that impairment on our debt securities is other-than-temporary and we have made the decision to sell the security, or it is more likely than not that we will be required to sell the security prior to recovery of its amortized cost basis, we recognize the entire portion of the impairment in earnings. If we have not made a decision to sell the security and we do not expect that we will be required to sell the security prior to recovery of the amortized cost basis, we recognize only the credit component of OTTI in earnings. The remaining unrealized loss due to factors other than credit, or the non-credit component, is recorded in AOCI. We determine the credit component based on the difference between the security's amortized cost basis and the present value of its expected future cash flows, discounted based on the purchase yield. The non-credit component represents the difference between the security's fair value and the present value of expected future cash flows.

The following table summarizes other-than-temporary impairment losses on debt securities recognized in earnings for the three months ended March 31, 2012 and 2011:


	Three Months Ended March 31,
(Dollars in millions)	2012		2011
Total OTTI losses	$	4	$	23
Portion of OTTI impairment losses recorded in AOCI		10		(20	)

Net OTTI losses recognized in earnings	$	14	$	3

As indicated in the table above, we recorded credit related losses in earnings totaling $14 million and $3 million for the three months ended March 31, 2012 and 2011, respectively. The cumulative non-credit related portion of OTTI on these securities recorded in AOCI totaled $116 million and $111 million for the three months ended March 31, 2012 and 2011, respectively. We estimate the portion of loss attributable to credit using a discounted cash flow model, and we estimate the expected cash flows from the underlying collateral using industry-standard third party modeling tools. These tools take into consideration security specific delinquencies, product specific delinquency roll rates and expected severities. Key assumptions used in estimating the expected cash flows include default rates, loss severity and prepayment rates. Assumptions used can vary widely based on the collateral underlying the securities and are influenced by factors such as collateral type, loan interest rate, geographical location of the borrower, and borrower characteristics.

We believe the gross unrealized losses related to all other securities of $112 million and $57 million as of March 31, 2012 and December 31, 2011, respectively, are attributable to issuer specific credit spreads and changes in market interest rates and asset spreads. Therefore, we currently do not expect to incur credit losses related to these securities. In addition, we have no intent to sell these securities with unrealized losses and it is not more likely than not that we will be required to sell these securities prior to recovery of the amortized cost. Accordingly, we have concluded that the impairment on these securities is not other-than-temporary.

The table below presents activity for the three months ended March 31, 2012 and 2011, related to the credit component of OTTI recognized in earnings on investment debt securities for which a portion of the OTTI losses, the non-credit component, was recorded in AOCI:


	Three Months Ended March 31,
(Dollars in millions)	2012			2011
Credit loss component, beginning of period	$	68		$	49
Additions:
Initial credit impairment		1			1
Subsequent credit impairment		13			2

Total additions		14			3

Reductions:
Sales of credit-impaired securities		(0	)		(2	)

Total reductions		(0	)		(2	)

Ending balance	$	82		$	50

AOCI, Net of Taxes, Related to Securities Available for Sale

The table below presents the changes in AOCI, net of taxes, related to our available-for-sale securities. The net unrealized gains (losses) represent the fair value adjustments recorded on available-for-sale securities, net of tax, during the period. The net reclassification adjustment for net realized losses (gains) represent the amount of those fair value adjustments, net of tax, that were recognized in earnings due to the sale of an available-for-sale security or the recognition of an other-than-temporary impairment loss.


	Three Months Ended March 31,
(Dollars in millions)	2012		2011
Beginning balance AOCI related to securities available for sale, net of tax⁽¹⁾	$	286	$	369
Net unrealized holding gains (losses), net of tax⁽²⁾		14		(55	)
Net realized losses (gains) reclassified from AOCI into earnings, net of tax⁽³⁾		10		(3	)

Ending balance AOCI related to securities available for sale, net of tax	$	310	$	311

⁽¹⁾	Net of tax benefit of $157 million and $203 million for the three months ended March 31, 2012 and 2011, respectively.

⁽²⁾	Net of tax benefit (expense) of $8 million and $(30) million for the three months ended March 31, 2012 and 2011, respectively.

⁽³⁾	Net of tax (benefit) expense of $5 million and $(2) for the three months ended March 31, 2012 and 2011, respectively.

Realized Gains and Losses on Securities Available for Sale

The following table presents the gross realized gains and losses on the sale and redemption of available-for-sale securities recognized in earnings for the three months ended March 31, 2012 and 2011. The gross realized investment losses presented below exclude credit losses recognized in earnings attributable to OTTI. We sold approximately $7.3 billion and $846 million of investment securities for the three months ended March 31, 2012 and 2011, respectively. These sales resulted in net gains of $11 million and $3 million for the three months ended March 31, 2012 and 2011, respectively.


	Three Months Ended March 31,
(Dollars in millions)	2012			2011
Gross realized investment gains	$	17		$	5
Gross realized investment losses		(6	)		(2	)

Net realized gains	$	11		$	3

Total proceeds from sales	$	7,337		$	846

Securities Pledged

As part of our liquidity management strategy, we pledge securities to secure borrowings from the Federal Home Loan Bank ("FHLB") and the Federal Reserve Bank. We also pledge securities to secure trust and public deposits and for other purposes as required or permitted by law. We pledged securities with a fair value of $8.2 billion and $8.8 billion as of March 31, 2012 and December 31, 2011, respectively.

Securities Acquired

In connection with the acquisition of ING Direct on February 17, 2012, we acquired debt securities with a fair value of $30.2 billion. We concluded that a portion of the debt securities we acquired from ING Direct had some evidence of credit deterioration for which it is probable at the date of acquisition that we will not collect all contractually required principal and interest payments. These debt securities are considered credit impaired debt securities. The ING Direct debt securities we concluded were credit impaired had contractual outstanding unpaid principal and interest balance at acquisition of $5.6 billion and estimated fair value of $2.9 billion.

In determining the fair value of the credit impaired debt securities at acquisition, we employed a methodology consistent with how we derive the fair value for our existing available-for-sale securities population. That is, we utilized third party pricing services to obtain fair value measures for these securities. The techniques used by these pricing services utilize observable market data to the extent available. Pricing models may be used, which can vary by asset class and may incorporate available trade, bid and other market information. Across asset classes, information such as trader/dealer input, credit spreads, forward curves, and prepayment speeds are used to help determine appropriate valuations. Because many fixed income securities do not trade on a daily basis, the evaluated pricing applications may apply available information through processes such as benchmarking curves, like securities, sector groupings, and matrix pricing to prepare valuations. In addition, model processes are used by the pricing services to develop prepayment and interest rate scenarios.

We validated the pricing obtained from the primary pricing providers through comparison of pricing to additional sources, including other pricing services, dealer pricing indications in transaction results, and other internal sources. Pricing variances among different pricing sources were analyzed and validated.

The difference between contractually required payments due and the cash flows we expect to collect at acquisition, considering the impact of prepayments, is referred to as the nonaccretable difference. The nonaccretable difference, which is neither accreted into income nor recorded on our consolidated balance sheet, reflects estimated future credit losses expected to be incurred over the life of the security. The excess of cash flows expected to be collected over the estimated fair value of credit impaired debt securities is referred to as the accretable yield. This amount is not recorded on our consolidated balance sheet, but is accreted into interest income over the remaining life of the security using the effective interest method.

Subsequent to acquisition, we complete quarterly evaluations of expected cash flows. Decreases in expected cash flows attributable to credit will result in an other-than-temporary impairment. Increases in expected cash flows are recognized prospectively over the remaining life of the security through adjustment to the accretable yield.

For acquired debt securities that are not deemed impaired at acquisition, subsequent to acquisition we recognize unamortized premiums and discounts in interest income over the contractual life of the security using the effective interest method.

Initial Fair Value and Accretable Yield of Acquired Credit Impaired Debt Securities

The table below displays the contractually required principal and interest cash flows expected to be collected and the fair value at acquisition related to the ING Direct credit-impaired debt securities we acquired. The table also displays the nonaccretable difference and the accretable yield at acquisition.

At Acquisition on February 17, 2012


	Purchased Credit-Impaired Securities
Contractually outstanding principal and interest at acquisition	$	5,646
Less: Nonaccretable difference (expected principal losses of $1,103 million and foregone interest of $157 million)		(1,260	)

Cash flows expected to be collected at acquisition⁽ ¹ ⁾		4,386
Less: Accretable yield		(1,474	)

Fair value of securities acquired	$	2,912

⁽¹ ⁾	Represents undiscounted expected principal and interest cash flows at acquisition.

Outstanding Balance and Carrying Value of Acquired Securities

The table below presents the outstanding contractual balance and the carrying value of the ING Direct credit-impaired debt securities as of March 31, 2012:


	March 31, 2012
(Dollars in millions)	Purchased Credit-Impaired Securities
Contractual balance	$	5,513

Carrying value	$	2,814

Changes in Accretable Yield of Acquired Securities

The following table presents changes in the accretable yield related to the ING Direct credit-impaired debt securities:


(Dollars in millions)	Purchased Credit-Impaired Securities
Accretable yield prior to February 17, 2012	$	0
Additions from new acquisitions		1,474
Accretion recognized in earnings		(12	)
Reductions due to disposals, transfers, and other non-credit related changes		0
Net reclassifications to/from nonaccretable difference		0

Accretable yield as of March 31, 2012	$	1,462

Tabular disclosure of available-for-sale securities which consist of all investments in certain debt and equity securities neither classified as trading or held-to-maturity securities. A debt security represents a creditor relationship with an enterprise. Debt securities include, among other items, US Treasury securities, US government securities, municipal securities, corporate bonds, convertible debt, commercial paper, and all securitized debt instruments. An equity security represents an ownership interest in an enterprise or the right to acquire or dispose of an ownership interest in an enterprise at fixed or determinable prices. Equity securities include, among other things, common stock, certain preferred stock, warrant rights, call options, and put options, but do not include convertible debt.

Reference 1: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Emerging Issues Task Force (EITF)
-Number 03-1
-Paragraph 21
-Subparagraph a, b
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 2: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name FASB Staff Position (FSP)
-Number FAS115-1/124-1
-Paragraph 17
-Subparagraph a, b
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 3: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 115
-Paragraph 19, 20, 21
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 4: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 320
-SubTopic 10
-Section 50
-Paragraph 7
-URI http://asc.fasb.org/extlink&oid=6872113&loc=d3e27337-111563

Reference 5: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 320
-SubTopic 10
-Section 50
-Paragraph 3
-URI http://asc.fasb.org/extlink&oid=6872113&loc=d3e27198-111563

Reference 6: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 320
-SubTopic 10
-Section 50
-Paragraph 2
-URI http://asc.fasb.org/extlink&oid=6872113&loc=d3e27161-111563

Reference 7: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 942
-SubTopic 320
-Section 50
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-URI http://asc.fasb.org/extlink&oid=6957658&loc=d3e62557-112803

Reference 8: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 320
-SubTopic 10
-Section 50
-Paragraph 9
-URI http://asc.fasb.org/extlink&oid=6872113&loc=d3e27357-111563

Reference 9: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 320
-SubTopic 10
-Section 50
-Paragraph 6
-URI http://asc.fasb.org/extlink&oid=6872113&loc=d3e27290-111563

Reference 10: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 942
-SubTopic 320
-Section 50
-Paragraph 3
-URI http://asc.fasb.org/extlink&oid=6957658&loc=d3e62586-112803

Loans

3 Months Ended

Mar. 31, 2012

Loans [Abstract]

Loans

NOTE 5—LOANS

Loan Portfolio Composition

Our total loan portfolio consists of loans we own and loans underlying our securitization trusts. The table below presents the composition of our held-for investment loan portfolio, including restricted loans for securitization investors, as of March 31, 2012 and December 31, 2011. Our loan portfolio consists of credit card, consumer banking and commercial banking loans. Credit card loans consist of domestic and international credit card loans as well as installment loans. Consumer banking loans consist of auto, home, and retail banking loans. Commercial banking loans consist of commercial and multifamily real estate, commercial and industrial and small-ticket commercial real estate loans.


(Dollars in millions)	March 31, 2012		December 31, 2011
Credit card business:
Domestic credit card loans	$	51,607	$	54,682
International credit card loans		8,303		8,466

Total credit card loans		59,910		63,148

Domestic installment loans		1,566		1,927

Total installment loans		1,566		1,927

Total credit card		61,476		65,075

Consumer Banking business:
Auto		23,568		21,779
Home loan		49,550		10,433
Other retail		4,182		4,103

Total consumer banking		77,300		36,315

Commercial Banking business:⁽¹⁾
Commercial and multifamily real estate		15,702		15,736
Commercial and industrial		17,761		17,088

Total commercial lending		33,463		32,824
Small-ticket commercial real estate		1,443		1,503

Total commercial banking		34,906		34,327
Other:
Other loans		140		175

Total loans	$	173,822	$	135,892

⁽¹⁾	Includes construction loans and land development loans totaling $2.1 billion and $2.2 billion as of March 31, 2012 and December 31, 2011, respectively.

Credit Quality

We closely monitor economic conditions and loan performance trends to manage and evaluate our exposure to credit risk. Trends in delinquency ratios are an indicator, among other considerations, of credit risk within our loan portfolios. The level of nonperforming assets represents another indicator of the potential for future credit losses. Accordingly, key metrics we track and use in evaluating the credit quality of our loan portfolio include delinquency and nonperforming asset rates, as well as charge-off rates and our internal risk ratings of larger balance, commercial loans.

The following table summarizes the payment status of loans in our total loan portfolio, including an aging of delinquent loans, loans 90 days or more past due continuing to accrue interest and loans classified as nonperforming. We present information below on the credit performance of our loan portfolio, by major loan category, including key metrics that we use in tracking changes in the credit quality of each of our loan portfolios. The delinquency aging includes all past due loans, both performing and nonperforming, as of March 31, 2012 and December 31, 2011.

Loans 90 days or more past due totaled approximately $1.8 billion and $2.0 billion as of March 31, 2012 and December 31, 2011, respectively. Loans classified as nonperforming totaled $1.0 billion and $1.1 billion as of March 31, 2012 and December 31, 2011, respectively.

March 31, 2012

(Dollars in millions)

Current

30-59
Days

60-89
Days

³ 90
Days

Total
Delinquent
Loans

Acquired
Loans⁽¹⁾

Total
Loans

³ 90 Days
and
Accruing⁽²⁾

Nonperforming
Loans⁽²⁾

Credit card:

Domestic credit card

51,443

486

366

878

1,730

53,173

878

International credit card

7,876

142

192

427

8,303

192

Total credit card

59,319

628

459

1,070

2,157

61,476

1,070

Consumer Banking:

Auto

22,320

865

284

1,210

23,568

Home loan

6,531

328

436

42,583

49,550

445

Retail banking

4,050

4,182

Total consumer banking

32,901

968

331

439

1,738

42,661

77,300

591

Commercial Banking:

Commercial and multifamily real estate

15,089

228

144

401

212

15,702

228

Commercial and industrial

17,277

158

226

258

17,761

113

Total commercial lending

32,366

386

203

627

470

33,463

341

Small-ticket commercial real estate

1,341

102

1,443

Total commercial banking

33,707

438

245

729

470

34,906

402

Other:

Other loans

140

Total

126,019

2,047

842

1,783

4,672

43,131

173,822

1,080

1,030

% of Total loans

72.5

1.2

0.5

1.0

2.7

24.8

100.00

0.6


	December 31, 2011
(Dollars in millions)	Current			30-59 Days			60-89 Days			³ 90 Days			Total Delinquent Loans			Acquired Loans⁽¹⁾			Total Loans			³ 90 Days and Accruing⁽²⁾			Nonperfoming Loans⁽²⁾
Credit card:
Domestic credit card	$	54,536		$	627		$	445		$	1,001		$	2,073		$	0		$	56,609		$	1,001		$	0
International credit card		8,028			145			98			195			438			0			8,466			195			0

Total credit card		62,564			772			543			1,196			2,511			0			65,075			1,196			0

Consumer Banking:
Auto		20,128			1,075			423			106			1,604			47			21,779			0			106
Home loan		5,843			89			43			346			478			4,112			10,433			1			456
Retail banking		3,964			24			17			53			94			45			4,103			4			90

Total consumer banking		29,935			1,188			483			505			2,176			4,204			36,315			5			652

Commercial Banking:
Commercial and multifamily real estate		15,231			172			23			147			342			163			15,736			34			207
Commercial and industrial		16,618			63			16			73			152			318			17,088			7			125

Total commercial lending		31,849			235			39			220			494			481			32,824			41			332

Small-ticket commercial real estate		1,362			98			19			24			141			0			1,503			0			40

Total commercial banking		33,211			333			58			244			635			481			34,327			41			372

Other:
Other loans		129			13			8			25			46			0			175			0			35

Total	$	125,839		$	2,306		$	1,092		$	1,970		$	5,368		$	4,685		$	135,892		$	1,242		$	1,059

% of Total loans		92.6	%		1.7	%		0.8	%		1.5	%		4.0	%		3.4	%		100.00	%		0.9	%		0.8	%

⁽¹⁾

Acquired loans include loans acquired and accounted for under the accounting guidance for loans acquired in a transfer including business combinations. These loans are subsequently accounted for based on the acquired loan's expected cash flows. Excludes loans subsequently accounted for based on the acquired loan's contractual cash flows.

⁽²⁾	Acquired loans are excluded from loans reported as 90 days and still accruing interest and nonperforming loans

Credit Card

Our credit card loan portfolio is generally highly diversified across millions of accounts and multiple geographies without significant individual exposures. We therefore generally manage credit risk on a portfolio basis. The risk in our credit card portfolio is correlated with broad economic trends, such as unemployment rates, gross domestic product ("GDP") growth, and home values, as well as customer liquidity, which can have a material effect on credit performance. The primary factors we assess in monitoring the credit quality and risk of our credit card portfolio are delinquency and charge-off trends, including an analysis of the migration of loans between delinquency categories over time. The table below displays the geographic profile of our credit card loan portfolio and delinquency statistics as of March 31, 2012 and December 31, 2011. We also present comparative net-charge offs for the first quarter of 2012 and 2011.

Credit Card: Risk Profile by Geographic Region and Delinquency Status


	March 31, 2012					December 31, 2011
(Dollars in millions)	Amount		% of Total⁽¹⁾			Amount		% of Total⁽¹⁾
Domestic credit card and installment loans:
California	$	6,030		9.8	%	$	6,410		9.9	%
New York		3,645		5.9			3,737		5.7
Texas		3,529		5.7			3,862		5.9
Florida		3,219		5.2			3,382		5.2
Illinois		2,490		4.1			2,664		4.1
Pennsylvania		2,404		3.9			2,575		4.0
Ohio		2,115		3.4			2,284		3.5
New Jersey		2,029		3.3			2,162		3.3
Michigan		1,701		2.8			1,834		2.8
Other		26,011		42.3			27,699		42.6

Total domestic credit card and installment loans		53,173		86.5			56,609		87.0

International credit card:
United Kingdom		3,754		6.1			3,828		5.9
Canada		4,549		7.4			4,638		7.1

Total international credit card		8,303		13.5			8,466		13.0

Total Credit Card	$	61,476		100	%	$	65,075		100.0	%

Selected credit metrics:
30+ day delinquencies⁽²⁾	$	2,157		3.51	%	$	2,511		3.86	%
90+ day delinquencies⁽²⁾		1,070		1.74			1,196		1.84


	March 31,
	2012					2011
(Dollars in millions)	Amount		Rate			Amount		Rate
Net charge-offs:
Domestic credit card	$	531		3.92	%	$	804		6.20	%
International credit card		114		5.52			125		5.74

Total⁽³⁾	$	645		4.14	%	$	929		6.13	%

⁽¹⁾	Percentages by geographic region within the domestic and international credit card portfolios are calculated based on the total held-for-investment credit card loans as of the end of the reported period.

⁽²⁾	Delinquency rates calculated by dividing delinquent credit card loans by the total balance of credit card loans held for investment as of the end of the reported period.

⁽³⁾	Calculated by dividing net charge-offs by average credit card loans held for investment during 2012 and 2011.

The 30+ day delinquency rate for our entire credit card loan portfolio, decreased to 3.51% as of March 31, 2012, from 3.86% as of December 31, 2011, reflecting strong underlying credit improvement trends.

Consumer Banking

Our consumer banking loan portfolio consists of auto, home loan and retail banking loans. Similar to our credit card loan portfolio, the risk in our consumer banking loan portfolio is correlated with broad economic trends, such as unemployment rates, gross domestic product ("GDP") growth, and home values, as well as customer liquidity, which can have a material effect on credit performance. Delinquency, nonperforming loans and charge-off trends are key factors we assess in monitoring the credit quality and risk of our consumer banking loan portfolio. The table below displays the geographic profile of our consumer banking loan portfolio, including acquired loans. We also present the delinquency and nonperforming loan rates of our consumer banking loan portfolio, excluding acquired loans, as of March 31, 2012 and December 31, 2011, and net-charge offs for the quarter ended March 31, 2012 and 2011.

Consumer Banking: Risk Profile by Geographic Region, Delinquency Status and Performing Status

March 31, 2012

Loans

Acquired Loans

Total

(Dollars in millions)

Loans

% of
Total⁽¹⁾

Loans

% of
Total⁽¹⁾

Loans

% of
Total⁽¹⁾

Auto:

Texas

4,086

5.3

0.0

4,086

5.3

California

2,129

2.7

0.0

2,129

2.7

Louisiana

1,419

1.8

0.0

1,419

1.8

Florida

1,336

1.7

0.0

1,336

1.7

Georgia

1,220

1.6

0.0

1,220

1.6

Illinois

997

1.3

0.0

997

1.3

New York

967

1.3

0.0

967

1.3

Other

11,376

14.7

0.1

11,414

14.8

Total auto

23,530

30.4

0.1

23,568

30.5

Home loan:

California

945

1.2

10,513

13.6

11,458

14.8

New York

1,771

2.3

1,906

2.4

3,677

4.7

Illinois

0.1

3,511

4.5

3,589

4.6

Maryland

333

0.4

2,137

2.8

2,470

3.2

New Jersey

389

0.5

1,955

2.5

2,344

3.0

Florida

145

0.2

2,134

2.8

2,279

3.0

Virginia

244

0.3

2,024

2.6

2,268

2.9

Other

3,062

4.0

18,403

23.8

21,465

27.8

Total home loan

6,967

9.0

42,583

55.0

49,550

64.0

Retail banking:

Louisiana

1,452

1.9

0.0

1,452

1.9

Texas

897

1.1

0.0

897

1.1

New York

921

1.2

0.0

921

1.2

New Jersey

313

0.4

0.0

313

0.4

District of Columbia

267

0.3

0.0

270

0.3

Maryland

0.1

0.2

Virginia

0.1

0.0

0.1

Other

184

0.2

0.0

186

0.2

Total retail banking

4,142

5.4

0.1

4,182

5.5

Total consumer banking

34,639

44.8

42,661

55.2

77,300

100.0

March 31, 2012

Auto

Home Loan

Retail Banking

Total Consumer
Banking

(Dollars in millions)

Amount

Rate

Amount

Rate

Amount

Rate

Amount

Rate

Credit performance:⁽²⁾

30+ day delinquencies

1,210

5.13

436

0.88

2.20

1,738

2.25

90+ day delinquencies

0.26

328

0.66

1.20

439

0.57

Nonperforming loans

0.26

445

0.90

2.03

591

0.77


	December 31, 2011
	Loans					Acquired Loans					Total
(Dollars in millions)	Loans		% of Total⁽¹⁾			Loans		% of Total⁽¹⁾			Loans		% of Total⁽¹⁾
Auto:
Texas	$	3,901		10.7	%	$	0		0.0	%	$	3,901		10.7	%
California		1,837		5.1			0		0.0			1,837		5.1
Louisiana		1,389		3.8			0		0.0			1,389		3.8
Florida		1,196		3.3			0		0.0			1,196		3.3
Georgia		1,124		3.1			0		0.0			1,124		3.1
Illinois		950		2.6			0		0.0			950		2.6
New York		940		2.6			0		0.0			940		2.6
Other		10,395		28.7			47		0.1			10,442		28.8

Total auto	$	21,732		59.9	%	$	47		0.1	%	$	21,779		60.0	%

Home loan:
New York	$	1,770		4.9	%	$	276		0.8	%	$	2,046		5.7	%
California		768		2.1			1,128		3.1			1,896		5.2
Louisiana		1,528		4.2			2		0.0			1,530		4.2
Maryland		286		0.8			618		1.7			904		2.5
Virginia		206		0.6			588		1.6			794		2.2
New Jersey		344		0.9			235		0.6			579		1.5
Other		1,419		3.9			1,265		3.5			2,684		7.4

Total home loan	$	6,321		17.4	%	$	4,112		11.3	%	$	10,433		28.7	%

Retail banking:
Louisiana	$	1,514		4.2	%	$	0		0.0	%	$	1,514		4.2	%
Texas		930		2.6			0		0.0			930		2.6
New York		896		2.5			0		0.0			896		2.5
New Jersey		295		0.8			0		0.0			295		0.8
District of Columbia		254		0.7			7		0.0			261		0.7
Maryland		49		0.1			23		0.1			72		0.2
Virginia		30		0.1			12		0.0			42		0.1
Other		90		0.2			3		0.0			93		0.2

Total retail banking	$	4,058		11.2	%	$	45		0.1	%	$	4,103		11.3	%

Total consumer banking	$	32,111		88.5	%	$	4,204		11.5	%	$	36,315		100.0	%


	December 31, 2011
	Auto					Home Loan					Retail Banking					Total Consumer Banking
(Dollars in millions)	Amount		Rate			Amount		Rate			Amount		Rate			Amount		Rate
Credit performance:⁽²⁾
30+ day delinquencies	$	1,604		7.36	%	$	478		4.58	%	$	94		2.29	%	$	2,176		5.99	%
90+ day delinquencies		106		0.48			346		3.32			53		1.29			505		1.39
Nonperforming loans		106		0.48			456		4.37			90		2.18			652		1.79

March 31, 2012

Auto

Home Loan

Retail Banking

Total Consumer
Banking

(Dollars in millions)

Amount

Rate

Amount

Rate

Amount

Rate

Amount

Rate

Net charge-offs⁽³⁾

1.41

0.20

1.39

109

0.77


	March 31, 2011
	Auto					Home Loan					Retail Banking					Total Consumer Banking
(Dollars in millions)	Amount		Rate			Amount		Rate			Amount		Rate			Amount		Rate
Net charge-offs⁽³⁾	$	89		1.98	%	$	21		0.71	%	$	24		2.24	%	$	134		1.57	%

⁽¹⁾	Percentages by geographic region are calculated based on the total held-for-investment consumer banking loans as of the end of the reported period.

⁽²⁾

Credit performance statistics exclude acquired loans, which were recorded at fair value at acquisition. Although acquired loans may be contractually delinquent, we separately track these loans and do not include them in our delinquency and nonperforming loan statistics as the fair value recorded at acquisition included an estimate of credit losses expected to be realized over the remaining lives of the loans.

⁽³⁾	Calculated by dividing net charge-offs by average loans held for investment for the first quarter of 2012 and 2011.

Home Loan

Our home loan portfolio consists of both first-lien and second-lien residential mortgage loans. In evaluating the credit quality and risk of our home loan portfolio, we continually monitor a variety of mortgage loan characteristics that may affect the default experience on our overall home loan portfolio, such as vintage, geographic concentrations, lien priority and product type. Certain loan concentrations have experienced higher delinquency rates as a result of the significant decline in home prices since the home price peak in 2006 and rise in unemployment. These loan concentrations include loans originated during 2008, 2007 and 2006 in an environment of decreasing home sales, broadly declining home prices and more relaxed underwriting standards and loans on properties in Arizona, California, Florida and Nevada, which have experienced the most severe decline in home prices. The following table presents the distribution of our home loan portfolio as of March 31, 2012 and December 31, 2011, based on selected key risk characteristics.

Home Loan: Risk Profile by Vintage, Geography, Lien Priority and Interest Rate Type

March 31, 2012

Loans

Acquired Loans

Total Home Loans

(Dollars in millions)

Amount

% of
Total⁽¹⁾

Amount

% of
Total⁽¹⁾

Amount

% of
Total⁽¹⁾

Origination year:

< = 2005

4,021

8.1

5,484

11.1

9,505

19.2

2006

711

1.4

3,186

6.4

3,897

7.8

2007

531

1.1

6,891

13.9

7,422

15.0

2008

305

0.6

6,062

12.2

6,367

12.8

2009

208

0.4

4,262

8.6

4,470

9.0

2010

235

0.5

7,585

15.3

7,820

15.8

2011

368

0.8

8,280

16.7

8,648

17.5

2012

588

1.2

833

1.7

1,421

2.9

Total

6,967

14.1

42,583

85.9

49,550

100.0

Geographic concentration:⁽²⁾

California

945

1.9

10,513

21.2

11,458

23.1

New York

1,771

3.6

1,906

3.9

3,677

7.5

Illinois

0.1

3,511

7.1

3,589

7.2

Maryland

333

0.7

2,137

4.3

2,470

5.0

New Jersey

389

0.8

1,955

3.9

2,344

4.7

Florida

145

0.3

2,134

4.3

2,279

4.6

Virginia

244

0.5

2,024

4.1

2,268

4.6

Arizona

0.1

2,135

4.3

2,209

4.4

Washington

0.2

2,079

4.2

2,159

4.4

Colorado

0.2

1,879

3.8

1,963

4.0

Other

2,824

5.7

12,310

24.8

15,134

30.5

Total

6,967

14.1

42,583

85.9

49,550

100.0

Lien type:

1^st lien

5,670

11.4

42,009

84.8

47,679

96.2

2^nd lien

1,297

2.7

574

1.1

1,871

3.8

Total

6,967

14.1

42,583

85.9

49,550

100.0

Interest rate type:

Fixed rate

2,588

5.2

4,720

9.5

7,308

14.7

Adjustable rate

4,379

8.9

37,863

76.4

42,242

85.3

Total

6,967

14.1

42,583

85.9

49,550

100.0


	December 31, 2011
	Loans					Acquired Loans					Total Home Loans
(Dollars in millions)	Amount		% of Total⁽¹⁾			Amount		% of Total⁽¹⁾			Amount		% of Total⁽¹⁾
Origination year:
< = 2005	$	4,113		39.4	%	$	1,675		16.1	%	$	5,788		55.5	%
2006		699		6.7			908		8.7			1,607		15.4
2007		508		4.9			1,114		10.7			1,622		15.6
2008		243		2.3			325		3.1			568		5.4
2009		178		1.7			27		0.3			205		2.0
2010		237		2.3			49		0.4			286		2.7
2011		343		3.3			14		0.1			357		3.4

Total	$	6,321		60.6	%	$	4,112		39.4	%	$	10,433		100.0	%

Geographic concentration:⁽²⁾
New York	$	1,770		17.0	%	$	276		2.6	%	$	2,046		19.6	%
California		768		7.4			1,128		10.8			1,896		18.2
Louisiana		1,528		14.6			2		0.1			1,530		14.7
Maryland		286		2.7			618		5.9			904		8.6
Virginia		206		2.0			588		5.6			794		7.6
New Jersey		344		3.3			235		2.3			579		5.6
Texas		460		4.4			32		0.3			492		4.7
Florida		107		1.0			212		2.0			319		3.0
District of Columbia		69		0.7			158		1.5			227		2.2
Connecticut		87		0.8			76		0.7			163		1.5
Other		696		6.7			787		7.6			1,483		14.3

Total	$	6,321		60.6	%	$	4,112		39.4	%	$	10,433		100.0	%

Lien type:
1^st lien	$	5,194		49.8	%	$	3,547		34.0	%	$	8,741		83.8	%
2^nd lien		1,127		10.8			565		5.4			1,692		16.2

Total	$	6,321		60.6	%	$	4,112		39.4	%	$	10,433		100.0	%

Interest rate type:
Fixed rate	$	2,627		25.2	%	$	119		1.1	%	$	2,746		26.3	%
Adjustable rate		3,694		35.4			3,993		38.3			7,687		73.7

Total	$	6,321		60.6	%	$	4,112		39.4	%	$	10,433		100.0	%

⁽¹⁾	Percentages within each risk category calculated based on total held-for-investment home loans.

⁽²⁾	Represents the top ten states in which we have the highest concentration of home loans.

Commercial Banking

We evaluate the credit risk of commercial loans individually and use a risk-rating system to determine the credit quality of our commercial loans. We assign internal risk grades to loans based on relevant information about the ability of borrowers to service their debt. In determining the risk rating of a particular loan, among the factors considered are the borrower's current financial condition, historical credit performance, projected future credit performance, prospects for support from financially responsible guarantors, the estimated realizable value of any collateral and current economic trends. The ratings scale based on our internal risk-rating system is as follows:

•

Noncriticized: Loans that have not been designated as criticized, frequently referred to as "pass" loans.

•

Criticized performing: Loans in which the financial condition of the obligor is stressed, affecting earnings, cash flows or collateral values. The borrower currently has adequate capacity to meet near-term obligations; however, the stress, left unabated, my result in deterioration of the repayment prospects at some future date.

•

Criticized nonperforming: Loans that are not adequately protected by the current sound worth and paying capacity of the obligor or the collateral pledged, if any. Loans classified as criticized nonperforming have a well-defined weakness, or weaknesses, which jeopardize the repayment of the debt. These loans are characterized by the distinct possibility that we will sustain a credit loss if the deficiencies are not corrected.

We use our internal risk-rating system for regulatory reporting, determining the frequency of review of the credit exposures and evaluation and determination of the allowance for commercial loans. Loans of $1 million or more designated as criticized performing and criticized nonperforming are reviewed quarterly by management for further deterioration or improvement to determine if they are appropriately classified/graded and whether impairment exists. All other loans greater than $1 million are specifically reviewed at least annually to determine the appropriate loan grading. In addition, during the renewal process of any loan, as well if a loan becomes past due, we evaluate the risk rating.

The following table presents the geographic distribution and internal risk ratings of our commercial loan portfolio as of March 31, 2012 and December 31, 2011.

Commercial Banking: Risk Profile by Geographic Region and Internal Risk Rating⁽ ¹⁾

March 31, 2012

(Dollars in millions)

Commercial
&
Multifamily
Real Estate

% of
Total⁽²⁾

Commercial
and
Industrial

% of
Total⁽²⁾

Small-ticket
Commercial
Real Estate

% of
Total⁽²⁾

Total
Commercial

% of
Total⁽²⁾

Geographic concentration:⁽³⁾

Loans:

Northeast

11,577

73.7

4,973

28.0

757

52.5

17,307

49.6

Mid-Atlantic

1,038

6.6

1,111

6.2

3.8

2,204

6.3

South

1,838

11.7

7,670

43.2

6.3

9,599

27.5

Other

1,037

6.6

3,749

21.1

540

37.4

5,326

15.3

Loans

15,490

98.6

17,503

98.5

1,443

100.0

34,436

98.7

Acquired loans

212

1.4

258

1.5

470

1.3

Total

15,702

100.0

17,761

100.0

1,443

100.0

34,906

100.0

Internal risk rating:⁽⁴⁾

Loans:

Noncriticized

14,234

90.6

16,771

94.4

1,334

92.5

32,339

92.6

Criticized performing

1,028

6.5

619

3.5

3.3

1,695

4.9

Criticized nonperforming

228

1.5

113

0.6

4.2

402

1.2

Loans

15,490

98.6

17,503

98.5

1,443

100.0

34,436

98.7

Acquired loans:

Noncriticized

148

1.0

241

1.4

0.0

389

1.1

Criticized performing

0.4

0.1

0.0

0.2

Total acquired loans

212

1.4

258

1.5

0.0

470

1.3

Total

15,702

100.0

17,761

100.0

1,443

100.0

34,906

100.0


	December 31, 2011
(Dollars in millions)	Commercial & Multifamily Real Estate		% of Total⁽²⁾			Commercial and Industrial		% of Total⁽²⁾			Small-ticket Commercial Real Estate		% of Total⁽²⁾			Total Commercial		% of Total⁽²⁾
Geographic concentration:⁽³⁾
Loans:
Northeast	$	11,470		72.9	%	$	4,987		29.1	%	$	790		52.6	%	$	17,247		50.2	%
Mid-Atlantic		1,305		8.3			763		4.5			56		3.7			2,124		6.2
South		1,743		11.1			8,324		48.7			93		6.2			10,160		29.6
Other		1,055		6.7			2,696		15.8			564		37.5			4,315		12.6

Loans		15,573		99.0			16,770		98.1			1,503		100.0			33,846		98.6
Acquired loans		163		1.0			318		1.9			0		0.0			481		1.4

Total	$	15,736		100.0	%	$	17,088		100.0	%	$	1,503		100.0	%	$	34,327		100.0	%

Internal risk rating:⁽⁴⁾
Loans:
Noncriticized	$	14,256		90.6	%	$	16,002		93.6	%	$	1,359		90.4	%	$	31,617		92.1	%
Criticized performing		1,110		7.1			642		3.8			105		7.0			1,857		5.4
Criticized nonperforming		207		1.3			126		0.7			39		2.6			372		1.1

Loans		15,573		99.0			16,770		98.1			1,503		100.0			33,846		98.6

Acquired loans:
Noncriticized	$	127		0.8	%	$	303		1.8	%	$	0		0.0	%	$	430		1.3	%
Criticized performing		36		0.2			15		0.1			0		0.0			51		0.1

Total acquired loans		163		1.0			318		1.9			0		0.0			481		1.4

Total	$	15,736		100.0	%	$	17,088		100.0	%	$	1,503		100.0	%	$	34,327		100.0	%

⁽¹⁾	Amounts based on total loans as of March 31, 2012 and December 31, 2011.

⁽²⁾	Percentages calculated based on total held-for-investment commercial loans in each respective loan category as of the end of the reported period.

⁽³⁾	Northeast consists of CT, ME, MA, NH, NJ, NY, PA and VT. Mid-Atlantic consists of DE, DC, MD, VA and WV. South consists of AL, AR, FL, GA, KY, LA, MS, MO, NC, SC, TN and TX.

⁽⁴⁾	Criticized exposures correspond to the "Special Mention," "Substandard" and "Doubtful" asset categories defined by banking regulatory authorities.

The following table presents information about our individually impaired loans, excluding acquired loans, which are reported separately and discussed below:


	March 31, 2012
(Dollars in millions)	With an Allowance		Without an Allowance		Total Recorded Investment		Related Allowance		Net Recorded Investment		Unpaid Principal Balance		Average Recorded Investment		Interest Income Recognized
Credit card and Installment loans:
Domestic credit card and installment loan	$	668	$	0	$	668	$	224	$	444	$	652	$	688	$	17
International credit card and installment loans		199		0		199		110		89		189		197		3

Total credit card and installment loans⁽¹⁾		867		0		867		334		533		841		885		20

Consumer banking:
Auto		70		0		70		10		60		70		64		2
Home loan		102		0		102		9		93		109		103		1
Retail banking		65		23		88		10		78		90		88		1

Total consumer banking		237		23		260		29		231		269		255		4

Commercial banking:
Commercial and multifamily real estate		193		271		464		42		422		519		464		3
Commercial and industrial		178		21		199		30		169		231		199		1

Total commercial lending		371		292		663		72		591		750		663		4

Small-ticket commercial real estate		6		29		35		1		34		53		34		0

Total commercial banking		377		321		698		73		625		803		697		4

Total	$	1,481	$	344	$	1,825	$	436	$	1,389	$	1,913	$	1,837	$	28


	December 31, 2011
(Dollars in millions)	With an Allowance		Without an Allowance		Total Recorded Investment		Related Allowance		Net Recorded Investment		Unpaid Principal Balance		Average Recorded Investment		Interest Income Recognized
Credit card and Installment loans:
Domestic credit card and installment loan	$	708	$	0	$	708	$	244	$	464	$	691	$	736	$	73
International credit card and installment loans		190		0		190		109		81		179		181		7

Total credit card and installment loans⁽¹⁾		898		0		898		353		545		870		917		80

Consumer banking:
Auto		58		0		58		8		50		58		25		5
Home loan		104		0		104		10		94		110		79		5
Retail banking		65		26		91		12		79		97		55		1

Total consumer banking		227		26		253		30		223		265		159		11

Commercial banking:
Commercial and multifamily real estate		232		157		389		54		335		459		401		8
Commercial and industrial		123		96		219		19		200		258		166		2

Total commercial lending		355		253		608		73		535		717		567		10

Small-ticket commercial real estate		10		30		40		2		38		62		35		1

Total commercial banking		365		283		648		75		573		779		602		11

Total	$	1,490	$	309	$	1,799	$	458	$	1,341	$	1,914	$	1,678	$	102

⁽¹⁾	Credit card and Installment loans include finance charges and fees.

TDR loans accounted for $1.6 billion of impaired loans as of March 31, 2012 and December 31, 2011, respectively. Consumer TDR loans classified as performing totaled $1.1 billion, respectively, as of March 31, 2012, and December 31, 2011. Commercial TDR loans classified as performing totaled $310 million, and $305 million, respectively, as of March 31, 2012 and December 31, 2011.

As part of our loan modifications to borrowers experiencing financial difficulty, we may provide multiple concessions to minimize our economic loss and improve long-term loan performance and collectability. The following tables present the types, amounts and financial effects of loans modified and accounted for as troubled debt restructurings during the period:


(Dollars in millions)	Total Loans Modified⁽¹⁾		March 31, 2012
			Reduced Interest Rate						Term Extension					Balance Reduction
			% of TDR Activity⁽²⁾⁽⁸⁾			Average Rate Reduction⁽³⁾			% of TDR Activity⁽⁴⁾⁽⁸⁾			Average Term Extension (Months)⁽⁵⁾		% of TDR Activity⁽⁶⁾⁽⁸⁾			Gross Balance Reduction⁽⁷⁾
Credit card:
Domestic credit card	$	57		100	%		10.45	%		0	%		0		0	%	$	0
International credit card		64		99			24.05			0			0		0			0

Total credit card		121		100			17.58			0			0		0			0

Consumer banking:
Auto		25		71			1.41			100			10		0			0
Home loan		5		29			0.91			50			139		4			0
Retail banking		7		1			3.00			99			11		0			0

Total consumer banking		37		51			1.37			93			20		1			0

Commercial banking:
Commercial and multifamily real estate		21		2			1.38			100			7		0			0
Commercial and industrial		34		11			7.25			97			14		0			0

Total commercial lending		55		7			6.63			98			11		0			0
Small-ticket commercial real estate		0		0			0.00			0			0		0			0

Total commercial banking		55		7			6.63			98			11		0			0
Other:
Other loans		0		0			0.00			0			0		0			0

Total	$	213		67	%		15.15	%		42	%		15		0	%	$	0

⁽¹⁾	Represents total loans modified and accounted for as a TDR during the period. Paydowns, charge-offs and any other changes in the loan carrying value subsequent to the loan entering TDR status are not reflected.

⁽²⁾	Percentage of loans modified and accounted for as a TDR during the period that were granted a reduced interest rate.

⁽³⁾	Weighted average interest rate reduction for those loans that received an interest rate concession.

⁽⁴⁾	Percentage of loans modified and accounted for as a TDR during the period that were granted a maturity date extension.

⁽⁵⁾	Weighted average change in maturity date for those loans that received a maturity date extension.

⁽⁶⁾	Percentage of loans modified and accounted for as a TDR during the period that were granted forgiveness or forbearance of a portion of their balance.

⁽⁷⁾	Total amount of forgiven or forborne balances.

⁽⁸⁾	Due to multiple concessions granted to some troubled borrowers, percentages may total more than 100% for certain loan types.

TDR—Subsequent Payment Defaults of Completed TDR Modifications

The following table presents the type, number and amount of loans accounted for as TDRs that experienced a payment default during the period and had completed a modification event in the twelve months prior to the payment default. A payment default occurs if the loan is either 90 days or more delinquent or the loan has been charged-off as of the end of the period presented.


	March 31, 2012
(Dollars in millions)	Number of contracts		Total Loans
Credit card:
Domestic credit card		8,629	$	20
International credit card⁽¹⁾		12,108		43

Total credit card		20,737		63

Consumer banking:
Auto		832		8
Home loan		36		3
Retail banking		43		6

Total consumer banking		911		17

Commercial banking:
Commercial and multifamily real estate		3		2
Commercial and industrial		5		13

Total commercial lending		8		15
Small-ticket commercial real estate		3		2

Total commercial banking		11		17

Total		21,659	$	97

⁽¹⁾

The regulatory regime in the United Kingdom ("U.K.") requires U.K. credit card businesses to accept payment plan proposals even when the proposed payments are less than the contractual minimum amount. As a result, loans entering long-term TDR payment programs in the U.K. typically continue to age and ultimately charge-off even when fully in compliance with the TDR program terms.

Acquired Loans

Acquired loans consist of the substantial majority of loans acquired in the Chevy Chase Bank and ING Direct business combinations, which we recorded at fair value at acquisition and accounted for under applicable accounting guidance. This accounting methodology takes into consideration estimated credit losses expected to be realized over the remaining lives of the loans. This accounting methodology is applicable to purchase credit-impaired loans which are not otherwise scoped out of the guidance, however, we also made a policy election to account for certain non-credit impaired loans under the same guidance.

Initial Fair Value and Accretable Yield of Acquired Loans

At acquisition of ING Direct, we estimated the cash flows we expected to collect on these loans. Under the accounting guidance for loans acquired in a transfer, including a business combination, the difference between the contractually required payments and the cash flows expected to be collected at acquisition is referred to as the nonaccretable difference. This difference is neither accreted into income nor recorded on our consolidated balance sheet. We apply judgmental prepayment assumptions to both contractually required payments and cash flows expected to be collected at acquisition. The excess of cash flows expected to be collected over the estimated fair value is referred to as the accretable yield and is recognized in interest income over the remaining life of the loan, or pool of loans, using the effective yield method. The table below displays the contractually required principal and interest, cash flows expected to be collected and fair value at acquisition related to the ING Direct loans we acquired that are accounted for based on expected cash flows. The table also displays the nonaccretable difference and the accretable yield at acquisition.


	At Acquisition on February 17, 2012
(Dollars in millions)	Total			Impaired Loans			Non- Impaired Loans
Contractually required principal and interest at acquisition	$	50,649		$	3,605		$	47,044
Less: Nonaccretable difference		(4,443	)		(2,343	)		(2,100	)

Cash flows expected to be collected at acquisition⁽ ¹ ⁾		46,206			1,262			44,944
Less: Accretable yield		(6,644	)		(94	)		(6,550	)

Fair value of loans acquired⁽ ² ⁾⁽ ³ ⁾	$	39,562		$	1,168		$	38,394

⁽¹⁾	Represents undiscounted expected principal and interest cash flows at acquisition.

⁽²⁾

A portion of the loans acquired in connection with the ING Direct acquisition is accounted for based on the loan's contractual cash flows rather than the expected cash flows. These loans, which had an estimated fair value at acquisition of $559 million, are not included in the above tables. The contractual cash flows for these loans at acquisition was $858 million of which we do not expect to collect $15 million.

⁽³⁾

A portion of the loans acquired in connection with the ING Direct acquisition was classified as held for sale. These loans, which had an estimated fair value at acquisition of $367 million, are not included in the above tables. The contractual cash flows for these loans at acquisition was $384 million, of which we do not expect to collect $16 million.

Outstanding Balance and Carrying Value of Acquired Loans

The table below presents the outstanding contractual balance and the carrying value of the ING Direct and Chevy Chase Bank acquired loans as of March 31, 2012 and December 31, 2011:


	March 31, 2012						December 31, 2011
(Dollars in millions)	Total		Impaired Loans		Non- Impaired Loans		Total		Impaired Loans		Non- Impaired Loans
Contractual balance	$	45,434	$	6,866	$	38,568	$	5,751	$	4,565	$	1,186

Carrying value⁽¹⁾	$	43,176	$	4,537	$	38,639	$	4,658	$	3,576	$	1,082

⁽¹⁾	Includes $40 million and $27 million of cumulative impairment recognized as of March 31, 2012 and December 31, 2011, respectively.

Changes in Accretable Yield of Acquired Loans

Subsequent to acquisition, we are required to periodically evaluate our estimate of cash flows expected to be collected. These evaluations, performed quarterly, require the continued use of key assumptions and estimates, similar to the initial estimate of fair value. Subsequent changes in the estimated cash flows expected to be collected may result in changes in the accretable yield and nonaccretable difference or reclassifications from nonaccretable yield to accretable. Increases in the cash flows expected to be collected will generally result in an increase in interest income over the remaining life of the loan or pool of loans. Decreases in expected cash flows due to further credit deterioration will generally result in an impairment charge recognized in our provision for loan and lease losses, resulting in an increase to the allowance for loan losses. We increased the allowance related to these pools of loans by $13 million for the three months ended March 31, 2012. We recorded impairment through our provision for credit losses of $13 million and $8 million for the first three months of 2012 and 2011, respectively, related to acquired loans. The cumulative impairment recognized on acquired loans totaled $40 million as of March 31, 2012 and $27 million as of December 31, 2011.

The following table presents changes in the accretable yield related to the acquired ING Direct and Chevy Chase Bank loans:


(Dollars in millions)	Total			Impaired Loans			Non- Impaired Loans
Accretable yield as of December 31, 2010	$	2,012		$	1,754		$	258
Accretion recognized in earnings		(431	)		(365	)		(66	)
Reclassifications from nonaccretable difference for loans with improvement in expected cash flows⁽¹⁾		237			232			5
Reductions in accretable yield for non-credit related changes in expected cash flows⁽²⁾		(66	)		(55	)		(11	)

Accretable yield as of December 31, 2011		1,752			1,566			186

Acquired Loans Accretable Yield		6,644			94			6,550
Accretion recognized in earnings		(297	)		(80	)		(217	)
Reclassifications from nonaccretable difference for loans with improvement in expected cash flows⁽¹⁾		4			4			(0	)
Reductions in accretable yield for non-credit related changes in expected cash flows⁽²⁾		2			(3	)		5

Accretable yield as of March 31, 2012	$	8,105		$	1,581		$	6,524

⁽¹⁾	Represents increases in accretable yields for those pools with increases primarily the result of improved credit performance.

⁽²⁾	Represents changes in accretable yields for those pools with reductions driven primarily by changes in prepayment levels.

Unfunded Lending Commitments

We manage the potential risk in credit commitments by limiting the total amount of arrangements, both by individual customer and in total, by monitoring the size and maturity structure of these portfolios and by applying the same credit standards for all of our credit activities. Unused credit card lines available to our customers totaled $200.3 billion and $206.0 billion as of March 31, 2012 and December 31, 2011, respectively. While these amounts represented the total available unused credit card lines, we have not experienced, and do not anticipate, that all of our customers will access their entire available line at any given point in time.

In addition to available unused credit card lines, we enter into commitments to extend credit that are legally binding conditional agreements having fixed expirations or termination dates and specified interest rates and purposes. These commitments generally require customers to maintain certain credit standards. Collateral requirements and loan-to-value ratios are the same as those for funded transactions and are established based on management's credit assessment of the customer. These commitments may expire without being drawn upon. Therefore, the total commitment amount does not necessarily represent future funding requirements. The outstanding unfunded commitments to extend credit other than credit card lines were approximately $17.9 billion and $14.8 billion as of March 31, 2012 and December 31, 2011, respectively.

We maintain a reserve for unfunded loan commitments and letters of credit to absorb estimated probable losses related to these unfunded credit facilities in other liabilities, on our consolidated balance sheets. Our reserve for unfunded loan commitments and letters of credit was $60 million and $66 million as of March 31, 2012 and December 31, 2011, respectively. See "Note 6—Allowance for Loan and Lease Losses" below for additional information.

The entire disclosure for claims held for amounts due a company. Examples include trade accounts receivables, notes receivables, loans receivables.

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Allowance For Loan And Lease Losses [Abstract]

Allowance For Loan And Lease Losses

3 Months Ended

Mar. 31, 2012

Allowance For Loan And Lease Losses

NOTE 6—ALLOWANCE FOR LOAN AND LEASE LOSSES

We maintain an allowance for loan and lease losses ("the allowance") that represents management's best estimate of incurred loan and lease credit losses inherent in our held-for-investment portfolio as of each balance sheet date. We do not maintain an allowance for held for sale loans or acquired loans that are performing in accordance with or better than our expectations as of the date of acquisition, as the fair values of these loans already reflect a credit component.

In addition to the allowance for loan and lease losses, we also estimate probable losses related to unfunded lending commitments, such as letters of credit and financial guarantees, and binding unfunded loan commitments. The provision for unfunded lending commitments is included in the provision for credit losses on our consolidated statements of income and the related reserve for unfunded lending commitments is included in other liabilities on our consolidated balance sheets. See "Note 1—Summary of Significant Accounting Policies" in our 2011 Form 10-K for a description of the methodologies and policies for determining our allowance for loan and lease losses for each of our loan portfolio segments.

Allowance for Loan and Lease Losses Activity

The allowance for loan and lease losses is increased through the provision for credit losses and reduced by net charge-offs. The provision for credit losses, which is charged to earnings, reflects credit losses we believe have been incurred and will eventually be reflected over time in our charge-offs. Charge-offs of uncollectible amounts are deducted from the allowance and subsequent recoveries are included. The table below summarizes changes in the allowance for loan and lease losses, by portfolio segment, for the three months ended March 31, 2012 and 2011:


	Three Months Ended March 31, 2012
				Consumer																		Allowance for Loan and Lease Losses			Unfunded Lending Commitments Reserve			Allowance for Credit Losses
(Dollars in millions)	Credit Card			Auto			Home Loan			Retail Banking			Total Consumer			Commercial			Other⁽¹⁾			Allowance for Loan and Lease Losses			Unfunded Lending Commitments Reserve			Allowance for Credit Losses
Balance as of December 31, 2011	$	2,847		$	391		$	98		$	163		$	652		$	715		$	36		$	4,250		$	66		$	4,316
Provision for credit losses⁽²⁾		459			147			19			8			174			(63	)		9			579			(6	)		573
Charge-offs		(955	)		(140	)		(24	)		(20	)		(184	)		(36	)		(11	)		(1,186	)		0			(1,186	)
Recoveries		309			61			9			6			76			20			1			406			0			406

Net charge-offs		(646	)		(79	)		(15	)		(14	)		(108	)		(16	)		(10	)		(780	)		0			(780	)
Other changes		11			0			0			0			0			0			0			11			0			11

Balance as of March 31, 2012	$	2,671		$	459		$	102		$	157		$	718		$	636		$	35		$	4,060		$	60		$	4,120


	Three Months Ended March 31, 2011
				Consumer																		Allowance for Loan and Lease Losses			Unfunded Lending Commitments Reserve			Allowance For Credit Loans
(Dollars in millions)	Credit Card			Auto			Home Loans			Retail Banking			Total Consumer						Other
(Dollars in millions)	Credit Card			Auto			Home Loans			Retail Banking			Total Consumer			Commercial			Other
Balance as of December 31, 2010	$	4,041		$	353		$	112		$	210		$	675		$	830		$	82		$	5,628		$	107		$	5,735
Provision for credit losses		450			54			28			18			100			15			5			570			(36	)		534
Charge-offs⁽³⁾		(1,285	)		(141	)		(32	)		(31	)		(204	)		(69	)		(22	)		(1,580	)		0			(1,580	)
Recoveries		356			52			10			7			69			9			1			435			0			435

Net charge-offs		(929	)		(89	)		(22	)		(24	)		(135	)		(60	)		(21	)		(1,145	)		0			(1,145	)
Other changes		14			0			0			0			0			0			0			14			0			14

Balance as of March 31, 2011	$	3,576		$	318		$	118		$	204		$	640		$	785		$	66		$	5,067		$	71		$	5,138

⁽¹⁾	Other consists of our discontinued GreenPoint mortgage operations loan portfolio and our community redevelopment loan portfolio.

⁽²⁾

The reduction in the provision for credit losses attributable to Kohl's was $193 million for the first three months of 2012. Loss sharing amounts attributable to Kohl's reduced charge-offs by $40 million for the first three months of 2012. The expected reimbursement from Kohl's netted in our allowance for loan and lease losses was approximately $153 million as of March 31, 2012.

Components of Allowance for Loan and Lease Losses by Impairment Methodology

The table below presents the components of our allowance for loan and lease losses, by loan category and impairment methodology, and the recorded investment of the related loans as of March 31, 2012 and December 31, 2011:


	March 31, 2012
				Consumer
(Dollars in millions)	Credit Card			Auto			Home Loan			Retail Banking			Total Consumer			Commercial			Other			Total
Allowance for loan and lease losses by impairment methodology:
Formula-based⁽¹⁾	$	2,337		$	449		$	57		$	146		$	652		$	562		$	35		$	3,586
Asset-specific⁽²⁾		334			10			9			10			29			72			0			435
Acquired loans		0			0			36			1			37			2			0			39

Total allowance for loan and lease losses	$	2,671		$	459		$	102		$	157		$	718		$	636		$	35		$	4,060

Held-for-investment loans by impairment methodology:
Formula-based⁽¹⁾	$	60,609		$	23,460		$	6,865		$	4,054		$	34,379		$	33,738		$	140		$	128,866
Asset-specific⁽²⁾		867			70			102			88			260			698			0			1,825
Acquired loans		0			38			42,583			40			42,661			470			0			43,131

Total held-for-investment loans	$	61,476		$	23,568		$	49,550		$	4,182		$	77,300		$	34,906		$	140		$	173,822

Allowance as a percentage of period-end held-for-investment loans		4.34	%		1.95	%		0.21	%		3.75	%		0.93	%		1.82	%		25.00	%		2.34	%


	December 31, 2011
				Consumer
(Dollars in millions)	Credit Card			Auto			Home Loan			Retail Banking			Total Consumer			Commercial			Other			Total
Allowance for loan and lease losses by impairment methodology:
Formula-based⁽¹⁾	$	2,494		$	383		$	65		$	150		$	598		$	638		$	36		$	3,766
Asset-specific⁽²⁾		353			8			10			12			30			75			0			458
Acquired loans		0			0			23			1			24			2			0			26

Total allowance for loan and lease losses	$	2,847		$	391		$	98		$	163		$	652		$	715		$	36		$	4,250

Held-for-investment loans by impairment methodology:
Formula-based⁽¹⁾	$	64,177		$	21,674		$	6,217		$	3,968		$	31,859		$	33,198		$	175		$	129,409
Asset-specific⁽²⁾		898			58			104			90			252			648			0			1,798
Acquired loans		0			47			4,112			45			4,204			481			0			4,685

Total held-for-investment loans	$	65,075		$	21,779		$	10,433		$	4,103		$	36,315		$	34,327		$	175		$	135,892

Allowance as a percentage of period-end held-for-investment loans		4.37	%		1.80	%		0.94	%		3.97	%		1.80	%		2.08	%		20.57	%		3.13	%

⁽¹⁾

The formula-based component of the allowance for credit card and other consumer loans that we collectively evaluate for impairment is based on a statistical calculation supplemented by judgment and interpretation. The formula-based component of the allowance for commercial loans that we collectively evaluate for impairment is based on our historical loss experience for loans with similar characteristics and consideration of credit quality supplemented by management judgment and interpretation.

⁽²⁾

The asset specific component of the allowance for smaller-balance impaired loans is calculated on a pool basis using historical loss experience for the respective class of assets. The asset-specific component of the allowance for larger-balance, commercial loans is individually calculated for each loan.

Variable Interest Entities And Securitizations

3 Months Ended

Mar. 31, 2012

Variable Interest Entities And Securitizations [Abstract]

Variable Interest Entities And Securitizations

NOTE 7—VARIABLE INTEREST ENTITIES AND SECURITIZATIONS

In the normal course of business, we enter into various types of transactions with entities that are considered to be variable interest entities ("VIEs"). Historically, our primary involvement with VIEs related to our securitization transactions in which we transferred assets from our balance sheet to securitization trusts. These securitization trusts typically meet the definition of a VIE. We generally securitized credit card loans, auto loans, home loans and installment loans, which provided a source of funding for us and as a means of transferring a certain portion of the economic risk of the loans or debt securities to third parties.

Under revised consolidation accounting guidance that became effective on January 1, 2010, the entity that has a controlling financial interest in a VIE is referred to as the primary beneficiary and is required to consolidate the VIE. As a result of this guidance, the vast majority of the VIEs in which we are involved have been consolidated in our financial statements.

Summary of Consolidated and Unconsolidated VIEs

The table below presents a summary of VIEs, aggregated based on VIEs with similar characteristics, in which we had continuing involvement or held a variable interest as of March 31, 2012 and December 31, 2011. We separately present information for consolidated and unconsolidated VIEs.

For consolidated VIEs, we present the carrying amount of assets and liabilities reflected on our consolidated balance sheets. The assets of consolidated VIEs primarily consist of cash and loans, which we report on our consolidated balance sheets under restricted cash for securitization investors and restricted loans for securitization investors, respectively. The assets of a particular VIE are the primary source of funds to settle its obligations. The creditors of the VIEs typically do not have recourse to the general credit of our company. The liabilities primarily consist of debt securities issued by the VIEs, which we report under securitized debt obligations. For unconsolidated VIEs, we present the carrying amount of assets and liabilities reflected on our consolidated balance sheets and our maximum exposure to loss. Our maximum exposure to loss is estimated based on the unlikely event that all of the assets in the VIEs became worthless and we were required to meet our maximum remaining funding obligations.


	March 31, 2012
	Consolidated				Non-Consolidated
(Dollars in millions)	Carrying Amount of Assets		Carrying Amount of Liabilities		Carrying Amount of Assets			Carrying Amount of Liabilities			Maximum Exposure to Loss⁽³⁾
Securitization-related VIEs:
Credit card loan securitizations⁽⁴⁾	$	45,964	$	16,545	$	0		$	0		$	0
Auto loan securitizations⁽⁴⁾		0		0		0			0			0
Home loan securitizations		0		0		162	⁽¹⁾		29	⁽²⁾		265
Other asset securitizations⁽⁴⁾		21		21		0			0			0

Total securitization related VIEs		45,985		16,566		162			29			265

Other VIEs:
Affordable housing entities		0		0		2,104			307			2,104
Entities that provide capital to low-income and rural communities		258		0		6			4			6
Other		1		0		132			0			132

Total Other VIEs		259		0		2,242			311			2,242

Total VIEs	$	46,244	$	16,566	$	2,404		$	340		$	2,507


	December 31, 2011
	Consolidated				Non-Consolidated
(Dollars in millions)	Carrying Amount of Assets		Carrying Amount of Liabilities		Carrying Amount of Assets			Carrying Amount of Liabilities			Maximum Exposure to Loss⁽³⁾
Securitization-related VIEs:
Credit card loan securitizations⁽⁴⁾	$	48,309	$	17,443	$	0		$	0		$	0
Auto loan securitizations⁽⁴⁾		95		78		0			0			0
Home loan securitizations		0		0		161	⁽¹⁾		27	⁽²⁾		269
Other asset securitizations⁽⁴⁾		36		36		0			0			0

Total securitization related VIEs		48,440		17,557		161			27			269

Other VIEs:
Affordable housing entities		0		0		2,044			289			2,044
Entities that provide capital to low-income and rural communities		258		0		6			3			6
Other		1		0		139			0			139

Total Other VIEs		259		0		2,189			292			2,189

Total VIEs	$	48,699	$	17,557	$	2,305		$	319		$	2,458

⁽¹⁾

The carrying amount of assets of unconsolidated securitization-related VIEs consists of retained interests and letters of credit related to manufactured housing securitizations and are reported on our consolidated balance sheets under accounts receivable from securitizations. Mortgage servicing rights related to unconsolidated VIEs are reported on our consolidated balance sheets under other assets. See "Note 8—Goodwill and Other Intangible Assets" for additional information on our mortgage servicing rights.

⁽²⁾

The carrying amount of liabilities of securitization related VIEs is comprised of obligations to fund negative amortization bonds associated with the securitization of option arm mortgage loans ("option-ARMs") and obligations on certain swap agreements associated with the securitization of manufactured housing loans.

⁽³⁾	The maximum exposure to loss represents the amount of loss we would incur in the unlikely event that all of our assets in the VIE become worthless and we were required to meet our maximum remaining funding obligations.

⁽⁴⁾	Represents the gross assets and liabilities owned by the VIE which included seller's interest and retained and repurchased notes held by other related parties.

Securitization Related VIEs

We historically have securitized credit card loans, auto loans, home loans and installment loans. In a securitization transaction, assets from our balance sheet are transferred to a trust we establish, which typically meets the definition of a VIE. The trust then issues various forms of interests in those assets to investors. We typically receive cash proceeds and/or other interests in the securitization trust for the assets we transfer. If the transfer of the assets to an unconsolidated securitization trust qualifies as a sale, we remove the assets from our consolidated balance sheet and recognize a gain or loss on the transfer. Alternatively, if the transfer does not qualify as a sale but instead is considered a secured borrowing or the transfer of assets is to a consolidated VIE, the assets remain on our consolidated financial statements and we record an offsetting liability for the proceeds received.

Our continuing involvement in the majority of our securitization transactions consists primarily of holding certain retained interests and acting as the primary servicer. We also may be required to repurchase receivables from the trust if the outstanding balance of the receivables falls to a level where the cost exceeds the benefits of servicing such receivables. We also may have exposure associated with contractual obligations to repurchase previously transferred loans due to breaches of representations and warranties. See "Note 15—Commitments, Contingencies and Guarantees" for information related to reserves we have established for our potential mortgage representation and warranty exposure.

The table below presents the securitization-related VIEs in which we had continuing involvement as of March 31, 2012 and December 31, 2011:

Non-Mortgage

Mortgage

(Dollars in millions)

Credit
Card

Auto
Loan

Other
Loan

Option
Arm

GreenPoint
HELOCs

GreenPoint
Manufactured
Housing

March 31, 2012:

Securities held by third-party investors

15,460

3,032

193

1,214

Receivables in the trust

44,874

3,135

193

1,220

Cash balance of spread or reserve accounts

169

Retained interests

Yes

Servicing retained

Yes

⁽¹⁾

Yes

⁽¹⁾

⁽³⁾

Amortization event⁽⁴⁾

Yes

⁽²⁾

December 31, 2011:

Securities held by third-party investors

16,428

3,122

206

1,247

Receivables in the trust

47,537

3,228

206

1,254

Cash balance of spread or reserve accounts

172

Retained interests

Yes

Servicing retained

Yes

⁽¹⁾

Yes

⁽¹⁾

⁽³⁾

Amortization event⁽⁴⁾

Yes

⁽²⁾

⁽¹⁾	We continue to service some of the outstanding balance of securitized mortgage receivables.

⁽²⁾	See information below regarding on-going involvement in the GreenPoint Home Equity Line of Credit ("HELOC") securitizations.

⁽³⁾	The manufactured housing securitizations are serviced by a third party. For two of the deals, that third party works in the capacity of subservicer with Capital One being the Master Servicer.

⁽⁴⁾

Amortization events vary according to each specific trust agreement but generally are triggered by declines in performance or credit metrics such as charge-off rates or delinquency rates below certain predetermined thresholds. Generally, the occurrence of an amortization event changes the sequencing and amount of trust related cash flows to the benefit of senior noteholders.

Non-Mortgage Securitizations

As of March 31, 2012 and December 31, 2011, we were deemed to be the primary beneficiary of all of our non-mortgage securitization trusts. Accordingly, all of these trusts have been consolidated in our financial statements. For additional information on our principal involvement with non-mortgage securitization trusts and the impact of the consolidation of these trusts on our financial statements, see "Note 1—Summary of Significant Accounting Policies" and "Note 7—Variable Interest Entities and Securitizations" of our 2011 Form 10-K.

Mortgage Securitizations

Option-ARM Loans

We had previously securitized option-ARM mortgage loans by transferring the mortgage loans to securitization trusts that had issued mortgage-backed securities to investors. The outstanding balance of debt securities held by third-party investors related to our mortgage loan securitization trusts was $3.0 billion as of March 31, 2012 and $3.1 billion as of December 31, 2011.

We continue to service some of the outstanding balance of securitized mortgage receivables. We also retain rights to future cash flows arising from the receivables, the most significant being certificated interest-only bonds issued by the trusts. We generally estimate the fair value of these retained interests based on the estimated present value of expected future cash flows from securitized and sold receivables, using our best estimates of the key assumptions which include credit losses, prepayment speeds and discount rates commensurate with the risks involved. We do not consolidate these trusts because we do not have the right to receive benefits that could potentially be significant nor the obligation to absorb losses that could potentially be significant to the trusts.

In connection with the securitization of certain option-ARM loans, a third party is obligated to advance a portion of any "negative amortization" resulting from monthly payments that are less than the interest accrued for that payment period. We have an agreement in place with the third party that mirrors this advance requirement. The amount advanced is tracked through mortgage-backed securities retained as part of the securitization transaction. As the borrowers make principal payments, these securities receive their net pro rata portion of those payments in cash, and advances of negative amortization are refunded accordingly. As advances occur, we record an asset in the form of negative amortization bonds, which are held at fair value in other assets. We have also entered into certain derivative contracts related to the securitization activities. These are classified as free standing derivatives, with fair value adjustments recorded in non-interest income. See "Note 10—Derivative Instruments and Hedging Activities" for further details on these derivatives.

GreenPoint Mortgage HELOCs

Our discontinued wholesale mortgage banking unit, GreenPoint, previously sold home equity lines of credit in whole loan sales and subsequently acquired a residual interest in certain trusts which securitized some of those loans. As the residual interest holder, GreenPoint is required to fund advances on the home equity lines of credit when certain performance triggers are met due to deterioration in asset performance. We had funded $28 million in advances as of March 31, 2012, all of which was expensed as funded. Our unfunded commitment related to these residual interests was $9 million as of March 31, 2012. We have not consolidated these trusts because the residual certificates did not provide the obligation to absorb losses or the right to receive benefits that could potentially be significant to the trusts.

GreenPoint Mortgage Manufactured Housing

We retain the primary obligation for certain provisions of corporate guarantees, recourse sales and clean-up calls related to the discontinued manufactured housing operations of GreenPoint Credit LLC ("GPC") which was sold to a third party in 2004. Although we are the primary obligor, recourse obligations related to former GPC whole loan sales, commitments to exercise mandatory clean-up calls on certain GPC securitization transactions and servicing were transferred to a third party in the sale transaction. We do not consolidate the trusts used for the securitization of manufactured housing loans because we do not have the power to direct the activities that most significantly impact the economic performance of the trusts since we no longer service the loans.

We were required to fund letters of credit in 2004 to cover losses, and are obligated to fund future amounts under swap agreements for certain transactions. We have the right to receive any funds remaining in the letters of credit after the securities are released. The amount available under the letters of credit was $169 million and $172 million as of March 31, 2012 and December 31, 2011, respectively. The fair value of the expected residual balances on the funded letters of credit was $51 million as of March 31, 2012 and December 31, 2011, and is included in other assets on the consolidated balance sheet. Our maximum exposure under the swap agreements was $22 million and $23 million as of March 31, 2012 and December 31, 2011, respectively. The value of our obligations under these swaps was $14 million and $12 million as of March 31, 2012 and December 31, 2011, respectively and is recorded in other liabilities on our consolidated balance sheet.

The unpaid principal balance of manufactured housing securitization transactions where we are the residual interest holder was $1.2 billion and $1.3 billion as of March 31, 2012 and December 31, 2011, respectively. In the event the third party does not fulfill on its obligations to exercise the clean-up calls on certain transactions, the obligation reverts to us and we would assume approximately $420 million of loans receivable upon our execution of the clean-up call with the requirement to absorb any losses on the loans receivable. There have been no instances of non-performance to date by the third party.

We monitor the underlying assets for trends in delinquencies and related losses and reviews the purchaser's financial strength as well as servicing performance. These factors are considered in assessing the adequacy of the liabilities established for these obligations and the valuations of the assets.

Retained Interests in Unconsolidated Securitizations

Accounts Receivable from Securitizations

Retained interests in unconsolidated securitizations are included in accounts receivable from securitizations on our consolidated balance sheets. These retained interests consist of interest-only strips, retained tranches, cash collateral accounts, cash reserve accounts and unpaid interest and fees on the third-party investors' portion of the transferred principal receivables.

The following table provides details of accounts receivable from securitizations as of March 31, 2012 and December 31, 2011:


(Dollars in millions)	March 31, 2012		December 31, 2011
Interest-only strip classified as trading	$	65	$	63
Retained interests classified as trading:
Retained notes		23		23
Cash collateral		8		8

Total retained interests classified as trading		31		31

Total accounts receivable from securitizations	$	96	$	94

We may retain tranches in certain of the securitization transactions which are considered to be higher investment grade securities and subject to lower risk of loss. Those retained tranches are classified as available-for-sale securities, and changes in the estimated fair value are recorded in other comprehensive income.

The components of the net gains (losses) recognized as a result of changes in the fair value of retained interests are presented below:


	Three Months Ended March 31,
(Dollars in millions)	2012			2011
Interest only strip valuation changes	$	2		$	(3	)
Fair value adjustments related to spread accounts		11			12
Fair value adjustments related to investors' accrued interest receivable		0			0
Fair value adjustments related to retained subordinated notes		(4	)		18

Net gain recognized in earnings	$	9		$	27

The changes in the fair value of retained interests are primarily driven by rate assumption changes and volume fluctuations. All of these retained residual interests are subject to loss in the event assumptions used to determine the estimated fair value do not prevail, or if borrowers default on the related securitized receivables and our retained subordinated tranches are used to repay investors. See the table below for key assumptions and sensitivities for retained interest valuations.

Key Assumptions and Sensitivities for Retained Interest Valuations

The key assumptions used in determining the fair value of the interest-only strip and other retained residual interests include the weighted average ranges for principal payment rates, lives of receivables and discount rates, all of which are included in the following table. The principal repayment rate assumptions were determined using actual and forecast trust principal payment rates based on the collateral. The lives of receivables were determined as the number of months necessary to repay the investors given the principal payment rate assumptions. The discount rates were determined using primarily trust specific statistics and forward rate curves, and were reflective of what market participants would use in a similar valuation. Additionally, accrued interest receivable, cash reserve and spread accounts were discounted over the estimated life of the assets.

If these assumptions are not met, or if they change, the interest-only strip, retained interests and related servicing and securitizations income would be affected. The following adverse changes to the key assumptions and estimates are hypothetical and should be used with caution. As the figures indicate, any change in fair value based on a 10% or 20% variation in assumptions cannot be extrapolated because the relationship of a change in assumption to the change in fair value may not be linear. Also, the effect of a variation in a particular assumption on the fair value of the interest-only strip is calculated independently from any change in another assumption. However, changes in one factor may result in changes in other factors, which might magnify or counteract the sensitivities.

For the periods ending March 31, 2012 and December 31, 2011, the assumptions and sensitivities shown below include all off-balance sheet securitizations:


Dollars in millions)	March 31, 2012			December 31, 2011
Interest-only strip retained interests	$	111	⁽¹⁾	$	110	⁽¹⁾
Weighted average life for receivables (months)		61			70
Principal repayment rate (weighted average rate)		11.7 – 12.6	%		12.2 – 17.1	%
Impact on fair value of 10% adverse change	$	(2)		$	15
Impact on fair value of 20% adverse change		(5	)		(5	)
Discount rate (weighted average rate)		25.1 – 42.2	%		25.0 – 42.2	%
Impact on fair value of 10% adverse change	$	(6	)	$	(7	)
Impact on fair value of 20% adverse change		(12	)		(13	)

⁽¹⁾	Does not include liquidity swap related to the negative amortization bonds of $(15) million and $(16) million as of March 31, 2012 and December 31, 2011, respectively.

Static pool credit losses were calculated by summing the actual and projected future credit losses and dividing them by the original balance of each pool of assets. Due to the short-term revolving nature of the loan receivables, the weighted average percentage of static pool credit losses was not considered materially different from the assumed charge-off rates used to determine the fair value of the retained interests.

We act as a servicing agent and receive contractual servicing fees of between 0.375% and 1% of the investor principal outstanding, based upon the type of assets serviced. For off-balance sheet securitizations, we generally did not record material servicing assets or liabilities for these rights since the contractual servicing fee approximates market rates.

Cash Flows Related to the Unconsolidated Securitizations

The following provides the details of the cash flows related to securitization transactions that qualified as off-balance sheet for the three months ended March 31, 2012 and 2011:


	Three Months Ended March 31,
(Dollars in millions)	2012		2011
Servicing fees received	$	7	$	7
Cash flows received on retained interests⁽¹⁾		10		12

⁽¹⁾	Includes all cash receipts of excess spread and other payments (excluding servicing fees) from the program.

Supplemental Loan Information

The table below displays the unpaid principal balance of off-balance sheet single-family residential loans we serviced as of March 31, 2012 and December 31, 2011. We also display the unpaid principal balance of loans past due 90 days or more as of March 31, 2012 and December 31, 2011. Net credit losses associated with these loans totaled $9 million and $7 million for the three months ended March 31, 2012 and 2011, respectively.


(Dollars in millions)	March 31, 2012		December 31, 2011
Total principal amount of loans	$	1,185	$	1,220
Principal amount of loans past due 90 days or more		225		223

Other VIEs

Affordable Housing Entities

As part of our community reinvestment initiatives, we invest in private investment funds that make equity investments in multi-family affordable housing properties. We receive affordable housing tax credits for these investments. The activities of these entities are financed with a combination of invested equity capital and debt. For those investment funds considered to be VIEs, we are not required to consolidate if we do not have the power to direct the activities that most significantly impact the economic performance of those entities. We record our interests in these unconsolidated VIEs in loans held for investment, other assets and other liabilities. As of March 31, 2012 and December 31, 2011 our interests consisted of assets of approximately $2.1 billion and $2.0 billion, respectively. Our maximum exposure to these entities is limited to our variable interests in the entities and is $2.1 billion as of March 31, 2012. The creditors of the VIEs have no recourse to our general credit and we do not provide additional financial or other support during the period that we were not previously contractually required to provide. The total assets of the unconsolidated investment funds that were VIEs at March 31, 2012 and December 31, 2011 were approximately $9.4 billion and $8.4 billion, respectively.

Entities that Provide Capital to Low-Income and Rural Communities

We hold variable interests in entities ("Investor Entities") that invest in community development entities ("CDEs") that provide debt financing to businesses and non-profit entities in low-income and rural communities. Variable interests in the CDEs held by the consolidated Investor Entities are also our variable interests. The activities of the Investor Entities are financed with a combination of invested equity capital and debt. The activities of the CDEs are financed solely with invested equity capital. We receive federal and state tax credits for these investments. We consolidate the VIEs in which we have the power to direct the activities that most significantly impact the VIE's economic performance and the obligation to absorb losses or right to receive benefits that could be potentially significant to the VIE. We have also consolidated other investments and CDEs that we do not consider VIEs. The assets of the VIEs that we consolidated at both March 31, 2012 and December 31, 2011 totaled approximately $258 million. The assets of the consolidated VIEs are reflected on our consolidated balance sheets in cash, loans held for investment, interest receivable and other assets. The liabilities are reflected in other liabilities.

The total assets of the VIEs that we held an interest in, but were not required to consolidate as of both March 31, 2012 and December 31, 2011 totaled approximately $6 million. Our interests in these unconsolidated VIEs are reflected on our consolidated balance sheets in loans held for investment and other assets. Our maximum exposure to these entities is limited to our variable interest of $6 million as of March 31, 2012. The creditors of the VIEs have no recourse to our general credit. We have not provided additional financial or other support during the period that we were not previously contractually required to provide.

Other

We have a variable interest in Capital One Financial Advisors, LLC which we consolidate as we have the power to direct the activities that most significantly impact the VIE's economic performance and the obligation to absorb losses or the right to receive benefits that could be potentially significant to the VIE. The assets of the VIE that we consolidated totaled approximately $1 million as of March 31, 2012 and December 31, 2011. The assets are consolidated in our balance sheet in cash and other assets.

We also have a variable interest in a trust that has a royalty interest in certain oil and gas properties. The activities of the trust are financed solely with debt. The total assets of the trust were $293 million and $309 million as of March 31, 2012 and December 31, 2011, respectively. We were not required to consolidate the trust because we do not have the power to direct the activities of the trust that most significantly impact the trust's economic performance. Our retained interest in the trust, which totaled approximately $132 million and $139 million as of March 31, 2012 and December 31, 2011, respectively, is reflected on our consolidated balance sheets under loans held for investment. Our maximum exposure is limited to our variable interest of $132 million as of March 31, 2012. The creditors of the trust have no recourse to our general credit. We have not provided additional financial or other support during the period that we were not previously contractually required to provide.

Goodwill And Other Intangible Assets

3 Months Ended

Mar. 31, 2012

Goodwill And Other Intangible Assets [Abstract]

Goodwill And Other Intangible Assets

NOTE 8—GOODWILL AND OTHER INTANGIBLE ASSETS

The table below displays the components of goodwill and other intangible assets, including mortgage servicing rights, as of March 31, 2012 and December 31, 2011:


(Dollars in millions)	March 31, 2012		December 31, 2011
Goodwill	$	13,595	$	13,592
Other intangible assets:
Core deposit intangibles⁽¹⁾		642		479
Contract intangibles⁽²⁾		47		50
Purchased credit card relationship intangibles⁽³⁾		47		52
Lease intangibles		20		21
Trust intangibles		4		5
Other⁽⁴⁾		147		3

Total other intangible assets		907		610

Total goodwill and other intangible assets	$	14,502	$	14,202

Mortgage servicing rights	$	95	$	93

⁽¹⁾	Includes core deposit intangibles with net carrying value of $202 million related to the acquisition of ING Direct in the first quarter of 2012.

⁽²⁾	Relates to the acquisition of the HBC portfolio in the first quarter of 2011.

⁽³⁾	Relates to the acquisitions of the HBC credit card portfolio in the first quarter of 2011 and the Kohl's private-label credit card portfolio in the second quarter of 2011.

⁽⁴⁾

Includes brokerage relations intangibles with a net carrying value of $81 million, trade mark/name intangibles with a net carrying value of $46 million, and non-compete intangibles with a net carrying value of $16 million, all of which related to the acquisition of ING Direct in the first quarter of 2012.

Goodwill

In accordance with accounting guidance, goodwill is not amortized but is tested for impairment at the reporting unit level, which is at the operating segment level or one level below an operating segment. Impairment is the condition that exists when the carrying amount of goodwill exceeds its implied fair value. Goodwill is required to be tested for impairment annually and between annual tests if events or circumstances change, such as adverse changes in the business climate, that would more likely than not reduce the fair value of the reporting unit below its carrying value. Goodwill is assigned to one or more reporting units at the date of acquisition. Our reporting units are Domestic Credit Card, International Credit Card, Auto Finance, other Consumer Banking and Commercial Banking. As of March 31, 2012 and December 31, 2011, goodwill of $13.6 billion was included in the accompanying consolidated balance sheets. There were no events requiring an interim impairment test and there has been no goodwill impairment recorded for the three months ended March 31, 2012. The goodwill impairment test, performed at October 1 of each year, is a two-step test. The first step identifies whether there is potential impairment by comparing the fair value of a reporting unit to the carrying amount, including goodwill. If the fair value of a reporting unit is less than its carrying amount, the second step of the impairment test is required to measure the amount of any impairment loss.

The following table presents a summary of changes in goodwill by segment, during the first quarter of 2012.


(Dollars in millions)	Credit Card		Consumer		Commercial		Total
Total Company
Balance as of December 31, 2011	$	4,691	$	4,583	$	4,318	$	13,592
Acquisitions		0		0		0		0
Other adjustments		3		0		0		3

Balance as of March 31, 2012	$	4,694	$	4,583	$	4,318	$	13,595

Other Intangible Assets

In connection with our acquisitions, we recorded intangible assets which consisted of core deposit intangibles, trust intangibles, lease intangibles, and other intangibles, which are subject to amortization. The core deposit and trust intangibles reflect the estimated value of deposit and trust relationships. The lease intangibles reflect the difference between the contractual obligation under current lease contracts and the fair market value of the lease contracts at the acquisition date. The other intangible items relate to customer lists and brokerage relationships.

In connection with the acquisition of the credit card loan portfolios of Sony, HBC and Kohl's, we recognized purchased credit card relationship intangibles, representing the difference between the purchase price and the fair value of the credit card loans acquired. In connection with the January 7, 2011 acquisition of the HBC credit card portfolio, we also recognized a contract-based intangible asset of $70 million. The contract intangible represents the value attributable to future draws on future accounts. In connection with the February 17, 2012 acquisition of ING Direct, we recognized core deposit intangibles of $209 million and other intangibles of $149 million at acquisition.

The following table summarizes our intangible assets subject to amortization as of March 31, 2012 and December 31, 2011:


	March 31, 2012
(Dollars in millions)	Carrying Amount of Assets		Accumulated Amortization			Currency valuation Adjustments			Net Carrying Amount		Remaining Amortization Period
Core deposit intangibles⁽¹⁾	$	1,771	$	(1,129	)	$	0		$	642		5.1 years
Purchased credit card relationship intangibles⁽²⁾		77		(30	)		0			47		5.0 years
Contract intangibles⁽³⁾		70		(24	)		1			47		5.8 years
Lease intangibles		54		(34	)		0			20		20.2 years
Trust intangibles		11		(7	)		0			4		11.7 years
Other⁽⁴⁾		173		(26	)		0			147		0.3 years

Total	$	2,156	$	(1,250	)	$	1		$	907


	December 31, 2011
(Dollars in millions)	Carrying Amount of Assets		Accumulated Amortization			Currency valuation Adjustments			Net Carrying Amount		Remaining Amortization Period
Core deposit intangibles⁽¹⁾	$	1,562	$	(1,083	)	$	0		$	479		5.9 years
Purchased credit card relationship intangibles⁽²⁾		77		(25	)		0			52		5.2 years
Contract intangibles⁽³⁾		70		(19	)		(1	)		50		6.0 years
Lease intangibles		54		(33	)		0			21		20.7 years
Trust intangibles		11		(6	)		0			5		11.9 years
Other		25		(22	)		0			3		2.3 years

Total	$	1,799	$	(1,188	)	$	(1	)	$	610

⁽¹⁾	Includes core deposit intangibles with a net carrying value of $202 million related to the acquisition of ING Direct in the first quarter of 2012.

⁽²⁾	Relates to the acquisitions of the HBC credit card portfolio in the first quarter of 2011 and the Kohl's private-label credit card portfolio in the second quarter of 2011.

⁽³⁾	Relates to the acquisition of the existing HBC credit card portfolio in the first quarter of 2011.

⁽⁴⁾

Intangible assets, which are reported in other assets on our consolidated balance sheets, are amortized over their respective estimated useful lives on an accelerated basis using the sum of the year's digits methodology. Intangible amortization expense, which is included in non-interest expense on our consolidated statements of income, totaled $62 million and $58 million for the three months ended March 31, 2012 and 2011, respectively. The weighted average amortization period for purchase accounting intangibles is 5.8 years as of March 31, 2012.

The following table summarizes the estimated future amortization expense for intangible assets as of March 31, 2012:


(Dollars in millions)	Estimated Future Amortization Amounts
2012 (remaining nine months)	$	202
2013		224
2014		178
2015		123
2016		83
Thereafter		97

Total	$	907

Mortgage Servicing Rights

MSRs are recognized at fair value when mortgage loans are sold or securitized in the secondary market and the right to service these loans is retained for a fee. MSRs are recorded at fair value and changes in fair value are recorded as a component of mortgage servicing and other income. We may enter into derivatives to economically hedge changes in fair value of MSRs. We have no other loss exposure on MSRs in excess of the recorded fair value.

We continue to operate the mortgage servicing business and to report the changes in the fair value of MSRs in continuing operations. To evaluate and measure fair value, the underlying loans are stratified based on certain risk characteristics, including loan type, note rate and investor servicing requirements.

The following table sets forth the changes in the fair value of MSRs during the three months ended March 31, 2012 and 2011:


	March 31,
(Dollars in millions)	2012			2011
Balance at beginning of period	$	93		$	141
Originations		4			4
Change in fair value, net		(2	)		(1	)

Balance at end of period	$	95		$	144

Ratio of mortgage servicing rights to related loans serviced for others		0.55	%		0.74	%
Weighted average service fee		0.28	bps		0.28	bps

MSR fair value adjustments for the three months ended March 31, 2012 and 2011 included decreases of $3 million and $4 million, respectively, due to run-off and cash collections, and an increase of $1 million and $3 million, respectively, due to changes in the valuation inputs and assumptions.

The significant assumptions used in estimating the fair value of the MSRs as of March 31, 2012 and 2011 were as follows:


	March 31,
	2012			2011
Weighted average prepayment rate (includes default rate)		17.69	%		12.82	%
Weighted average life (in years)		5.06			6.10
Discount rate		13.45	%		11.78	%

The increase in the weighted average prepayment rate and the corresponding decrease in weighted average life, were both driven by an increase in involuntary attrition due to market conditions and changes in model assumptions.

At March 31, 2012, the sensitivities to immediate 10% and 20% increases in the weighted average prepayment rates would decrease the fair value of mortgage servicing rights by $4.7 million and $9.1 million, respectively.

At March 31, 2012, the sensitivities to immediate 10% and 20% adverse changes in servicing costs would decrease the fair value of mortgage servicing rights by $8.1 million and $17.8 million, respectively.

As of March 31, 2012, our mortgage loan servicing portfolio consisted of mortgage loans with an aggregate unpaid principal balance of $65.0 billion, of which $17.6 billion was serviced for other investors. As of March 31, 2011, our mortgage loan servicing portfolio consisted of mortgage loans with an aggregate unpaid principal balance of $29.8 billion, of which $19.8 billion was serviced for other investors.

The entire disclosure for the aggregate amount of goodwill and a description of intangible assets, which may include (a) for amortizable intangible assets (also referred to as finite-lived intangible assets), the carrying amount, the amount of any significant residual value, and the weighted-average amortization period, (b) for intangible assets not subject to amortization (also referred to as indefinite-lived intangible assets), the carrying amount, and (c) the amount of research and development assets acquired and written off in the period, including the line item in the income statement in which the amounts written off are aggregated, if not readily apparent from the income statement. Also discloses (a) for amortizable intangibles assets in total and by major class, the gross carrying amount and accumulated amortization, the total amortization expense for the period, and the estimated aggregate amortization expense for each of the five succeeding fiscal years, (b) for intangible assets not subject to amortization the carrying amount in total and by major class, and (c) for goodwill, in total and for each reportable segment, the changes in the carrying amount of goodwill during the period (including the aggregate amount of goodwill acquired, the aggregate amount of impairment losses recognized, and the amount of goodwill included in the gain (loss) on disposal of a reporting unit). If any part of goodwill has not been allocated to a reportable segment, discloses the unallocated amount and the reasons for not allocating. For each impairment loss recognized related to an intangible asset (excluding goodwill), discloses: (a) a description of the impaired intangible asset and the facts and circumstances leading to the impairment, (b) the amount of the impairment loss and the method for determining fair value, (c) the caption in the income statement or the statement of activities in which the impairment loss is aggregated, and (d) the segment in which the impaired intangible asset is reported. For each goodwill impairment loss recognized, discloses: (a) a description of the facts and circumstances leading to the impairment, (b) the amount of the impairment loss and the method of determining the fair value of the associated reporting unit, and (c) if a recognized impairment loss is an estimate not finalized and the reasons why the estimate is not final. May also disclose the nature and amount of any significant adjustments made to a previous estimate of an impairment loss.

Derivative Instruments And Hedging Activities [Abstract]

Deposits And Borrowings

3 Months Ended

Mar. 31, 2012

Deposits And Borrowings [Abstract]

Deposits And Borrowings

NOTE 9—DEPOSITS AND BORROWINGS

Customer Deposits

Our customer deposits, which are our largest source of funding for our operations and asset growth, consist of non-interest bearing and interest-bearing deposits, including demand deposits, money market deposits, negotiable order of withdrawal ("NOW") accounts, savings accounts and certificates of deposit.

As of March 31, 2012, we had $197.3 billion in interest-bearing deposits of which $5.2 billion represents large denomination certificates of $100,000 or more. As of December 31, 2011, we had $109.9 billion in interest-bearing deposits, of which $4.6 billion represents large denomination certificates of $100,000 or more.

Borrowings

We also access the capital markets to meet our funding needs through loan securitization transactions and the issuance of senior and subordinated debt. As of March 31, 2012, we had an effective shelf registration statement filed with the U.S. Securities & Exchange Commission ("SEC") under which, from time to time, we may offer and sell an indeterminate aggregate amount of senior or subordinated debt securities, preferred stock, depository shares representing preferred stock, common stock, purchase contracts, warrants, units, trust preferred securities, junior subordinated debentures, guarantees of trust preferred securities and certain back-up obligations. There is no limit under this shelf registration statement to the amount or number of such securities that we may offer and sell. Under SEC rules, the shelf registration statement, which we filed in May 2009, expires three years after filing. We filed a new effective shelf registration statement with the SEC on April 30, 2012 which will expire three years from the filing date.

In addition to issuance capacity under the shelf registration statement, we have access to other borrowing programs, including advances from the FHLB. Our FHLB membership is secured by our investment in FHLB stock, which totaled $802 million and $362 million, as of March 31, 2012 and December 31, 2011, respectively.

Securitized Debt Obligations

We had $15.5 billion and $16.5 billion of securitized debt obligations as of March 31, 2012 and December 31, 2011, respectively, all of which were held by third party investors.

Senior and Subordinated Debt

As of March 31, 2012, we had $11.9 billion of senior and subordinated notes outstanding, which included $770 million in fair value hedging losses. As of December 31, 2011, we had $11.0 billion of senior and subordinated notes outstanding, including $823 million in fair value hedging losses. One senior note for $282.3 million matured during the three months ended March 31, 2012. During the first quarter of 2012, we issued senior notes in the total amount of $1.25 billion. The new senior notes are due in 2015.

See "Note 10—Derivative Instruments and Hedging Activities" for information about our fair value hedging activities.

Under a Senior and Subordinated Global Bank Note Program, COBNA has issued debt securities to both U.S. and non-U.S. lenders and raised funds in U.S. and foreign currencies. The Senior and Subordinated Global Bank Note Program had $807 million and $810 million outstanding at March 31, 2012 and December 31, 2011, respectively.

Junior Subordinated Debentures

We had $3.6 billion of outstanding junior subordinated debentures as of both March 31, 2012 and December 31, 2011. There were no junior subordinated borrowings that were called or matured during the three months ended March 31, 2012.

FHLB Advances

We had outstanding FHLB advances, which are secured by our investment securities, residential home loan portfolio, multifamily loans, commercial real-estate loans and home equity lines of credit, totaling $1.1 billion and $6.9 billion as of March 31, 2012 and December 31, 2011, respectively.

Composition of Customer Deposits, Short-term Borrowings and Long-term Debt

The table below summarizes the components of our deposits, short-term borrowings and long-term debt as of March 31, 2012 and December 31, 2011. Our total short-term borrowings consist of federal funds purchased and securities loaned under agreements to repurchase and other short-term borrowings with an original contractual maturity of one year or less. Our long-term debt consists of borrowings with an original contractual maturity of greater than one year. The amounts presented for outstanding borrowings include unamortized debt premiums and discounts, net of fair value hedge accounting adjustments.


(Dollars in millions)	March 31, 2012		December 31, 2011
Deposits:
Non-interest bearing deposits	$	19,274	$	18,281
Interest-bearing deposits		197,254		109,945

Total deposits	$	216,528	$	128,226

Short-term borrowings:
Federal Funds purchased and securities loaned or sold under agreements to repurchase	$	770	$	1,464
FHLB Advances		0		5,835

Total short-term borrowings	$	770	$	7,299

March 31, 2012

December 31,
2011

(Dollars in millions)

Maturity
Date

Interest Rate

Weighted
Average
Interest Rate

Long-term debt:

Securitized debt obligations

2012 - 2025

0.28% - 6.40%

1.44

15,474

16,527

Senior and subordinated notes:

Fixed unsecured senior debt

2012 - 2021

2.13% - 7.38%

4.72

7,800

6,850

Floating unsecured senior debt

2014

1.72%

1.72

250

250

Total unsecured senior debt

4.63

8,050

7,100

Fixed unsecured subordinated debt

2012- 2019

5.35% - 8.80%

7.30

3,898

3,934

Total senior and subordinated notes

11,948

11,034

Other long-term borrowings:

Fixed junior subordinated debt

2027- 2066

3.63% - 10.25%

8.57

3,641

3,642

FHLB advances

2012- 2023

0.60% - 6.88%

1.08

1,052

1,059

Total other long-term borrowings

4,693

4,701

Total long-term debt

32,115

32,262

Total short-term borrowings and long-term debt

32,885

39,561

Components of Interest Expense

The following table displays interest expense attributable to short-term borrowings and long-term debt for the three months ended March 31, 2012 and 2011:


	Three Months Ended March 31,
(Dollars in millions)	2012		2011
Short-term borrowings:
Federal funds purchased and securities loaned or sold under agreements to repurchase	$	1	$	1
FHLB advances		1		0

Total short-term borrowings		2		1

Long-term debt:
Securitized debt obligations		80		140
Senior and subordinated notes:
Unsecured senior debt		58		35
Unsecured subordinated debt		30		29

Total senior and subordinated notes		88		64

Other long-term borrowings:
Junior subordinated debt		79		80
FHLB advances		3		3
Other		2		2

Total long-term debt		252		289

Total short-term borrowings and long-term debt	$	254	$	290

Derivative Instruments And Hedging Activities

3 Months Ended

Mar. 31, 2012

Derivative Instruments And Hedging Activities

NOTE 10—DERIVATIVE INSTRUMENTS AND HEDGING ACTIVITIES

Use of Derivatives

We manage our asset/liability position and market risk exposure in accordance with prescribed risk management policies and limits established by our Asset Liability Management Committee and approved by our Board of Directors. Our primary market risk stems from the impact on our earnings and economic value of equity from changes in interest rates, and to a lesser extent, changes in foreign exchange rates. We manage our interest rate sensitivity through several approaches, which include, but are not limited to, changing the maturity and re-pricing characteristics of various balance sheet categories and by entering into interest rate derivatives. Derivatives are also utilized to manage our exposure to changes in foreign exchange rates. Derivative instruments may be privately negotiated contracts, which are often referred to as over-the-counter ("OTC") derivatives, or they may be listed and traded on an exchange. We execute our derivative contracts in both the OTC and exchange-traded derivative markets. In addition to interest rate swaps, we use a variety of other derivative instruments, including caps, floors, options, futures and forward contracts, to manage our interest rate and foreign currency risk. On a regular basis, we enter into customer-accommodation derivative transactions. We engage in these transactions as a service to our commercial banking customers to facilitate their risk management objectives. We typically offset the market risk exposure to our customer-accommodation derivatives through derivative transactions with other counterparties.

Accounting for Derivatives

We account for derivatives pursuant to the accounting standards for derivatives and hedging. The outstanding notional amount of our derivative contracts totaled $49.7 billion as of March 31, 2012, compared with $73.2 billion as of December 31, 2011, primarily due to the termination of the ING Direct acquisition hedges. The notional amount provides an indication of the volume of our derivatives activity and is used as the basis on which interest and other payments are determined; however, it is generally not the amount exchanged. Derivatives are recorded at fair value in our consolidated balance sheets. The fair value of a derivative represents our estimate of the amount at which a derivative could be exchanged in an orderly transaction between market participants. We report derivatives in a gain position, or derivative assets, in our consolidated balance sheets as a component of other assets. We report derivatives in a loss position, or derivative liabilities, in our consolidated balance sheets as a component of other liabilities. We report derivative asset and liability amounts on a gross basis based on individual contracts, which does not take into consideration the effects of master counterparty netting agreements or collateral netting. The fair value of derivative assets and derivative liabilities reported in our consolidated balance sheets was $1.7 billion and $490 million, respectively, as of March 31, 2012, compared with $1.9 billion and $987 million, respectively, as of December 31, 2011.

Our derivatives are designated as either qualifying accounting hedges or free-standing derivatives. Free-standing derivatives consist of customer-accommodation derivatives and economic hedges that we enter into for risk management purposes that are not linked to specific assets or liabilities or to forecasted transactions and, therefore, do not qualify for hedge accounting. Qualifying accounting hedges are designated as fair value hedges, cash flow hedges or net investment hedges.

•

Fair Value Hedges: We designate derivatives as fair value hedges to manage our exposure to changes in the fair value of certain financial assets and liabilities, which fluctuate in value as a result of movements in interest rates. Changes in the fair value of derivatives designated as fair value hedges are recorded in earnings together with offsetting changes in the fair value of the hedged item and any resulting ineffectiveness. Our fair value hedges consist of interest rate swaps that are intended to modify our exposure to interest rate risk on various fixed rate senior notes, subordinated notes, securitization debt, brokered certificates of deposits and U.S. agency investments. These hedges have maturities through 2019 and have the effect of converting some of our fixed rate debt, deposits and investments to variable rate.

•

Cash Flow Hedges: We designate derivatives as cash flow hedges to manage our exposure to variability in cash flows related to forecasted transactions. Changes in the fair value of derivatives designated as cash flow hedges are recorded as a component of AOCI, to the extent that the hedge relationships are effective, and amounts are reclassified from AOCI to earnings as the forecasted transactions occur. To the extent that any ineffectiveness exists in the hedge relationships, the amounts are recorded in current period earnings. Our cash flow hedges consist of interest rate swaps that are intended to hedge the variability in interest payments on some of our variable rate debt issuances and assets through 2017. These hedges have the effect of converting some of our variable rate debt and assets to a fixed rate. We also have entered into forward foreign currency derivative contracts to hedge our exposure to variability in cash flows related to foreign currency denominated debt.

•

Net Investment Hedges: We use net investment hedges, primarily forward foreign exchange contracts, to manage the exposure related to our net investments in consolidated foreign operations that have functional currencies other than the U.S. dollar. Changes in the fair value of net investment hedges are recorded in the translation adjustment component of AOCI. During the third quarter of 2011, we discontinued hedge accounting on our only net investment hedge. Therefore, we did not have any net investment hedges outstanding as of March 31, 2012.

•

Free-Standing Derivatives: We use free-standing derivatives, or economic hedges, to hedge the risk of changes in the fair value of residential MSRs, mortgage loan origination and purchase commitments and other interests held. We also categorize our customer-accommodation derivatives and the related offsetting contracts as free-standing derivatives. Changes in the fair value of free-standing derivatives are recorded in earnings as a component of other non-interest income.

Balance Sheet Presentation

The following table summarizes the fair value and related outstanding notional amounts of derivative instruments reported in our consolidated balance sheets as of March 31, 2012 and December 31, 2011. The fair value amounts are segregated by derivatives that are designated as accounting hedges and those that are not, and are further segregated by type of contract within those two categories.


	March 31, 2012						December 31, 2011
	Notional or Contractual Amount		Derivatives at Fair Value				Notional or Contractual Amount		Derivatives at Fair Value
(Dollars in millions)	Notional or Contractual Amount		Assets⁽¹⁾		Liabilities⁽¹⁾		Notional or Contractual Amount		Assets⁽¹⁾		Liabilities⁽¹⁾
Derivatives designated as accounting hedges:
Interest rate contracts:
Fair value interest rate contracts	$	15,931	$	953	$	3	$	14,425	$	1,019	$	1
Cash flow interest rate contracts		5,000		75		2		6,325		71		130

Total interest rate contracts		20,931		1,028		5		20,750		1,090		131

Foreign exchange contracts:
Cash flow foreign exchange contracts		4,928		2		82		4,577		93		16
Net investment foreign exchange contracts		0		0		0		0		0		0

Total foreign exchange contracts		4,928		2		82		4,577		93		16

Total derivatives designated as accounting hedges		25,859		1,030		87		25,327		1,183		147

Derivatives not designated as accounting hedges:⁽¹⁾
Interest rate contracts covering:
MSRs		293		16		8		383		18		12
Customer accommodation⁽²⁾		16,965		418		310		16,147		453		395
Other interest rate exposures		3,956		25		26		29,027		85		362

Total interest rate contracts		21,214		459		344		45,557		556		769

Foreign exchange contracts		1,389		188		53		1,348		193		65
Other contracts		1,204		1		6		932		4		6

Total derivatives not designated as accounting hedges		23,807		648		403		47,837		753		840

Total derivatives	$	49,666	$	1,678	$	490	$	73,164	$	1,936	$	987

⁽¹⁾

Derivative asset and liability amounts are presented on a gross basis based on individual contracts and do not reflect the impact of legally enforceable master counterparty netting agreements, collateral received/posted or net credit risk valuation adjustments. We recorded a net cumulative credit risk valuation adjustment related to our derivative positions of $19 million and $23 million as of March 31, 2012 and December 31, 2011, respectively. See "Derivative Counterparty Credit Risk" below for additional information.

⁽²⁾	Customer accommodation derivatives include those entered into with our commercial banking customers and those entered into with other counterparties to offset the market risk.

Upon the completion of the ING Direct acquisition in February 2012, we terminated the portfolio of interest-rate swaps we entered into in anticipation of the acquisition. These interest-rate swaps consisted of an initial notional amount of $23.8 billion and an additional notional amount of $1.0 billion resulting from subsequent rebalancing actions. The total cash payment at termination was $355 million. We recognized a mark-to-market loss of $78 million in earnings in the first quarter of 2012 related to these swaps.

Income Statement Presentation and AOCI

The following tables summarize the impact of derivatives and related hedged items on our consolidated statements of income and AOCI.

Fair Value Hedges and Free-Standing Derivatives

The net gains (losses) recognized in earnings related to derivatives in fair value hedging relationships and free-standing derivatives are presented below for the three months ended March 31, 2012 and 2011:


	Three Months Ended March 31,
(Dollars in millions)	2012			2011
Derivatives designated as accounting hedges:
Fair value interest rate contracts:
Loss recognized in earnings on derivatives⁽¹⁾	$	(68	)	$	(149	)
Gain recognized in earnings on hedged items⁽¹⁾		59			154

Net fair value hedge ineffectiveness gain (loss)		(9	)		5

Derivatives not designated as accounting hedges:
Interest rate contracts covering:
MSRs⁽¹⁾		(2	)		(1	)
Customer accommodation⁽¹⁾		11			8
Other interest rate exposures⁽¹⁾		(81	)		6

Total		(72	)		13

Foreign exchange contracts⁽¹⁾		(13	)		(3	)
Other contracts⁽¹⁾		(1	)		(3	)

Total gain (loss) on derivatives not designated as accounting hedges		(86	)		7

Net derivatives gain (loss) recognized in earnings	$	(95	)	$	12

⁽¹⁾	Amounts are recorded in our consolidated statements of income in other non-interest income.

Cash Flow and Net Investment Hedges

The table below shows the net gains (losses) related to derivatives designated as cash flow hedges and net investment hedges for the three months ended March 31, 2012 and 2011:


	Three Months Ended March 31,
(Dollars in millions)	2012			2011
Gain (loss) recorded in AOCI:⁽¹⁾
Cash flow hedges:
Interest rate contracts	$	6		$	7
Foreign exchange contracts		(6	)		0

Subtotal		0			7

Net investment hedges:
Foreign exchange contracts		0			(1	)

Net derivatives gain recognized in AOCI	$	0		$	6


	Three Months Ended March 31,
(Dollars in millions)	2012			2011
Gain (loss) recorded in earnings:
Cash flow hedges:
Gain (loss) reclassified from AOCI into earnings:
Interest rate contracts⁽²⁾	$	9		$	(12	)
Foreign exchange contracts⁽³⁾		(6	)		(2	)

Subtotal		3			(14	)

Gain (loss) recognized in earnings due to ineffectiveness:
Interest rate contracts⁽³⁾		0			0
Foreign exchange contracts ⁽³⁾		0			0

Subtotal		0			0

Net derivatives gain (loss) recognized in earnings	$	3		$	(14	)

⁽¹⁾	Amounts represent the effective portion.

⁽²⁾	Amounts reclassified are recorded in our consolidated statements of income in interest income or interest expense.

⁽³⁾	Amounts reclassified are recorded in our consolidated statements of income in other non-interest income.

We expect to reclassify net after-tax gains of $2 million recorded in AOCI as of March 31, 2012, related to derivatives designated as cash flow hedges to earnings over the next 12 months, which we expect to offset against the cash flows associated with the hedged forecasted transactions. The maximum length of time over which forecasted transactions were hedged was five years as of March 31, 2012. The amount we expect to reclassify into earnings may change as a result of changes in market conditions and ongoing actions taken as part of our overall risk management strategy.

Credit Default Swaps

We have credit exposure on credit default swap agreements that we entered into to manage our risk of loss on certain manufactured housing securitizations issued by GreenPoint Credit LLC in 2000. Our maximum credit exposure related to these swap agreements totaled $22 million and $23 million as of March 31, 2012 and December 31, 2011, respectively. These agreements are recorded in our consolidated balance sheets as a component of other liabilities. The value of our obligations under these swaps was $14 million and $12 million as of March 31, 2012 and December 31, 2011, respectively. See "Note 7—Variable Interest Entities and Securitizations" for additional information about our manufactured housing securitization transactions.

Credit Risk-Related Contingency Features

Certain of our derivative contracts include provisions requiring that our debt maintain a credit rating of investment grade or above by each of the major credit rating agencies. In the event of a downgrade of our debt credit rating below investment grade, some of our derivative counterparties would have the right to terminate the derivative contract and close-out the existing positions. Other derivative contracts include provisions that would, in the event of a downgrade of our debt credit rating below investment grade, allow our derivative counterparties to demand immediate and ongoing full overnight collateralization on derivative instruments in a net liability position. Certain of our derivative contracts may allow, in the event of a downgrade of our debt credit rating of any kind, our derivative counterparties to demand additional collateralization on such derivative instruments in a net liability position. The fair value of derivative instruments with credit-risk-related contingent features in a net liability position was $56 million and $141 million as of March 31, 2012 and December 31, 2011, respectively. We were required to post collateral, consisting of a combination of cash and securities, totaling $165 million and $353 million as of March 31, 2012 and December 31, 2011, respectively. If our debt credit rating had fallen below investment grade, we would have been required to post additional collateral of $26 million and $39 million as of March 31, 2012 and December 31, 2011, respectively.

Derivative Counterparty Credit Risk

Derivative instruments contain an element of credit risk that arises from the potential failure of a counterparty to perform according to the contractual terms of the contract. Our exposure to derivative counterparty credit risk at any point in time is represented by the fair value of derivatives in a gain position, or derivative assets, assuming no recoveries of underlying collateral. To mitigate the risk of counterparty default, we maintain collateral agreements with certain derivative counterparties. These agreements typically require both parties to maintain collateral in the event the fair values of derivative financial instruments exceed established thresholds. We received cash collateral from derivatives counterparties totaling $848 million and $894 million as of March 31, 2012 and December 31, 2011, respectively. We also received securities from derivatives counterparties totaling $90 million as of March 31, 2012, which we have the ability to repledge. We posted cash collateral in accounts maintained by derivatives counterparties totaling $165 million and $353 million as of March 31, 2012 and December 31, 2011, respectively.

We record counterparty credit risk valuation adjustments on our derivative assets to properly reflect the credit quality of the counterparty. We consider collateral and legally enforceable master netting agreements that mitigate our credit exposure to each counterparty in determining the counterparty credit risk valuation adjustment, which may be adjusted in future periods due to changes in the fair value of the derivative contract, collateral and creditworthiness of the counterparty. The cumulative counterparty credit risk valuation adjustment recorded on our consolidated balance sheets as a reduction in the derivative asset balance was $19 million and $25 million as of March 31, 2012 and December 31, 2011, respectively. We also adjust the fair value of our derivative liabilities to reflect the impact of our credit quality. We calculate this adjustment by comparing the spreads on our credit default swaps to the discount benchmark curve. The cumulative credit risk valuation adjustment related to our credit quality recorded on our consolidated balance sheets as a reduction in the derivative liability balance was $1 million and $2 million as of March 31, 2012 and December 31, 2011, respectively.

The entire disclosure for the entity's entire derivative instruments and hedging activities. Describes an entity's risk management strategies, derivatives in hedging activities and non-hedging derivative instruments, the assets, obligations, liabilities, revenues and expenses arising therefrom, and the amounts of and methodologies and assumptions used in determining the amounts of such items.

Reference 1: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 133
-Paragraph 45
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 2: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 133
-Paragraph 44
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 3: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 815
-SubTopic 30
-Section 50
-Paragraph 2
-URI http://asc.fasb.org/extlink&oid=6887037&loc=d3e80784-113994

Reference 4: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 815
-SubTopic 10
-Section 50
-Paragraph 1A
-URI http://asc.fasb.org/extlink&oid=6935481&loc=SL5579245-113959

Reference 5: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 815
-SubTopic 10
-Section 50
-Paragraph 4B
-URI http://asc.fasb.org/extlink&oid=6935481&loc=SL5624163-113959

Reference 6: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 815
-SubTopic 10
-Section 50
-Paragraph 4C
-URI http://asc.fasb.org/extlink&oid=6935481&loc=SL5624171-113959

Reference 7: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 815
-SubTopic 10
-Section 50
-Paragraph 4
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Stockholders' Equity

3 Months Ended

Mar. 31, 2012

Stockholders' Equity [Abstract]

Stockholders' Equity

NOTE 11—STOCKHOLDERS' EQUITY

Accumulated Other Comprehensive Income (AOCI)

The following table presents the cumulative balances of accumulated other comprehensive income, net of deferred tax of $148 million and $142 million as of March 31, 2012 and December 31, 2011, respectively:


(Dollars in millions)	March 31, 2012			December 31, 2011
Net unrealized gains (losses) on securities⁽¹⁾	$	288		$	294
Net unrecognized elements of defined benefit plans		(43	)		(43	)
Foreign currency translation adjustments		6			(49	)
Unrealized losses on cash flow hedging instruments		(25	)		(26	)
Other-than-temporary impairment not recognized in earnings on securities		44			10
Initial application of measurement date provisions for postretirement benefits other than pensions		(1	)		(1	)
Initial application from adoption of consolidation standards		(16	)		(16	)

Total accumulated other comprehensive income	$	253		$	169

⁽¹⁾

Includes net unrealized gains (losses) on securities available for sale and retained subordinated notes. Unrealized losses not related to credit on other-than-temporarily impaired securities of $116 million (net of income tax of $74 million) and $170 million (net of income tax of $109 million) were reported in other comprehensive income as of March 31, 2012 and December 31, 2011, respectively.

The entire disclosure for shareholders' equity, comprised of portions attributable to the parent entity and noncontrolling interest, if any, including other comprehensive income (as applicable). Including, but not limited to: (1) balances of common stock, preferred stock, additional paid-in capital, other capital and retained earnings; (2) accumulated balance for each classification of other comprehensive income and total amount of comprehensive income; (3) amount and nature of changes in separate accounts, including the number of shares authorized and outstanding, number of shares issued upon exercise and conversion, and for other comprehensive income, the adjustments for reclassifications to net income; (4) rights and privileges of each class of stock authorized; (5) basis of treasury stock, if other than cost, and amounts paid and accounting treatment for treasury stock purchased significantly in excess of market; (6) dividends paid or payable per share and in the aggregate for each class of stock for each period presented; (7) dividend restrictions and accumulated preferred dividends in arrears (in aggregate and per share amount); (8) retained earnings appropriations or restrictions, such as dividend restrictions; (9) impact of change in accounting principle, initial adoption of new accounting principle and correction of an error in previously issued financial statements; (10) shares held in trust for Employee Stock Ownership Plan (ESOP); (11) deferred compensation related to issuance of capital stock; (12) note received for issuance of stock; (13) unamortized discount on shares; (14) description, terms, and number of warrants or rights outstanding; (15) shares under subscription and subscription receivables, effective date of new retained earnings after quasi-reorganization and deficit eliminated by quasi-reorganization and, for a period of at least ten years after the effective date, the point in time from which the new retained dates; and (16) retroactive effective of subsequent change in capital structure.

Reference 1: http://www.xbrl.org/2003/role/presentationRef
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-Name Accounting Principles Board Opinion (APB)
-Number 12
-Paragraph 10
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 2: http://www.xbrl.org/2003/role/presentationRef
-Publisher SEC
-Name Regulation S-X (SX)
-Number 210
-Section 04
-Article 3

Reference 3: http://www.xbrl.org/2003/role/presentationRef
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-Name Regulation S-X (SX)
-Number 210
-Article 4
-Section 08
-Paragraph d

Reference 4: http://www.xbrl.org/2003/role/presentationRef
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-Name Accounting Research Bulletin (ARB)
-Number 43
-Chapter 1
-Section B
-Paragraph 7, 11A
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 5: http://www.xbrl.org/2003/role/presentationRef
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-Name Statement of Financial Accounting Standard (FAS)
-Number 129
-Paragraph 2, 3, 4, 5, 6, 7, 8
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 6: http://www.xbrl.org/2003/role/presentationRef
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-Section 08
-Article 4

Reference 7: http://www.xbrl.org/2003/role/presentationRef
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-Number 5
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-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 8: http://www.xbrl.org/2003/role/presentationRef
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-Number 210
-Section 02
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-Article 5

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Reference 21: http://www.xbrl.org/2003/role/presentationRef
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-Name Accounting Standards Codification
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-URI http://asc.fasb.org/extlink&oid=6521494

Reference 22: http://www.xbrl.org/2003/role/presentationRef
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Earnings Per Common Share [Abstract]

Earnings Per Common Share

3 Months Ended

Mar. 31, 2012

Earnings Per Common Share

NOTE 12—EARNINGS PER COMMON SHARE

The following table sets forth the computation of basic and diluted earnings per common share:


	Three Months Ended March 31,
(Dollars and Shares in millions, except per share data)	2012			2011
Basic earnings per share
Income from continuing operations, net of tax	$	1,505		$	1,032
Loss from discontinued operations, net of tax		(102	)		(16	)

Net income applicable to common equity		1,403			1,016
Dividends and undistributed earnings allocated to participating securities⁽¹⁾		(7	)		0

Net income available to common stockholders	$	1,396		$	1,016

Total weighted-average basic shares outstanding		509			454

Net income per share	$	2.74		$	2.24


	Three Months Ended March 31,
(Dollars and Shares in millions, except per share data)	2012		2011
Diluted earnings per share⁽²⁾
Net income available to common stockholders	$	1,396	$	1,016

Total weighted-average basic shares outstanding		509		454
Stock options, warrants, contingently issuable shares, and other		4		6

Total weighted-average diluted shares outstanding		513		460

Net income per share	$	2.72	$	2.21

⁽¹⁾	Includes undistributed earnings allocated to participating securities using the two-class method under the accounting guidance for computing earnings per share.

⁽²⁾	Excluded from the computation of diluted earnings per share was 9.1 million and 9.6 million of awards, options or warrants, for the three months ended March 31, 2012 and 2011, respectively, because their inclusion would be antidilutive.

On February 16, 2012, we settled forward sale agreements that we entered into with certain counterparties acting as forward purchasers in connection with a public offering of shares of our common stock on July 19, 2011. Pursuant to the forward sale agreements, we issued 40 million shares of our common stock at settlement.

On February 17, 2012, as part of the consideration for the acquisition of ING Direct, we issued 54,028,086 shares of our common stock to the ING Sellers.

On March 20, 2012 we closed a public offering of 24,442,706 shares of our common stock which we sold to the underwriters at a per share price of $51.14 for net proceeds of approximately $1.24 billion.

Fair Value Of Financial Instruments

3 Months Ended

Mar. 31, 2012

Fair Value Of Financial Instruments [Abstract]

Fair Value Of Financial Instruments

NOTE 13—FAIR VALUE OF FINANCIAL INSTRUMENTS

Fair value is defined as the price that would be received for an asset or paid to transfer a liability in an orderly transaction between market participants on the measurement date (also referred to as an exit price). The fair value accounting guidance provides a three-level fair value hierarchy for classifying financial instruments. This hierarchy is based on whether the inputs to the valuation techniques used to measure fair value are observable or unobservable. Fair value measurement of a financial asset or liability is assigned to a level based on the lowest level of any input that is significant to the fair value measurement in its entirety. The three levels of the fair value hierarchy are described below:


Level 1:		Quoted prices (unadjusted) in active markets for identical assets or liabilities.

Level 2:		Observable market-based inputs, other than quoted prices in active markets for identical assets or liabilities.

Level 3:		Unobservable inputs.

The accounting guidance for fair value requires that we maximize the use of observable inputs and minimize the use of unobservable inputs in determining fair value. The accounting guidance for derivatives also provides for the irrevocable option to elect, on a contract-by-contract basis, to measure certain financial assets and liabilities at fair value at inception of the contract and record any subsequent changes in fair value into earnings. We had not made any material fair value option elections as of March 31, 2012 and December 31, 2011.

Level 1, 2 and 3 Valuation Techniques

Financial instruments are considered Level 1 when the valuation can be based on quoted prices in active markets for identical assets or liabilities. Level 2 financial instruments are valued using quoted prices for similar assets or liabilities, quoted prices in markets that are not active, or models using inputs that are observable or can be corroborated by observable market data of substantially the full term of the assets or liabilities. Financial instruments are considered Level 3 when their values are determined using pricing models, discounted cash flow methodologies or similar techniques, and at least one significant model assumption or input is unobservable and when determination of the fair value requires significant management judgment or estimation.

The following table displays our assets and liabilities measured on our consolidated balance sheets at fair value on a recurring basis as of March 31, 2012 and December 31, 2011:

Assets and Liabilities Measured at Fair Value on a Recurring Basis


	March 31, 2012
	Fair Value Measurements Using									Total
(Dollars in millions)	Level 1			Level 2			Level 3			Total
Assets
Securities available for sale:
U.S. Treasury debt obligations	$	2,053		$	0		$	0		$	2,053
US Agency debt obligations		0			179			0			179
Residential mortgage-backed securities		0			39,385			1,821			41,206
Commercial mortgage-backed securities		0			5,198			387			5,585
Asset-backed securities		0			9,998			241			10,239
Other		273			1,268			7			1,548

Total securities available for sale		2,326			56,028			2,456			60,810
Other assets:
Mortgage servicing rights		0			0			95			95
Derivative receivables⁽¹⁾⁽²⁾		1			1,612			65			1,678
Retained interests in securitizations and other		0			0			140			140

Total Assets	$	2,327		$	57,640		$	2,756		$	62,723

Liabilities
Other liabilities:
Derivative payables⁽¹⁾⁽²⁾	$	(3	)	$	(451	)	$	(36	)	$	(490	)
Other⁽³⁾		0			0			(14	)		(14	)

Total Liabilities	$	(3	)	$	(451	)	$	(50	)	$	(504	)


	December 31, 2011
	Fair Value Measurements Using									Total
(Dollars in millions)	Level 1			Level 2			Level 3			Total
Assets
Securities available for sale:
U.S. Treasury debt obligations	$	124		$	0		$	0		$	124
U.S. Agency debt obligations		0			138			0			138
Residential mortgage-backed securities		0			26,455			195			26,650
Commercial mortgage-backed securities		0			913			274			1,187
Asset-backed securities		0			10,118			32			10,150
Other		279			219			12			510

Total securities available for sale		403			37,843			513			38,759
Other assets:
Mortgage servicing rights		0			0			93			93
Derivative receivables⁽¹⁾⁽²⁾		5			1,828			103			1,936
Retained interests in securitizations and other		0			0			145			145

Total Assets	$	408		$	39,671		$	854		$	40,933

Liabilities
Other liabilities:
Derivative payables⁽¹⁾⁽²⁾	$	(6	)	$	(702	)	$	(279	)	$	(987	)
Other⁽³⁾		0			0			(12	)		(12	)

Total Liabilities	$	(6	)	$	(702	)	$	(291	)	$	(999	)

⁽¹⁾

We do not offset the fair value of derivative contracts in a loss position against the fair value of contracts in a gain position. We also do not offset fair value amounts recognized for derivative instruments and fair value amounts recognized for the right to reclaim cash collateral or the obligation to return cash collateral arising from derivative instruments executed with the same counterparty under a master netting arrangement.

⁽²⁾

Does not reflect $19 million and $23 million recognized as a net valuation allowance on derivative assets and liabilities for non-performance risk as of March 31, 2012 and December 31, 2011, respectively. Non-performance risk is reflected in other assets/liabilities on the balance sheet and offset through the income statement in other income.

⁽³⁾	Includes manufactured housing, swap and other transactions. See "Note 7—Variable Interest Entities and Securitizations" for additional information.

The determination of the classification of financial instruments in Level 2 or Level 3 of the fair value hierarchy is performed at the end of each reporting period. We consider all available information, including observable market data, indications of market liquidity and orderliness, and our understanding of the valuation techniques and significant inputs. Based upon the specific facts and circumstances of each instrument or instrument category, judgments are made regarding the significance of the Level 3 inputs to the instruments' fair value measurement in its entirety. If Level 3 inputs are considered significant, the instrument is classified as Level 3. The process for determining fair value using unobservable inputs is generally more subjective and involves a high degree of management judgment and assumptions. During the first quarter of 2012, we had minimal movements between Levels 1 and 2.

Level 3 Instruments Only

Financial instruments are considered Level 3 when their values are determined using pricing models, which include comparison of prices from multiple sources, discounted cash flow methodologies or similar techniques and at least one significant model assumption or input is unobservable or there is significant variability among pricing sources. Level 3 financial instruments also include those for which the determination of fair value requires significant management judgment or estimation. The tables below present reconciliation for all assets and liabilities measured and recognized at fair value on a recurring basis using significant unobservable inputs (Level 3). When assets and liabilities are transferred between levels, we recognize the transfer as of the end of the period.


	Fair Value Measurements Using Significant Unobservable Inputs (Level 3) Three Months Ended March 31, 2012
	Balance, January 1, 2012			Total Gains or (Losses) (Realized/Unrealized)						Purchases		Sales			Issuances			Settlements			Transfers Into Level 3⁽²⁾		Transfers Out of Level 3⁽²⁾			Balance, March 31, 2012			Net Unrealized Gains (Losses) Included in Net Income Related to Assets and Liabilities Still Held as of March 31, 2012⁽³⁾
(Dollars in millions)	Balance, January 1, 2012			Included in Net Income⁽¹⁾			Included in Other Comprehensive Income			Purchases		Sales			Issuances			Settlements			Transfers Into Level 3⁽²⁾		Transfers Out of Level 3⁽²⁾			Balance, March 31, 2012
Assets:
Securities available-for-sale:
Residential mortgage-backed securities	$	195		$	(10	)	$	(26	)	$	2,279	$	(640	)	$	0		$	(16	)	$	98	$	(59	)	$	1,821		$	(10	)
Commercial mortgage-backed securities		274			4			3			297		(76	)		0			(3	)		13		(125	)		387			0
Asset-backed securities		32			0			5			105		0			0			(2	)		132		(31	)		241			4
Other		12			0			0			0		0			0			(5	)		6		(6	)		7			0
Total securities available -for-sale		513			(6	)		(18	)		2,681		(716	)		0			(26	)		249		(221	)		2,456			(6	)
Other Assets:
Mortgage servicing rights		93			1			0			0		0			4			(3	)		0		0			95			1
Derivative receivables		103			(3	)		0			0		0			2			(49	)		13		(1	)		65			(3	)
Retained interest in securitization and other		145			(5	)		0			0		0			0			0			0		0			140			(5	)
Liabilities:
Other Liabilities
Derivative Payables		(279	)		5			0			0		0			(32	)		259			8		3			(36	)		5
Other		(12	)		(2	)		0			0		0			0			0			0		0			(14	)		(2	)


	Fair Value Measurements Using Significant Unobservable Inputs (Level 3) Three Months Ended March 31, 2011
	Balance, January 1, 2011			Total Gains or (Losses) (Realized/Unrealized)						Purchases		Sales			Issuances		Settlements			Transfers Into Level 3⁽²⁾		Transfers Out of Level 3⁽²⁾		Balance, March 31, 2011			Net Unrealized Gains (Losses) Included in Net Income Related to Assets and Liabilities Still Held as of March 31, 2011⁽³⁾
(Dollars in millions)	Balance, January 1, 2011			Included in Net Income⁽¹⁾			Included in Other Comprehensive Income			Purchases		Sales			Issuances		Settlements			Transfers Into Level 3⁽²⁾		Transfers Out of Level 3⁽²⁾		Balance, March 31, 2011
Assets:
Securities available-for-sale:
Residential mortgage-backed securities	$	578		$	0		$	(6	)	$	0	$	(15	)	$	0	$	(38	)	$	0	$	0	$	519		$	0
Asset-backed securities		13			0			0			0		0			0		0			0		0		13			0
Other		7			0			0			0		0			0		7			0		0		7			0
Total securities available -for-sale		598			0			(6	)		0		(15	)		0		(38	)		0		0		539			0
Other Assets:
Mortgage servicing rights		141			3			0			0		0			4		(4	)		0		0		144			3
Derivative receivables		46			2			0			0		0			0		(7	)		0		0		41			2
Retained interest in securitization and other		120			(8	)		0			0		0			0		0			0		0		112			(8	)
Liabilities:
Other Liabilities
Derivative Payables		(43	)		(1	)		0			0		0			0		(3	)		0		0		(39	)		(1	)

⁽¹⁾

Gains (losses) related to Level 3 mortgage servicing rights are reported in other non-interest income, which is a component of non-interest income. Gains (losses) related to Level 3 derivative receivables and derivative payables are reported in other non-interest income, which is a component of non-interest income. Gains (losses) related to Level 3 retained interests in securitizations are reported in servicing and securitizations income, which is a component of non-interest income.

⁽²⁾	The transfers out of Level 3 for the first quarter of March 31, 2012 were primarily driven by greater consistency amongst multiple pricing sources. The transfers into Level 3 was primarily driven by less consistency amongst vendor pricing on individual securities for non-agency MBS.

⁽³⁾

The amount presented for unrealized gains (loss) for assets still held as of the reporting date primarily represents impairments for available-for-sale securities, accretion on certain fixed maturity securities, and change in fair value of derivative instruments. The impairments are reported in total other-than-temporary losses as a component of non-interest income.

We have a governance framework and a number of key controls that are intended to ensure that our fair value measurements are appropriate and reliable. Our governance framework provides for independent oversight and segregation of duties. Our control processes include review and approval of new transaction types, price verification and review of valuation judgments, methods, models, process controls and results. Groups independent from our trading and investing functions, including our Valuations Group and Valuations Advisory Committee, participate in the review and validation process.

Our Valuations Group performs periodic independent verification of fair value measurements by using independent analytics and other available market data to determine if assigned fair values are reasonable. For example, in cases where we rely on third party pricing services to obtain fair value measures, we analyze pricing variances among different pricing sources and validate the pricing used by comparing the information to additional sources, including dealer pricing indications in transaction results and other internal sources. Additional validation procedures performed by the Valuations Group include reviewing valuation inputs and assumptions, monitoring limits and acceptable variance thresholds between different pricing sources, and evaluating alternative methodologies and recommend improvements to valuation techniques. We perform due diligence reviews of the third party pricing services, including reviewing their pricing methodology and other control documentation. Additionally, on an on-going basis we may select a sample of securities and test their valuation by obtaining more detailed information about the pricing methodology, sources of information, and assumptions used to value the securities.

The Valuation Advisory Committee delegates the day-to-day valuation oversight to the Fair Value Committee. The Valuation Advisory Committee includes senior representation from business areas, our Enterprise Risk Oversight division and our Finance division. The purpose of the Valuations Advisory Committee is to inform the Chief Financial Officer on the reasonableness of fair valuations and to raise material risks or concerns, if any, concerning fair valuations. The Fair Value Committee regularly reviews and approves our valuation methodologies to ensure that our methodologies and practices are consistent with industry standards and adhere to regulatory and accounting guidance. The Chief Financial Officer determines when material issues or concerns regarding valuations shall be raised to the Audit and Risk Committee or other delegated committee of the Board of Directors.

The following presents the significant unobservable inputs relied upon to determine the fair values of our recurring Level 3 financial instruments. We utilize multiple third party pricing services to obtain fair value measures for our securities. Several of our third party pricing services are only able to provide unobservable input information for a limited number of securities due to software licensing restrictions. Other third party pricing services are able to provide unobservable input information for all securities for which they provide a valuation. As a result, the unobservable input information for the Available for Sale Securities presented below represents a composite summary of all information we are able to obtain for a majority of our securities. The unobservable input information for all other Level 3 financial instruments is based on the assumptions used in our internal valuation models.

Assets and Liabilities Measured at Fair Value on a Recurring Basis


Quantitative Information about Level 3 Fair Value Measurements
(Dollars in millions)	Fair Value at March 31, 2012	Significant Valuation Techniques	Significant Unobservable Inputs	Range (Weighted Average)
Assets:
Securities available-for-sale:

Residential mortgage-backed securities	1,821	Vendor pricing	Yield Constant prepayment rate Default rate	1-23% (7%)
				0-28% (7%)
				1-20% (8%)
			Loss severity	12-76% (52%)

Commercial mortgage-backed securities	387	Vendor pricing	Yield	2-8% (3%)
Commercial mortgage-backed securities	387	Vendor pricing	Constant prepayment rate	0-0% (0%)

Asset-backed securities	241	Vendor pricing	Yield	3-18% (7%)
			Constant prepayment rate	0-13% (3%)
			Default rate	2-15% (10%)
			Loss severity	42-80% (71%)

Other	7	Vendor pricing
Other	7	Vendor pricing
Other Assets:

Mortgage servicing rights	95	Discounted cash flows	Constant prepayment rate	9.82-32.10% (17.69%)
			Discount rate	9.93-23.00% (13.45%)
			Servicing cost ($ per loan)	$67.66-$364.31 ($187.81)

Derivative receivables	65	Present value	Swap rates	2.29-2.91% (2.74%)

Retained interests in securitization and other	140	Discounted cash flows	Life of receivables Constant prepayment rate Discount rate	19-86 months
				0.13-16.19%
				1.92-42.70%

Liabilities:
Other Liabilities:

Derivative payables	(36)	Present value	Swap rates	2.29-2.91% (2.74%)
Derivative payables	(36)	Black model	Flat volatility	28.56-29.05% (28.66%)

Other (Manufactured housing swap obligations)	(14)	Discounted cash flows	Constant prepayment rate	0.17-0.23% (0.20%)
			Default rate	0.32-0.38% (0.35%)
			Illiquidity risk	1.20%

Assets and Liabilities Measured at Fair Value on a Nonrecurring Basis

We are required to measure and recognize certain other financial assets at fair value on a nonrecurring basis in the consolidated balance sheet. These financial assets are not measured at fair value on an ongoing basis but are subject to fair value adjustments in certain circumstances (for example, when we evaluate impairment).

Loans Held For Sale

Loans held for sale are carried at the lower of aggregate cost, net of deferred fees, deferred origination costs and effects of hedge accounting, or fair value. The fair value of loans held for sale is determined using a discounted cash flow model or fair value of the underlying collateral, less the estimated cost to sell. Held for sale loans that are valued using a discounted cash flow are classified as Level 2. Loans that are valued using fair value less the estimated cost to sell have significant unobservable inputs and are classified as Level 3 under the fair value hierarchy. Fair value adjustments for loans held for sale are recorded in other non-interest expense in our consolidated statement of income.

Loans Held For Investment, Net

Loans held for investment are carried at the fair value of the underlying collateral, less the estimated cost to sell. Due to the use of unobservable inputs, loans held for investment are classified as Level 3 under the fair value hierarchy. Fair value adjustments for loans held for investment are recorded in provision for credit losses in the consolidated statement of income.

Foreclosed assets

Foreclosed assets are carried at the lower of its carrying amount or fair value less costs to sell. Due to the use of unobservable inputs, foreclosed assets are classified as Level 3 under the fair value hierarchy. Fair value adjustments for foreclosed assets are recorded in other non-interest expense in the consolidated statement of income.

Other Assets

Nonrecurring other assets measured at fair value consist of long-lived assets held for sale. These assets are recorded in other assets in our consolidated balance sheets. These assets are carried at the lower of their carrying amount or fair value less costs to sell. Due to the use of unobservable inputs, long-lived assets held for sale are classified as Level 3 under the fair value hierarchy. Fair value adjustments for other assets are recorded in other non-interest expense in the consolidated statement of income.

For assets measured at fair value on a nonrecurring basis and still held on the consolidated balance sheet, the following table provides the fair value measures by level of valuation assumptions used and the gains or losses recognized for these assets as a result of fair value measurements.


	March 31, 2012
	Fair Value Measurements Using						Assets at Fair Value		Significant Valuation Techniques	Significant Unobservable Inputs	Range (Weighted Average)
(Dollars in millions)	Level 1		Level 2		Level 3		Assets at Fair Value		Significant Valuation Techniques	Significant Unobservable Inputs	Range (Weighted Average)
Assets
Loans held for sale	$	0	$	627	$	0	$	627	N/A	N/A	N/A
Loans held for investment		0		0		79		79	Appraisal Value	Non-recoverable rate	10-38% (14%)
Foreclosed assets⁽¹⁾		0		0		100		100	Appraisal Value	Cost to Sell Bias Factor	10-14% 0-11%
Other⁽²⁾		0		0		22		22	Appraisal Value	Cost to Sell	6-6% (6%)

Total	$	0	$	627	$	201	$	828


	December 31, 2011
	Fair Value Measurements Using						Assets at Fair Value
(Dollars in millions)	Level 1		Level 2		Level 3		Assets at Fair Value
Assets
Loans held for sale	$	0	$	201	$	0	$	201
Loans held for investment		0		0		113		113
Foreclosed assets⁽¹⁾		0		0		169		169
Other⁽²⁾		0		0		21		21

Total	$	0	$	201	$	303	$	504


	Total Gains (Losses) Three Months Ended March 31,
(Dollars in millions)	2012			2011
Assets
Loans held for sale	$	16		$	(3	)
Loans held for investment		(25	)		(25	)
Foreclosed assets⁽¹⁾		(8	)		(30	)
Other⁽²⁾		(2	)		0

Total	$	(19	)	$	(58	)

⁽¹⁾	Represents the fair value and related losses of foreclosed properties that were written down subsequent to their initial classification as foreclosed properties.

⁽²⁾	Consists of long lived assets held for sale.

Fair Value of Financial Instruments

The following reflects the fair value of financial instruments, whether or not recognized on the consolidated balance sheet, at fair value as of March 31, 2012 and December 31, 2011:

March 31, 2012

Fair Value Measurements Using

(Dollars in millions)

Carrying
Amount

Estimated
Fair Value

Level 1

Level 2

Level 3

Financial Assets

Cash and cash equivalents

30,656

Restricted cash for securitization investors

1,090

Securities available for sale

60,810

2,326

56,028

2,456

Loans held for sale

627

Net loans held for investment

169,762

171,029

Interest receivable

1,157

Accounts receivable from securitization

Derivatives

1,678

1,612

Mortgage servicing rights

Financial Liabilities

Non-interest bearing deposits

19,274

Interest-bearing deposits

197,254

196,693

Senior and subordinated notes

11,948

12,219

Securitized debt obligations

15,474

15,636

12,492

3,144

Federal funds purchased and securities loaned or sold under agreements to repurchase

770

Other borrowings

4,693

4,755

349

3,287

1,119

Interest payable

384

Derivatives

490

451


	December 31, 2011
(Dollars in millions)	Carrying Amount		Estimated Fair Value
Financial Assets
Cash and cash equivalents	$	5,838	$	5,838
Restricted cash for securitization investors		791		791
Securities available for sale		38,759		38,759
Loans held for sale		201		201
Net loans held for investment		131,642		133,710
Interest receivable		1,029		1,029
Accounts receivable from securitization		94		94
Derivatives		1,936		1,936
Mortgage servicing rights		93		93

Financial Liabilities
Non-interest bearing deposits	$	18,281	$	18,281
Interest-bearing deposits		109,945		110,002
Senior and subordinated notes		11,034		10,870
Securitized debt obligations		16,527		16,632
Federal funds purchased and securities loaned or sold under agreements to repurchase		1,464		1,464
Other borrowings		10,536		10,607
Interest payable		466		466
Derivatives		987		987

The following describes the valuation techniques used in estimating the fair value of our financial instruments as of March 31, 2012 and December 31, 2011. We applied the fair value provisions, to the financial instruments not recognized on the consolidated balance sheet at fair value, which include loans held for investment, interest receivable, non-interest bearing and interest bearing deposits, other borrowings, senior and subordinated notes, and interest payable. The provisions requiring us to maximize the use of observable inputs and to measure fair value using a notion of exit price were factored into our selection of inputs of our established valuation techniques.

Financial Assets

Cash and Cash Equivalents

The carrying amounts of cash and due from banks, federal funds sold and resale agreements and interest-bearing deposits at other banks approximate fair value.

Restricted Cash or Securitization Investors

The carrying amounts of restricted cash for securitization investors approximate their fair value due to their relatively short-term nature.

Securities Available For Sale

Quoted prices in active markets are used to measure the fair value of U.S. Treasury securities. For other investment categories, we utilize multiple third party pricing services to obtain fair value measures for the large majority of our securities. A pricing service may be considered as the primary pricing provider for certain types of securities, and the designation of the primary pricing provider may vary depending on the type of securities. The determination of the primary pricing provider is based on our experience and validation benchmark of the pricing service's performance in terms of providing fair value measurement for the various types of securities.

Certain securities available for sale are classified as Level 2 and 3, the majority of which are collateralized mortgage obligations and mortgage-backed securities. Classification indicates that significant valuation assumptions are not consistently observable in the market. When significant assumptions are not consistently observable, fair values are derived using the best available data. Such data may include quotes provided by a dealer, the use of external pricing services, independent pricing models, or other model-based valuation techniques such as calculation of the present values of future cash flows incorporating assumptions such as benchmark yields, spreads, prepayment speeds, credit ratings, and losses. The techniques used by the pricing services utilize observable market data to the extent available. Pricing models may be used, which can vary by asset class and may incorporate available trade, bid and other market information. Across asset classes, information such as trader/dealer input, credit spreads, forward curves, and prepayment speeds are used to help determine appropriate valuations. Because many fixed income securities do not trade on a daily basis, the evaluated pricing applications may apply available information through processes such as benchmarking curves, like securities, sector groupings, and matrix pricing to prepare valuations. In addition, model processes are used by the pricing services to develop prepayment and interest rate scenarios.

We validate the pricing obtained from the primary pricing providers through comparison of pricing to additional sources, including other pricing services, dealer pricing indications in transaction results, and other internal sources. Pricing variances among different pricing sources are analyzed and validated. Additionally, on an on-going basis we may select a sample of securities and test the third party valuation by obtaining more detailed information about the pricing methodology, sources of information, and assumptions used to value the securities.

The significant unobservable inputs used in the fair value measurement of our residential, asset-backed and commercial securities include yield, prepayment rate, default rate and loss severity in the event of default. Significant increases (decreases) in any of those inputs in isolation or combination would result in a significant change in fair value measurement. Generally, an increase in the yield assumption will result in a decrease in fair value measurement, however, an increase or decrease in prepayment rate, default rate or loss severity may have a different impact on the fair value given various characteristics of the security including the capital structure of the deal, credit enhancement for the security or other factors.

As of March 31, 2012, we saw further improvements in the market value of our portfolio holdings driven by lower interest rates and reduced risk premiums as compared to 2011. The increase in the amount of Level 3 securities was primarily driven by the increase in non-agency MBS securities due to acquisition of ING Direct securities portfolio.

Loans Held For Sale

Loans held for sale are carried at the lower of aggregate cost, net of deferred fees, deferred origination costs and effects of hedge accounting, or fair value. The fair value of loans held for sale is determined using current secondary market prices for portfolios with similar characteristics. The carrying amounts as of March 31, 2012 and December 31, 2011 approximate fair value.

Loans Held For Investment, Net

The fair values of credit card loans, installment loans, auto loans, home loans and commercial loans were estimated using a discounted cash flow method, a form of the income approach. Discount rates were determined considering rates at which similar portfolios of loans would be made under current conditions and considering liquidity spreads applicable to each loan portfolio based on the secondary market. The fair value of credit card loans excluded any value related to customer account relationships. The increase in fair value above carrying amount at March 31, 2012 was primarily due to a tightening of liquidity spreads and improved credit performance noted in our credit card, auto and commercial loan portfolios.

Interest Receivable

The carrying amount of interest receivable approximates the fair value of this asset due to its relatively short-term nature.

Accounts Receivable from Securitizations

Accounts receivable from securitizations include the interest-only strip, retained notes accrued interest receivable, cash reserve accounts and cash spread accounts for those securitization structures achieving off-balance sheet treatment. Refer to "Note 7—Variable Interest Entities and Securitizations" for discussion regarding the adoption of the new accounting consolidation standards on January 1, 2010. We use a valuation model that calculates the present value of estimated future cash flows. The model incorporates our estimate of assumptions market participants use in determining fair value, including estimates of payment rates, defaults, and discount rates including adjustments for liquidity, and contractual interest and fees. Other retained interests related to securitizations are carried at cost, which approximates fair value. The valuation technique for these securities is discussed in more detail in "Note 7—Variable Interest Entities and Securitizations."

Derivative Assets

Most of our derivatives are not exchange traded, but instead traded in over the counter markets where quoted market prices are not readily available. The fair value derived for those derivatives using models that use primarily market observable inputs, such as interest rate yield curves, credit curves, option volatility and currency rates are classified as Level 2. Any derivative fair value measurements using significant assumptions that are unobservable are classified as Level 3, which include interest rate swaps whose remaining terms do not correlate with market observable interest rate yield curves. The impact of counterparty non-performance risk is considered when measuring the fair value of derivative assets. These derivatives are included in other assets on the balance sheet.

We validate the pricing obtained from the internal models through comparison of pricing to additional sources, including external valuation agents and other internal sources. Pricing variances among different pricing sources are analyzed and validated.

Mortgage Servicing Rights

MSRs do not trade in an active market with readily observable prices. Accordingly, we determine the fair value of MSRs using a valuation model that calculates the present value of estimated future net servicing income. The model incorporates assumptions that market participants use in estimating future net servicing income, including estimates of prepayment spreads, discount rate, cost to service, contractual servicing fee income, ancillary income and late fees. We record MSRs at fair value on a recurring basis. Fair value measurements of MSRs use significant unobservable inputs and, accordingly, are classified as Level 3. The valuation technique for these securities is discussed in more detail in "Note 8—Goodwill and Other Intangible Assets."

Financial liabilities

Interest Bearing Deposits

The fair value of other interest-bearing deposits was determined based on discounted expected cash flows using discount rates consistent with current market rates for similar products with similar remaining terms.

Non-Interest Bearing Deposits

The carrying amount of non-interest bearing deposits approximates fair value.

Senior and Subordinated Notes

We engage multiple third party pricing services in order to estimate the fair value of senior and subordinated notes. The pricing service utilizes a pricing model that incorporates available trade, bid and other market information. It also incorporates spread assumptions, volatility assumptions and relevant credit information into the pricing models.

Securitized Debt Obligations

We utilized multiple third party pricing services to obtain fair value measures for the large majority of our securitized debt obligations. The techniques used by the pricing services utilize observable market data to the extent available; and pricing models may be used which incorporate available trade, bid and other market information as described in the above section. We used internal pricing models, discounted cash flow models or similar techniques to estimate the fair value of certain securitization trusts where third party pricing was not available.

Other Borrowings

The carrying amount of federal funds purchased and repurchase agreements, FHLB advances, and other short-term borrowings approximates fair value. The fair value of junior subordinated borrowings was estimated using the same methodology as described for senior and subordinated notes. The fair value of other borrowings was determined based on trade information for bonds with similar duration and credit quality, adjusted to incorporate any relevant credit information of the issuer. The increase in fair value of other borrowings above carrying values at March 31, 2012 was primarily due to interest rate spreads across the industry.

Interest Payable

The carrying amount of interest payable approximates the fair value of this liability due to its relatively short-term nature.

Derivative Liabilities

Most of our derivatives are not exchange traded, but instead traded in over the counter markets where quoted market prices are not readily available. The fair value of those derivatives, derived using models that use primarily market observable inputs, such as interest rate yield curves, credit curves, option volatility and currency rates, are classified as Level 2. Any derivative fair value measurements using significant assumptions that are unobservable are classified as Level 3, which include interest rate swaps whose remaining terms do not correlate with market observable interest rate yield curves. The impact of counterparty non-performance risk is considered when measuring the fair value of derivative assets. These derivatives are included in other liabilities on the consolidated balance sheets.

Commitments to extend credit and letters of credit

These financial instruments are generally not sold or traded. The fair value of the financial guarantees outstanding and included in other liabilities as of March 31, 2012 and December 31, 2011 that have been issued since January 1, 2003 was $3 million and $4 million, respectively. The estimated fair values of extensions of credit and letters of credit are not readily available. However, the fair value of commitments to extend credit and letters of credit is based on fees currently charged to enter into similar agreements with comparable credit risks and the current creditworthiness of the counterparties. Commitments to extend credit issued by us are generally short-term in nature and, if drawn upon, are issued under current market terms and conditions for credits with comparable risks. At March 31, 2012 and December 31, 2011, there was no material unrealized appreciation or depreciation on these financial instruments.

The entire disclosure for the fair value of financial instruments (as defined), including financial assets and financial liabilities (collectively, as defined), and the measurements of those instruments as well as disclosures related to the fair value of non-financial assets and liabilities. Such disclosures about the financial instruments, assets, and liabilities would include: (1) the fair value of the required items together with their carrying amounts (as appropriate); (2) for items for which it is not practicable to estimate fair value, disclosure would include: (a) information pertinent to estimating fair value (including, carrying amount, effective interest rate, and maturity, and (b) the reasons why it is not practicable to estimate fair value; (3) significant concentrations of credit risk including: (a) information about the activity, region, or economic characteristics identifying a concentration, (b) the maximum amount of loss the entity is exposed to based on the gross fair value of the related item, (c) policy for requiring collateral or other security and information as to accessing such collateral or security, and (d) the nature and brief description of such collateral or security; (4) quantitative information about market risks and how such risks are managed; (5) for items measured on both a recurring and nonrecurring basis information regarding the inputs used to develop the fair value measurement; and (6) for items presented in the financial statement for which fair value measurement is elected: (a) information necessary to understand the reasons for the election, (b) discussion of the effect of fair value changes on earnings, (c) a description of [similar groups] items for which the election is made and the relation thereof to the balance sheet, the aggregate carrying value of items included in the balance sheet that are not eligible for the election; (7) all other required (as defined) and desired information.

Reference 1: http://www.xbrl.org/2003/role/presentationRef
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-Name Statement of Financial Accounting Standard (FAS)
-Number 133
-Paragraph 44A, 44B
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 2: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 107
-Paragraph 15C, 15D
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 3: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 107
-Paragraph 15A
-Subparagraph a-d
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 4: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 107
-Paragraph 15B
-Subparagraph a, b
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 5: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 107
-Paragraph 3, 10, 14, 15
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 6: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 157
-Paragraph 32, 33, 34
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 7: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 159
-Paragraph 17-22, 27, 28
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-Publisher FASB
-Name Accounting Standards Codification
-Topic 820
-SubTopic 10
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Business Segments

3 Months Ended

Mar. 31, 2012

Business Segments [Abstract]

Business Segments

Note 14—BUSINESS SEGMENTS

Our principal operations are currently organized into three major business segments, which are defined based on the products and services provided or the type of customer served: Credit Card, Consumer Banking and Commercial Banking. The operating results of acquired businesses have been included in our existing business segments. The substantial majority of the operations of ING Direct are reflected in Consumer Banking business results. Certain activities that are not part of a segment, such as management of our corporate investment portfolio and asset/liability management by our centralized Corporate Treasury group are included in the "Other" category.

The results of our individual businesses, which we report on a continuing operations basis, reflect the manner in which management evaluates performance and makes decisions about funding our operations and allocating resources. Our business segment results are intended to reflect each segment as if it were a stand-alone business. We use an internal management and reporting process to derive our business segment results. Our internal management and reporting process employs various allocation methodologies, including funds transfer pricing, to assign certain balance sheet assets, deposits and other liabilities and their related revenue and expenses directly or indirectly attributable to each business segment. See "Note 20—Business Segments" of our 2011 Form 10-K for information on the allocation methodologies used to derive our business segment results.

We may periodically change our business segments or reclassify business segment results based on modifications to our management reporting methodologies and changes in organizational alignment. In the first quarter of 2012, we re-aligned the reporting of our Commercial Banking business to reflect the operations on a product basis rather than by customer type. As a result of this re-alignment, we now report three product categories: commercial and multifamily real estate, commercial and industrial loans and small-ticket commercial real estate, which is a run-off portfolio. We previously reported four categories within our Commercial Banking business: commercial and multifamily real estate, middle market, specialty lending and small-ticket commercial real estate. Middle market and specialty lending related products are included in commercial and industrial loans. All tax-related commercial real estate investments, some of which were previously included in the "Other" segment, are now included in the commercial and multifamily real estate category of our Commercial Banking business. Because these tax-related commercial investments generate tax-exempt income or tax credits, we present the related revenue on a taxable-equivalent basis. Prior period amounts have been recast to conform to the current period presentation.

Segment Results and Reconciliation

The following tables provide a summary of our business segment results for the three months ended March 31, 2012 and 2011 and selected balance sheet data as of March 31, 2012 and December 31,2011. Total consolidated assets are not allocated among our business segments in the information that is reviewed by our chief operating decision maker. The total of our business segment results and "Other" category, does not differ from our total consolidated reported results.

Three Months Ended March 31, 2012

(Dollars in millions)

Credit
Card

Consumer
Banking

Commercial
Banking

Other

Total

Net interest income (expense)

1,992

1,288

431

(297

)

3,414

Non-interest income (expense)

598

176

662

1,521

Total revenue

2,590

1,464

516

365

4,935

Provision for credit losses

458

174

(69

)

573

Non-interest expense:

Core deposit intangible amortization

Other non-interest expense

1,268

906

252

2,458

Total non-interest expense

1,268

943

261

2,504

Income from continuing operations before income taxes

864

347

324

323

1,858

Income tax provision (benefit)

298

123

114

(182

)

353

Income from continuing operations, net of tax

566

224

210

505

1,505


	Three Months Ended March 31, 2011
(Dollars in millions)	Credit Card		Consumer Banking		Commercial Banking			Other			Total
Net interest income (expense)	$	1,941	$	983	$	376		$	(160	)	$	3,140
Non-interest income (expense)		674		186		71			11			942

Total revenue		2,615		1,169		447			(149	)		4,082
Provision for credit losses		450		95		(16	)		5			534
Non-interest expense:
Core deposit intangible amortization		0		35		11			0			46
Other non-interest expense		1,178		705		201			32			2,116

Total non-interest expense		1,178		740		212			32			2,162

Income (loss) from continuing operations before income taxes		987		334		251			(186	)		1,386
Income tax provision (benefit)		344		119		89			(198	)		354

Income from continuing operations, net of tax	$	643	$	215	$	162		$	12		$	1,032

Business Segment Loans and Deposits

The total loan and deposit amounts attributable to each of our reportable business segments as of March 31, 2012 and December 31, 2011 are presented in the following tables:

March 31, 2012

(Dollars in millions)

Credit
Card

Consumer
Banking

Commercial
Banking

Other

Total
Reported

Loans held for investment

61,476

77,300

34,906

140

173,822

Total deposits

176,007

28,046

12,475

216,528


	December 31, 2011
(Dollars in millions)	Credit Card		Consumer Banking		Commercial Banking		Other		Total Reported
Loans held for investment	$	65,075	$	36,315	$	34,327	$	175	$	135,892
Total deposits		0		88,540		26,683		13,003		128,226

The entire disclosure for reporting segments including data and tables. Reportable segments include those that meet any of the following quantitative thresholds a) it's reported revenue, including sales to external customers and intersegment sales or transfers is 10 percent or more of the combined revenue, internal and external, of all operating segments b) the absolute amount of its reported profit or loss is 10 percent or more of the greater, in absolute amount of 1) the combined reported profit of all operating segments that did not report a loss or 2) the combined reported loss of all operating segments that did report a loss c) its assets are 10 percent or more of the combined assets of all operating segments.

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Commitments, Contingencies And Guarantees [Abstract]

Commitments, Contingencies And Guarantees

3 Months Ended

Mar. 31, 2012

Commitments, Contingencies And Guarantees

NOTE 15—COMMITMENTS, CONTINGENCIES AND GUARANTEES

Letters of Credit

We issue letters of credit (financial standby, performance standby and commercial) to meet the financing needs of our customers. Standby letters of credit are conditional commitments issued by us to guarantee the performance of a customer to a third party in a borrowing arrangement. Commercial letters of credit are short-term commitments issued primarily to facilitate trade finance activities for customers and are generally collateralized by the goods being shipped to the client. Collateral requirements are similar to those for funded transactions and are established based on management's credit assessment of the customer. Management conducts regular reviews of all outstanding letters of credit and customer acceptances, and the results of these reviews are considered in assessing the adequacy of our allowance for loan and lease losses.

We had contractual amounts of standby letters of credit and commercial letters of credit of $1.8 billion and $1.9 billion as of March 31, 2012 and December 31, 2011. As of March 31, 2012, financial guarantees had expiration dates ranging from 2012 to 2023. The fair value of the guarantees outstanding which we included in our consolidated balance sheets in other liabilities was $3 million as of March 31, 2012.

Contingent Payments Related to Acquisitions and Partnership Agreements

Certain of our acquisition and partnership agreements include contingent payment provisions in which we agree to provide future payments, up to a maximum amount, based on certain performance criteria. Our contingent payment arrangements are generally based on the difference between the expected credit performance of specified loan portfolios as of the date of the applicable agreement and the actual future performance. To the extent that actual losses associated with these portfolios are less than the expected level, we agree to share a portion of the benefit with the seller. The maximum contingent payment amount related to our acquisitions totaled $330 million as of March 31, 2012. The actual payment amount related to $30 million of this balance will be determined as of September 30, 2012. The actual payment amount related to the remaining $300 million of this balance will be determined as of December 31, 2013. We recognized expense related to contingent payment arrangements of $12 million in Q1 2012. As such, we had a liability for contingent payments related to these arrangements of $100 million and $88 million as of March 31, 2012 and December 31, 2011, respectively.

Potential Mortgage Representation & Warranty Liabilities

In recent years, we acquired three subsidiaries that originated residential mortgage loans and sold them to various purchasers, including purchasers who created securitization trusts. These subsidiaries are Capital One Home Loans, which was acquired in February 2005; GreenPoint Mortgage Funding, Inc. ("GreenPoint"), which was acquired in December 2006 as part of the North Fork acquisition; and Chevy Chase Bank, which was acquired in February 2009 and subsequently merged into CONA.

In connection with their sales of mortgage loans, the subsidiaries entered into agreements containing varying representations and warranties about, among other things, the ownership of the loan, the validity of the lien securing the loan, the loan's compliance with any applicable loan criteria established by the purchaser, including underwriting guidelines and the ongoing existence of mortgage insurance, and the loan's compliance with applicable federal, state and local laws. The representations and warranties do not address the credit performance of the mortgage loans, but mortgage loan performance often influences whether a claim for breach of representation and warranty will be asserted and has an effect on the amount of any loss in the event of a breach of a representation or warranty.

Each of these subsidiaries may be required to repurchase mortgage loans in the event of certain breaches of these representations and warranties. In the event of a repurchase, the subsidiary is typically required to pay the then unpaid principal balance of the loan together with interest and certain expenses (including, in certain cases, legal costs incurred by the purchaser and/or others). The subsidiary then recovers the loan or, if the loan has been foreclosed, the underlying collateral. The subsidiary is exposed to any losses on the repurchased loans after giving effect to any recoveries on the collateral. In some instances, rather than repurchase the loans, a subsidiary may agree to make a cash payment to make an investor whole on losses or to settle repurchase claims. In addition, our subsidiaries may be required to indemnify certain purchasers and others against losses they incur as a result of certain breaches of representations and warranties. In some cases, the amount of such losses could exceed the repurchase amount of the related loans.

These subsidiaries, in total, originated and sold to non-affiliates approximately $111 billion original principal balance of mortgage loans between 2005 and 2008, which are the years (or "vintages") with respect to which our subsidiaries have received the vast majority of the repurchase requests and other related claims.

The following table presents the original principal balance of mortgage loan originations, by vintage for 2005 through 2008, for the three general categories of purchasers of mortgage loans and the outstanding principal balance as of March 31, 2012 and December 31, 2011:

Unpaid Principal Balance of Mortgage Loans Originated and Sold to Third Parties Based on Category of Purchaser


	Unpaid Principal Balance
	March 31, 2012		December 31, 2011		Original Unpaid Principal Balance
(Dollars in billions)	March 31, 2012		December 31, 2011		Total		2008		2007		2006		2005
Government sponsored enterprises ("GSEs")⁽¹⁾	$	5	$	5	$	11	$	1	$	4	$	3	$	3
Insured Securitizations		6		6		19		0		2		8		9
Uninsured Securitizations and Other		27		30		81		3		15		30		33

Total	$	38	$	41	$	111	$	4	$	21	$	41	$	45

⁽¹⁾	GSEs include Fannie Mae and Freddie Mac.

Between 2005 and 2008, our subsidiaries sold an aggregate amount of $11 billion in original principal balance mortgage loans to the GSEs.

Of the $19 billion in original principal balance of mortgage loans sold directly by our subsidiaries to private-label purchasers who placed the loans into securitizations supported by bond insurance ("Insured Securitizations"), approximately $16 billion original principal balance was placed in securitizations as to which the monoline bond insurers have made repurchase requests or loan file requests to one of our subsidiaries ("Active Insured Securitizations"), and the remaining approximately $3 billion original principal balance was placed in securitizations as to which the monoline bond insurers have not made repurchase requests or loan file requests to one of our subsidiaries ("Inactive Insured Securitizations"). Insured Securitizations often allow the monoline bond insurer to act independently of the investors. Bond insurers typically have indemnity agreements directly with both the mortgage originators and the securitizers, and they often have super-majority rights within the trust documentation that allow them to direct trustees to pursue mortgage repurchase requests without coordination with other investors.

Because we do not service most of the loans our subsidiaries sold to others, we do not have complete information about the current ownership of the $81 billion in original principal balance of mortgage loans not sold directly to GSEs or placed in Insured Securitizations. We have determined based on information obtained from third-party databases that about $50 billion original principal balance of these mortgage loans are currently held by private-label publicly issued securitizations not supported by bond insurance ("Uninsured Securitizations"). In contrast with the bond insurers in Insured Securitizations, investors in Uninsured Securitizations often face a number of legal and logistical hurdles before they can direct a securitization trustee to pursue mortgage repurchases, including the need to coordinate with a certain percentage of investors holding the securities and to indemnify the trustee for any litigation it undertakes. An additional approximately $21 billion original principal balance of mortgage loans were initially sold to private investors as whole loans. Of this amount, we believe approximately $10 billion original principal balance of mortgage loans were ultimately purchased by GSEs. For purposes of our reserves-setting process, we consider these loans to be private-label loans rather than GSE loans. Various known and unknown investors purchased the remaining $10 billion original principal balance of mortgage loans in this category.

With respect to the $111 billion in original principal balance of mortgage loans originated and sold to others between 2005 and 2008, we estimate that approximately $38 billion in unpaid principal balance remains outstanding as of March 31, 2012, approximately $15 billion in losses have been realized and approximately $10 billion in unpaid principal balance is at least 90 days delinquent. Because we do not service most of the loans we sold to others, we do not have complete information about the underlying credit performance levels for some of these mortgage loans. These amounts reflect our best estimates, including extrapolations where necessary. These extrapolations occur on the approximately $10 billion original principal balance of mortgage loans for which we do not have complete information about the current holders or the underlying credit performance. These estimates could change as we get additional data or refine our analysis.

The subsidiaries had open repurchase requests relating to approximately $2.3 billion original principal balance of mortgage loans as of March 31, 2012, compared with $2.1 billion as of December 31, 2011. As of March 31, 2012, the majority of new repurchase demands received over the last year and, as discussed below, the majority of our $1.1 billion reserve relates to the $27 billion of original principal balance of mortgage loans originally sold to the GSEs or to Active Insured Securitizations. Currently, repurchase demands predominantly relate to the 2006 and 2007 vintages. We have received relatively few repurchase demands from the 2008 and 2009 vintages. We believe this is because GreenPoint ceased originating mortgages in August 2007.

The following table presents information on pending repurchase requests by counterparty category and timing of initial repurchase request. The amounts presented are based on original loan principal balances.

Open Pipeline All Vintages (all entities)⁽¹⁾


(Dollars in millions) (All amounts are Original Principal Balance)	GSEs			Insured Securitizations			Uninsured Securitizations and Other			Total
Open claims as of December 31, 2010	$	126		$	832		$	665		$	1,623
Gross new demands received		196			359			131			686
Loans repurchased/made whole		(67	)		(14	)		(16	)		(97	)
Demands rescinded		(85	)		(6	)		(30	)		(121	)
Reclassifications⁽²⁾		6			72			(78	)		0

Open claims as of December 31, 2011	$	176		$	1,243		$	672		$	2,091

Gross new demands received		107			50			172			329
Loans repurchased/made whole		(9	)		(1	)		(22	)		(32	)
Demands rescinded		(35	)		0			(7	)		(42	)
Reclassifications⁽²⁾		0			1			(1	)		0

Open claims as of March 31, 2012	$	239		$	1,293		$	814		$	2,346

⁽¹⁾

The open pipeline includes all repurchase requests ever received by our subsidiaries where either the requesting party has not formally rescinded the repurchase request and where our subsidiary has not agreed to either repurchase the loan at issue or make the requesting party whole with respect to its losses. Accordingly, repurchase requests denied by our subsidiaries and not pursued by the counterparty remain in the open pipeline. Moreover, repurchase requests submitted by parties without contractual standing to pursue repurchase requests are included within the open pipeline unless the requesting party has formally rescinded its repurchase request. Finally, the amounts reflected in this chart are the original principal balance amounts of the mortgage loans at issue and do not correspond to the losses our subsidiary would incur upon the repurchase of these loans.

⁽²⁾	Represents adjustments to correct the counterparty category as of March 31, 2012 and December 31, 2011 for amounts that were misclassified. The reclassification had no impact on the total pending repurchase requests.

We have established representation and warranty reserves for losses associated with the mortgage loans sold by each subsidiary that we consider to be both probable and reasonably estimable, including both litigation and non-litigation liabilities. These reserves are reported in our consolidated balance sheets as a component of other liabilities. The reserve setting process relies heavily on estimates, which are inherently uncertain, and requires the application of judgment. We evaluate these estimates on a quarterly basis. We build our representation and warranty reserves through the provision for repurchase losses, which we report in our consolidated statements of income as a component of non-interest income for loans originated and sold by Chevy Chase Bank and Capital One Home Loans and as a component of discontinued operations for loans originated and sold by GreenPoint. In establishing the representation and warranty reserves, we consider a variety of factors depending on the category of purchaser.

In establishing reserves for the $11 billion original principal balance of GSE loans, we rely on the historical relationship between GSE loan losses and repurchase outcomes to estimate: (1) the percentage of current and future GSE loan defaults that we anticipate will result in repurchase requests from the GSEs over the lifetime of the GSE loans; and (2) the percentage of those repurchase requests that we anticipate will result in actual repurchases. We also rely on estimated collateral valuations and loss forecast models to estimate our lifetime liability on GSE loans. This reserving approach to the GSE loans reflects the historical interaction with the GSEs around repurchase requests, and also includes anticipated repurchases resulting from mortgage insurance rescissions. The GSEs typically have stronger contractual rights than non-GSE counterparties because GSE contracts typically do not contain prompt notice requirements for repurchase requests or materiality qualifications to the representations and warranties.

Moreover, although we often disagree with the GSEs about the validity of their repurchase requests, we have established a negotiation pattern whereby the GSEs and our subsidiaries continually negotiate around individual repurchase requests, leading to the GSEs rescinding some repurchase requests and our subsidiaries agreeing in some cases to repurchase some loans or make the GSEs whole with respect to losses. Our lifetime representation and warranty reserves with respect to GSE loans are grounded in this history. Finally, as discussed in more detail below, one of our subsidiaries entered into a settlement with a GSE to resolve present and future repurchase claims in the first quarter of 2012. Our reserves allocated to the GSE segment reflect the amount of that settlement which was paid after March 31, 2012.

For the $16 billion original principal balance in Active Insured Securitizations, our reserving approach also reflects our historical interaction with monoline bond insurers around repurchase requests. Typically, monoline bond insurers allege a very high repurchase rate with respect to the mortgage loans in the Active Insured Securitization category. In response to these repurchase requests, our subsidiaries typically request information from the monoline bond insurers demonstrating that the contractual requirements around a valid repurchase request have been satisfied. In response to these requests for supporting documentation, monoline bond insurers typically initiate litigation. Accordingly, our reserves within the Active Insured Securitization segment are not based upon the historical repurchase rate with monoline bond insurers, but rather upon the expected resolution of litigation with the monoline bond insurers. Every bond insurer within this category is pursuing a substantially similar litigation strategy either through active or probable litigation. Accordingly, our representation and warranty reserves for this category are litigation reserves. In establishing litigation reserves for this category each quarter, we consider current and future losses inherent within the securitization and apply legal judgment to the actual and anticipated factual and legal record to estimate the lifetime legal liability for each securitization. Our estimated legal liability for each securitization within this category assumes that we will be responsible for only a portion of the losses inherent in each securitization. Our litigation reserves with respect to both the U.S. Bank Litigation and the DBSP Litigation, in each case as referenced below, are contained within the Active Insured Securitization reserve category. Further, our litigation reserves with respect to indemnification risks from certain representation and warranty lawsuits brought by monoline bond insurers against third-party securitizations sponsors, where GreenPoint provided some or all of the mortgage collateral within the securitization but is not a defendant in the litigation, are also contained within this category.

For the $3 billion original principal balance of mortgage loans in the Inactive Insured Securitizations category and the $81 billion original principal balance of mortgage loans in the Uninsured Securitizations and other whole loan sales categories, we establish reserves by relying on our historical activity and repurchase rates to estimate repurchase liabilities over the next twelve (12) months. We do not believe we can estimate repurchase liability for these categories for a period longer than twelve (12) months because of the relatively irregular nature of repurchase activity within these categories. Some Uninsured Securitization investors from this category who have not made repurchase requests or filed representation and warranty lawsuits are currently suing investment banks and securitization sponsors under federal and/or state securities laws. Although we face some direct and indirect indemnity risks from these litigations, we generally have not established reserves with respect to these indemnity risks because we do not consider them to be both probable and reasonably estimable liabilities.

The aggregate reserves for all three subsidiaries were $1.1 billion as of March 31, 2012, as compared with $943 million as of December 31, 2011. We recorded a total provision for repurchase losses for our representation and warranty repurchase exposure of $169 million for the three months ended March 31, 2012, primarily driven by an increased reserve associated with a settlement between a subsidiary and a GSE to resolve present and future repurchase claims. This GSE settlement accounted for $95 million of the $169 million provision. The remainder of the provision is primarily driven by certain inactive insured securitizations becoming active insured securitizations in the first quarter.

During the first quarter of 2012, we had settlements of repurchase requests totaling $11 million that were charged against the reserve. The table below summarizes changes in our representation and warranty reserves for the three months ended March 31, 2012 and 2011, and for full year 2011:

Changes in Representation and Warranty Reserves


	Three Months Ended March 31,						Full Year
(Dollars in millions)	2012			2011			2011
Representation and warranty repurchase reserve, beginning of period⁽¹⁾	$	943		$	816		$	816
Provision for repurchase losses⁽²⁾		169			44			212
Net realized losses		(11	)		(14	)		(85	)

Representation and warranty repurchase reserve, end of period⁽¹⁾	$	1,101		$	846		$	943

⁽¹⁾	Reported in our consolidated balance sheets as a component of other liabilities.

⁽²⁾

The pre-tax portion of the provision for mortgage repurchase claims recognized in our consolidated statements of income as a component of non-interest income totaled $16 million and $5 million for the three months ended March 31, 2012 and 2011, respectively. The pre-tax portion of the provision for mortgage repurchase claims recognized in our consolidated statements of income as a component of discontinued operations totaled $153 million and $39 million, for the three months ended March 31, 2012 and 2011, respectively.

As indicated in the table below, most of the reserves relate to the $11 billion in original principal balance of mortgage loans sold directly to the GSEs and to the $16 billion in mortgage loans sold to purchasers who placed them into Active Insured Securitizations.

Allocation of Representation and Warranty Reserves


	Reserve Liability
(Dollars in millions, except for loans sold)	March 31, 2012		December 31, 2011		Loans Sold 2005 to 2008⁽¹⁾
GSEs and Active Insured Securitizations	$	927	$	778	$	27
Inactive Insured Securitizations and Others		174		165		84

Total	$	1,101	$	943	$	111

⁽¹⁾	Reflects, in billions, the total original principal balance of mortgage loans originated by our subsidiaries and sold to third party investors between 2005 and 2008.

The adequacy of the reserves and the ultimate amount of losses incurred by our subsidiaries will depend on, among other things, actual future mortgage loan performance, the actual level of future repurchase and indemnification requests (including the extent, if any, to which Inactive Insured Securitizations and other currently inactive investors ultimately assert claims), the actual success rates of claimants, developments in litigation, actual recoveries on the collateral and macroeconomic conditions (including unemployment levels and housing prices).

As part of our business planning processes, we have considered various outcomes relating to the potential future representation and warranty liabilities of our subsidiaries that are possible but do not rise to the level of being both probable and reasonably estimable outcomes that would justify an incremental accrual under applicable accounting standards. We believe that the upper end of the reasonably possible future losses from representation and warranty claims beyond the current accrual levels, including reasonably possible future losses relating to the US Bank Litigation, DBSP Litigation and the FHLB of Boston Litigation, could be as high as $1.5 billion, which is unchanged from the estimate provided as of December 31, 2011. Notwithstanding our ongoing attempts to estimate a reasonably possible amount of loss beyond our current accrual levels based on current information, it is possible that actual future losses will exceed both the current accrual level and our current estimated upper-end of the amount of reasonably possible losses. There is still significant uncertainty regarding the numerous factors that may impact the ultimate loss levels, including, but not limited to, litigation outcomes, future repurchase claims levels, ultimate repurchase success rates and mortgage loan performance levels.

Litigation

In accordance with the current accounting standards for loss contingencies, we establish reserves for litigation related matters when it is probable that a loss associated with a claim or proceeding has been incurred and the amount of the loss can be reasonably estimated. Litigation claims and proceedings of all types are subject to many uncertain factors that generally cannot be predicted with assurance. Below we provide a description of material legal proceedings and claims.

For some of the matters disclosed below, we are able to determine estimates of potential future outcomes that are not probable and reasonably estimable outcomes justifying either the establishment of a reserve or an incremental reserve build, but which are reasonably possible outcomes. For other disclosed matters, such an estimate is not possible at this time. For those matters where an estimate is possible, excluding the reasonably possible future losses relating to the U.S. Bank Litigation, the DBSP Litigation, and the FHLB of Boston Litigation because reasonably possible losses with respect to those litigations are included within the range of reasonably possible representation and warranty liabilities discussed above, management currently estimates the aggregate high end of the range of possible loss is $50 million to $175 million. Notwithstanding our attempt to estimate a reasonably possible range of loss beyond our current accrual levels for some litigation matters based on current information, it is possible that actual future losses will exceed both the current accrual level and the range of reasonably possible losses disclosed here. Given the inherent uncertainties involved in these matters, and the very large or indeterminate damages sought in some of these matters, there is significant uncertainty as to the ultimate liability we may incur from these litigation matters and an adverse outcome in one or more of these matters could be material to our results of operations or cash flows for any particular reporting period.

Interchange Litigation

In 2005, a number of entities, each purporting to represent a class of retail merchants, filed antitrust lawsuits (the "Interchange Lawsuits") against MasterCard and Visa and several member banks, including our subsidiaries and us, alleging among other things, that the defendants conspired to fix the level of interchange fees. The complaints seek injunctive relief and civil monetary damages, which could be trebled. Separately, a number of large merchants have asserted similar claims against Visa and MasterCard only. In October 2005, the class and merchant Interchange Lawsuits were consolidated before the U.S. District Court for the Eastern District of New York for certain purposes, including discovery. Fact and expert discovery have closed. The parties have briefed and presented oral argument on motions to dismiss, class certification and motions for summary judgment and are awaiting decisions from the court.

The defendant banks are members of Visa U.S.A., Inc. ("Visa"). As members, our subsidiary banks have indemnification obligations to Visa with respect to final judgments and settlements of certain litigation against Visa. In the first quarter of 2008, Visa completed an IPO of its stock. With IPO proceeds, Visa established an escrow account for the benefit of member banks to fund certain litigation settlements and claims, including the Interchange Lawsuits. As a result, in the first quarter of 2008, we reduced our Visa-related indemnification liabilities of $91 million recorded in other liabilities with a corresponding reduction of other non-interest expense. We made an election in accordance with the accounting guidance for fair value option for financial assets and liabilities on the indemnification guarantee to Visa, and the fair value of the guarantee at December 31, 2011 and March 31, 2012 was zero. In January 2011, we entered into a MasterCard Settlement and Judgment Sharing Agreement, along with other defendant banks, which apportions between MasterCard and its member banks any costs and liabilities of any judgment or settlement arising from the Interchange Lawsuits.

In March 2011, a furniture store owner, on behalf of himself and other merchants who accept Visa and MasterCard branded credit cards, filed a class action in the Supreme Court of British Columbia (Vancouver Registry) against the Visa and MasterCard membership associations related to credit card interchange fees. In May 2011, another merchant, on behalf of himself and other merchants who accept Visa and MasterCard branded credit cards, filed a class action in the Ontario Superior Court of Justice (Toronto Region) asserting the same alleged violations of law related to credit card interchange fees and network rules. In April, 2012, Capital One Financial Corporation was included as a defendant, along with several other member banks, to an existing class action against Visa and MasterCard that is pending in the Superior Court of Quebec (District of Montreal) and brought by a merchant corporation on behalf of itself and other merchants that accept Visa and MasterCard branded credit cards. All three class actions name Visa and MasterCard and a number of member banks, including Capital One Financial Corporation. Capital One Bank (Canada Branch), which was not named as a defendant, issues only MasterCard branded credit cards in Canada. The class action complaints allege that the associations and member banks are liable for civil conspiracy, unjust enrichment, constructive trust and unlawful interference with economic interests and violated Canadian anti-competition laws by (a) conspiring to fix supra-competitive interchange fees and merchant discounts, and (b) requiring participation in the respective networks and adherence to Visa and MasterCard Rules to acceptance of payment guarantee services.

Late Fees Litigation

In 2007, a number of individual plaintiffs, each purporting to represent a class of cardholders, filed antitrust lawsuits in the U.S. District Court for the Northern District of California against several issuing banks, including us. These lawsuits allege, among other things, that the defendants conspired to fix the level of late fees and over-limit fees charged to cardholders, and that these fees are excessive. In May 2007, the cases were consolidated for all purposes, and a consolidated amended complaint was filed alleging violations of federal statutes and state law. The amended complaint requests civil monetary damages, which could be trebled, and injunctive relief. In November 2007, the court dismissed the amended complaint. Plaintiffs appealed that order to the Ninth Circuit Court of Appeals. The plaintiffs' appeal challenges the dismissal of their claims under the National Bank Act, the Depository Institutions Deregulation Act of 1980 and the California Unfair Competition Law (the "UCL"), but not their antitrust conspiracy claims. In June 2009, the Ninth Circuit Court of Appeals stayed the matter pending the bankruptcy proceedings of one of the defendant financial institutions. On January 4, 2012, the Ninth Circuit Court of Appeals entered an additional order continuing the stay of the matter pending the bankruptcy proceedings.

Credit Card Interest Rate Litigation

In July 2010, the U.S. Court of Appeals for the Ninth Circuit reversed a dismissal entered in favor of COBNA in Rubio v. Capital One Bank, which was filed in the U.S. District Court for the Central District of California in 2007. The plaintiff in Rubio alleges in a putative class action that COBNA breached its contractual obligations and violated the Truth In Lending Act (the "TILA") and the UCL when it raised interest rates on certain credit card accounts. The plaintiff seeks damages, restitution, attorney's fees and an injunction against future rate increases. The District Court granted COBNA's motion to dismiss all claims as a matter of law prior to any discovery. On appeal, the Ninth Circuit reversed the District Court's dismissal with respect to the TILA and UCL claims, remanding the case back to the District Court for further proceedings. The Ninth Circuit upheld the dismissal of the plaintiff's breach of contract claim, finding that COBNA was contractually allowed to increase interest rates. In September 2010, the Ninth Circuit denied COBNA's Petition for Panel Rehearing and Rehearing En Banc. In January 2011, COBNA filed a writ of certiorari with the United States Supreme Court, seeking leave to appeal the Ninth Circuit's ruling. On April 4, 2011, the United States Supreme Court denied Capital One's writ of certiorari, and as a result, the Ninth Circuit remanded the case back to the District Court to begin discovery. The parties have briefed plaintiff's motion for class certification and await oral argument before the Court.

The Capital One Bank Credit Card Interest Rate Multi-district Litigation matter involves similar issues as Rubio. This multi-district litigation matter was created as a result of a June 2010 transfer order issued by the United States Judicial Panel on Multi-district Litigation ("MDL"), which consolidated for pretrial proceedings in the U.S. District Court for the Northern District of Georgia two pending putative class actions against COBNA—Nancy Mancuso, et al. v. Capital One Bank (USA), N.A., et al., (E.D. Virginia); and Kevin S. Barker, et al. v. Capital One Bank (USA), N.A., (N.D. Georgia), A third action, Jennifer L. Kolkowski v. Capital One Bank (USA), N.A., (C.D. California) was subsequently transferred into the MDL. On August 2, 2010, the plaintiffs in the MDL filed a Consolidated Amended Complaint. The Consolidated Amended Complaint alleges in a putative class action that COBNA breached its contractual obligations, and violated the TILA, the California Consumers Legal Remedies Act, the UCL, the California False Advertising Act, the New Jersey Consumer Fraud Act, and the Kansas Consumer Protection Act when it raised interest rates on certain credit card accounts. The MDL plaintiffs seek statutory damages, restitution, attorney's fees and an injunction against future rate increases. Fact discovery is now closed. On August 8, 2011, Capital One filed a motion for summary judgment, which remains pending with the court.

Mortgage Repurchase Litigation

On February 5, 2009, GreenPoint was named as a defendant in a lawsuit commenced in the Supreme Court of the State of New York, New York County, by U.S. Bank National Association, Syncora Guarantee Inc. (formerly known as XL Capital Assurance Inc.) and CIFG Assurance North America, Inc. (the "U.S. Bank Litigation"). Plaintiffs allege, among other things, that GreenPoint breached certain representations and warranties in two contracts pursuant to which GreenPoint sold approximately 30,000 mortgage loans having an aggregate original principal balance of approximately $1.8 billion to a purchaser that ultimately transferred most of these mortgage loans to a securitization trust. Some of the securities issued by the trust were insured by two of the plaintiffs. Plaintiffs have alleged breaches of representations and warranties with respect to certain specific mortgage loans. Plaintiffs seek unspecified damages and an order compelling GreenPoint to repurchase the entire portfolio of 30,000 mortgage loans based on alleged breaches of representations and warranties relating to a limited sampling of loans in the portfolio, or, alternatively, the repurchase of specific mortgage loans to which the alleged breaches of representations and warranties relate. On March 3, 2010, the Court granted GreenPoint's motion to dismiss with respect to plaintiffs Syncora and CIFG and denied the motion with respect to U.S. Bank. In March 2010, GreenPoint answered the complaint with respect to U.S. Bank, denying the allegations, and filed a counterclaim against U.S. Bank alleging breach of covenant of good faith and fair dealing. In April 2010, plaintiffs U.S. Bank, Syncora, and CIFG filed an amended complaint seeking, among other things, the repurchase remedies described above and indemnification for losses suffered by Syncora and CIFG. GreenPoint filed a motion to dismiss the amended complaint. In January 2011, the Court instructed plaintiffs to seek leave of court to file an amended complaint supported by an evidentiary showing of merit. Plaintiffs filed their motion for leave in June 2011, GreenPoint opposed the motion, and the court heard arguments on the motion in January 2012. On February 28, 2012, the Court denied plaintiff's motion for leave to an amended complaint and dismissed Syncora and CIFG with prejudice. Syncora and CIFG have appealed the ruling. As noted above, GreenPoint has established reserves with respect to its probable and reasonably estimable legal liability from the U.S. Bank Lawsuit, which reserves are included within the overall representation and warranty reserve. Also as noted above, GreenPoint has exposure to loss in excess of the amount established within the overall representation and warranty reserve because GreenPoint has not established reserves with respect to the portfolio-wide repurchase claim on the basis that the claim is not considered probable and reasonably estimable. In the event GreenPoint is obligated to repurchase all 30,000 mortgage loans under the portfolio-wide repurchase claim, GreenPoint would incur the current and future economic losses inherent in the portfolio. With respect to the mortgage loan portfolio at issue in the U.S. Bank Litigation, we believe approximately $865 million of losses have been realized and approximately $276 million in mortgage loans are still outstanding, of which approximately $30 million are more than 90 days delinquent, including foreclosures and REO.

In September 2010, DB Structured Products, Inc. ("DBSP") named GreenPoint in a third-party complaint, filed in the New York County Supreme Court, alleging breach of contract and seeking indemnification (the "DBSP Litigation"). In the underlying suit, Assured Guaranty Municipal Corp. ("AGM") sued DBSP for alleged breaches of representations and warranties made by DBSP with respect to certain residential mortgage loans that collateralize a securitization insured by AGM and sponsored by DBSP (the "Underlying Lawsuit"). DBSP purchased the HELOC loans from GreenPoint in 2006. The entire securitization is comprised of about 6,200 mortgage loans with an aggregate original principal balance of approximately $353 million. DBSP asserts that any liability it faces lies with GreenPoint, alleging that DBSP's representations and warranties to AGM are substantially similar to the representations and warranties made by GreenPoint to DBSP. GreenPoint filed a motion to dismiss the complaint in October 2010, which the court denied on July 25, 2011. The parties are currently engaged in discovery. As noted above, GreenPoint has established reserves with respect to its estimated probable and reasonable estimable legal liability from the DBSP Litigation, which reserves are included within the overall representation and warranty reserve. Also as noted above, GreenPoint has not established a reserve with respect to any portfolio-wide repurchase claim, but in the event GreenPoint is obligated to indemnify DBSP for the repurchase of all 6,200 mortgage loans, GreenPoint would incur the current and future economic losses inherent in the securitization. With respect to these loans, we believe approximately $150 million of losses have been realized and approximately $43 million in mortgage loans are still outstanding, of which approximately $2 million are more than 90 days delinquent, including foreclosures and REO.

SEC Investigation

Since July 2009, we have been providing documents and information in response to an inquiry by the Staff of the SEC. In the first quarter of 2010, the SEC issued a formal order of investigation with respect to this inquiry. Although the order, as is generally customary, authorizes a broader inquiry by the Staff, we believe that the investigation is focused largely on our method of determining the loan loss reserves for our auto finance business for certain quarterly periods in 2007. We are cooperating fully with the Staff's investigation.

Checking Account Overdraft Litigation

In May 2010, Capital One Financial Corporation and COBNA were named as defendants in a putative class action named Steen v. Capital One Financial Corporation, et al., filed in the U.S. District Court for the Eastern District of Louisiana. Plaintiff challenges our practices relating to fees for overdraft and non-sufficient funds fees on consumer checking accounts. Plaintiff alleges that our methodology for posting transactions to customer accounts is designed to maximize the generation of overdraft fees, supporting claims for breach of contract, breach of the covenant of good faith and fair dealing, unconscionability, conversion, unjust enrichment and violations of state unfair trade practices laws. Plaintiff seeks a range of remedies, including restitution, disgorgement, injunctive relief, punitive damages and attorneys' fees. In May 2010, the case was transferred to the Southern District of Florida for coordinated pre-trial proceedings as part of a multi-district litigation (MDL) involving numerous defendant banks, In re Checking Account Overdraft Litigation. In January 2011, plaintiffs filed a second amended complaint against CONA in the MDL court. In February 2011, CONA filed a motion to dismiss the second amended complaint. On March 21, 2011, the MDL court granted the motion to dismiss claims of breach of the covenant of good faith and fair dealing under Texas law, but denied the motion to dismiss in all other respects. On April 18, 2011, CONA moved for reconsideration of those portions of the court's ruling denying its motion to dismiss, and on June 7, 2011, CONA moved for certification of an interlocutory appeal. The MDL court denied the motion to reconsider on June 23, 2011, and denied the motion for interlocutory appeal on July 13, 2011. The parties have been engaged in discovery since May, 2011.

Patent Litigation

On February 23, 2011, Capital One Financial Corporation, Capital One, N.A., and Capital One Bank (USA), N.A. (collectively, "Capital One"), were named as defendants, along with several other banks, in a patent infringement lawsuit filed by DataTreasury Corporation ("DataTreasury") in the United States District Court for the Eastern District of Texas. DataTreasury alleges that Capital One and the other banks willfully infringed certain patents relating to remote image capture with centralized processing and storage. Capital One was served with the complaint on April 5, 2011, and filed an answer on May 26, 2011. On August 30, 2011, Capital One joined other defendants in filing a Motion to Transfer Venue from the U.S. District Court for the Eastern District of Texas, Tyler Division to the Southern District of Texas, Houston Division. That motion was denied by the trial court on January 30, 2012. All of the defendants have sought an appeal to the United States Court of Appeals for the Federal Circuit on the venue issue, which in currently in the briefing stage. The parties are also engaged in discovery.

FHLB Securities Litigation

On April 20, 2011, the Federal Home Loan Bank of Boston (the "FHLB of Boston") filed suit against dozens of mortgage industry participants in Massachusetts Superior Court, alleging, among other things, violations of Massachusetts state securities laws in the sale and marketing of certain residential mortgage-backed securities (the "FHLB of Boston Litigation"). Capital One Financial Corporation and Capital One, National Association are named in the complaint as alleged successors in interest to Chevy Chase Bank, which allegedly marketed some of the mortgage-backed securities at issue in the litigation. The FHLB of Boston seeks rescission, unspecified damages, attorneys' fees, and other unspecified relief. The case was removed to the United States District Court for the District of Massachusetts in May 2011, and plaintiff subsequently filed a motion to remand the matter to state court. On March 9, 2012, the court denied plaintiff's motion to remand.

Other Pending and Threatened Litigation

In addition, we are commonly subject to various pending and threatened legal actions relating to the conduct of our normal business activities. In the opinion of management, the ultimate aggregate liability, if any, arising out of all such other pending or threatened legal actions will not be material to our consolidated financial position or our results of operations.

Subsequent Events

3 Months Ended

Mar. 31, 2012

Subsequent Events [Abstract]

Subsequent Events

NOTE 16—SUBSEQUENT EVENTS

On August 10, 2011, we entered into a purchase and sale agreement (the "Purchase Agreement") with HSBC Finance Corporation, HSBC USA Inc. and HSBC Technology and Services (USA) Inc. (collectively, "HSBC"), to acquire substantially all of the assets and assume liabilities of HSBC's credit card and private-label credit card business in the United States (other than the HSBC Bank USA, National Association consumer credit card program and certain other retained assets and liabilities) (the "HSBC Transaction"). On May 1, 2012, we closed the HSBC Transaction, which included (i) the acquisition of HSBC's domestic credit card portfolio, (ii) its on-going private label and co-branded partnerships, and (iii) other assets, including infrastructure and capabilities. At closing, we acquired approximately 27 million new active accounts and approximately $28.2 billion in credit card receivables and approximately $0.6 billion in other net assets. The HSBC Transaction enhances the existing franchise and scale in the Domestic Card business and accelerates our achievement of a leading position in retail credit card partnerships.

In exchange for the assets and liabilities acquired in the HSBC Transaction, we transferred consideration of approximately $31.3 billion in cash to HSBC, which included a $2.5 billion premium. We financed the acquisition through a combination of existing cash, including cash acquired from the ING Direct acquisition, sale of securities held as available-for-sale, as well as public debt and equity offerings executed in March 2012. Given the limited time between the acquisition date and the issuance of our consolidated financial statements for March 31, 2012, the allocation of the purchase price of the HSBC Transaction based on the fair value of assets acquired and liabilities assumed as of May 1, 2012 has not yet been completed and we do not have final information regarding the total costs associated with the debt and equity offerings. We are in the process of gathering this information as well as assembling and assessing information to assist us in determining the required fair value measures at acquisition. We expect to substantially complete the initial accounting for the HSBC Transaction, including the purchase price allocation, during the second quarter of 2012. We will begin reporting the results, including the impact of the HSBC Transaction, for the period, from the date of closing of the HSBC Transaction, in our unaudited consolidated financial statements in the second quarter of 2012. We also will provide the following additional information, which is currently not available to us, in our second quarter 2012 unaudited consolidated financial statements:

•

total acquisition-related costs, including the costs associated with the debt and equity offerings that occurred in March 2012;

•

comparative consolidated pro forma revenue and net income results as if the acquisition of HSBC had occurred as of January 1, 2011;

•

the fair value, gross contractually required payments, best estimate as of the acquisition date of the required payments that are not expected to be collected, and other information related to acquired loans;

•

the amounts recorded at acquisition for each major class of assets acquired and liabilities assumed;

•

the nature, amounts recognized and measurement basis of assets and liabilities arising from contingencies recognized at acquisition; and

•

qualitative and quantitative information related to any goodwill or bargain purchase gain recorded at acquisition.

Summary Of Significant Accounting Policies (Policy)	3 Months Ended
Summary Of Significant Accounting Policies (Policy)	Mar. 31, 2012
Summary Of Significant Accounting Policies [Abstract]
Basis Of Presentation And Use Of Estimates	Basis of Presentation and Use of Estimates The accompanying consolidated financial statements have been prepared in conformity with accounting principles generally accepted in the United States ("U.S. GAAP") for interim financial information and should be read in conjunction with the audited consolidated financial statements in our Annual Report on Form 10-K for the year ended December 31, 2011 ("2011 Form 10-K"). Certain financial information that is normally included in annual financial statements prepared in conformity with U.S. GAAP, but is not required for interim reporting purposes, has been condensed or omitted. In the opinion of management, all adjustments, consisting of normal recurring adjustments, necessary for a fair presentation of our interim unaudited financial statements have been reflected. The preparation of financial statements in conformity with U.S. GAAP requires management to make estimates and assumptions that affect the amounts reported in the consolidated financial statements and related disclosures. These estimates are based on information available as of the date of the consolidated financial statements. While management makes its best judgment, actual amounts or results could differ from these estimates. Interim period results may not be indicative of results for the full year.
Principles Of Consolidation	Principles of Consolidation The consolidated financial statements include the accounts of Capital One Financial Corporation and all other entities in which we have a controlling financial interest. All significant intercompany accounts and transactions have been eliminated. Certain prior period amounts have been reclassified to conform to the current period presentation.
Significant Accounting Policies	Significant Accounting Policies We provide a summary of our significant accounting policies in our 2011 Form 10-K under "Notes to Consolidated Financial Statements—Note 1—Summary of Significant Accounting Policies." Below we describe accounting standards that we adopted in 2012 and recently issued accounting standards that we have not yet adopted. *Accounting Standards Adopted in 2012* Goodwill Impairment In September 2011, the FASB issued guidance that is intended to simplify goodwill impairment testing by providing entities with the option to first assess qualitatively whether it is necessary to perform the two-step quantitative analysis currently required. If an entity chooses to perform a qualitative assessment and determines that it is more likely than not that the fair value of a reporting unit is less than its carrying amount, the quantitative two-step goodwill impairment test is required. Otherwise, goodwill is deemed to be not impaired and no further evaluation analysis would be necessary. The amended goodwill impairment guidance does not affect the manner in which a company estimates fair value. The amended guidance was effective for annual and interim goodwill impairment tests performed for fiscal years beginning after December 15, 2011, with early adoption permitted. We adopted the amended guidance on January 1, 2012. We had $13.6 billion in goodwill as of March 31, 2012, the value of which was not affected by the adoption of this standard. Presentation of Comprehensive Income In June 2011, the FASB issued new accounting guidance that revises the manner in which comprehensive income is required to be presented in financial statements. The new guidance requires companies to present the components of net income and other comprehensive income either as one continuous statement or as two consecutive statements. The guidance eliminates the option to present components of other comprehensive income in the statement of changes in stockholders' equity. It does not change the items which must be reported in other comprehensive income, how such items are measured or when they must be reclassified from other comprehensive income to net income. The guidance requires retrospective application and was effective for interim and annual periods beginning on or after December 15, 2011. We adopted the guidance in the first quarter of 2012 and elected to present other comprehensive income in a separate statement immediately following our consolidated statement of income. Our adoption of the guidance had no effect on our financial condition, results of operations or liquidity since it impacts presentation only. Fair Value Measurement: Amendments to Achieve Common Fair Value Measurement and Disclosure Requirements in U.S. GAAP and International Financial Reporting Standards ("IFRS") In May 2011, the FASB issued amended guidance on fair value that is intended to provide a converged fair value framework for U.S. GAAP and IFRS. While the amended guidance continues to define fair value as an exit price, it changes some fair value measurement principles and expands the existing disclosure requirements for fair value measurements. The amended guidance was effective for public entities during interim and annual periods beginning after December 15, 2011, with early adoption prohibited. The new guidance requires prospective application and disclosure in the period of adoption of the change, if any, in valuation techniques and related inputs resulting from application of the amendments and quantification of the total effect, if practicable. We adopted the amended guidance in the first quarter of 2012. The change in fair value measurement principles did not result in any changes to the fair value of our assets or liabilities carried at fair value and thus, had no effect on our financial condition, results of operations or liquidity. The new disclosures required by the amended guidance are included in "Note 13—Fair Value of Financial Instruments". Transfers and Servicing: Reconsideration of Effective Control for Repurchase Agreements In April 2011, the FASB issued an amendment to the guidance for transfers and servicing with regard to repurchase agreements and other agreements that both entitle and obligate a transferor to repurchase or redeem financial assets before their maturity. This amendment removes the criterion related to collateral maintenance from the transferor's assessment of effective control. It focuses the assessment of effective control on the transferor's rights and obligations with respect to the transferred financial assets and not whether the transferor has the practical ability to perform in accordance with those rights or obligations. We adopted the amended guidance on January 1, 2012 which did not have a material impact on our consolidated financial statements. *Recently Issued but Not Yet Adopted Accounting Standards* Offsetting Financial Assets and Liabilities In December 2011, the FASB issued guidance intended to enhance current disclosure requirements on offsetting financial assets and liabilities. The new disclosures will enable financial statement users to compare balance sheets prepared under U.S. GAAP and IFRS, which are subject to different offsetting models. Upon adoption, entities will be required to disclose both gross and net information about instruments and transactions eligible for offset in the balance sheet as well as instruments and transactions subject to an agreement similar to a master netting arrangement. The disclosures will be required irrespective of whether such instruments are presented gross or net on the balance sheet. The guidance is effective for annual and interim reporting periods beginning on or after January 1, 2013, with comparative retrospective disclosures required for all periods presented. Our adoption of the guidance will have no effect on our financial condition, results of operations or liquidity since it impacts disclosures only.

Disclosure of accounting policy regarding (1) the principles it follows in consolidating or combining the separate financial statements, including the principles followed in determining the inclusion or exclusion of subsidiaries or other entities in the consolidated or combined financial statements and (2) its treatment of interests (for example, common stock, a partnership interest or other means of exerting influence) in other entities, for example consolidation or use of the equity or cost methods of accounting. The accounting policy may also address the accounting treatment for intercompany accounts and transactions, noncontrolling interest, and the income statement treatment in consolidation for issuances of stock by a subsidiary.

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Reference 3: http://www.xbrl.org/2003/role/presentationRef
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Reference 4: http://www.xbrl.org/2003/role/presentationRef
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Reference 5: http://www.xbrl.org/2003/role/presentationRef
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Reference 6: http://www.xbrl.org/2003/role/presentationRef
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Reference 7: http://www.xbrl.org/2003/role/presentationRef
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Reference 8: http://www.xbrl.org/2003/role/presentationRef
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-Topic 325
-SubTopic 20
-URI http://asc.fasb.org/subtopic&trid=2197087

Summary Of Purchase Price To The Fair Value Of Assets Acquired And Liabilities Assumed

Acquisitions (Tables)

3 Months Ended

Mar. 31, 2012

Acquisitions [Abstract]


(Dollars in millions)	Fair Value
Purchase price:
Cash	$	6,321
Fair value of Capital One common stock issued (54,028,086 shares)		2,638

Aggregate consideration transferred		8,959

Allocation of purchase price to net assets acquired:
Assets:
Cash and due from banks	$	20,061
Investments		30,237
Loans held for investment		40,042
Loans held for sale		367
Premises and equipment		245
Accrued interest receivable⁽¹⁾		170
Identifiable intangible assets		358
Other assets⁽¹⁾		2,854

Total assets		94,334

Liabilities:
Interest payable		31
Interest-bearing deposits		84,410
Other borrowings		6
Other liabilities⁽³⁾		334

Total liabilities		84,781

Net assets acquired	$	9,553

Bargain purchase gain	$	594

⁽¹⁾	Includes $79 million of accrued interest receivable attributable to loans held for investment.

⁽²⁾	Other assets include $801 million of deferred tax assets, net of a valuation allowance of $8 million, as of the acquisition date.

⁽³⁾	Other liabilities include $181 million of deferred tax liabilities as of the acquisition date.

Schedule Of Impact Of Acquired Company And Pro Forma Information On Our Results Of Operations

ING Direct
Impact⁽¹⁾

Combined
Pro Forma
Results⁽²⁾

Three Months
Ended

Three Months Ended
March 31,

(Dollars in millions)

March 31, 2012

2012

2011

Revenue⁽³⁾

237

5,151

5,280

Income from continuing operations, net of tax

948

1,104

⁽¹⁾	Reflects the approximate half-quarter impact of ING Direct on our results of operations in the first quarter of 2012.

⁽²⁾	Reflects the combined pro forma results of operations of ING Direct and Capital One assuming the acquisition had occurred on January 1, 2011.

⁽³⁾	Consists of net interest income and non-interest income.

Discontinued Operations (Tables)

3 Months Ended

Mar. 31, 2012

Discontinued Operations [Abstract]

Summary Of Results From Discontinued Operations


	Three Months Ended March 31,
(Dollars in millions)	2012			2011
Net interest expense	$	0		$	0
Non-interest expense		(161	)		(25	)

Loss from discontinued operations before taxes		(161	)		(25	)
Income tax benefit		59			9

Loss from discontinued operations, net of taxes	$	(102	)	$	(16	)

Investment Securities (Tables)

3 Months Ended

Mar. 31, 2012

Schedule Of Available-For-Sale Securities


	March 31, 2012
(Dollars in millions)	Amortized Cost		Total Gross Unrealized Gains		Gross Unrealized Losses- OTTI⁽¹⁾			Gross Unrealized Losses- Other⁽²⁾			Total Gross Unrealized Losses			Fair Value
Securities available for sale:
U.S. Treasury debt obligations	$	2,048	$	7	$	0		$	(2	)	$	(2	)	$	2,053
U.S. Agency debt obligations⁽³⁾		172		7		0			0			0			179
Residential mortgage-backed securities("RMBS"):
Agency⁽⁴⁾		36,781		525		0			(46	)		(46	)		37,260
Non-agency		4,069		36		(116	)		(43	)		(159	)		3,946

Total RMBS		40,850		561		(116	)		(89	)		(205	)		41,206

Commercial mortgage-backed securities ("CMBS"):
Agency⁽⁴⁾		4,337		31		0			(3	)		(3	)		4,365
Non-agency		1,195		26		0			(1	)		(1	)		1,220

Total CMBS		5,532		57		0			(4	)		(4	)		5,585

Asset-backed securities ("ABS")⁽⁵⁾		10,207		47		0			(15	)		(15	)		10,239
Other⁽⁶⁾		1,508		42		0			(2	)		(2	)		1,548

Total securities available for sale	$	60,317	$	721	$	(116	)	$	(112	)	$	(228	)	$	60,810


	December 31, 2011
(Dollars in millions)	Amortized Cost		Total Gross Unrealized Gains		Gross Unrealized Losses- OTTI⁽¹⁾			Gross Unrealized Losses- Other⁽²⁾			Total Gross Unrealized Losses			Fair Value
Securities available for sale:
U.S. Treasury debt obligations	$	115	$	9	$	0		$	0		$	0		$	124
U.S. Agency debt obligations⁽³⁾		131		7		0			0			0			138
Residential mortgage-backed securities("RMBS"):
Agency⁽⁴⁾		24,980		539		0			(31	)		(31	)		25,488
Non-agency		1,340		1		(170	)		(9	)		(179	)		1,162

Total RMBS		26,320		540		(170	)		(40	)		(210	)		26,650

Commercial mortgage-backed securities ("CMBS"):
Agency⁽⁴⁾		697		14		0			0			0			711
Non-agency		459		17		0			0			0			476

Total CMBS		1,156		31		0			0			0			1,187

Asset-backed securities ("ABS")⁽⁵⁾		10,119		45		0			(14	)		(14	)		10,150
Other⁽⁶⁾		462		51		0			(3	)		(3	)		510

Total securities available for sale	$	38,303	$	683	$	(170	)	$	(57	)	$	(227	)	$	38,759

⁽¹⁾	Represents the amount of cumulative non-credit other-than-temporary impairment ("OTTI") losses recorded in AOCI. These losses are included in total gross unrealized losses.

⁽²⁾	Represents the amount of cumulative gross unrealized losses on securities for which we have not recognized OTTI.

⁽³⁾	Primarily consists of debt securities issued by Fannie Mae and Freddie Mac, which had an amortized cost of $130 million at both March 31, 2012 and December 31, 2011, and fair value of $136 million and $137 million, as of March 31, 2012 and December 31, 2011, respectively.

⁽⁴⁾

⁽⁵⁾

⁽⁶⁾	Consists of foreign government/agency bonds, covered bonds, municipal securities and equity investments, primarily related to CRA activities.

Schedule Of Available-For-Sale Securities In A Gross Unrealized Loss Position


	March 31, 2012
	Less than 12 Months					12 Months or Longer					Total
(Dollars in millions)	Fair Value		Gross Unrealized Losses			Fair Value		Gross Unrealized Losses			Fair Value		Gross Unrealized Losses
Securities available for sale:
US Treasury Debt Obligations	$	1,727	$	(2	)	$	0	$	0		$	1,727	$	(2	)
RMBS:
Agency⁽¹⁾		12,108		(44	)		312		(2	)		12,420	$	(46	)
Non-agency		893		(41	)		1,063		(118	)		1,956		(159	)

Total RMBS		13,001		(85	)		1,375		(120	)		14,376		(205	)

CMBS:
Agency⁽¹⁾		536		(3	)		0		0			536		(3	)
Non-agency		360		(1	)		0		0			360		(1	)

Total CMBS		896		(4	)		0		0			896		(4	)

Total ABS		1,626		(12	)		233		(3	)		1,859		(15	)
Other		553		0			60		(2	)		613		(2	)

Total securities available-for-sale in a gross unrealized loss position	$	17,803	$	(103	)	$	1,668	$	(125	)	$	19,471	$	(228	)


	December 31, 2011
	Less than 12 Months					12 Months or Longer					Total
(Dollars in millions)	Fair Value		Gross Unrealized Losses			Fair Value		Gross Unrealized Losses			Fair Value		Gross Unrealized Losses
Securities available for sale:
RMBS:
Agency⁽¹⁾	$	4,731	$	(30	)	$	334	$	(1	)	$	5,065	$	(31	)
Non-agency		151		(17	)		986		(162	)		1,137		(179	)

Total RMBS		4,882		(47	)		1,320		(163	)		6,202		(210	)

CMBS:
Agency⁽¹⁾		100		0			0		0			100		0
Non-agency		67		0			0		0			67		0

Total CMBS		167		0			0		0			167		0
Total ABS		2,084		(11	)		81		(3	)		2,165		(14	)
Other		198		0			85		(3	)		283		(3	)

Total securities available-for-sale in a gross unrealized loss position	$	7,331	$	(58	)	$	1,486	$	(169	)	$	8,817	$	(227	)

⁽¹⁾	Consists of mortgage-backed securities issued by Fannie Mae, Freddie Mac and Ginnie Mae.

Schedule Of Scheduled Contractual Maturities Of Investment Securities


	March 31, 2012
(Dollars in millions)	Amortized Cost		Fair Value
Due in 1 year or less	$	4,764	$	4,775
Due after 1 year through 5 years		8,589		8,631
Due after 5 years through 10 years		3,154		3,210
Due after 10 years⁽¹⁾		43,810		44,194

Total	$	60,317	$	60,810

⁽¹⁾	Investments with no stated maturities, which consist of equity securities, are included with contractual maturities due after 10 years.

Schedule Of Expected Maturities And Weighted Average Yields Of Investment Securities By Major Security Type

March 31, 2012

Due in 1 Year
or Less

Due > 1 Year
through
5 Years

Due > 5 Years
through
10 Years

Due > 10 Years

Total

(Dollars in millions)

Amount

Average
Yield⁽¹⁾

Amount

Average
Yield⁽¹⁾

Amount

Average
Yield⁽¹⁾

Amount

Average
Yield⁽¹⁾

Amount

Average
Yield⁽¹⁾

Fair value of securities available for sale:

U.S. Treasury debt obligations

505

0.20

1,548

0.72

2,053

0.59

U.S. Agency debt obligations⁽²⁾

4.43

134

4.38

3.48

179

4.31

RMBS:

Agency⁽³⁾

1,695

3.87

33,221

2.54

2,344

2.52

37,260

2.60

Non-agency

181

7.42

1,535

8.44

2,130

7.34

100

6.35

3,946

7.75

Total RMBS

1,876

4.22

34,756

2.81

4,474

4.86

100

6.35

41,206

3.11

CMBS:

Agency⁽³⁾

137

2.47

3,249

1.74

932

2.60

0.87

4,365

1.94

Non-agency

392

3.43

417

4.20

411

3.81

1,220

3.82

Total CMBS

529

3.18

3,666

2.02

1,343

2.96

0.87

5,585

2.34

Total ABS

3,836

2.01

6,043

1.42

303

5.10

9.00

10,239

1.80

Other⁽⁴⁾

694

1.12

698

1.14

4.88

154

0.50

1,548

1.09

Total securities available for sale

7,470

2.45

46,845

2.48

6,122

4.47

373

3.93

60,810

2.69

Amortized cost of securities available-for-sale

7,452

46,369

6,157

339

60,317

⁽¹⁾	Average yields are calculated based on the amortized cost of each security.

⁽²⁾	Consists of debt securities issued by Fannie Mae and Freddie Mac.

⁽³⁾	Consists of mortgage-backed securities issued by Fannie Mae, Freddie Mac and Ginnie Mae.

⁽⁴⁾	Yields of tax-exempt securities are calculated on a fully taxable-equivalent (FTE) basis.

Schedule Of Other-Than-Temporary Impairment Losses On Debt Securities Recognized In Earnings


	Three Months Ended March 31,
(Dollars in millions)	2012		2011
Total OTTI losses	$	4	$	23
Portion of OTTI impairment losses recorded in AOCI		10		(20	)

Net OTTI losses recognized in earnings	$	14	$	3

Schedule Of Credit Losses Related To Debt Securities Recognized In Earnings


	Three Months Ended March 31,
(Dollars in millions)	2012			2011
Credit loss component, beginning of period	$	68		$	49
Additions:
Initial credit impairment		1			1
Subsequent credit impairment		13			2

Total additions		14			3

Reductions:
Sales of credit-impaired securities		(0	)		(2	)

Total reductions		(0	)		(2	)

Ending balance	$	82		$	50

Schedule Of Changes In AOCI, Net Of Taxes, Related To Available-For-Sale Securities


	Three Months Ended March 31,
(Dollars in millions)	2012		2011
Beginning balance AOCI related to securities available for sale, net of tax⁽¹⁾	$	286	$	369
Net unrealized holding gains (losses), net of tax⁽²⁾		14		(55	)
Net realized losses (gains) reclassified from AOCI into earnings, net of tax⁽³⁾		10		(3	)

Ending balance AOCI related to securities available for sale, net of tax	$	310	$	311

⁽¹⁾	Net of tax benefit of $157 million and $203 million for the three months ended March 31, 2012 and 2011, respectively.

⁽²⁾	Net of tax benefit (expense) of $8 million and $(30) million for the three months ended March 31, 2012 and 2011, respectively.

⁽³⁾	Net of tax (benefit) expense of $5 million and $(2) for the three months ended March 31, 2012 and 2011, respectively.

Schedule Of Gross Realized Gains And Losses On The Sale And Redemption Of Available-For-Sale Securities Recognized In Earnings


	Three Months Ended March 31,
(Dollars in millions)	2012			2011
Gross realized investment gains	$	17		$	5
Gross realized investment losses		(6	)		(2	)

Net realized gains	$	11		$	3

Total proceeds from sales	$	7,337		$	846

Schedule Of Initial Fair Value And Accretable Yield Of Acquired Credit Impaired Debt Securities


	Purchased Credit-Impaired Securities
Contractually outstanding principal and interest at acquisition	$	5,646
Less: Nonaccretable difference (expected principal losses of $1,103 million and foregone interest of $157 million)		(1,260	)

Cash flows expected to be collected at acquisition⁽ ¹ ⁾		4,386
Less: Accretable yield		(1,474	)

Fair value of securities acquired	$	2,912

⁽¹ ⁾	Represents undiscounted expected principal and interest cash flows at acquisition.

Schedule Of Outstanding Contractual Balance And Carrying Value Of Credit-Impaired ING Direct Debt Securities


	March 31, 2012
(Dollars in millions)	Purchased Credit-Impaired Securities
Contractual balance	$	5,513

Carrying value	$	2,814

Schedule Of Changes In Accretable Yield Of Acquired Securities


(Dollars in millions)	Purchased Credit-Impaired Securities
Accretable yield prior to February 17, 2012	$	0
Additions from new acquisitions		1,474
Accretion recognized in earnings		(12	)
Reductions due to disposals, transfers, and other non-credit related changes		0
Net reclassifications to/from nonaccretable difference		0

Accretable yield as of March 31, 2012	$	1,462

Loans (Tables)

3 Months Ended

Mar. 31, 2012

Loans [Abstract]

Composition Of Loans Held-For Investment Portfolio


(Dollars in millions)	March 31, 2012		December 31, 2011
Credit card business:
Domestic credit card loans	$	51,607	$	54,682
International credit card loans		8,303		8,466

Total credit card loans		59,910		63,148

Domestic installment loans		1,566		1,927

Total installment loans		1,566		1,927

Total credit card		61,476		65,075

Consumer Banking business:
Auto		23,568		21,779
Home loan		49,550		10,433
Other retail		4,182		4,103

Total consumer banking		77,300		36,315

Commercial Banking business:⁽¹⁾
Commercial and multifamily real estate		15,702		15,736
Commercial and industrial		17,761		17,088

Total commercial lending		33,463		32,824
Small-ticket commercial real estate		1,443		1,503

Total commercial banking		34,906		34,327
Other:
Other loans		140		175

Total loans	$	173,822	$	135,892

⁽¹⁾	Includes construction loans and land development loans totaling $2.1 billion and $2.2 billion as of March 31, 2012 and December 31, 2011, respectively.

Aging Of Held-For Investment Loans By Portfolio Segment And Class

March 31, 2012

(Dollars in millions)

Current

30-59
Days

60-89
Days

³ 90
Days

Total
Delinquent
Loans

Acquired
Loans⁽¹⁾

Total
Loans

³ 90 Days
and
Accruing⁽²⁾

Nonperforming
Loans⁽²⁾

Credit card:

Domestic credit card

51,443

486

366

878

1,730

53,173

878

International credit card

7,876

142

192

427

8,303

192

Total credit card

59,319

628

459

1,070

2,157

61,476

1,070

Consumer Banking:

Auto

22,320

865

284

1,210

23,568

Home loan

6,531

328

436

42,583

49,550

445

Retail banking

4,050

4,182

Total consumer banking

32,901

968

331

439

1,738

42,661

77,300

591

Commercial Banking:

Commercial and multifamily real estate

15,089

228

144

401

212

15,702

228

Commercial and industrial

17,277

158

226

258

17,761

113

Total commercial lending

32,366

386

203

627

470

33,463

341

Small-ticket commercial real estate

1,341

102

1,443

Total commercial banking

33,707

438

245

729

470

34,906

402

Other:

Other loans

140

Total

126,019

2,047

842

1,783

4,672

43,131

173,822

1,080

1,030

% of Total loans

72.5

1.2

0.5

1.0

2.7

24.8

100.00

0.6


	December 31, 2011
(Dollars in millions)	Current			30-59 Days			60-89 Days			³ 90 Days			Total Delinquent Loans			Acquired Loans⁽¹⁾			Total Loans			³ 90 Days and Accruing⁽²⁾			Nonperfoming Loans⁽²⁾
Credit card:
Domestic credit card	$	54,536		$	627		$	445		$	1,001		$	2,073		$	0		$	56,609		$	1,001		$	0
International credit card		8,028			145			98			195			438			0			8,466			195			0

Total credit card		62,564			772			543			1,196			2,511			0			65,075			1,196			0

Consumer Banking:
Auto		20,128			1,075			423			106			1,604			47			21,779			0			106
Home loan		5,843			89			43			346			478			4,112			10,433			1			456
Retail banking		3,964			24			17			53			94			45			4,103			4			90

Total consumer banking		29,935			1,188			483			505			2,176			4,204			36,315			5			652

Commercial Banking:
Commercial and multifamily real estate		15,231			172			23			147			342			163			15,736			34			207
Commercial and industrial		16,618			63			16			73			152			318			17,088			7			125

Total commercial lending		31,849			235			39			220			494			481			32,824			41			332

Small-ticket commercial real estate		1,362			98			19			24			141			0			1,503			0			40

Total commercial banking		33,211			333			58			244			635			481			34,327			41			372

Other:
Other loans		129			13			8			25			46			0			175			0			35

Total	$	125,839		$	2,306		$	1,092		$	1,970		$	5,368		$	4,685		$	135,892		$	1,242		$	1,059

% of Total loans		92.6	%		1.7	%		0.8	%		1.5	%		4.0	%		3.4	%		100.00	%		0.9	%		0.8	%

⁽¹⁾

⁽²⁾	Acquired loans are excluded from loans reported as 90 days and still accruing interest and nonperforming loans

Credit Card: Risk Profile By Geographic Region And Delinquency Status


	March 31, 2012					December 31, 2011
(Dollars in millions)	Amount		% of Total⁽¹⁾			Amount		% of Total⁽¹⁾
Domestic credit card and installment loans:
California	$	6,030		9.8	%	$	6,410		9.9	%
New York		3,645		5.9			3,737		5.7
Texas		3,529		5.7			3,862		5.9
Florida		3,219		5.2			3,382		5.2
Illinois		2,490		4.1			2,664		4.1
Pennsylvania		2,404		3.9			2,575		4.0
Ohio		2,115		3.4			2,284		3.5
New Jersey		2,029		3.3			2,162		3.3
Michigan		1,701		2.8			1,834		2.8
Other		26,011		42.3			27,699		42.6

Total domestic credit card and installment loans		53,173		86.5			56,609		87.0

International credit card:
United Kingdom		3,754		6.1			3,828		5.9
Canada		4,549		7.4			4,638		7.1

Total international credit card		8,303		13.5			8,466		13.0

Total Credit Card	$	61,476		100	%	$	65,075		100.0	%

Selected credit metrics:
30+ day delinquencies⁽²⁾	$	2,157		3.51	%	$	2,511		3.86	%
90+ day delinquencies⁽²⁾		1,070		1.74			1,196		1.84


	March 31,
	2012					2011
(Dollars in millions)	Amount		Rate			Amount		Rate
Net charge-offs:
Domestic credit card	$	531		3.92	%	$	804		6.20	%
International credit card		114		5.52			125		5.74

Total⁽³⁾	$	645		4.14	%	$	929		6.13	%

⁽¹⁾	Percentages by geographic region within the domestic and international credit card portfolios are calculated based on the total held-for-investment credit card loans as of the end of the reported period.

⁽²⁾	Delinquency rates calculated by dividing delinquent credit card loans by the total balance of credit card loans held for investment as of the end of the reported period.

⁽³⁾	Calculated by dividing net charge-offs by average credit card loans held for investment during 2012 and 2011.

Consumer Banking: Risk Profile By Geographic Region, Delinquency Status And Performing Status

March 31, 2012

Loans

Acquired Loans

Total

(Dollars in millions)

Loans

% of
Total⁽¹⁾

Loans

% of
Total⁽¹⁾

Loans

% of
Total⁽¹⁾

Auto:

Texas

4,086

5.3

0.0

4,086

5.3

California

2,129

2.7

0.0

2,129

2.7

Louisiana

1,419

1.8

0.0

1,419

1.8

Florida

1,336

1.7

0.0

1,336

1.7

Georgia

1,220

1.6

0.0

1,220

1.6

Illinois

997

1.3

0.0

997

1.3

New York

967

1.3

0.0

967

1.3

Other

11,376

14.7

0.1

11,414

14.8

Total auto

23,530

30.4

0.1

23,568

30.5

Home loan:

California

945

1.2

10,513

13.6

11,458

14.8

New York

1,771

2.3

1,906

2.4

3,677

4.7

Illinois

0.1

3,511

4.5

3,589

4.6

Maryland

333

0.4

2,137

2.8

2,470

3.2

New Jersey

389

0.5

1,955

2.5

2,344

3.0

Florida

145

0.2

2,134

2.8

2,279

3.0

Virginia

244

0.3

2,024

2.6

2,268

2.9

Other

3,062

4.0

18,403

23.8

21,465

27.8

Total home loan

6,967

9.0

42,583

55.0

49,550

64.0

Retail banking:

Louisiana

1,452

1.9

0.0

1,452

1.9

Texas

897

1.1

0.0

897

1.1

New York

921

1.2

0.0

921

1.2

New Jersey

313

0.4

0.0

313

0.4

District of Columbia

267

0.3

0.0

270

0.3

Maryland

0.1

0.2

Virginia

0.1

0.0

0.1

Other

184

0.2

0.0

186

0.2

Total retail banking

4,142

5.4

0.1

4,182

5.5

Total consumer banking

34,639

44.8

42,661

55.2

77,300

100.0

March 31, 2012

Auto

Home Loan

Retail Banking

Total Consumer
Banking

(Dollars in millions)

Amount

Rate

Amount

Rate

Amount

Rate

Amount

Rate

Credit performance:⁽²⁾

30+ day delinquencies

1,210

5.13

436

0.88

2.20

1,738

2.25

90+ day delinquencies

0.26

328

0.66

1.20

439

0.57

Nonperforming loans

0.26

445

0.90

2.03

591

0.77


	December 31, 2011
	Loans					Acquired Loans					Total
(Dollars in millions)	Loans		% of Total⁽¹⁾			Loans		% of Total⁽¹⁾			Loans		% of Total⁽¹⁾
Auto:
Texas	$	3,901		10.7	%	$	0		0.0	%	$	3,901		10.7	%
California		1,837		5.1			0		0.0			1,837		5.1
Louisiana		1,389		3.8			0		0.0			1,389		3.8
Florida		1,196		3.3			0		0.0			1,196		3.3
Georgia		1,124		3.1			0		0.0			1,124		3.1
Illinois		950		2.6			0		0.0			950		2.6
New York		940		2.6			0		0.0			940		2.6
Other		10,395		28.7			47		0.1			10,442		28.8

Total auto	$	21,732		59.9	%	$	47		0.1	%	$	21,779		60.0	%

Home loan:
New York	$	1,770		4.9	%	$	276		0.8	%	$	2,046		5.7	%
California		768		2.1			1,128		3.1			1,896		5.2
Louisiana		1,528		4.2			2		0.0			1,530		4.2
Maryland		286		0.8			618		1.7			904		2.5
Virginia		206		0.6			588		1.6			794		2.2
New Jersey		344		0.9			235		0.6			579		1.5
Other		1,419		3.9			1,265		3.5			2,684		7.4

Total home loan	$	6,321		17.4	%	$	4,112		11.3	%	$	10,433		28.7	%

Retail banking:
Louisiana	$	1,514		4.2	%	$	0		0.0	%	$	1,514		4.2	%
Texas		930		2.6			0		0.0			930		2.6
New York		896		2.5			0		0.0			896		2.5
New Jersey		295		0.8			0		0.0			295		0.8
District of Columbia		254		0.7			7		0.0			261		0.7
Maryland		49		0.1			23		0.1			72		0.2
Virginia		30		0.1			12		0.0			42		0.1
Other		90		0.2			3		0.0			93		0.2

Total retail banking	$	4,058		11.2	%	$	45		0.1	%	$	4,103		11.3	%

Total consumer banking	$	32,111		88.5	%	$	4,204		11.5	%	$	36,315		100.0	%


	December 31, 2011
	Auto					Home Loan					Retail Banking					Total Consumer Banking
(Dollars in millions)	Amount		Rate			Amount		Rate			Amount		Rate			Amount		Rate
Credit performance:⁽²⁾
30+ day delinquencies	$	1,604		7.36	%	$	478		4.58	%	$	94		2.29	%	$	2,176		5.99	%
90+ day delinquencies		106		0.48			346		3.32			53		1.29			505		1.39
Nonperforming loans		106		0.48			456		4.37			90		2.18			652		1.79

March 31, 2012

Auto

Home Loan

Retail Banking

Total Consumer
Banking

(Dollars in millions)

Amount

Rate

Amount

Rate

Amount

Rate

Amount

Rate

Net charge-offs⁽³⁾

1.41

0.20

1.39

109

0.77


	March 31, 2011
	Auto					Home Loan					Retail Banking					Total Consumer Banking
(Dollars in millions)	Amount		Rate			Amount		Rate			Amount		Rate			Amount		Rate
Net charge-offs⁽³⁾	$	89		1.98	%	$	21		0.71	%	$	24		2.24	%	$	134		1.57	%

⁽¹⁾	Percentages by geographic region are calculated based on the total held-for-investment consumer banking loans as of the end of the reported period.

⁽²⁾

⁽³⁾	Calculated by dividing net charge-offs by average loans held for investment for the first quarter of 2012 and 2011.

Home Loans: Risk Profile By Vintage, Geography, Lien Priority And Interest Rate Type

March 31, 2012

Loans

Acquired Loans

Total Home Loans

(Dollars in millions)

Amount

% of
Total⁽¹⁾

Amount

% of
Total⁽¹⁾

Amount

% of
Total⁽¹⁾

Origination year:

< = 2005

4,021

8.1

5,484

11.1

9,505

19.2

2006

711

1.4

3,186

6.4

3,897

7.8

2007

531

1.1

6,891

13.9

7,422

15.0

2008

305

0.6

6,062

12.2

6,367

12.8

2009

208

0.4

4,262

8.6

4,470

9.0

2010

235

0.5

7,585

15.3

7,820

15.8

2011

368

0.8

8,280

16.7

8,648

17.5

2012

588

1.2

833

1.7

1,421

2.9

Total

6,967

14.1

42,583

85.9

49,550

100.0

Geographic concentration:⁽²⁾

California

945

1.9

10,513

21.2

11,458

23.1

New York

1,771

3.6

1,906

3.9

3,677

7.5

Illinois

0.1

3,511

7.1

3,589

7.2

Maryland

333

0.7

2,137

4.3

2,470

5.0

New Jersey

389

0.8

1,955

3.9

2,344

4.7

Florida

145

0.3

2,134

4.3

2,279

4.6

Virginia

244

0.5

2,024

4.1

2,268

4.6

Arizona

0.1

2,135

4.3

2,209

4.4

Washington

0.2

2,079

4.2

2,159

4.4

Colorado

0.2

1,879

3.8

1,963

4.0

Other

2,824

5.7

12,310

24.8

15,134

30.5

Total

6,967

14.1

42,583

85.9

49,550

100.0

Lien type:

1^st lien

5,670

11.4

42,009

84.8

47,679

96.2

2^nd lien

1,297

2.7

574

1.1

1,871

3.8

Total

6,967

14.1

42,583

85.9

49,550

100.0

Interest rate type:

Fixed rate

2,588

5.2

4,720

9.5

7,308

14.7

Adjustable rate

4,379

8.9

37,863

76.4

42,242

85.3

Total

6,967

14.1

42,583

85.9

49,550

100.0


	December 31, 2011
	Loans					Acquired Loans					Total Home Loans
(Dollars in millions)	Amount		% of Total⁽¹⁾			Amount		% of Total⁽¹⁾			Amount		% of Total⁽¹⁾
Origination year:
< = 2005	$	4,113		39.4	%	$	1,675		16.1	%	$	5,788		55.5	%
2006		699		6.7			908		8.7			1,607		15.4
2007		508		4.9			1,114		10.7			1,622		15.6
2008		243		2.3			325		3.1			568		5.4
2009		178		1.7			27		0.3			205		2.0
2010		237		2.3			49		0.4			286		2.7
2011		343		3.3			14		0.1			357		3.4

Total	$	6,321		60.6	%	$	4,112		39.4	%	$	10,433		100.0	%

Geographic concentration:⁽²⁾
New York	$	1,770		17.0	%	$	276		2.6	%	$	2,046		19.6	%
California		768		7.4			1,128		10.8			1,896		18.2
Louisiana		1,528		14.6			2		0.1			1,530		14.7
Maryland		286		2.7			618		5.9			904		8.6
Virginia		206		2.0			588		5.6			794		7.6
New Jersey		344		3.3			235		2.3			579		5.6
Texas		460		4.4			32		0.3			492		4.7
Florida		107		1.0			212		2.0			319		3.0
District of Columbia		69		0.7			158		1.5			227		2.2
Connecticut		87		0.8			76		0.7			163		1.5
Other		696		6.7			787		7.6			1,483		14.3

Total	$	6,321		60.6	%	$	4,112		39.4	%	$	10,433		100.0	%

Lien type:
1^st lien	$	5,194		49.8	%	$	3,547		34.0	%	$	8,741		83.8	%
2^nd lien		1,127		10.8			565		5.4			1,692		16.2

Total	$	6,321		60.6	%	$	4,112		39.4	%	$	10,433		100.0	%

Interest rate type:
Fixed rate	$	2,627		25.2	%	$	119		1.1	%	$	2,746		26.3	%
Adjustable rate		3,694		35.4			3,993		38.3			7,687		73.7

Total	$	6,321		60.6	%	$	4,112		39.4	%	$	10,433		100.0	%

⁽¹⁾	Percentages within each risk category calculated based on total held-for-investment home loans.

⁽²⁾	Represents the top ten states in which we have the highest concentration of home loans.

Commercial Banking: Risk Profile By Geographic Region And Internal Risk Rating

March 31, 2012

(Dollars in millions)

Commercial
&
Multifamily
Real Estate

% of
Total⁽²⁾

Commercial
and
Industrial

% of
Total⁽²⁾

Small-ticket
Commercial
Real Estate

% of
Total⁽²⁾

Total
Commercial

% of
Total⁽²⁾

Geographic concentration:⁽³⁾

Loans:

Northeast

11,577

73.7

4,973

28.0

757

52.5

17,307

49.6

Mid-Atlantic

1,038

6.6

1,111

6.2

3.8

2,204

6.3

South

1,838

11.7

7,670

43.2

6.3

9,599

27.5

Other

1,037

6.6

3,749

21.1

540

37.4

5,326

15.3

Loans

15,490

98.6

17,503

98.5

1,443

100.0

34,436

98.7

Acquired loans

212

1.4

258

1.5

470

1.3

Total

15,702

100.0

17,761

100.0

1,443

100.0

34,906

100.0

Internal risk rating:⁽⁴⁾

Loans:

Noncriticized

14,234

90.6

16,771

94.4

1,334

92.5

32,339

92.6

Criticized performing

1,028

6.5

619

3.5

3.3

1,695

4.9

Criticized nonperforming

228

1.5

113

0.6

4.2

402

1.2

Loans

15,490

98.6

17,503

98.5

1,443

100.0

34,436

98.7

Acquired loans:

Noncriticized

148

1.0

241

1.4

0.0

389

1.1

Criticized performing

0.4

0.1

0.0

0.2

Total acquired loans

212

1.4

258

1.5

0.0

470

1.3

Total

15,702

100.0

17,761

100.0

1,443

100.0

34,906

100.0


	December 31, 2011
(Dollars in millions)	Commercial & Multifamily Real Estate		% of Total⁽²⁾			Commercial and Industrial		% of Total⁽²⁾			Small-ticket Commercial Real Estate		% of Total⁽²⁾			Total Commercial		% of Total⁽²⁾
Geographic concentration:⁽³⁾
Loans:
Northeast	$	11,470		72.9	%	$	4,987		29.1	%	$	790		52.6	%	$	17,247		50.2	%
Mid-Atlantic		1,305		8.3			763		4.5			56		3.7			2,124		6.2
South		1,743		11.1			8,324		48.7			93		6.2			10,160		29.6
Other		1,055		6.7			2,696		15.8			564		37.5			4,315		12.6

Loans		15,573		99.0			16,770		98.1			1,503		100.0			33,846		98.6
Acquired loans		163		1.0			318		1.9			0		0.0			481		1.4

Total	$	15,736		100.0	%	$	17,088		100.0	%	$	1,503		100.0	%	$	34,327		100.0	%

Internal risk rating:⁽⁴⁾
Loans:
Noncriticized	$	14,256		90.6	%	$	16,002		93.6	%	$	1,359		90.4	%	$	31,617		92.1	%
Criticized performing		1,110		7.1			642		3.8			105		7.0			1,857		5.4
Criticized nonperforming		207		1.3			126		0.7			39		2.6			372		1.1

Loans		15,573		99.0			16,770		98.1			1,503		100.0			33,846		98.6

Acquired loans:
Noncriticized	$	127		0.8	%	$	303		1.8	%	$	0		0.0	%	$	430		1.3	%
Criticized performing		36		0.2			15		0.1			0		0.0			51		0.1

Total acquired loans		163		1.0			318		1.9			0		0.0			481		1.4

Total	$	15,736		100.0	%	$	17,088		100.0	%	$	1,503		100.0	%	$	34,327		100.0	%

⁽¹⁾	Amounts based on total loans as of March 31, 2012 and December 31, 2011.

⁽²⁾	Percentages calculated based on total held-for-investment commercial loans in each respective loan category as of the end of the reported period.

⁽³⁾	Northeast consists of CT, ME, MA, NH, NJ, NY, PA and VT. Mid-Atlantic consists of DE, DC, MD, VA and WV. South consists of AL, AR, FL, GA, KY, LA, MS, MO, NC, SC, TN and TX.

⁽⁴⁾	Criticized exposures correspond to the "Special Mention," "Substandard" and "Doubtful" asset categories defined by banking regulatory authorities.

Individually Impaired Loans, Excluding Acquired Loans


	March 31, 2012
(Dollars in millions)	With an Allowance		Without an Allowance		Total Recorded Investment		Related Allowance		Net Recorded Investment		Unpaid Principal Balance		Average Recorded Investment		Interest Income Recognized
Credit card and Installment loans:
Domestic credit card and installment loan	$	668	$	0	$	668	$	224	$	444	$	652	$	688	$	17
International credit card and installment loans		199		0		199		110		89		189		197		3

Total credit card and installment loans⁽¹⁾		867		0		867		334		533		841		885		20

Consumer banking:
Auto		70		0		70		10		60		70		64		2
Home loan		102		0		102		9		93		109		103		1
Retail banking		65		23		88		10		78		90		88		1

Total consumer banking		237		23		260		29		231		269		255		4

Commercial banking:
Commercial and multifamily real estate		193		271		464		42		422		519		464		3
Commercial and industrial		178		21		199		30		169		231		199		1

Total commercial lending		371		292		663		72		591		750		663		4

Small-ticket commercial real estate		6		29		35		1		34		53		34		0

Total commercial banking		377		321		698		73		625		803		697		4

Total	$	1,481	$	344	$	1,825	$	436	$	1,389	$	1,913	$	1,837	$	28


	December 31, 2011
(Dollars in millions)	With an Allowance		Without an Allowance		Total Recorded Investment		Related Allowance		Net Recorded Investment		Unpaid Principal Balance		Average Recorded Investment		Interest Income Recognized
Credit card and Installment loans:
Domestic credit card and installment loan	$	708	$	0	$	708	$	244	$	464	$	691	$	736	$	73
International credit card and installment loans		190		0		190		109		81		179		181		7

Total credit card and installment loans⁽¹⁾		898		0		898		353		545		870		917		80

Consumer banking:
Auto		58		0		58		8		50		58		25		5
Home loan		104		0		104		10		94		110		79		5
Retail banking		65		26		91		12		79		97		55		1

Total consumer banking		227		26		253		30		223		265		159		11

Commercial banking:
Commercial and multifamily real estate		232		157		389		54		335		459		401		8
Commercial and industrial		123		96		219		19		200		258		166		2

Total commercial lending		355		253		608		73		535		717		567		10

Small-ticket commercial real estate		10		30		40		2		38		62		35		1

Total commercial banking		365		283		648		75		573		779		602		11

Total	$	1,490	$	309	$	1,799	$	458	$	1,341	$	1,914	$	1,678	$	102

⁽¹⁾	Credit card and Installment loans include finance charges and fees.

TDR Disclosures In Progress Financial Impact Of The Modification


(Dollars in millions)	Total Loans Modified⁽¹⁾		March 31, 2012
			Reduced Interest Rate						Term Extension					Balance Reduction
			% of TDR Activity⁽²⁾⁽⁸⁾			Average Rate Reduction⁽³⁾			% of TDR Activity⁽⁴⁾⁽⁸⁾			Average Term Extension (Months)⁽⁵⁾		% of TDR Activity⁽⁶⁾⁽⁸⁾			Gross Balance Reduction⁽⁷⁾
Credit card:
Domestic credit card	$	57		100	%		10.45	%		0	%		0		0	%	$	0
International credit card		64		99			24.05			0			0		0			0

Total credit card		121		100			17.58			0			0		0			0

Consumer banking:
Auto		25		71			1.41			100			10		0			0
Home loan		5		29			0.91			50			139		4			0
Retail banking		7		1			3.00			99			11		0			0

Total consumer banking		37		51			1.37			93			20		1			0

Commercial banking:
Commercial and multifamily real estate		21		2			1.38			100			7		0			0
Commercial and industrial		34		11			7.25			97			14		0			0

Total commercial lending		55		7			6.63			98			11		0			0
Small-ticket commercial real estate		0		0			0.00			0			0		0			0

Total commercial banking		55		7			6.63			98			11		0			0
Other:
Other loans		0		0			0.00			0			0		0			0

Total	$	213		67	%		15.15	%		42	%		15		0	%	$	0

⁽¹⁾	Represents total loans modified and accounted for as a TDR during the period. Paydowns, charge-offs and any other changes in the loan carrying value subsequent to the loan entering TDR status are not reflected.

⁽²⁾	Percentage of loans modified and accounted for as a TDR during the period that were granted a reduced interest rate.

⁽³⁾	Weighted average interest rate reduction for those loans that received an interest rate concession.

⁽⁴⁾	Percentage of loans modified and accounted for as a TDR during the period that were granted a maturity date extension.

⁽⁵⁾	Weighted average change in maturity date for those loans that received a maturity date extension.

⁽⁶⁾	Percentage of loans modified and accounted for as a TDR during the period that were granted forgiveness or forbearance of a portion of their balance.

⁽⁷⁾	Total amount of forgiven or forborne balances.

⁽⁸⁾	Due to multiple concessions granted to some troubled borrowers, percentages may total more than 100% for certain loan types.

TDR - Subsequent Payment Defaults Of Completed TDR Modifications


	March 31, 2012
(Dollars in millions)	Number of contracts		Total Loans
Credit card:
Domestic credit card		8,629	$	20
International credit card⁽¹⁾		12,108		43

Total credit card		20,737		63

Consumer banking:
Auto		832		8
Home loan		36		3
Retail banking		43		6

Total consumer banking		911		17

Commercial banking:
Commercial and multifamily real estate		3		2
Commercial and industrial		5		13

Total commercial lending		8		15
Small-ticket commercial real estate		3		2

Total commercial banking		11		17

Total		21,659	$	97

⁽¹⁾

Nonaccretable Difference And Accretable Yield At Acquisition


	At Acquisition on February 17, 2012
(Dollars in millions)	Total			Impaired Loans			Non- Impaired Loans
Contractually required principal and interest at acquisition	$	50,649		$	3,605		$	47,044
Less: Nonaccretable difference		(4,443	)		(2,343	)		(2,100	)

Cash flows expected to be collected at acquisition⁽ ¹ ⁾		46,206			1,262			44,944
Less: Accretable yield		(6,644	)		(94	)		(6,550	)

Fair value of loans acquired⁽ ² ⁾⁽ ³ ⁾	$	39,562		$	1,168		$	38,394

⁽¹⁾	Represents undiscounted expected principal and interest cash flows at acquisition.

⁽²⁾

⁽³⁾

Outstanding Balance And Carrying Value Of Acquired Loans


	March 31, 2012						December 31, 2011
(Dollars in millions)	Total		Impaired Loans		Non- Impaired Loans		Total		Impaired Loans		Non- Impaired Loans
Contractual balance	$	45,434	$	6,866	$	38,568	$	5,751	$	4,565	$	1,186

Carrying value⁽¹⁾	$	43,176	$	4,537	$	38,639	$	4,658	$	3,576	$	1,082

⁽¹⁾	Includes $40 million and $27 million of cumulative impairment recognized as of March 31, 2012 and December 31, 2011, respectively.

Changes In Accretable Yield Of Acquired Loans


(Dollars in millions)	Total			Impaired Loans			Non- Impaired Loans
Accretable yield as of December 31, 2010	$	2,012		$	1,754		$	258
Accretion recognized in earnings		(431	)		(365	)		(66	)
Reclassifications from nonaccretable difference for loans with improvement in expected cash flows⁽¹⁾		237			232			5
Reductions in accretable yield for non-credit related changes in expected cash flows⁽²⁾		(66	)		(55	)		(11	)

Accretable yield as of December 31, 2011		1,752			1,566			186

Acquired Loans Accretable Yield		6,644			94			6,550
Accretion recognized in earnings		(297	)		(80	)		(217	)
Reclassifications from nonaccretable difference for loans with improvement in expected cash flows⁽¹⁾		4			4			(0	)
Reductions in accretable yield for non-credit related changes in expected cash flows⁽²⁾		2			(3	)		5

Accretable yield as of March 31, 2012	$	8,105		$	1,581		$	6,524

⁽¹⁾	Represents increases in accretable yields for those pools with increases primarily the result of improved credit performance.

⁽²⁾	Represents changes in accretable yields for those pools with reductions driven primarily by changes in prepayment levels.

Allowance For Loan And Lease Losses (Tables)

3 Months Ended

Mar. 31, 2012

Allowance For Loan And Lease Losses [Abstract]

Summary Of Changes In The Allowance For Loan And Lease Losses


	Three Months Ended March 31, 2012
				Consumer																		Allowance for Loan and Lease Losses			Unfunded Lending Commitments Reserve			Allowance for Credit Losses
(Dollars in millions)	Credit Card			Auto			Home Loan			Retail Banking			Total Consumer			Commercial			Other⁽¹⁾			Allowance for Loan and Lease Losses			Unfunded Lending Commitments Reserve			Allowance for Credit Losses
Balance as of December 31, 2011	$	2,847		$	391		$	98		$	163		$	652		$	715		$	36		$	4,250		$	66		$	4,316
Provision for credit losses⁽²⁾		459			147			19			8			174			(63	)		9			579			(6	)		573
Charge-offs		(955	)		(140	)		(24	)		(20	)		(184	)		(36	)		(11	)		(1,186	)		0			(1,186	)
Recoveries		309			61			9			6			76			20			1			406			0			406

Net charge-offs		(646	)		(79	)		(15	)		(14	)		(108	)		(16	)		(10	)		(780	)		0			(780	)
Other changes		11			0			0			0			0			0			0			11			0			11

Balance as of March 31, 2012	$	2,671		$	459		$	102		$	157		$	718		$	636		$	35		$	4,060		$	60		$	4,120


	Three Months Ended March 31, 2011
				Consumer																		Allowance for Loan and Lease Losses			Unfunded Lending Commitments Reserve			Allowance For Credit Loans
(Dollars in millions)	Credit Card			Auto			Home Loans			Retail Banking			Total Consumer						Other
(Dollars in millions)	Credit Card			Auto			Home Loans			Retail Banking			Total Consumer			Commercial			Other
Balance as of December 31, 2010	$	4,041		$	353		$	112		$	210		$	675		$	830		$	82		$	5,628		$	107		$	5,735
Provision for credit losses		450			54			28			18			100			15			5			570			(36	)		534
Charge-offs⁽³⁾		(1,285	)		(141	)		(32	)		(31	)		(204	)		(69	)		(22	)		(1,580	)		0			(1,580	)
Recoveries		356			52			10			7			69			9			1			435			0			435

Net charge-offs		(929	)		(89	)		(22	)		(24	)		(135	)		(60	)		(21	)		(1,145	)		0			(1,145	)
Other changes		14			0			0			0			0			0			0			14			0			14

Balance as of March 31, 2011	$	3,576		$	318		$	118		$	204		$	640		$	785		$	66		$	5,067		$	71		$	5,138

⁽¹⁾	Other consists of our discontinued GreenPoint mortgage operations loan portfolio and our community redevelopment loan portfolio.

⁽²⁾

Components Of Allowance For Loan And Lease Losses By Impairment Methodology


	March 31, 2012
				Consumer
(Dollars in millions)	Credit Card			Auto			Home Loan			Retail Banking			Total Consumer			Commercial			Other			Total
Allowance for loan and lease losses by impairment methodology:
Formula-based⁽¹⁾	$	2,337		$	449		$	57		$	146		$	652		$	562		$	35		$	3,586
Asset-specific⁽²⁾		334			10			9			10			29			72			0			435
Acquired loans		0			0			36			1			37			2			0			39

Total allowance for loan and lease losses	$	2,671		$	459		$	102		$	157		$	718		$	636		$	35		$	4,060

Held-for-investment loans by impairment methodology:
Formula-based⁽¹⁾	$	60,609		$	23,460		$	6,865		$	4,054		$	34,379		$	33,738		$	140		$	128,866
Asset-specific⁽²⁾		867			70			102			88			260			698			0			1,825
Acquired loans		0			38			42,583			40			42,661			470			0			43,131

Total held-for-investment loans	$	61,476		$	23,568		$	49,550		$	4,182		$	77,300		$	34,906		$	140		$	173,822

Allowance as a percentage of period-end held-for-investment loans		4.34	%		1.95	%		0.21	%		3.75	%		0.93	%		1.82	%		25.00	%		2.34	%


	December 31, 2011
				Consumer
(Dollars in millions)	Credit Card			Auto			Home Loan			Retail Banking			Total Consumer			Commercial			Other			Total
Allowance for loan and lease losses by impairment methodology:
Formula-based⁽¹⁾	$	2,494		$	383		$	65		$	150		$	598		$	638		$	36		$	3,766
Asset-specific⁽²⁾		353			8			10			12			30			75			0			458
Acquired loans		0			0			23			1			24			2			0			26

Total allowance for loan and lease losses	$	2,847		$	391		$	98		$	163		$	652		$	715		$	36		$	4,250

Held-for-investment loans by impairment methodology:
Formula-based⁽¹⁾	$	64,177		$	21,674		$	6,217		$	3,968		$	31,859		$	33,198		$	175		$	129,409
Asset-specific⁽²⁾		898			58			104			90			252			648			0			1,798
Acquired loans		0			47			4,112			45			4,204			481			0			4,685

Total held-for-investment loans	$	65,075		$	21,779		$	10,433		$	4,103		$	36,315		$	34,327		$	175		$	135,892

Allowance as a percentage of period-end held-for-investment loans		4.37	%		1.80	%		0.94	%		3.97	%		1.80	%		2.08	%		20.57	%		3.13	%

⁽¹⁾

⁽²⁾

Variable Interest Entities And Securitizations (Tables)

3 Months Ended

Mar. 31, 2012

Variable Interest Entities And Securitizations [Abstract]

Carrying Amount Of Assets And Liabilities Of Variable Interest Entities

<div class="MetaData"> <table style="border-collapse: collapse;" border="0" cellspacing="0" cellpadding="0" width="100%" align="center"> <tr><td width="56%"> </td> <td valign="bottom" width="5%"> </td> <td> </td> <td> </td> <td> </td> <td valign="bottom" width="5%"> </td> <td> </td> <td> </td> <td> </td> <td valign="bottom" width="5%"> </td> <td> </td> <td> </td> <td> </td> <td valign="bottom" width="5%"> </td> <td> </td> <td> </td> <td> </td> <td valign="bottom" width="5%"> </td> <td> </td> <td> </td> <td> </td></tr> <tr><td valign="bottom"> </td> <td valign="bottom"> </td> <td style="border-bottom: #000000 1px solid;" valign="bottom" colspan="18" align="center">March 31, 2012</td> <td valign="bottom"> </td></tr> <tr><td valign="bottom"> </td> <td valign="bottom"> </td> <td style="border-bottom: #000000 1px solid;" valign="bottom" colspan="6" align="center">Consolidated</td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td style="border-bottom: #000000 1px solid;" valign="bottom" colspan="10" align="center">Non-Consolidated</td> <td valign="bottom"> </td></tr> <tr><td style="border-bottom: #000000 2px solid;" valign="bottom" nowrap="nowrap"> (Dollars in millions)</td> <td valign="bottom"> </td> <td style="border-bottom: #000000 1px solid;" valign="bottom" colspan="2" align="center">Carrying Amount of Assets</td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td style="border-bottom: #000000 1px solid;" valign="bottom" colspan="2" align="center">Carrying Amount of Liabilities</td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td style="border-bottom: #000000 1px solid;" valign="bottom" colspan="2" align="center">Carrying Amount of Assets</td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td style="border-bottom: #000000 1px solid;" valign="bottom" colspan="2" align="center">Carrying Amount of Liabilities</td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td style="border-bottom: #000000 1px solid;" valign="bottom" colspan="2" align="center">Maximum Exposure to Loss(3)</td> <td valign="bottom"> </td></tr> <tr bgcolor="#cceeff"><td valign="top"> Securitization-related VIEs:</td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td></tr> <tr><td valign="top"> Credit card loan securitizations(4) </td> <td valign="bottom"> </td> <td valign="bottom">$</td> <td valign="bottom" align="right">45,964</td> <td valign="bottom" nowrap="nowrap"> </td> <td valign="bottom"> </td> <td valign="bottom">$</td> <td valign="bottom" align="right">16,545</td> <td valign="bottom" nowrap="nowrap"> </td> <td valign="bottom"> </td> <td valign="bottom">$</td> <td valign="bottom" align="right">0</td> <td valign="bottom" nowrap="nowrap"> </td> <td valign="bottom"> </td> <td valign="bottom">$</td> <td valign="bottom" align="right">0</td> <td valign="bottom" nowrap="nowrap"> </td> <td valign="bottom"> </td> <td valign="bottom">$</td> <td valign="bottom" align="right">0</td> <td valign="bottom" nowrap="nowrap"> </td></tr> <tr bgcolor="#cceeff"><td valign="top"> Auto loan securitizations(4) </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom" align="right">0</td> <td valign="bottom" nowrap="nowrap"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom" align="right">0</td> <td valign="bottom" nowrap="nowrap"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom" align="right">0</td> <td valign="bottom" nowrap="nowrap"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom" align="right">0</td> <td valign="bottom" nowrap="nowrap"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom" align="right">0</td> <td valign="bottom" nowrap="nowrap"> </td></tr> <tr><td valign="top"> Home loan securitizations</td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom" align="right">0</td> <td valign="bottom" nowrap="nowrap"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom" align="right">0</td> <td valign="bottom" nowrap="nowrap"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom" align="right">162 </td> <td valign="bottom" nowrap="nowrap">(1) </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom" align="right">29 </td> <td valign="bottom" nowrap="nowrap">(2) </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom" align="right">265</td> <td valign="bottom" nowrap="nowrap"> </td></tr> <tr bgcolor="#cceeff"><td valign="top"> Other asset securitizations(4) </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom" align="right">21</td> <td valign="bottom" nowrap="nowrap"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom" align="right">21</td> <td valign="bottom" nowrap="nowrap"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom" align="right">0</td> <td valign="bottom" nowrap="nowrap"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom" align="right">0</td> <td valign="bottom" nowrap="nowrap"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom" align="right">0</td> <td valign="bottom" nowrap="nowrap"> </td></tr> <tr style="font-size: 1px;"><td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td> </td></tr> <tr><td valign="top"> Total securitization related VIEs</td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom" align="right">45,985</td> <td valign="bottom" nowrap="nowrap"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom" align="right">16,566</td> <td valign="bottom" nowrap="nowrap"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom" align="right">162</td> <td valign="bottom" nowrap="nowrap"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom" align="right">29</td> <td valign="bottom" nowrap="nowrap"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom" align="right">265</td> <td valign="bottom" nowrap="nowrap"> </td></tr> <tr style="font-size: 1px;"><td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td> </td></tr> <tr bgcolor="#cceeff"><td valign="top"> Other VIEs:</td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td></tr> <tr><td valign="top"> Affordable housing entities</td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom" align="right">0</td> <td valign="bottom" nowrap="nowrap"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom" align="right">0</td> <td valign="bottom" nowrap="nowrap"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom" align="right">2,104</td> <td valign="bottom" nowrap="nowrap"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom" align="right">307</td> <td valign="bottom" nowrap="nowrap"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom" align="right">2,104</td> <td valign="bottom" nowrap="nowrap"> </td></tr> <tr bgcolor="#cceeff"><td valign="top"> Entities that provide capital to low-income and rural communities</td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom" align="right">258</td> <td valign="bottom" nowrap="nowrap"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom" align="right">0</td> <td valign="bottom" nowrap="nowrap"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom" align="right">6</td> <td valign="bottom" nowrap="nowrap"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom" align="right">4</td> <td valign="bottom" nowrap="nowrap"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom" align="right">6</td> <td valign="bottom" nowrap="nowrap"> </td></tr> <tr><td valign="top"> Other</td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom" align="right">1</td> <td valign="bottom" nowrap="nowrap"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom" align="right">0</td> <td valign="bottom" nowrap="nowrap"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom" align="right">132</td> <td valign="bottom" nowrap="nowrap"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom" align="right">0</td> <td valign="bottom" nowrap="nowrap"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom" align="right">132</td> <td valign="bottom" nowrap="nowrap"> </td></tr> <tr style="font-size: 1px;"><td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td> </td></tr> <tr bgcolor="#cceeff"><td valign="top"> Total Other VIEs</td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom" align="right">259</td> <td valign="bottom" nowrap="nowrap"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom" align="right">0</td> <td valign="bottom" nowrap="nowrap"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom" align="right">2,242</td> <td valign="bottom" nowrap="nowrap"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom" align="right">311</td> <td valign="bottom" nowrap="nowrap"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom" align="right">2,242</td> <td valign="bottom" nowrap="nowrap"> </td></tr> <tr style="font-size: 1px;"><td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td> </td></tr> <tr><td valign="top"> Total VIEs</td> <td valign="bottom"> </td> <td valign="bottom">$</td> <td valign="bottom" align="right">46,244</td> <td valign="bottom" nowrap="nowrap"> </td> <td valign="bottom"> </td> <td valign="bottom">$</td> <td valign="bottom" align="right">16,566</td> <td valign="bottom" nowrap="nowrap"> </td> <td valign="bottom"> </td> <td valign="bottom">$</td> <td valign="bottom" align="right">2,404</td> <td valign="bottom" nowrap="nowrap"> </td> <td valign="bottom"> </td> <td valign="bottom">$</td> <td valign="bottom" align="right">340</td> <td valign="bottom" nowrap="nowrap"> </td> <td valign="bottom"> </td> <td valign="bottom">$</td> <td valign="bottom" align="right">2,507</td> <td valign="bottom" nowrap="nowrap"> </td></tr> <tr style="font-size: 1px;"><td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td> </td></tr></table> <table style="border-collapse: collapse;" border="0" cellspacing="0" cellpadding="0" width="100%" align="center"> <tr><td width="56%"> </td> <td valign="bottom" width="5%"> </td> <td> </td> <td> </td> <td> </td> <td valign="bottom" width="5%"> </td> <td> </td> <td> </td> <td> </td> <td valign="bottom" width="5%"> </td> <td> </td> <td> </td> <td> </td> <td valign="bottom" width="5%"> </td> <td> </td> <td> </td> <td> </td> <td valign="bottom" width="5%"> </td> <td> </td> <td> </td> <td> </td></tr> <tr><td valign="bottom"> </td> <td valign="bottom"> </td> <td style="border-bottom: #000000 1px solid;" valign="bottom" colspan="18" align="center">December 31, 2011</td> <td valign="bottom"> </td></tr> <tr><td valign="bottom"> </td> <td valign="bottom"> </td> <td style="border-bottom: #000000 1px solid;" valign="bottom" colspan="6" align="center">Consolidated</td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td style="border-bottom: #000000 1px solid;" valign="bottom" colspan="10" align="center">Non-Consolidated</td> <td valign="bottom"> </td></tr> <tr><td style="border-bottom: #000000 2px solid;" valign="bottom" nowrap="nowrap"> (Dollars in millions)</td> <td valign="bottom"> </td> <td style="border-bottom: #000000 1px solid;" valign="bottom" colspan="2" align="center">Carrying Amount of Assets</td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td style="border-bottom: #000000 1px solid;" valign="bottom" colspan="2" align="center">Carrying Amount of Liabilities</td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td style="border-bottom: #000000 1px solid;" valign="bottom" colspan="2" align="center">Carrying Amount of Assets</td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td style="border-bottom: #000000 1px solid;" valign="bottom" colspan="2" align="center">Carrying Amount of Liabilities</td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td style="border-bottom: #000000 1px solid;" valign="bottom" colspan="2" align="center">Maximum Exposure to Loss(3)</td> <td valign="bottom"> </td></tr> <tr bgcolor="#cceeff"><td valign="top"> Securitization-related VIEs:</td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td></tr> <tr><td valign="top"> Credit card loan securitizations(4) </td> <td valign="bottom"> </td> <td valign="bottom">$</td> <td valign="bottom" align="right">48,309</td> <td valign="bottom" nowrap="nowrap"> </td> <td valign="bottom"> </td> <td valign="bottom">$</td> <td valign="bottom" align="right">17,443</td> <td valign="bottom" nowrap="nowrap"> </td> <td valign="bottom"> </td> <td valign="bottom">$</td> <td valign="bottom" align="right">0</td> <td valign="bottom" nowrap="nowrap"> </td> <td valign="bottom"> </td> <td valign="bottom">$</td> <td valign="bottom" align="right">0</td> <td valign="bottom" nowrap="nowrap"> </td> <td valign="bottom"> </td> <td valign="bottom">$</td> <td valign="bottom" align="right">0</td> <td valign="bottom" nowrap="nowrap"> </td></tr> <tr bgcolor="#cceeff"><td valign="top"> Auto loan securitizations(4) </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom" align="right">95</td> <td valign="bottom" nowrap="nowrap"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom" align="right">78</td> <td valign="bottom" nowrap="nowrap"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom" align="right">0</td> <td valign="bottom" nowrap="nowrap"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom" align="right">0</td> <td valign="bottom" nowrap="nowrap"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom" align="right">0</td> <td valign="bottom" nowrap="nowrap"> </td></tr> <tr><td valign="top"> Home loan securitizations</td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom" align="right">0</td> <td valign="bottom" nowrap="nowrap"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom" align="right">0</td> <td valign="bottom" nowrap="nowrap"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom" align="right">161 </td> <td valign="bottom" nowrap="nowrap"> (1) </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom" align="right">27 </td> <td valign="bottom" nowrap="nowrap"> (2) </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom" align="right">269</td> <td valign="bottom" nowrap="nowrap"> </td></tr> <tr bgcolor="#cceeff"><td valign="top"> Other asset securitizations(4) </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom" align="right">36</td> <td valign="bottom" nowrap="nowrap"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom" align="right">36</td> <td valign="bottom" nowrap="nowrap"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom" align="right">0</td> <td valign="bottom" nowrap="nowrap"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom" align="right">0</td> <td valign="bottom" nowrap="nowrap"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom" align="right">0</td> <td valign="bottom" nowrap="nowrap"> </td></tr> <tr style="font-size: 1px;"><td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td> </td></tr> <tr><td valign="top"> Total securitization related VIEs</td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom" align="right">48,440</td> <td valign="bottom" nowrap="nowrap"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom" align="right">17,557</td> <td valign="bottom" nowrap="nowrap"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom" align="right">161</td> <td valign="bottom" nowrap="nowrap"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom" align="right">27</td> <td valign="bottom" nowrap="nowrap"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom" align="right">269</td> <td valign="bottom" nowrap="nowrap"> </td></tr> <tr style="font-size: 1px;"><td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td> </td></tr> <tr bgcolor="#cceeff"><td valign="top"> Other VIEs:</td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td></tr> <tr><td valign="top"> Affordable housing entities</td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom" align="right">0</td> <td valign="bottom" nowrap="nowrap"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom" align="right">0</td> <td valign="bottom" nowrap="nowrap"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom" align="right">2,044</td> <td valign="bottom" nowrap="nowrap"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom" align="right">289</td> <td valign="bottom" nowrap="nowrap"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom" align="right">2,044</td> <td valign="bottom" nowrap="nowrap"> </td></tr> <tr bgcolor="#cceeff"><td valign="top"> Entities that provide capital to low-income and rural communities</td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom" align="right">258</td> <td valign="bottom" nowrap="nowrap"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom" align="right">0</td> <td valign="bottom" nowrap="nowrap"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom" align="right">6</td> <td valign="bottom" nowrap="nowrap"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom" align="right">3</td> <td valign="bottom" nowrap="nowrap"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom" align="right">6</td> <td valign="bottom" nowrap="nowrap"> </td></tr> <tr><td valign="top"> Other</td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom" align="right">1</td> <td valign="bottom" nowrap="nowrap"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom" align="right">0</td> <td valign="bottom" nowrap="nowrap"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom" align="right">139</td> <td valign="bottom" nowrap="nowrap"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom" align="right">0</td> <td valign="bottom" nowrap="nowrap"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom" align="right">139</td> <td valign="bottom" nowrap="nowrap"> </td></tr> <tr style="font-size: 1px;"><td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td> </td></tr> <tr bgcolor="#cceeff"><td valign="top"> Total Other VIEs</td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom" align="right">259</td> <td valign="bottom" nowrap="nowrap"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom" align="right">0</td> <td valign="bottom" nowrap="nowrap"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom" align="right">2,189</td> <td valign="bottom" nowrap="nowrap"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom" align="right">292</td> <td valign="bottom" nowrap="nowrap"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom" align="right">2,189</td> <td valign="bottom" nowrap="nowrap"> </td></tr> <tr style="font-size: 1px;"><td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td> </td></tr> <tr><td valign="top"> Total VIEs</td> <td valign="bottom"> </td> <td valign="bottom">$</td> <td valign="bottom" align="right">48,699</td> <td valign="bottom" nowrap="nowrap"> </td> <td valign="bottom"> </td> <td valign="bottom">$</td> <td valign="bottom" align="right">17,557</td> <td valign="bottom" nowrap="nowrap"> </td> <td valign="bottom"> </td> <td valign="bottom">$</td> <td valign="bottom" align="right">2,305</td> <td valign="bottom" nowrap="nowrap"> </td> <td valign="bottom"> </td> <td valign="bottom">$</td> <td valign="bottom" align="right">319</td> <td valign="bottom" nowrap="nowrap"> </td> <td valign="bottom"> </td> <td valign="bottom">$</td> <td valign="bottom" align="right">2,458</td> <td valign="bottom" nowrap="nowrap"> </td></tr> <tr style="font-size: 1px;"><td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td valign="bottom"> </td> <td> </td></tr></table> <table style="border-collapse: collapse;" class="MetaData" border="0" cellspacing="0" cellpadding="0" width="100%"> <tr><td valign="top" width="3%" align="left"> (1) </td> <td class="MetaData" valign="top" align="left"> The carrying amount of assets of unconsolidated securitization-related VIEs consists of retained interests and letters of credit related to manufactured housing securitizations and are reported on our consolidated balance sheets under accounts receivable from securitizations. Mortgage servicing rights related to unconsolidated VIEs are reported on our consolidated balance sheets under other assets. See "Note 8—Goodwill and Other Intangible Assets" for additional information on our mortgage servicing rights. </td></tr></table> <table style="border-collapse: collapse;" class="MetaData" border="0" cellspacing="0" cellpadding="0" width="100%"> <tr><td valign="top" width="3%" align="left"> (2) </td> <td class="MetaData" valign="top" align="left"> The carrying amount of liabilities of securitization related VIEs is comprised of obligations to fund negative amortization bonds associated with the securitization of option arm mortgage loans ("option-ARMs") and obligations on certain swap agreements associated with the securitization of manufactured housing loans. </td></tr></table> <table style="border-collapse: collapse;" class="MetaData" border="0" cellspacing="0" cellpadding="0" width="100%"> <tr><td valign="top" width="3%" align="left"> (3) </td> <td class="MetaData" valign="top" align="left"> The maximum exposure to loss represents the amount of loss we would incur in the unlikely event that all of our assets in the VIE become worthless and we were required to meet our maximum remaining funding obligations. </td></tr></table> <table style="border-collapse: collapse;" class="MetaData" border="0" cellspacing="0" cellpadding="0" width="100%"> <tr><td valign="top" width="3%" align="left"> (4) </td> <td class="MetaData" valign="top" align="left"> Represents the gross assets and liabilities owned by the VIE which included seller's interest and retained and repurchased notes held by other related parties.</td></tr></table></div>

External Debt And Receivable Balances Of Securitization Programs, Information Regarding Ongoing Involvement In The Structures, And Any Gains/Losses Recognized On Transferred Assets

Non-Mortgage

Mortgage

(Dollars in millions)

Credit
Card

Auto
Loan

Other
Loan

Option
Arm

GreenPoint
HELOCs

GreenPoint
Manufactured
Housing

March 31, 2012:

Securities held by third-party investors

15,460

3,032

193

1,214

Receivables in the trust

44,874

3,135

193

1,220

Cash balance of spread or reserve accounts

169

Retained interests

Yes

Servicing retained

Yes

⁽¹⁾

Yes

⁽¹⁾

⁽³⁾

Amortization event⁽⁴⁾

Yes

⁽²⁾

December 31, 2011:

Securities held by third-party investors

16,428

3,122

206

1,247

Receivables in the trust

47,537

3,228

206

1,254

Cash balance of spread or reserve accounts

172

Retained interests

Yes

Servicing retained

Yes

⁽¹⁾

Yes

⁽¹⁾

⁽³⁾

Amortization event⁽⁴⁾

Yes

⁽²⁾

⁽¹⁾	We continue to service some of the outstanding balance of securitized mortgage receivables.

⁽²⁾	See information below regarding on-going involvement in the GreenPoint Home Equity Line of Credit ("HELOC") securitizations.

⁽³⁾	The manufactured housing securitizations are serviced by a third party. For two of the deals, that third party works in the capacity of subservicer with Capital One being the Master Servicer.

⁽⁴⁾

Accounts Receivable From Securitizations


(Dollars in millions)	March 31, 2012		December 31, 2011
Interest-only strip classified as trading	$	65	$	63
Retained interests classified as trading:
Retained notes		23		23
Cash collateral		8		8

Total retained interests classified as trading		31		31

Total accounts receivable from securitizations	$	96	$	94

Components Of Net Gains (Losses) Recognized From Changes In The Fair Value Of Retained Interests


	Three Months Ended March 31,
(Dollars in millions)	2012			2011
Interest only strip valuation changes	$	2		$	(3	)
Fair value adjustments related to spread accounts		11			12
Fair value adjustments related to investors' accrued interest receivable		0			0
Fair value adjustments related to retained subordinated notes		(4	)		18

Net gain recognized in earnings	$	9		$	27

Key Assumptions And Sensitivities For Non Mortgage Retained Interests Valuations


Dollars in millions)	March 31, 2012			December 31, 2011
Interest-only strip retained interests	$	111	⁽¹⁾	$	110	⁽¹⁾
Weighted average life for receivables (months)		61			70
Principal repayment rate (weighted average rate)		11.7 – 12.6	%		12.2 – 17.1	%
Impact on fair value of 10% adverse change	$	(2)		$	15
Impact on fair value of 20% adverse change		(5	)		(5	)
Discount rate (weighted average rate)		25.1 – 42.2	%		25.0 – 42.2	%
Impact on fair value of 10% adverse change	$	(6	)	$	(7	)
Impact on fair value of 20% adverse change		(12	)		(13	)

⁽¹⁾	Does not include liquidity swap related to the negative amortization bonds of $(15) million and $(16) million as of March 31, 2012 and December 31, 2011, respectively.


	Three Months Ended March 31,
(Dollars in millions)	2012		2011
Servicing fees received	$	7	$	7
Cash flows received on retained interests⁽¹⁾		10		12

⁽¹⁾	Includes all cash receipts of excess spread and other payments (excluding servicing fees) from the program.

Supplemental Loan Information


(Dollars in millions)	March 31, 2012		December 31, 2011
Total principal amount of loans	$	1,185	$	1,220
Principal amount of loans past due 90 days or more		225		223

Goodwill And Other Intangible Assets (Tables)

3 Months Ended

Mar. 31, 2012

Goodwill And Other Intangible Assets [Abstract]

Components Of Goodwill And Other Intangible Assets


(Dollars in millions)	March 31, 2012		December 31, 2011
Goodwill	$	13,595	$	13,592
Other intangible assets:
Core deposit intangibles⁽¹⁾		642		479
Contract intangibles⁽²⁾		47		50
Purchased credit card relationship intangibles⁽³⁾		47		52
Lease intangibles		20		21
Trust intangibles		4		5
Other⁽⁴⁾		147		3

Total other intangible assets		907		610

Total goodwill and other intangible assets	$	14,502	$	14,202

Mortgage servicing rights	$	95	$	93

⁽¹⁾	Includes core deposit intangibles with net carrying value of $202 million related to the acquisition of ING Direct in the first quarter of 2012.

⁽²⁾	Relates to the acquisition of the HBC portfolio in the first quarter of 2011.

⁽³⁾	Relates to the acquisitions of the HBC credit card portfolio in the first quarter of 2011 and the Kohl's private-label credit card portfolio in the second quarter of 2011.

⁽⁴⁾

Summary Of Changes In Goodwill, Segment


(Dollars in millions)	Credit Card		Consumer		Commercial		Total
Total Company
Balance as of December 31, 2011	$	4,691	$	4,583	$	4,318	$	13,592
Acquisitions		0		0		0		0
Other adjustments		3		0		0		3

Balance as of March 31, 2012	$	4,694	$	4,583	$	4,318	$	13,595

Intangible Assets Subject To Amortization


	March 31, 2012
(Dollars in millions)	Carrying Amount of Assets		Accumulated Amortization			Currency valuation Adjustments			Net Carrying Amount		Remaining Amortization Period
Core deposit intangibles⁽¹⁾	$	1,771	$	(1,129	)	$	0		$	642		5.1 years
Purchased credit card relationship intangibles⁽²⁾		77		(30	)		0			47		5.0 years
Contract intangibles⁽³⁾		70		(24	)		1			47		5.8 years
Lease intangibles		54		(34	)		0			20		20.2 years
Trust intangibles		11		(7	)		0			4		11.7 years
Other⁽⁴⁾		173		(26	)		0			147		0.3 years

Total	$	2,156	$	(1,250	)	$	1		$	907


	December 31, 2011
(Dollars in millions)	Carrying Amount of Assets		Accumulated Amortization			Currency valuation Adjustments			Net Carrying Amount		Remaining Amortization Period
Core deposit intangibles⁽¹⁾	$	1,562	$	(1,083	)	$	0		$	479		5.9 years
Purchased credit card relationship intangibles⁽²⁾		77		(25	)		0			52		5.2 years
Contract intangibles⁽³⁾		70		(19	)		(1	)		50		6.0 years
Lease intangibles		54		(33	)		0			21		20.7 years
Trust intangibles		11		(6	)		0			5		11.9 years
Other		25		(22	)		0			3		2.3 years

Total	$	1,799	$	(1,188	)	$	(1	)	$	610

⁽¹⁾	Includes core deposit intangibles with a net carrying value of $202 million related to the acquisition of ING Direct in the first quarter of 2012.

⁽²⁾	Relates to the acquisitions of the HBC credit card portfolio in the first quarter of 2011 and the Kohl's private-label credit card portfolio in the second quarter of 2011.

⁽³⁾	Relates to the acquisition of the existing HBC credit card portfolio in the first quarter of 2011.

⁽⁴⁾

Estimated Future Amortization Expense For Intangible Assets


(Dollars in millions)	Estimated Future Amortization Amounts
2012 (remaining nine months)	$	202
2013		224
2014		178
2015		123
2016		83
Thereafter		97

Total	$	907

Changes In The Fair Value Of Mortgage Servicing Rights


	March 31,
(Dollars in millions)	2012			2011
Balance at beginning of period	$	93		$	141
Originations		4			4
Change in fair value, net		(2	)		(1	)

Balance at end of period	$	95		$	144

Ratio of mortgage servicing rights to related loans serviced for others		0.55	%		0.74	%
Weighted average service fee		0.28	bps		0.28	bps

Significant Assumptions Used In Estimating The Fair Value Of MSRs


	March 31,
	2012			2011
Weighted average prepayment rate (includes default rate)		17.69	%		12.82	%
Weighted average life (in years)		5.06			6.10
Discount rate		13.45	%		11.78	%

Tabular disclosure of goodwill by reportable segment and in total. Disclosure details may include, but are not limited to, the carrying amount of goodwill, goodwill acquired during the year, goodwill impairment losses recognized, goodwill written-off due to the sale of a business unit, goodwill not yet allocated, and any other changes to goodwill.

Schedule Of Deposits, Short-Term Borrowings And Long-Term Debt

Deposits And Borrowings (Tables)

3 Months Ended

Mar. 31, 2012

Deposits And Borrowings [Abstract]


(Dollars in millions)	March 31, 2012		December 31, 2011
Deposits:
Non-interest bearing deposits	$	19,274	$	18,281
Interest-bearing deposits		197,254		109,945

Total deposits	$	216,528	$	128,226

Short-term borrowings:
Federal Funds purchased and securities loaned or sold under agreements to repurchase	$	770	$	1,464
FHLB Advances		0		5,835

Total short-term borrowings	$	770	$	7,299

March 31, 2012

December 31,
2011

(Dollars in millions)

Maturity
Date

Interest Rate

Weighted
Average
Interest Rate

Long-term debt:

Securitized debt obligations

2012 - 2025

0.28% - 6.40%

1.44

15,474

16,527

Senior and subordinated notes:

Fixed unsecured senior debt

2012 - 2021

2.13% - 7.38%

4.72

7,800

6,850

Floating unsecured senior debt

2014

1.72%

1.72

250

250

Total unsecured senior debt

4.63

8,050

7,100

Fixed unsecured subordinated debt

2012- 2019

5.35% - 8.80%

7.30

3,898

3,934

Total senior and subordinated notes

11,948

11,034

Other long-term borrowings:

Fixed junior subordinated debt

2027- 2066

3.63% - 10.25%

8.57

3,641

3,642

FHLB advances

2012- 2023

0.60% - 6.88%

1.08

1,052

1,059

Total other long-term borrowings

4,693

4,701

Total long-term debt

32,115

32,262

Total short-term borrowings and long-term debt

32,885

39,561

Schedule Of Components Of Interest Expense


	Three Months Ended March 31,
(Dollars in millions)	2012		2011
Short-term borrowings:
Federal funds purchased and securities loaned or sold under agreements to repurchase	$	1	$	1
FHLB advances		1		0

Total short-term borrowings		2		1

Long-term debt:
Securitized debt obligations		80		140
Senior and subordinated notes:
Unsecured senior debt		58		35
Unsecured subordinated debt		30		29

Total senior and subordinated notes		88		64

Other long-term borrowings:
Junior subordinated debt		79		80
FHLB advances		3		3
Other		2		2

Total long-term debt		252		289

Total short-term borrowings and long-term debt	$	254	$	290

Derivative Instruments And Hedging Activities (Tables)

3 Months Ended

Mar. 31, 2012

Derivative Instruments And Hedging Activities [Abstract]

Fair Value And Notional Amounts Of Derivative Instruments


	March 31, 2012						December 31, 2011
	Notional or Contractual Amount		Derivatives at Fair Value				Notional or Contractual Amount		Derivatives at Fair Value
(Dollars in millions)	Notional or Contractual Amount		Assets⁽¹⁾		Liabilities⁽¹⁾		Notional or Contractual Amount		Assets⁽¹⁾		Liabilities⁽¹⁾
Derivatives designated as accounting hedges:
Interest rate contracts:
Fair value interest rate contracts	$	15,931	$	953	$	3	$	14,425	$	1,019	$	1
Cash flow interest rate contracts		5,000		75		2		6,325		71		130

Total interest rate contracts		20,931		1,028		5		20,750		1,090		131

Foreign exchange contracts:
Cash flow foreign exchange contracts		4,928		2		82		4,577		93		16
Net investment foreign exchange contracts		0		0		0		0		0		0

Total foreign exchange contracts		4,928		2		82		4,577		93		16

Total derivatives designated as accounting hedges		25,859		1,030		87		25,327		1,183		147

Derivatives not designated as accounting hedges:⁽¹⁾
Interest rate contracts covering:
MSRs		293		16		8		383		18		12
Customer accommodation⁽²⁾		16,965		418		310		16,147		453		395
Other interest rate exposures		3,956		25		26		29,027		85		362

Total interest rate contracts		21,214		459		344		45,557		556		769

Foreign exchange contracts		1,389		188		53		1,348		193		65
Other contracts		1,204		1		6		932		4		6

Total derivatives not designated as accounting hedges		23,807		648		403		47,837		753		840

Total derivatives	$	49,666	$	1,678	$	490	$	73,164	$	1,936	$	987

⁽¹⁾

⁽²⁾	Customer accommodation derivatives include those entered into with our commercial banking customers and those entered into with other counterparties to offset the market risk.

Net Gains (Losses) Recognized In Earnings Related To Derivatives In Fair Value Hedging Relationships And Free-Standing Derivatives


	Three Months Ended March 31,
(Dollars in millions)	2012			2011
Derivatives designated as accounting hedges:
Fair value interest rate contracts:
Loss recognized in earnings on derivatives⁽¹⁾	$	(68	)	$	(149	)
Gain recognized in earnings on hedged items⁽¹⁾		59			154

Net fair value hedge ineffectiveness gain (loss)		(9	)		5

Derivatives not designated as accounting hedges:
Interest rate contracts covering:
MSRs⁽¹⁾		(2	)		(1	)
Customer accommodation⁽¹⁾		11			8
Other interest rate exposures⁽¹⁾		(81	)		6

Total		(72	)		13

Foreign exchange contracts⁽¹⁾		(13	)		(3	)
Other contracts⁽¹⁾		(1	)		(3	)

Total gain (loss) on derivatives not designated as accounting hedges		(86	)		7

Net derivatives gain (loss) recognized in earnings	$	(95	)	$	12

⁽¹⁾	Amounts are recorded in our consolidated statements of income in other non-interest income.

Net Gains (Losses) Related To Derivatives Designated As Cash Flow Hedges And Net Investment Hedges


	Three Months Ended March 31,
(Dollars in millions)	2012			2011
Gain (loss) recorded in AOCI:⁽¹⁾
Cash flow hedges:
Interest rate contracts	$	6		$	7
Foreign exchange contracts		(6	)		0

Subtotal		0			7

Net investment hedges:
Foreign exchange contracts		0			(1	)

Net derivatives gain recognized in AOCI	$	0		$	6


	Three Months Ended March 31,
(Dollars in millions)	2012			2011
Gain (loss) recorded in earnings:
Cash flow hedges:
Gain (loss) reclassified from AOCI into earnings:
Interest rate contracts⁽²⁾	$	9		$	(12	)
Foreign exchange contracts⁽³⁾		(6	)		(2	)

Subtotal		3			(14	)

Gain (loss) recognized in earnings due to ineffectiveness:
Interest rate contracts⁽³⁾		0			0
Foreign exchange contracts ⁽³⁾		0			0

Subtotal		0			0

Net derivatives gain (loss) recognized in earnings	$	3		$	(14	)

⁽¹⁾	Amounts represent the effective portion.

⁽²⁾	Amounts reclassified are recorded in our consolidated statements of income in interest income or interest expense.

⁽³⁾	Amounts reclassified are recorded in our consolidated statements of income in other non-interest income.

Tabular disclosure of the location and amount of gains and losses reported in the statement of financial performance, or when applicable, the statement of financial position. For example, (a) gains and losses recognized in the income statement on derivative instruments designated and qualifying as hedging instruments in fair value hedges and related hedged items designated and qualifying in fair value hedges and (b) gains and losses initially recognized in other comprehensive income on derivative instruments designated and qualifying as cash flow hedges.

Schedule Of Accumulated Other Comprehensive Income (Loss)

Stockholders' Equity (Tables)

3 Months Ended

Mar. 31, 2012

Stockholders' Equity [Abstract]


(Dollars in millions)	March 31, 2012			December 31, 2011
Net unrealized gains (losses) on securities⁽¹⁾	$	288		$	294
Net unrecognized elements of defined benefit plans		(43	)		(43	)
Foreign currency translation adjustments		6			(49	)
Unrealized losses on cash flow hedging instruments		(25	)		(26	)
Other-than-temporary impairment not recognized in earnings on securities		44			10
Initial application of measurement date provisions for postretirement benefits other than pensions		(1	)		(1	)
Initial application from adoption of consolidation standards		(16	)		(16	)

Total accumulated other comprehensive income	$	253		$	169

⁽¹⁾

Earnings Per Common Share (Tables)

3 Months Ended

Mar. 31, 2012

Earnings Per Common Share [Abstract]

Schedule Of Computation Of Basic And Diluted Earnings Per Common Share


	Three Months Ended March 31,
(Dollars and Shares in millions, except per share data)	2012			2011
Basic earnings per share
Income from continuing operations, net of tax	$	1,505		$	1,032
Loss from discontinued operations, net of tax		(102	)		(16	)

Net income applicable to common equity		1,403			1,016
Dividends and undistributed earnings allocated to participating securities⁽¹⁾		(7	)		0

Net income available to common stockholders	$	1,396		$	1,016

Total weighted-average basic shares outstanding		509			454

Net income per share	$	2.74		$	2.24


	Three Months Ended March 31,
(Dollars and Shares in millions, except per share data)	2012		2011
Diluted earnings per share⁽²⁾
Net income available to common stockholders	$	1,396	$	1,016

Total weighted-average basic shares outstanding		509		454
Stock options, warrants, contingently issuable shares, and other		4		6

Total weighted-average diluted shares outstanding		513		460

Net income per share	$	2.72	$	2.21

⁽¹⁾	Includes undistributed earnings allocated to participating securities using the two-class method under the accounting guidance for computing earnings per share.

⁽²⁾	Excluded from the computation of diluted earnings per share was 9.1 million and 9.6 million of awards, options or warrants, for the three months ended March 31, 2012 and 2011, respectively, because their inclusion would be antidilutive.

Fair Value Of Financial Instruments (Tables)

3 Months Ended

Mar. 31, 2012

Fair Value Of Financial Instruments [Abstract]

Schedule Of Assets And Liabilities Measured At Fair Value On A Recurring Basis


	March 31, 2012
	Fair Value Measurements Using									Total
(Dollars in millions)	Level 1			Level 2			Level 3			Total
Assets
Securities available for sale:
U.S. Treasury debt obligations	$	2,053		$	0		$	0		$	2,053
US Agency debt obligations		0			179			0			179
Residential mortgage-backed securities		0			39,385			1,821			41,206
Commercial mortgage-backed securities		0			5,198			387			5,585
Asset-backed securities		0			9,998			241			10,239
Other		273			1,268			7			1,548

Total securities available for sale		2,326			56,028			2,456			60,810
Other assets:
Mortgage servicing rights		0			0			95			95
Derivative receivables⁽¹⁾⁽²⁾		1			1,612			65			1,678
Retained interests in securitizations and other		0			0			140			140

Total Assets	$	2,327		$	57,640		$	2,756		$	62,723

Liabilities
Other liabilities:
Derivative payables⁽¹⁾⁽²⁾	$	(3	)	$	(451	)	$	(36	)	$	(490	)
Other⁽³⁾		0			0			(14	)		(14	)

Total Liabilities	$	(3	)	$	(451	)	$	(50	)	$	(504	)


	December 31, 2011
	Fair Value Measurements Using									Total
(Dollars in millions)	Level 1			Level 2			Level 3			Total
Assets
Securities available for sale:
U.S. Treasury debt obligations	$	124		$	0		$	0		$	124
U.S. Agency debt obligations		0			138			0			138
Residential mortgage-backed securities		0			26,455			195			26,650
Commercial mortgage-backed securities		0			913			274			1,187
Asset-backed securities		0			10,118			32			10,150
Other		279			219			12			510

Total securities available for sale		403			37,843			513			38,759
Other assets:
Mortgage servicing rights		0			0			93			93
Derivative receivables⁽¹⁾⁽²⁾		5			1,828			103			1,936
Retained interests in securitizations and other		0			0			145			145

Total Assets	$	408		$	39,671		$	854		$	40,933

Liabilities
Other liabilities:
Derivative payables⁽¹⁾⁽²⁾	$	(6	)	$	(702	)	$	(279	)	$	(987	)
Other⁽³⁾		0			0			(12	)		(12	)

Total Liabilities	$	(6	)	$	(702	)	$	(291	)	$	(999	)

⁽¹⁾

⁽²⁾

⁽³⁾	Includes manufactured housing, swap and other transactions. See "Note 7—Variable Interest Entities and Securitizations" for additional information.

Schedule Of Level 3 Inputs Reconciliation For Assets And Liabilities


	Fair Value Measurements Using Significant Unobservable Inputs (Level 3) Three Months Ended March 31, 2012
	Balance, January 1, 2012			Total Gains or (Losses) (Realized/Unrealized)						Purchases		Sales			Issuances			Settlements			Transfers Into Level 3⁽²⁾		Transfers Out of Level 3⁽²⁾			Balance, March 31, 2012			Net Unrealized Gains (Losses) Included in Net Income Related to Assets and Liabilities Still Held as of March 31, 2012⁽³⁾
(Dollars in millions)	Balance, January 1, 2012			Included in Net Income⁽¹⁾			Included in Other Comprehensive Income			Purchases		Sales			Issuances			Settlements			Transfers Into Level 3⁽²⁾		Transfers Out of Level 3⁽²⁾			Balance, March 31, 2012
Assets:
Securities available-for-sale:
Residential mortgage-backed securities	$	195		$	(10	)	$	(26	)	$	2,279	$	(640	)	$	0		$	(16	)	$	98	$	(59	)	$	1,821		$	(10	)
Commercial mortgage-backed securities		274			4			3			297		(76	)		0			(3	)		13		(125	)		387			0
Asset-backed securities		32			0			5			105		0			0			(2	)		132		(31	)		241			4
Other		12			0			0			0		0			0			(5	)		6		(6	)		7			0
Total securities available -for-sale		513			(6	)		(18	)		2,681		(716	)		0			(26	)		249		(221	)		2,456			(6	)
Other Assets:
Mortgage servicing rights		93			1			0			0		0			4			(3	)		0		0			95			1
Derivative receivables		103			(3	)		0			0		0			2			(49	)		13		(1	)		65			(3	)
Retained interest in securitization and other		145			(5	)		0			0		0			0			0			0		0			140			(5	)
Liabilities:
Other Liabilities
Derivative Payables		(279	)		5			0			0		0			(32	)		259			8		3			(36	)		5
Other		(12	)		(2	)		0			0		0			0			0			0		0			(14	)		(2	)


	Fair Value Measurements Using Significant Unobservable Inputs (Level 3) Three Months Ended March 31, 2011
	Balance, January 1, 2011			Total Gains or (Losses) (Realized/Unrealized)						Purchases		Sales			Issuances		Settlements			Transfers Into Level 3⁽²⁾		Transfers Out of Level 3⁽²⁾		Balance, March 31, 2011			Net Unrealized Gains (Losses) Included in Net Income Related to Assets and Liabilities Still Held as of March 31, 2011⁽³⁾
(Dollars in millions)	Balance, January 1, 2011			Included in Net Income⁽¹⁾			Included in Other Comprehensive Income			Purchases		Sales			Issuances		Settlements			Transfers Into Level 3⁽²⁾		Transfers Out of Level 3⁽²⁾		Balance, March 31, 2011
Assets:
Securities available-for-sale:
Residential mortgage-backed securities	$	578		$	0		$	(6	)	$	0	$	(15	)	$	0	$	(38	)	$	0	$	0	$	519		$	0
Asset-backed securities		13			0			0			0		0			0		0			0		0		13			0
Other		7			0			0			0		0			0		7			0		0		7			0
Total securities available -for-sale		598			0			(6	)		0		(15	)		0		(38	)		0		0		539			0
Other Assets:
Mortgage servicing rights		141			3			0			0		0			4		(4	)		0		0		144			3
Derivative receivables		46			2			0			0		0			0		(7	)		0		0		41			2
Retained interest in securitization and other		120			(8	)		0			0		0			0		0			0		0		112			(8	)
Liabilities:
Other Liabilities
Derivative Payables		(43	)		(1	)		0			0		0			0		(3	)		0		0		(39	)		(1	)

⁽¹⁾

⁽²⁾	The transfers out of Level 3 for the first quarter of March 31, 2012 were primarily driven by greater consistency amongst multiple pricing sources. The transfers into Level 3 was primarily driven by less consistency amongst vendor pricing on individual securities for non-agency MBS.

⁽³⁾

Schedule Of Assets And Liabilities Measured At Fair Value On Recurring Basis Quantitative Information About Level 3 Fair Value Measurements


Quantitative Information about Level 3 Fair Value Measurements
(Dollars in millions)	Fair Value at March 31, 2012	Significant Valuation Techniques	Significant Unobservable Inputs	Range (Weighted Average)
Assets:
Securities available-for-sale:

Residential mortgage-backed securities	1,821	Vendor pricing	Yield Constant prepayment rate Default rate	1-23% (7%)
				0-28% (7%)
				1-20% (8%)
			Loss severity	12-76% (52%)

Commercial mortgage-backed securities	387	Vendor pricing	Yield	2-8% (3%)
Commercial mortgage-backed securities	387	Vendor pricing	Constant prepayment rate	0-0% (0%)

Asset-backed securities	241	Vendor pricing	Yield	3-18% (7%)
			Constant prepayment rate	0-13% (3%)
			Default rate	2-15% (10%)
			Loss severity	42-80% (71%)

Other	7	Vendor pricing
Other	7	Vendor pricing
Other Assets:

Mortgage servicing rights	95	Discounted cash flows	Constant prepayment rate	9.82-32.10% (17.69%)
			Discount rate	9.93-23.00% (13.45%)
			Servicing cost ($ per loan)	$67.66-$364.31 ($187.81)

Derivative receivables	65	Present value	Swap rates	2.29-2.91% (2.74%)

Retained interests in securitization and other	140	Discounted cash flows	Life of receivables Constant prepayment rate Discount rate	19-86 months
				0.13-16.19%
				1.92-42.70%

Liabilities:
Other Liabilities:

Derivative payables	(36)	Present value	Swap rates	2.29-2.91% (2.74%)
Derivative payables	(36)	Black model	Flat volatility	28.56-29.05% (28.66%)

Other (Manufactured housing swap obligations)	(14)	Discounted cash flows	Constant prepayment rate	0.17-0.23% (0.20%)
			Default rate	0.32-0.38% (0.35%)
			Illiquidity risk	1.20%

Schedule Of Assets Measured At Fair Value On A Nonrecurring Basis


	March 31, 2012
	Fair Value Measurements Using						Assets at Fair Value		Significant Valuation Techniques	Significant Unobservable Inputs	Range (Weighted Average)
(Dollars in millions)	Level 1		Level 2		Level 3		Assets at Fair Value		Significant Valuation Techniques	Significant Unobservable Inputs	Range (Weighted Average)
Assets
Loans held for sale	$	0	$	627	$	0	$	627	N/A	N/A	N/A
Loans held for investment		0		0		79		79	Appraisal Value	Non-recoverable rate	10-38% (14%)
Foreclosed assets⁽¹⁾		0		0		100		100	Appraisal Value	Cost to Sell Bias Factor	10-14% 0-11%
Other⁽²⁾		0		0		22		22	Appraisal Value	Cost to Sell	6-6% (6%)

Total	$	0	$	627	$	201	$	828


	December 31, 2011
	Fair Value Measurements Using						Assets at Fair Value
(Dollars in millions)	Level 1		Level 2		Level 3		Assets at Fair Value
Assets
Loans held for sale	$	0	$	201	$	0	$	201
Loans held for investment		0		0		113		113
Foreclosed assets⁽¹⁾		0		0		169		169
Other⁽²⁾		0		0		21		21

Total	$	0	$	201	$	303	$	504


	Total Gains (Losses) Three Months Ended March 31,
(Dollars in millions)	2012			2011
Assets
Loans held for sale	$	16		$	(3	)
Loans held for investment		(25	)		(25	)
Foreclosed assets⁽¹⁾		(8	)		(30	)
Other⁽²⁾		(2	)		0

Total	$	(19	)	$	(58	)

⁽¹⁾	Represents the fair value and related losses of foreclosed properties that were written down subsequent to their initial classification as foreclosed properties.

⁽²⁾	Consists of long lived assets held for sale.

Schedule Of Fair Value Of Financial Instruments

March 31, 2012

Fair Value Measurements Using

(Dollars in millions)

Carrying
Amount

Estimated
Fair Value

Level 1

Level 2

Level 3

Financial Assets

Cash and cash equivalents

30,656

Restricted cash for securitization investors

1,090

Securities available for sale

60,810

2,326

56,028

2,456

Loans held for sale

627

Net loans held for investment

169,762

171,029

Interest receivable

1,157

Accounts receivable from securitization

Derivatives

1,678

1,612

Mortgage servicing rights

Financial Liabilities

Non-interest bearing deposits

19,274

Interest-bearing deposits

197,254

196,693

Senior and subordinated notes

11,948

12,219

Securitized debt obligations

15,474

15,636

12,492

3,144

Federal funds purchased and securities loaned or sold under agreements to repurchase

770

Other borrowings

4,693

4,755

349

3,287

1,119

Interest payable

384

Derivatives

490

451


	December 31, 2011
(Dollars in millions)	Carrying Amount		Estimated Fair Value
Financial Assets
Cash and cash equivalents	$	5,838	$	5,838
Restricted cash for securitization investors		791		791
Securities available for sale		38,759		38,759
Loans held for sale		201		201
Net loans held for investment		131,642		133,710
Interest receivable		1,029		1,029
Accounts receivable from securitization		94		94
Derivatives		1,936		1,936
Mortgage servicing rights		93		93

Financial Liabilities
Non-interest bearing deposits	$	18,281	$	18,281
Interest-bearing deposits		109,945		110,002
Senior and subordinated notes		11,034		10,870
Securitized debt obligations		16,527		16,632
Federal funds purchased and securities loaned or sold under agreements to repurchase		1,464		1,464
Other borrowings		10,536		10,607
Interest payable		466		466
Derivatives		987		987

Tabular disclosure of the fair value of financial instruments (as defined), including financial assets and financial liabilities (collectively, as defined), and the measurements of those instruments, assets, and liabilities. Such certain disclosures about the financial instruments, assets, and liabilities include: (1) the fair value of the required items together with their carrying amounts (as appropriate) and (2) the methodology and assumptions used in developing such estimates of fair value.

Reference 1: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 107
-Paragraph 10
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 2: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 107
-Paragraph 14
-Subparagraph a
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 3: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 107
-Paragraph 15
-Subparagraph b-d
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 4: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 157
-Paragraph 32
-Subparagraph a, c(1), c(2), c(3), d
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 5: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 159
-Paragraph 18
-Subparagraph c(2), d, e, f
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 6: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 159
-Paragraph 19
-Subparagraph a, b, c(1), d(1)
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 7: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 825
-SubTopic 10
-Section 50
-Paragraph 10
-Subparagraph (a)
-URI http://asc.fasb.org/extlink&oid=6947722&loc=d3e13433-108611

Reference 8: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 825
-SubTopic 10
-Section 50
-Paragraph 11
-URI http://asc.fasb.org/extlink&oid=6947722&loc=d3e13467-108611

Reference 9: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 825
-SubTopic 10
-Section 50
-Paragraph 12
-URI http://asc.fasb.org/extlink&oid=6947722&loc=d3e13476-108611

Reference 10: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 825
-SubTopic 10
-Section 50
-Paragraph 30
-Subparagraph (a)
-URI http://asc.fasb.org/extlink&oid=6957238&loc=d3e14172-108612

Reference 11: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 820
-SubTopic 10
-Section 50
-Paragraph 2
-Subparagraph (a)
-URI http://asc.fasb.org/extlink&oid=6925170&loc=d3e19207-110258

Reference 12: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 825
-SubTopic 10
-Section 45
-Paragraph 2
-URI http://asc.fasb.org/extlink&oid=6447952&loc=d3e13220-108610

Segment Reporting Information [Line Items]

Business Segments (Tables)

3 Months Ended

Mar. 31, 2012

Schedule Of Business Segments

Three Months Ended March 31, 2012

(Dollars in millions)

Credit
Card

Consumer
Banking

Commercial
Banking

Other

Total

Net interest income (expense)

1,992

1,288

431

(297

)

3,414

Non-interest income (expense)

598

176

662

1,521

Total revenue

2,590

1,464

516

365

4,935

Provision for credit losses

458

174

(69

)

573

Non-interest expense:

Core deposit intangible amortization

Other non-interest expense

1,268

906

252

2,458

Total non-interest expense

1,268

943

261

2,504

Income from continuing operations before income taxes

864

347

324

323

1,858

Income tax provision (benefit)

298

123

114

(182

)

353

Income from continuing operations, net of tax

566

224

210

505

1,505


	Three Months Ended March 31, 2011
(Dollars in millions)	Credit Card		Consumer Banking		Commercial Banking			Other			Total
Net interest income (expense)	$	1,941	$	983	$	376		$	(160	)	$	3,140
Non-interest income (expense)		674		186		71			11			942

Total revenue		2,615		1,169		447			(149	)		4,082
Provision for credit losses		450		95		(16	)		5			534
Non-interest expense:
Core deposit intangible amortization		0		35		11			0			46
Other non-interest expense		1,178		705		201			32			2,116

Total non-interest expense		1,178		740		212			32			2,162

Income (loss) from continuing operations before income taxes		987		334		251			(186	)		1,386
Income tax provision (benefit)		344		119		89			(198	)		354

Income from continuing operations, net of tax	$	643	$	215	$	162		$	12		$	1,032

Loans And Deposits [Member]

Segment Reporting Information [Line Items]

Schedule Of Business Segments

March 31, 2012

(Dollars in millions)

Credit
Card

Consumer
Banking

Commercial
Banking

Other

Total
Reported

Loans held for investment

61,476

77,300

34,906

140

173,822

Total deposits

176,007

28,046

12,475

216,528


	December 31, 2011
(Dollars in millions)	Credit Card		Consumer Banking		Commercial Banking		Other		Total Reported
Loans held for investment	$	65,075	$	36,315	$	34,327	$	175	$	135,892
Total deposits		0		88,540		26,683		13,003		128,226

Tabular disclosure of the profit or loss and total assets for each reportable segment. An entity discloses certain information on each reportable segment if the amounts (a) are included in the measure of segment profit or loss reviewed by the chief operating decision maker or (b) are otherwise regularly provided to the chief operating decision maker, even if not included in that measure of segment profit or loss.

Commitments, Contingencies And Guarantees [Abstract]

Commitments, Contingencies And Guarantees (Tables)

3 Months Ended

Mar. 31, 2012

Schedule Of Unpaid Principal Balance Of Mortgage Loans Originated And Sold To Third Parties Based On Category Of Purchaser

Unpaid Principal Balance of Mortgage Loans Originated and Sold to Third Parties Based on Category of Purchaser


	Unpaid Principal Balance
	March 31, 2012		December 31, 2011		Original Unpaid Principal Balance
(Dollars in billions)	March 31, 2012		December 31, 2011		Total		2008		2007		2006		2005
Government sponsored enterprises ("GSEs")⁽¹⁾	$	5	$	5	$	11	$	1	$	4	$	3	$	3
Insured Securitizations		6		6		19		0		2		8		9
Uninsured Securitizations and Other		27		30		81		3		15		30		33

Total	$	38	$	41	$	111	$	4	$	21	$	41	$	45

⁽¹⁾	GSEs include Fannie Mae and Freddie Mac.

Schedule Of Open Claims In Pipeline


(Dollars in millions) (All amounts are Original Principal Balance)	GSEs			Insured Securitizations			Uninsured Securitizations and Other			Total
Open claims as of December 31, 2010	$	126		$	832		$	665		$	1,623
Gross new demands received		196			359			131			686
Loans repurchased/made whole		(67	)		(14	)		(16	)		(97	)
Demands rescinded		(85	)		(6	)		(30	)		(121	)
Reclassifications⁽²⁾		6			72			(78	)		0

Open claims as of December 31, 2011	$	176		$	1,243		$	672		$	2,091

Gross new demands received		107			50			172			329
Loans repurchased/made whole		(9	)		(1	)		(22	)		(32	)
Demands rescinded		(35	)		0			(7	)		(42	)
Reclassifications⁽²⁾		0			1			(1	)		0

Open claims as of March 31, 2012	$	239		$	1,293		$	814		$	2,346

⁽¹⁾

⁽²⁾	Represents adjustments to correct the counterparty category as of March 31, 2012 and December 31, 2011 for amounts that were misclassified. The reclassification had no impact on the total pending repurchase requests.

Schedule Of Changes In Representation And Warranty Reserves


	Three Months Ended March 31,						Full Year
(Dollars in millions)	2012			2011			2011
Representation and warranty repurchase reserve, beginning of period⁽¹⁾	$	943		$	816		$	816
Provision for repurchase losses⁽²⁾		169			44			212
Net realized losses		(11	)		(14	)		(85	)

Representation and warranty repurchase reserve, end of period⁽¹⁾	$	1,101		$	846		$	943

⁽¹⁾	Reported in our consolidated balance sheets as a component of other liabilities.

⁽²⁾

Schedule Of Allocation Of Representation And Warranty Reserves


	Reserve Liability
(Dollars in millions, except for loans sold)	March 31, 2012		December 31, 2011		Loans Sold 2005 to 2008⁽¹⁾
GSEs and Active Insured Securitizations	$	927	$	778	$	27
Inactive Insured Securitizations and Others		174		165		84

Total	$	1,101	$	943	$	111

⁽¹⁾	Reflects, in billions, the total original principal balance of mortgage loans originated by our subsidiaries and sold to third party investors between 2005 and 2008.

Summary Of Significant Accounting Policies (Details) - USD ($) $ in Millions	Mar. 31, 2012	Dec. 31, 2011
Summary Of Significant Accounting Policies [Abstract]
Goodwill	$ 13,595	$ 13,592

Carrying amount as of the balance sheet date, which is the cumulative amount paid and (if applicable) the fair value of any noncontrolling interest in the acquiree, adjusted for any amortization recognized prior to the adoption of any changes in generally accepted accounting principles (as applicable) and for any impairment charges, in excess of the fair value of net assets acquired in one or more business combination transactions.

Reference 1: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 142
-Paragraph 45
-Subparagraph e
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 2: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 142
-Paragraph 43
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 3: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 141R
-Paragraph 68
-Subparagraph l
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 4: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 350
-SubTopic 20
-Section 45
-Paragraph 1
-URI http://asc.fasb.org/extlink&oid=6388280&loc=d3e13770-109266

Reference 5: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 350
-SubTopic 20
-Section 50
-Paragraph 1
-URI http://asc.fasb.org/extlink&oid=6905597&loc=d3e13816-109267

Reference 6: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 141R
-Paragraph 72
-Subparagraph d
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 7: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 142
-Paragraph 45
-Subparagraph e
-Clause 1
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 8: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 141R
-Paragraph 34
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Fair value of Capital One common stock issued (54,028,086 shares)

Acquisitions (Narratives) (Details) Unit12 in Millions, $ in Millions		1 Months Ended		3 Months Ended			12 Months Ended
	Feb. 17, 2012 USD ($) shares	Feb. 16, 2012 USD ($)	Jun. 16, 2011 USD ($)	Mar. 31, 2012 USD ($)	Sep. 30, 2011 USD ($) shares	Mar. 31, 2011 USD ($)	Dec. 31, 2011 USD ($)
Acquisitions [Line Items]
Deposits added relating to acquisition of ING Direct				$ 216,528			$ 128,226
Issuance of common stock in exchange for the equity interest and assets and liabilities, shares \| shares	54,028,086
Issuance of common stock in exchange for the equity interest and assets and liabilities, value	$ 2,600
Cash consideration in exchange for the equity interests and assets and liabilities	6,300
Deferred direct cost relating to equity offering					$ 73
Cash proceeds relating to closure of public offering					$ 3,000
Transaction costs related to ING Direct acquisition				2,504		$ 2,162
Components of other non-interest expense				846		727
Fair value of net assets acquired from ING Direct				9,600
Bargain purchase gain	$ 594			594		$ 0
ING Direct purchase price				9,000
Forward Purchasers [Member]
Acquisitions [Line Items]
Cash proceeds relating to closure of public offering		$ 1,900
Forward Sale Agreements [Member]
Acquisitions [Line Items]
Closure of public underwritten offering, shares \| shares					40,000,000
ING Direct Bancorporation [Member]
Acquisitions [Line Items]
Deposits added relating to acquisition of ING Direct			$ 84,400
Number of customers added relating to acquisition of ING Direct			7
Transaction costs related to ING Direct acquisition				62
Components of other non-interest expense				$ 37			$ 25

Acquisitions (Summary Of Purchase Price To The Fair Value Of Assets Acquired And Liabilities Assumed) (Details) - USD ($)
$ in Millions

3 Months Ended

Feb. 17, 2012

Mar. 31, 2012

Mar. 31, 2011

Acquisitions [Abstract]

Cash

$ 6,321

2,638

Aggregate consideration transferred

8,959

Cash and due from banks

20,061

Investments

30,237

40,042

Accrued interest receivable

367

Premises and equipment

245

^[1]

170

Identifiable intangible assets

358

Other assets

^[2]

2,854

Total assets

94,334

84,410

Accrued interest receivable

Other liabilities

^[3]

334

Total liabilities

84,781

Net assets acquired

9,553

Bargain purchase gain

594

$ 594

$ 0

Deferred tax assets

801

Net of valuation allowance

Deferred tax liabilities

$ 181

Fair value of Capital One common stock issued, shares

54,028,086

[1]	Includes $79 million of accrued interest receivable attributable to loans held for investment.
[2]	Other assets include $801 million of deferred tax assets, net of a valuation allowance of $8 million, as of the acquisition date.
[3]	Other liabilities include $181 million of deferred tax liabilities as of the acquisition date.

Acquisitions (Schedule Of Impact Of Acquired Company And Pro Forma Information On Our Results Of Operations) (Details) (b) - USD ($)
$ in Millions

3 Months Ended

Mar. 31, 2012

Mar. 31, 2011

Business Acquisition [Line Items]

Income (loss) from continuing operations, net of tax, Actual

$ 1,505

$ 1,032

Revenue, Pro-Forma

^[1]

5,151

5,280

^[2]

Income (loss) from continuing operations, net of tax, Pro-Forma

948

$ 1,104

^[2]

ING Direct Bancorporation [Member]

Business Acquisition [Line Items]

Revenue, Actual

^[1],[3]

237

Income (loss) from continuing operations, net of tax, Actual

^[3]

$ 37

[1]	Consists of net interest income and non-interest income.
[2]	Reflects the combined pro forma results of operations of ING Direct and Capital One assuming the acquisition had occurred on January 1, 2011.
[3]	Reflects the approximate half-quarter impact of ING Direct on our results of operations in the first quarter of 2012.

This element represents the income or loss from continuing operations attributable to the parent which may also be defined as revenue less expenses and taxes from ongoing operations before extraordinary items but after deduction of those portions of income or loss from continuing operations that are allocable to noncontrolling interests, if any.

Reference 1: http://www.xbrl.org/2003/role/presentationRef
-Publisher AICPA
-Name Accounting Research Bulletin (ARB)
-Number 51
-Paragraph 29
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 2: http://www.xbrl.org/2003/role/presentationRef
-Publisher AICPA
-Name Accounting Research Bulletin (ARB)
-Number 51
-Paragraph 28
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 3: http://www.xbrl.org/2003/role/presentationRef
-Publisher AICPA
-Name Accounting Research Bulletin (ARB)
-Number 51
-Paragraph 38
-Subparagraph b(1)
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 4: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 230
-SubTopic 10
-Section 45
-Paragraph 28
-URI http://asc.fasb.org/extlink&oid=6943989&loc=d3e3602-108585

Reference 5: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 260
-SubTopic 10
-Section 50
-Paragraph 1
-Subparagraph (a)
-URI http://asc.fasb.org/extlink&oid=6371337&loc=d3e3550-109257

Reference 6: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 810
-SubTopic 10
-Section 45
-Paragraph 18
-URI http://asc.fasb.org/extlink&oid=6921628&loc=SL4613673-111683

Reference 7: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 225
-SubTopic 10
-Section S99
-Paragraph 2
-Subparagraph (SX 210.5-03.13)
-URI http://asc.fasb.org/extlink&oid=6880815&loc=d3e20235-122688

Discontinued Operations (Details) - USD ($) $ in Millions	3 Months Ended
Discontinued Operations (Details) - USD ($) $ in Millions	Mar. 31, 2012	Mar. 31, 2011	Dec. 31, 2011
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]
Net interest expense	$ 0	$ 0
Non-interest expense	(161)	(25)
Loss from discontinued operations before taxes	(161)	(25)
Income tax benefit	59	9
Loss from discontinued operations, net of taxes	(102)	(16)
Remaining assets of discontinued operations	304		$ 304
Remaining liabilities of discontinued operations	832		$ 680
Wholesale Banking Unit [Member]
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]
Representations and warranties expenses for discontinued operations	153	39
Representations and warranties expenses for discontinued operations, net of tax	$ 97	$ 29

Investment Securities (Narrative) (Details) - USD ($)
$ in Millions

3 Months Ended

12 Months Ended

Mar. 31, 2012

Mar. 31, 2011

Dec. 31, 2011

Securities available for sale, at fair value

$ 60,810

$ 38,759

Increase in investment securities

$ 22,100

Percentage of investment securities increase

57.00%

Percentage of portfolio invested in U.S. Treasury and agency securities

72.00%

69.00%

Gross unrealized losses, available-for-sale securities

$ 228

$ 227

Number of individual securities that account for gross unrealized losses

979

Investments in non-agency residential MBS and asset-backed securities

$ 174

Percent of total unrealized losses related to non-agency residential MBS and asset-backed securities

76.00%

Loss position for more than 12 months

$ 125

169

Credit related losses in earnings

$ 3

Gross unrealized losses- OTTI

116

^[1]

111

170

Gross unrealized losses related to all other securities

112

$ 57

Proceeds from sale of investment securities

7,300

846

Net realized gains

Fair value of securities pledged

8,200

8,800

Debt securities acquired, fair value

30,200

Debt securities acquired, outstanding unpaid principal and interest balance

$ 5,600

Debt securities acquired, estimated fair value

$ 2,900

[1]	Represents the amount of cumulative non-credit other-than-temporary impairment ("OTTI") losses recorded in AOCI. These losses are included in total gross unrealized losses.

Investment Securities (Schedule Of Available-For-Sale Securities) (Details) - USD ($)
$ in Millions

3 Months Ended

12 Months Ended

Mar. 31, 2012

Mar. 31, 2011

Dec. 31, 2011

Schedule of Available-for-sale Securities [Line Items]

$ 60,317

$ 38,303

721

683

(116)

^[1]

$ (111)

(170)

(112)

^[2]

(57)

(228)

(227)

Agency debt obligations, amortized cost of debt securities

60,810

$ 38,759

$ 60,317

Percentage of the securities in our asset-backed security portfolio were rated AAA or its equivalent

85.00%

86.00%

Schedule of Available-for-sale Securities [Line Items]

$ 2,048

$ 115

^[1]

(2)

^[2]

(2)

U.S. Agency Debt Obligations [Member]

2,053

124

Schedule of Available-for-sale Securities [Line Items]

172

^[3]

131

^[3]

^[1],[3]

^[2],[3]

^[3]

Schedule of Available-for-sale Securities [Line Items]

179

^[3],[4]

138

Agency RMBS [Member]

36,781

^[5]

24,980

525

^[5]

539

^[1],[5]

(46)

^[2],[5]

(31)

(46)

^[5]

(31)

Schedule of Available-for-sale Securities [Line Items]

37,260

^[5],[6]

25,488

Non-Agency RMBS [Member]

4,069

1,340

(116)

^[1]

(170)

(43)

^[2]

(9)

(159)

(179)

Residential Mortgage-Backed Securities Total [Member]

3,946

1,162

Schedule of Available-for-sale Securities [Line Items]

40,850

26,320

561

540

(116)

^[1]

(170)

(89)

^[2]

(40)

(205)

(210)

Commercial Mortgage-Backed Securities Agency [Member]

41,206

26,650

Schedule of Available-for-sale Securities [Line Items]

4,337

^[5]

697

^[5]

^[1],[5]

(3)

^[2],[5]

(3)

^[5]

Commercial Mortgage-Backed Securities Non-Agency [Member]

4,365

^[5],[6]

711

Schedule of Available-for-sale Securities [Line Items]

1,195

459

^[1]

(1)

^[2]

(1)

Commercial Mortgage-Backed Securities Total [Member]

1,220

476

Schedule of Available-for-sale Securities [Line Items]

5,532

1,156

^[1]

(4)

^[2]

(4)

5,585

1,187

Schedule of Available-for-sale Securities [Line Items]

10,207

^[7]

10,119

^[7]

^[1],[7]

(15)

^[2],[7]

(14)

(15)

^[7]

(14)

10,239

^[7]

10,150

Schedule of Available-for-sale Securities [Line Items]

1,508

^[8]

462

^[8]

^[1],[8]

(2)

^[2],[8]

(3)

(2)

^[8]

(3)

Fannie Mae, Freddie Mac And Ginnie Mae [Member]

1,548

^[8],[9]

510

Schedule of Available-for-sale Securities [Line Items]

Agency debt obligations, amortized cost of debt securities

136

137

$ 130

Percentage book value of investments exceeded stockholders' equity

10.00%

Fannie Mae [Member]

Schedule of Available-for-sale Securities [Line Items]

Mortgage-backed securities, amortized costs of debt securities

$ 15,500

$ 12,300

Mortgage-backed securities, fair values of debt securities

15,700

12,600

Freddie Mac [Member]

Schedule of Available-for-sale Securities [Line Items]

Mortgage-backed securities, amortized costs of debt securities

10,400

8,900

Mortgage-backed securities, fair values of debt securities

10,600

9,100

Ginnie Mae [Member]

Schedule of Available-for-sale Securities [Line Items]

Mortgage-backed securities, amortized costs of debt securities

15,200

4,500

Mortgage-backed securities, fair values of debt securities

$ 15,300

$ 4,500

Schedule of Available-for-sale Securities [Line Items]

Percentage distribution of securities collateralized

75.00%

Auto Dealer Floor Plan Inventory Loans And Leases [Member]

Schedule of Available-for-sale Securities [Line Items]

Percentage distribution of securities collateralized

12.00%

11.00%

Auto Loan [Member]

Schedule of Available-for-sale Securities [Line Items]

Percentage distribution of securities collateralized

6.00%

Student Loans [Member]

Schedule of Available-for-sale Securities [Line Items]

Percentage distribution of securities collateralized

2.00%

4.00%

Equipment Loans [Member]

Schedule of Available-for-sale Securities [Line Items]

Percentage distribution of securities collateralized

2.00%

Other Loan [Member]

Schedule of Available-for-sale Securities [Line Items]

Percentage distribution of securities collateralized

3.00%

2.00%

[1]	Represents the amount of cumulative non-credit other-than-temporary impairment ("OTTI") losses recorded in AOCI. These losses are included in total gross unrealized losses.
[2]	Represents the amount of cumulative gross unrealized losses on securities for which we have not recognized OTTI.
[3]	Primarily consists of debt securities issued by Fannie Mae and Freddie Mac, which had an amortized cost of $130 million at both March 31, 2012 and December 31, 2011, and fair value of $136 million and $137 million, as of March 31, 2012 and December 31, 2011, respectively.
[4]	Consists of debt securities issued by Fannie Mae and Freddie Mac.
[5]	Consists of mortgage-backed securities issued by Fannie Mae, Freddie Mac and Ginnie Mae with an amortized cost of $15.5 billion, $10.4 billion and $15.2 billion and $12.3 billion, $8.9 billion and $4.5 billion, as of March 31, 2012 and December 31, 2011, respectively, and fair value of $15.7 billion, $10.6 billion and $15.3 billion and $12.6 billion, $9.1 billion and $4.5 billion, as of March 31, 2012 and December 31, 2011, respectively. The book value of Fannie Mae, Freddie Mac and Ginnie Mae investments exceeded 10% of our stockholders' equity as of March 31, 2012 and December 31, 2011, respectively.
[6]	Consists of mortgage-backed securities issued by Fannie Mae, Freddie Mac and Ginnie Mae.
[7]	Consists of securities collateralized by credit card loans, auto dealer floor plan inventory loans and leases, auto loans, student loans, equipment loans, and other. The distribution among these asset types was approximately 75% credit card loans, 12% auto dealer floor plan inventory loans and leases, 6% auto loans, 2% student loans, 2% equipment loans, and 3% other as of March 31, 2012. In comparison, the distribution was approximately 75% credit card loans, 11% auto dealer floor plan inventory loans and leases, 6% auto loans, 4% student loans, 2% equipment loans, and 2% other as of December 31, 2011. Approximately 85% of the securities in our asset-backed security portfolio were rated AAA or its equivalent as of March 31, 2012, compared with 86% as of December 31, 2011.
[8]	Consists of foreign government/agency bonds, covered bonds, municipal securities and equity investments, primarily related to CRA activities.
[9]	Yields of tax-exempt securities are calculated on a fully taxable-equivalent (FTE) basis.

Investment Securities (Schedule Of Available-For-Sale Securities In A Gross Unrealized Loss Position) (Details) - USD ($)
$ in Millions

Mar. 31, 2012

Dec. 31, 2011

Schedule of Available-for-sale Securities [Line Items]

$ 17,803

$ 7,331

(103)

(58)

1,668

1,486

(125)

(169)

19,471

8,817

(228)

(227)

Schedule of Available-for-sale Securities [Line Items]

1,727

(2)

1,727

Schedule of Available-for-sale Securities [Line Items]

(2)

Agency RMBS [Member]

12,108

4,731

^[1]

(44)

(30)

^[1]

312

334

^[1]

(2)

(1)

^[1]

12,420

5,065

^[1]

Schedule of Available-for-sale Securities [Line Items]

(46)

(31)

^[1]

Non-Agency RMBS [Member]

893

151

(41)

(17)

1,063

986

(118)

(162)

1,956

1,137

Residential Mortgage-Backed Securities Total [Member]

(159)

(179)

Schedule of Available-for-sale Securities [Line Items]

13,001

4,882

(85)

(47)

1,375

1,320

(120)

(163)

14,376

6,202

Commercial Mortgage-Backed Securities Agency [Member]

(205)

(210)

Schedule of Available-for-sale Securities [Line Items]

536

100

^[1]

(3)

^[1]

^[1]

^[1]

536

100

^[1]

Commercial Mortgage-Backed Securities Non-Agency [Member]

(3)

^[1]

Schedule of Available-for-sale Securities [Line Items]

360

(1)

360

Commercial Mortgage-Backed Securities Total [Member]

(1)

Schedule of Available-for-sale Securities [Line Items]

896

167

(4)

896

167

(4)

Schedule of Available-for-sale Securities [Line Items]

1,626

2,084

(12)

(11)

233

(3)

1,859

2,165

(15)

(14)

Schedule of Available-for-sale Securities [Line Items]

553

198

(2)

(3)

613

283

$ (2)

$ (3)

[1]	Consists of mortgage-backed securities issued by Fannie Mae, Freddie Mac and Ginnie Mae.

Investment Securities (Schedule Of Scheduled Contractual Maturities Of Investment Securities) (Details)
$ in Millions

Mar. 31, 2012

USD ($)

Dec. 31, 2011

USD ($)

Due in 1 year or less, Amortized Cost

$ 4,764

Due after 1 year through 5 years, Amortized Cost

8,589

Due after 5 years through 10 years, Amortized Cost

3,154

Due after 10 years, Amortized Cost

^[1]

43,810

Total, Amortized Cost

60,317

Due in 1 year or less, Fair Value

4,775

Due after 1 year through 5 years, Fair Value

8,631

Due after 5 years through 10 years, Fair Value

3,210

Due after 10 years, Fair value

^[1]

44,194

Total, Fair Value

$ 60,810

$ 38,759

Contractual maturities for investments with no stated maturities, in years

[1]	Investments with no stated maturities, which consist of equity securities, are included with contractual maturities due after 10 years.

Investment Securities (Schedule Of Expected Maturities And Weighted Average Yields Of Investment Securities By Major Security Type) (Details) - USD ($)
$ in Millions

Mar. 31, 2012

Dec. 31, 2011

Schedule of Available-for-sale Securities [Line Items]

Total securities available for sale, Due in 1 Year or Less, Amount

$ 7,470

Total securities available for sale, Due > 1 Year through 5 Years, Amount

46,845

Total securities available for sale, Due > 5 Years through 10 Years, Amount

6,122

Total securities available for sale, Due > 10 Years, Amount

373

Total securities available for sale, fair value, amount

$ 60,810

$ 38,759

Total securities available for sale, Due in 1 Year or Less, Average Yield

^[1]

2.45%

Total securities available for sale, Due > 1 Year through 5 Years, Average Yield

^[1]

2.48%

Total securities available for sale, Due > 5 Years through 10 Years, Average Yield

^[1]

4.47%

Total securities available for sale, Due > 10 Years, Average Yield

^[1]

3.93%

Total securities available for sale, Total Average Yield

^[1]

2.69%

Amortized cost of securities available-for-sale, Due in 1 Year or Less, Amount

$ 7,452

Amortized cost of securities available-for-sale, Due > 1 Year through 5 Years, Amount

46,369

Amortized cost of securities available-for-sale, Due > 5 Years through 10 Years, Amount

6,157

Amortized cost of securities available-for-sale, Due > 10 Years, Amount

339

Total amortized cost

60,317

Schedule of Available-for-sale Securities [Line Items]

Total securities available for sale, Due in 1 Year or Less, Amount

505

Total securities available for sale, Due > 1 Year through 5 Years, Amount

1,548

Total securities available for sale, Due > 5 Years through 10 Years, Amount

Total securities available for sale, Due > 10 Years, Amount

Total securities available for sale, fair value, amount

$ 2,053

124

Total securities available for sale, Due in 1 Year or Less, Average Yield

^[1]

0.20%

Total securities available for sale, Due > 1 Year through 5 Years, Average Yield

^[1]

0.72%

Total securities available for sale, Due > 5 Years through 10 Years, Average Yield

^[1]

0.00%

Total securities available for sale, Due > 10 Years, Average Yield

^[1]

0.00%

Total securities available for sale, Total Average Yield

^[1]

0.59%

U.S. Agency Debt Obligations [Member]

Schedule of Available-for-sale Securities [Line Items]

Total securities available for sale, Due in 1 Year or Less, Amount

^[2]

$ 30

Total securities available for sale, Due > 1 Year through 5 Years, Amount

^[2]

134

Total securities available for sale, Due > 5 Years through 10 Years, Amount

^[2]

Total securities available for sale, Due > 10 Years, Amount

^[2]

Total securities available for sale, fair value, amount

$ 179

^[2],[3]

138

Total securities available for sale, Due in 1 Year or Less, Average Yield

^[1],[2]

4.43%

Total securities available for sale, Due > 1 Year through 5 Years, Average Yield

^[1],[2]

4.38%

Total securities available for sale, Due > 5 Years through 10 Years, Average Yield

^[1],[2]

0.00%

Total securities available for sale, Due > 10 Years, Average Yield

^[1],[2]

3.48%

Total securities available for sale, Total Average Yield

^[1],[2]

4.31%

Agency RMBS [Member]

Schedule of Available-for-sale Securities [Line Items]

Total securities available for sale, Due in 1 Year or Less, Amount

^[4]

$ 1,695

Total securities available for sale, Due > 1 Year through 5 Years, Amount

^[4]

33,221

Total securities available for sale, Due > 5 Years through 10 Years, Amount

^[4]

2,344

Total securities available for sale, Due > 10 Years, Amount

^[4]

Total securities available for sale, fair value, amount

$ 37,260

^[4],[5]

25,488

Total securities available for sale, Due in 1 Year or Less, Average Yield

^[1],[4]

3.87%

Total securities available for sale, Due > 1 Year through 5 Years, Average Yield

^[1],[4]

2.54%

Total securities available for sale, Due > 5 Years through 10 Years, Average Yield

^[1],[4]

2.52%

Total securities available for sale, Due > 10 Years, Average Yield

^[1],[4]

0.00%

Total securities available for sale, Total Average Yield

^[1],[4]

2.60%

Non-Agency RMBS [Member]

Schedule of Available-for-sale Securities [Line Items]

Total securities available for sale, Due in 1 Year or Less, Amount

$ 181

Total securities available for sale, Due > 1 Year through 5 Years, Amount

1,535

Total securities available for sale, Due > 5 Years through 10 Years, Amount

2,130

Total securities available for sale, Due > 10 Years, Amount

100

Total securities available for sale, fair value, amount

$ 3,946

1,162

Total securities available for sale, Due in 1 Year or Less, Average Yield

^[1]

7.42%

Total securities available for sale, Due > 1 Year through 5 Years, Average Yield

^[1]

8.44%

Total securities available for sale, Due > 5 Years through 10 Years, Average Yield

^[1]

7.34%

Total securities available for sale, Due > 10 Years, Average Yield

^[1]

6.35%

Total securities available for sale, Total Average Yield

^[1]

7.75%

Residential Mortgage-Backed Securities Total [Member]

Schedule of Available-for-sale Securities [Line Items]

Total securities available for sale, Due in 1 Year or Less, Amount

$ 1,876

Total securities available for sale, Due > 1 Year through 5 Years, Amount

34,756

Total securities available for sale, Due > 5 Years through 10 Years, Amount

4,474

Total securities available for sale, Due > 10 Years, Amount

100

Total securities available for sale, fair value, amount

$ 41,206

26,650

Total securities available for sale, Due in 1 Year or Less, Average Yield

^[1]

4.22%

Total securities available for sale, Due > 1 Year through 5 Years, Average Yield

^[1]

2.81%

Total securities available for sale, Due > 5 Years through 10 Years, Average Yield

^[1]

4.86%

Total securities available for sale, Due > 10 Years, Average Yield

^[1]

6.35%

Total securities available for sale, Total Average Yield

^[1]

3.11%

Commercial Mortgage-Backed Securities Agency [Member]

Schedule of Available-for-sale Securities [Line Items]

Total securities available for sale, Due in 1 Year or Less, Amount

^[4]

$ 137

Total securities available for sale, Due > 1 Year through 5 Years, Amount

^[4]

3,249

Total securities available for sale, Due > 5 Years through 10 Years, Amount

^[4]

932

Total securities available for sale, Due > 10 Years, Amount

^[4]

Total securities available for sale, fair value, amount

$ 4,365

^[4],[5]

711

Total securities available for sale, Due in 1 Year or Less, Average Yield

^[1],[4]

2.47%

Total securities available for sale, Due > 1 Year through 5 Years, Average Yield

^[1],[4]

1.74%

Total securities available for sale, Due > 5 Years through 10 Years, Average Yield

^[1],[4]

2.60%

Total securities available for sale, Due > 10 Years, Average Yield

^[1],[4]

0.87%

Total securities available for sale, Total Average Yield

^[1],[4]

1.94%

Commercial Mortgage-Backed Securities Non-Agency [Member]

Schedule of Available-for-sale Securities [Line Items]

Total securities available for sale, Due in 1 Year or Less, Amount

$ 392

Total securities available for sale, Due > 1 Year through 5 Years, Amount

417

Total securities available for sale, Due > 5 Years through 10 Years, Amount

411

Total securities available for sale, Due > 10 Years, Amount

Total securities available for sale, fair value, amount

$ 1,220

476

Total securities available for sale, Due in 1 Year or Less, Average Yield

^[1]

3.43%

Total securities available for sale, Due > 1 Year through 5 Years, Average Yield

^[1]

4.20%

Total securities available for sale, Due > 5 Years through 10 Years, Average Yield

^[1]

3.81%

Total securities available for sale, Due > 10 Years, Average Yield

^[1]

0.00%

Total securities available for sale, Total Average Yield

^[1]

3.82%

Commercial Mortgage-Backed Securities Total [Member]

Schedule of Available-for-sale Securities [Line Items]

Total securities available for sale, Due in 1 Year or Less, Amount

$ 529

Total securities available for sale, Due > 1 Year through 5 Years, Amount

3,666

Total securities available for sale, Due > 5 Years through 10 Years, Amount

1,343

Total securities available for sale, Due > 10 Years, Amount

Total securities available for sale, fair value, amount

$ 5,585

1,187

Total securities available for sale, Due in 1 Year or Less, Average Yield

^[1]

3.18%

Total securities available for sale, Due > 1 Year through 5 Years, Average Yield

^[1]

2.02%

Total securities available for sale, Due > 5 Years through 10 Years, Average Yield

^[1]

2.96%

Total securities available for sale, Due > 10 Years, Average Yield

^[1]

0.87%

Total securities available for sale, Total Average Yield

^[1]

2.34%

Schedule of Available-for-sale Securities [Line Items]

Total securities available for sale, Due in 1 Year or Less, Amount

$ 3,836

Total securities available for sale, Due > 1 Year through 5 Years, Amount

6,043

Total securities available for sale, Due > 5 Years through 10 Years, Amount

303

Total securities available for sale, Due > 10 Years, Amount

Total securities available for sale, fair value, amount

$ 10,239

^[6]

10,150

Total securities available for sale, Due in 1 Year or Less, Average Yield

^[1]

2.01%

Total securities available for sale, Due > 1 Year through 5 Years, Average Yield

^[1]

1.42%

Total securities available for sale, Due > 5 Years through 10 Years, Average Yield

^[1]

5.10%

Total securities available for sale, Due > 10 Years, Average Yield

^[1]

9.00%

Total securities available for sale, Total Average Yield

^[1]

1.80%

Schedule of Available-for-sale Securities [Line Items]

Total securities available for sale, Due in 1 Year or Less, Amount

^[7]

$ 694

Total securities available for sale, Due > 1 Year through 5 Years, Amount

^[7]

698

Total securities available for sale, Due > 5 Years through 10 Years, Amount

^[7]

Total securities available for sale, Due > 10 Years, Amount

^[7]

154

Total securities available for sale, fair value, amount

$ 1,548

^[7],[8]

$ 510

Total securities available for sale, Due in 1 Year or Less, Average Yield

^[1],[7]

1.12%

Total securities available for sale, Due > 1 Year through 5 Years, Average Yield

^[1],[7]

1.14%

Total securities available for sale, Due > 5 Years through 10 Years, Average Yield

^[1],[7]

4.88%

Total securities available for sale, Due > 10 Years, Average Yield

^[1],[7]

0.50%

Total securities available for sale, Total Average Yield

^[1],[7]

1.09%

[1]	Average yields are calculated based on the amortized cost of each security.
[2]	Consists of debt securities issued by Fannie Mae and Freddie Mac.
[3]	Primarily consists of debt securities issued by Fannie Mae and Freddie Mac, which had an amortized cost of $130 million at both March 31, 2012 and December 31, 2011, and fair value of $136 million and $137 million, as of March 31, 2012 and December 31, 2011, respectively.
[4]	Consists of mortgage-backed securities issued by Fannie Mae, Freddie Mac and Ginnie Mae.
[5]	Consists of mortgage-backed securities issued by Fannie Mae, Freddie Mac and Ginnie Mae with an amortized cost of $15.5 billion, $10.4 billion and $15.2 billion and $12.3 billion, $8.9 billion and $4.5 billion, as of March 31, 2012 and December 31, 2011, respectively, and fair value of $15.7 billion, $10.6 billion and $15.3 billion and $12.6 billion, $9.1 billion and $4.5 billion, as of March 31, 2012 and December 31, 2011, respectively. The book value of Fannie Mae, Freddie Mac and Ginnie Mae investments exceeded 10% of our stockholders' equity as of March 31, 2012 and December 31, 2011, respectively.
[6]	Consists of securities collateralized by credit card loans, auto dealer floor plan inventory loans and leases, auto loans, student loans, equipment loans, and other. The distribution among these asset types was approximately 75% credit card loans, 12% auto dealer floor plan inventory loans and leases, 6% auto loans, 2% student loans, 2% equipment loans, and 3% other as of March 31, 2012. In comparison, the distribution was approximately 75% credit card loans, 11% auto dealer floor plan inventory loans and leases, 6% auto loans, 4% student loans, 2% equipment loans, and 2% other as of December 31, 2011. Approximately 85% of the securities in our asset-backed security portfolio were rated AAA or its equivalent as of March 31, 2012, compared with 86% as of December 31, 2011.
[7]	Yields of tax-exempt securities are calculated on a fully taxable-equivalent (FTE) basis.
[8]	Consists of foreign government/agency bonds, covered bonds, municipal securities and equity investments, primarily related to CRA activities.

Investment Securities (Schedule Of Other-Than-Temporary Impairment Losses On Debt Securities Recognized In Earnings) (Details) - USD ($) $ in Millions	3 Months Ended
	Mar. 31, 2012	Mar. 31, 2011
Investment Securities [Abstract]
Total OTTI losses	$ 4	$ 23
Portion of OTTI impairment losses recorded in AOCI	10	(20)
Net OTTI losses recognized in earnings	$ 14	$ 3

Investment Securities (Schedule Of Credit Losses Related To Debt Securities Recognized In Earnings) (Details) - USD ($) $ in Millions	3 Months Ended
	Mar. 31, 2012	Mar. 31, 2011
Investment Securities [Abstract]
Credit loss component, beginning of period	$ 68	$ 49
Initial credit impairment	1	1
Subsequent credit impairment	13	2
Total additions	14	3
Sales of credit-impaired securities	0	(2)
Total reductions	0	(2)
Ending balance	$ 82	$ 50

Investment Securities (Schedule Of Changes In AOCI, Net Of Taxes, Related To Available-For-Sale Securities) (Details) - USD ($)
$ in Millions

3 Months Ended

Mar. 31, 2012

Mar. 31, 2011

Beginning balance AOCI related to securities available for sale, net of tax

^[1]

$ 286

$ 369

Net unrealized holding gains (losses), net of tax

^[2]

(55)

Net realized losses (gains) reclassified from AOCI into earnings, net of tax

^[3]

(3)

Ending balance AOCI related to securities available for sale, net of tax

310

311

Tax benefit from AOCI related to securities available for sale

157

203

Tax benefit (expense) related to net unrealized holding gains (losses)

(30)

Tax benefit (expense) related to net realized losses (gains) reclassified from AOCI into earnings

$ 5

$ 2

[1]	Net of tax benefit of $157 million and $203 million for the three months ended March 31, 2012 and 2011, respectively.
[2]	Net of tax benefit (expense) of $8 million and $(30) million for the three months ended March 31, 2012 and 2011, respectively.
[3]	Net of tax (benefit) expense of $5 million and $(2) for the three months ended March 31, 2012 and 2011, respectively.

This item represents the tax effects occurring during the period which are related to the net unrealized gain (loss) resulting from changes in the fair [carrying] value during the period of available-for-sale securities. Such tax affects would have been charged or credited directly to other comprehensive income or to related components of shareholders' equity.

Reclassification adjustment for unrealized gains or losses realized upon the sale of securities, after tax.

Reference 1: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 130
-Paragraph 24
-Subparagraph b
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 2: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 130
-Paragraph 18, 19
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 3: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 220
-SubTopic 10
-Section 45
-Paragraph 11
-URI http://asc.fasb.org/extlink&oid=6920043&loc=d3e637-108580

Reference 4: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 320
-SubTopic 10
-Section 50
-Paragraph 9
-Subparagraph (d)
-URI http://asc.fasb.org/extlink&oid=6872113&loc=d3e27357-111563

Reference 5: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Glossary Reclassification Adjustments
-URI http://asc.fasb.org/extlink&oid=6522872

Reference 6: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 220
-SubTopic 10
-Section 45
-Paragraph 15
-URI http://asc.fasb.org/extlink&oid=6920043&loc=d3e689-108580

Reference 7: http://www.xbrl.org/2003/role/presentationRef
-Publisher AICPA
-Name Accounting Research Bulletin (ARB)
-Number 51
-Paragraph 38
-Subparagraph c(3)
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Appreciation or loss in value (before reclassification adjustment) of the total of unsold securities during the period being reported on, net of tax. Reclassification adjustments include: (1) the unrealized holding gain (loss), net of tax, at the date of the transfer for a debt security from the held-to-maturity category transferred into the available-for-sale category. Also includes the unrealized gain (loss) at the date of transfer for a debt security from the available-for-sale category transferred into the held-to-maturity category; (2) the unrealized gains (losses) realized upon the sale of securities, after tax; and (3) the unrealized gains (losses) realized upon the write-down of securities, after tax.

Reference 1: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 115
-Paragraph 13
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 2: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 130
-Paragraph 24
-Subparagraph b
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 3: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 130
-Paragraph 17, 22
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 4: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 220
-SubTopic 10
-Section 45
-Paragraph 11
-URI http://asc.fasb.org/extlink&oid=6920043&loc=d3e637-108580

Reference 5: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 220
-SubTopic 10
-Section 45
-Paragraph 13
-URI http://asc.fasb.org/extlink&oid=6920043&loc=d3e653-108580

Reference 6: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 220
-SubTopic 10
-Section 55
-Paragraph 2
-Subparagraph (e)
-URI http://asc.fasb.org/extlink&oid=6920433&loc=d3e998-108581

Reference 7: http://www.xbrl.org/2003/role/presentationRef
-Publisher AICPA
-Name Accounting Research Bulletin (ARB)
-Number 51
-Paragraph 38
-Subparagraph c(3)
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Loans Acquired Accounted For As Debt Securities General Items [Line Items]

Investment Securities (Schedule Of Gross Realized Gains And Losses On The Sale And Redemption Of Available-For-Sale Securities Recognized In Earnings) (Details) - USD ($) $ in Millions	3 Months Ended
	Mar. 31, 2012	Mar. 31, 2011
Investment Securities [Abstract]
Gross realized investment gains	$ 17	$ 5
Gross realized investment losses	(6)	(2)
Net realized gains	11	3
Total proceeds from sales	$ 7,337	$ 846

Investment Securities (Schedule Of Initial Fair Value And Accretable Yield Of Acquired Credit Impaired Debt Securities) (Details)
$ in Millions

Feb. 17, 2012

USD ($)

Expected principal losses

$ 1,103

Foregone interest

157

Purchased Credit-Impaired Securities [Member]

Loans Acquired Accounted For As Debt Securities General Items [Line Items]

Contractually outstanding principal and interest at acquisition

5,646

Less: Nonaccretable difference (expected principal losses of $1,103 million and foregone interest of $157 million)

(1,260)

4,386

^[1]

Fair value of securities acquired

(1,474)

$ 2,912

[1]	Represents undiscounted expected principal and interest cash flows at acquisition.

Investment Securities (Schedule Of Outstanding Contractual Balance And Carrying Value Of Credit Impaired ING Direct Debt Securities) (Details) - Purchased Credit-Impaired Securities [Member] $ in Millions	Mar. 31, 2012 USD ($)
Loans Acquired Accounted For As Debt Securities General Items [Line Items]
Contractual balance	$ 5,513
Carrying value	$ 2,814

Investment Securities (Schedule Of Changes In Accretable Yield Of Acquired Securities) (Details) - Purchased Credit-Impaired Securities [Member] $ in Millions	2 Months Ended
	Mar. 31, 2012 USD ($)
Loans Acquired Accounted For As Debt Securities General Items [Line Items]
Accretable yield as of February 17, 2012	$ 0
Additions from new acquisitions	1,474
Accretion recognized in earnings	(12)
Reductions due to disposals, transfers, and other non-credit related changes	0
Net reclassifications to/ from nonaccretable difference	0
Accretable yield as of March 31, 2012	$ 1,462

Loans (Narrative) (Details) - USD ($)
$ in Millions

3 Months Ended

Mar. 31, 2012

Mar. 31, 2011

Dec. 31, 2011

Number of days account is past due when loans are reported delinquent (in days)

Unused credit card lines available to customers

$ 200,300

$ 206,000

Outstanding unfunded commitments to extend credit other than credit card lines

17,900

14,800

Reserve for unfunded loan commitments and letters of credit

Minimum loan amount reviewed quarterly by management for further deterioration

Impairment through provision for loan and losses

$ 8

Increase in allowance related to pools of accounts

Cumulative impairment recognized on acquired loans

$ 40

$ 27

Percentage, 30+ day delinquencies

^[1],[2]

3.51%

3.86%

Troubled debt restructurings included in impaired loans

$ 1,600

Minimum loan amount requiring annual review

TDRs classified as performing loans

1,100

TDRs classified as performing loans

$ 310

$ 305

[1]	Delinquency rates calculated by dividing delinquent credit card loans by the total balance of credit card loans held for investment as of the end of the reported period.
[2]	Percentages by geographic region within the domestic and international credit card portfolios are calculated based on the total held-for-investment credit card loans as of the end of the reported period.

Loans (Composition Of Loans Held-For Investment Portfolio) (Details) - USD ($)
$ in Millions

Mar. 31, 2012

Dec. 31, 2011

Loans [Abstract]

Domestic credit card loans

$ 51,607

$ 54,682

International credit card loans

8,303

8,466

Total credit card loans

59,910

63,148

Domestic installment loans

1,566

1,927

Total installment loans

1,566

1,927

61,476

65,075

23,568

21,779

^[1]

49,550

10,433

Other retail

4,182

4,103

77,300

36,315

^[2],[3],[4]

15,702

15,736

^[2],[3],[4]

17,761

17,088

^[3]

33,463

32,824

^[2],[3],[4]

1,443

1,503

^[2],[3],[4]

34,906

34,327

140

175

Construction loans and land development loans

173,822

135,892

$ 2,100

$ 2,200

[1]	Represents the top ten states in which we have the highest concentration of home loans.
[2]	Amounts based on total loans as of March 31, 2012 and December 31, 2011.
[3]	Includes construction loans and land development loans totaling $2.1 billion and $2.2 billion as of March 31, 2012 and December 31, 2011, respectively.
[4]	Northeast consists of CT, ME, MA, NH, NJ, NY, PA and VT. Mid-Atlantic consists of DE, DC, MD, VA and WV. South consists of AL, AR, FL, GA, KY, LA, MS, MO, NC, SC, TN and TX.

Loans (Aging Of Held-For Investment Loans By Portfolio Segment And Class) (Details) - USD ($)
$ in Millions

3 Months Ended

Mar. 31, 2012

Dec. 31, 2011

$ 53,173

$ 56,609

8,303

8,466

61,476

65,075

23,568

21,779

^[1]

49,550

10,433

4,182

4,103

77,300

36,315

^[2],[3],[4]

15,702

15,736

^[2],[3],[4]

17,761

17,088

^[3]

33,463

32,824

^[2],[3],[4]

1,443

1,503

^[2],[3],[4]

34,906

34,327

140

175

$ 173,822

$ 135,892

Number of days account is past due when commercial loans are classified as nonperforming (in days)

^[2],[4],[5]

100.00%

Current [Member]

$ 51,443

$ 54,536

7,876

8,028

59,319

62,564

22,320

20,128

6,531

5,843

4,050

3,964

32,901

29,935

15,089

15,231

17,277

16,618

32,366

31,849

1,341

1,362

33,707

33,211

129

$ 126,019

$ 125,839

72.50%

92.60%

30-59 Days [Member]

$ 486

$ 627

142

145

628

772

865

1,075

968

1,188

228

172

158

386

235

438

333

$ 2,047

$ 2,306

1.20%

1.70%

60-89 Days [Member]

$ 366

$ 445

459

543

284

423

331

483

$ 842

$ 1,092

Greater Than Or Equal To 90 Days [Member]

0.50%

0.80%

$ 878

$ 1,001

192

195

1,070

1,196

106

328

346

439

505

144

147

203

220

245

244

$ 1,783

$ 1,970

Total Delinquent Loans [Member]

1.00%

1.50%

$ 1,730

$ 2,073

427

438

2,157

2,511

1,210

1,604

436

478

1,738

2,176

401

342

226

152

627

494

102

141

729

635

$ 4,672

$ 5,368

2.70%

4.00%

Acquired Loans [Member]

^[6]

$ 0

^[6]

^[6]

^[6]

^[6]

42,583

4,112

^[6]

^[6]

42,661

4,204

^[6]

212

163

^[6]

258

318

^[6]

470

481

^[6]

^[6]

470

481

^[6]

^[6]

$ 43,131

$ 4,685

Greater Than Or Equal To 90 Days And Accruing [Member]

^[6]

24.80%

3.40%

^[7]

$ 878

$ 1,001

^[7]

192

195

^[7]

1,070

1,196

^[7]

^[7]

^[7]

^[7]

^[7]

^[7]

^[7]

^[7]

^[7]

^[7]

^[7]

$ 1,080

$ 1,242

Nonperforming Loans [Member]

^[7]

0.60%

0.90%

^[7]

$ 0

^[7]

^[7]

^[7]

106

^[7]

445

456

^[7]

^[7]

591

652

^[7]

228

207

^[7]

113

125

^[7]

341

332

^[7]

^[7]

402

372

^[7]

^[7]

$ 1,030

$ 1,059

Credit Card Risk Profile By Geographic Region And Delinquency Status [Line Items]

^[7]

0.60%

0.80%

[1]	Represents the top ten states in which we have the highest concentration of home loans.
[2]	Amounts based on total loans as of March 31, 2012 and December 31, 2011.
[3]	Includes construction loans and land development loans totaling $2.1 billion and $2.2 billion as of March 31, 2012 and December 31, 2011, respectively.
[4]	Northeast consists of CT, ME, MA, NH, NJ, NY, PA and VT. Mid-Atlantic consists of DE, DC, MD, VA and WV. South consists of AL, AR, FL, GA, KY, LA, MS, MO, NC, SC, TN and TX.
[5]	Percentages calculated based on total held-for-investment commercial loans in each respective loan category as of the end of the reported period.
[6]	Acquired loans include loans acquired and accounted for under the accounting guidance for loans acquired in a transfer including business combinations. These loans are subsequently accounted for based on the acquired loan's expected cash flows. Excludes loans subsequently accounted for based on the acquired loan's contractual cash flows.
[7]	Acquired loans are excluded from loans reported as 90 days and still accruing interest and nonperforming loans

Loans (Credit Card: Risk Profile By Geographic Region And Delinquency Status) (Details) - USD ($)
$ in Millions

3 Months Ended

Mar. 31, 2012

Mar. 31, 2011

Dec. 31, 2011

$ 61,476

$ 65,075

^[1]

100.00%

^[2]

$ 2,157

$ 2,511

Percentage, 30+ day delinquencies

^[2]

$ 1,070

$ 1,196

^[1],[2]

3.51%

3.86%

Percentage, 90+ day delinquencies

^[1],[2]

1.74%

1.84%

Amount of Net charge-offs, Domestic credit card

$ 531

$ 804

Amount of Net charge-offs, International credit card

114

125

Total Amount of Net charge-offs

^[3]

$ 645

$ 929

Rate, Net charge-offs, Domestic credit card

3.92%

6.20%

Rate, Net charge-offs, International credit card

5.52%

5.74%

Total Rate, Net charge-offs

^[3]

4.14%

6.13%

California [Member]

Credit Card Risk Profile By Geographic Region And Delinquency Status [Line Items]

$ 6,030

$ 6,410

Credit Card Risk Profile By Geographic Region And Delinquency Status [Line Items]

^[1]

9.80%

9.90%

New York [Member]

$ 3,645

$ 3,737

Credit Card Risk Profile By Geographic Region And Delinquency Status [Line Items]

^[1]

5.90%

5.70%

Texas [Member]

$ 3,529

$ 3,862

Credit Card Risk Profile By Geographic Region And Delinquency Status [Line Items]

^[1]

5.70%

5.90%

Florida [Member]

$ 3,219

$ 3,382

Credit Card Risk Profile By Geographic Region And Delinquency Status [Line Items]

^[1]

5.20%

Illinois [Member]

$ 2,490

$ 2,664

Credit Card Risk Profile By Geographic Region And Delinquency Status [Line Items]

^[1]

4.10%

Pennsylvania [Member]

$ 2,404

$ 2,575

Credit Card Risk Profile By Geographic Region And Delinquency Status [Line Items]

^[1]

3.90%

4.00%

Ohio [Member]

$ 2,115

$ 2,284

Credit Card Risk Profile By Geographic Region And Delinquency Status [Line Items]

^[1]

3.40%

3.50%

New Jersey [Member]

$ 2,029

$ 2,162

Credit Card Risk Profile By Geographic Region And Delinquency Status [Line Items]

^[1]

3.30%

Michigan [Member]

$ 1,701

$ 1,834

Credit Card Risk Profile By Geographic Region And Delinquency Status [Line Items]

^[1]

2.80%

Other States [Member]

$ 26,011

$ 27,699

Total Domestic Credit Card And Installment Loans [Member]

^[1]

42.30%

42.60%

Credit Card Risk Profile By Geographic Region And Delinquency Status [Line Items]

$ 53,173

$ 56,609

Credit Card Risk Profile By Geographic Region And Delinquency Status [Line Items]

^[1]

86.50%

87.00%

United Kingdom [Member]

$ 3,754

$ 3,828

Credit Card Risk Profile By Geographic Region And Delinquency Status [Line Items]

^[1]

6.10%

5.90%

Canada [Member]

$ 4,549

$ 4,638

Total International Credit Card And Installment Loans [Member]

^[1]

7.40%

7.10%

Credit Card Risk Profile By Geographic Region And Delinquency Status [Line Items]

$ 8,303

$ 8,466

Consumer Risk Profile By Geographic Region Delinquency Status And Performing Status [Line Items]

^[1]

13.50%

13.00%

[1]	Percentages by geographic region within the domestic and international credit card portfolios are calculated based on the total held-for-investment credit card loans as of the end of the reported period.
[2]	Delinquency rates calculated by dividing delinquent credit card loans by the total balance of credit card loans held for investment as of the end of the reported period.
[3]	Calculated by dividing net charge-offs by average credit card loans held for investment during 2012 and 2011.

Loans (Consumer Banking: Risk Profile By Geographic Region, Delinquency Status And Performing Status) (Details) - USD ($)
$ in Millions

3 Months Ended

Mar. 31, 2012

Mar. 31, 2011

Dec. 31, 2011

$ 23,568

$ 21,779

^[1]

49,550

10,433

4,182

4,103

Percent of total consumer banking

$ 77,300

$ 36,315

^[2]

100.00%

^[3]

$ 1,738

$ 2,176

^[3]

2.25%

5.99%

^[3]

$ 439

$ 505

^[3]

0.57%

1.39%

^[3]

$ 591

$ 652

^[3]

0.77%

1.79%

^[4]

$ 109

$ 134

Consumer Risk Profile By Geographic Region Delinquency Status And Performing Status [Line Items]

^[4]

0.77%

1.57%

Auto [Member]

$ 23,568

$ 21,779

^[2]

30.50%

60.00%

^[3]

$ 1,210

$ 1,604

^[3]

5.13%

7.36%

^[3]

$ 61

$ 106

^[3]

0.26%

0.48%

^[3]

$ 61

$ 106

^[3]

0.26%

0.48%

^[4]

$ 80

$ 89

Consumer Risk Profile By Geographic Region Delinquency Status And Performing Status [Line Items]

^[4]

1.41%

1.98%

Home Loan [Member]

$ 49,550

$ 10,433

^[2]

64.00%

28.70%

^[3]

$ 436

$ 478

^[3]

0.88%

4.58%

^[3]

$ 328

$ 346

^[3]

0.66%

3.32%

^[3]

$ 445

$ 456

^[3]

0.90%

4.37%

^[4]

$ 14

$ 21

Consumer Risk Profile By Geographic Region Delinquency Status And Performing Status [Line Items]

^[4]

0.20%

0.71%

Retail Banking [Member]

$ 4,182

$ 4,103

^[2]

5.50%

11.30%

^[3]

$ 92

$ 94

^[3]

2.20%

2.29%

^[3]

$ 50

$ 53

^[3]

1.20%

1.29%

^[3]

$ 85

$ 90

^[3]

2.03%

2.18%

^[4]

$ 15

$ 24

Louisiana [Member] | Auto [Member]

^[4]

1.39%

2.24%

Consumer Risk Profile By Geographic Region Delinquency Status And Performing Status [Line Items]

$ 1,419

$ 1,389

Louisiana [Member] | Home Loan [Member]

^[2]

1.80%

3.80%

Consumer Risk Profile By Geographic Region Delinquency Status And Performing Status [Line Items]

$ 1,530

Louisiana [Member] | Retail Banking [Member]

^[2]

4.20%

Consumer Risk Profile By Geographic Region Delinquency Status And Performing Status [Line Items]

$ 1,452

$ 1,514

Texas [Member] | Auto [Member]

^[2]

1.90%

4.20%

Consumer Risk Profile By Geographic Region Delinquency Status And Performing Status [Line Items]

$ 4,086

$ 3,901

Texas [Member] | Retail Banking [Member]

^[2]

5.30%

10.70%

Consumer Risk Profile By Geographic Region Delinquency Status And Performing Status [Line Items]

$ 897

$ 930

New York [Member] | Auto [Member]

^[2]

1.10%

2.60%

Consumer Risk Profile By Geographic Region Delinquency Status And Performing Status [Line Items]

$ 967

$ 940

New York [Member] | Home Loan [Member]

^[2]

1.30%

2.60%

Consumer Risk Profile By Geographic Region Delinquency Status And Performing Status [Line Items]

$ 3,677

$ 2,046

New York [Member] | Retail Banking [Member]

^[2]

4.70%

5.70%

Consumer Risk Profile By Geographic Region Delinquency Status And Performing Status [Line Items]

$ 921

$ 896

California [Member] | Auto [Member]

^[2]

1.20%

2.50%

Consumer Risk Profile By Geographic Region Delinquency Status And Performing Status [Line Items]

$ 2,129

$ 1,837

California [Member] | Home Loan [Member]

^[2]

2.70%

5.10%

Consumer Risk Profile By Geographic Region Delinquency Status And Performing Status [Line Items]

$ 11,458

$ 1,896

New Jersey [Member] | Home Loan [Member]

^[2]

14.80%

5.20%

Consumer Risk Profile By Geographic Region Delinquency Status And Performing Status [Line Items]

$ 2,344

$ 579

New Jersey [Member] | Retail Banking [Member]

^[2]

3.00%

1.50%

Consumer Risk Profile By Geographic Region Delinquency Status And Performing Status [Line Items]

$ 313

$ 295

Maryland [Member] | Home Loan [Member]

^[2]

0.40%

0.80%

Consumer Risk Profile By Geographic Region Delinquency Status And Performing Status [Line Items]

$ 2,470

$ 904

Maryland [Member] | Retail Banking [Member]

^[2]

3.20%

2.50%

Consumer Risk Profile By Geographic Region Delinquency Status And Performing Status [Line Items]

$ 91

$ 72

Florida [Member] | Auto [Member]

^[2]

0.20%

Consumer Risk Profile By Geographic Region Delinquency Status And Performing Status [Line Items]

$ 1,336

$ 1,196

Florida [Member] | Home Loan [Member]

^[2]

1.70%

3.30%

Consumer Risk Profile By Geographic Region Delinquency Status And Performing Status [Line Items]

$ 2,279

Virginia [Member] | Home Loan [Member]

^[2]

3.00%

Consumer Risk Profile By Geographic Region Delinquency Status And Performing Status [Line Items]

$ 2,268

$ 794

Virginia [Member] | Retail Banking [Member]

^[2]

2.90%

2.20%

Consumer Risk Profile By Geographic Region Delinquency Status And Performing Status [Line Items]

$ 52

$ 42

Georgia [Member] | Auto [Member]

^[2]

0.10%

Consumer Risk Profile By Geographic Region Delinquency Status And Performing Status [Line Items]

$ 1,220

$ 1,124

Other States [Member] | Auto [Member]

^[2]

1.60%

3.10%

Consumer Risk Profile By Geographic Region Delinquency Status And Performing Status [Line Items]

$ 11,414

$ 10,442

Other States [Member] | Home Loan [Member]

^[2]

14.80%

28.80%

Consumer Risk Profile By Geographic Region Delinquency Status And Performing Status [Line Items]

$ 21,465

$ 2,684

Other States [Member] | Retail Banking [Member]

^[2]

27.80%

7.40%

Consumer Risk Profile By Geographic Region Delinquency Status And Performing Status [Line Items]

$ 186

$ 93

Illinois [Member] | Auto [Member]

^[2]

0.20%

Consumer Risk Profile By Geographic Region Delinquency Status And Performing Status [Line Items]

$ 997

$ 950

Illinois [Member] | Home Loan [Member]

^[2]

1.30%

2.60%

Consumer Risk Profile By Geographic Region Delinquency Status And Performing Status [Line Items]

$ 3,589

District Of Columbia [Member] | Retail Banking [Member]

^[2]

4.60%

Consumer Risk Profile By Geographic Region Delinquency Status And Performing Status [Line Items]

$ 270

$ 261

Consumer Risk Profile By Geographic Region Delinquency Status And Performing Status [Line Items]

^[2]

0.30%

0.70%

Non-PCI Loans [Member]

Consumer Risk Profile By Geographic Region Delinquency Status And Performing Status [Line Items]

^[1]

$ 6,967

$ 6,321

PCI Loans [Member]

^[1]

$ 42,583

$ 4,112

[1]	Represents the top ten states in which we have the highest concentration of home loans.
[2]	Percentages by geographic region are calculated based on the total held-for-investment consumer banking loans as of the end of the reported period.
[3]	Credit performance statistics exclude acquired loans, which were recorded at fair value at acquisition. Although acquired loans may be contractually delinquent, we separately track these loans and do not include them in our delinquency and nonperforming loan statistics as the fair value recorded at acquisition included an estimate of credit losses expected to be realized over the remaining lives of the loans.
[4]	Calculated by dividing net charge-offs by average loans held for investment for the first quarter of 2012 and 2011.

Loans (Commercial Banking: Risk Profile By Geographic Region And Internal Risk Rating) (Details) - USD ($)
$ in Millions

3 Months Ended

12 Months Ended

Mar. 31, 2012

Dec. 31, 2011

Percent of Total Commercial and Multifamily Real Estate

^[1],[2],[3]

$ 15,702

$ 15,736

^[1],[3],[4]

100.00%

^[1],[2],[3]

$ 17,761

$ 17,088

^[1],[3],[4]

100.00%

Percent of Total Small-ticket Commercial Real Estate

^[1],[2],[3]

$ 1,443

$ 1,503

^[1],[3],[4]

100.00%

^[1],[2],[3]

$ 34,906

$ 34,327

^[1],[3],[4]

100.00%

Loans [Member]

Percent of Total Commercial and Multifamily Real Estate

^[3],[5]

$ 15,490

$ 15,573

^[3],[4],[5]

98.60%

99.00%

^[3],[5]

$ 17,503

$ 16,770

^[3],[4],[5]

98.50%

98.10%

Percent of Total Small-ticket Commercial Real Estate

^[3],[5]

$ 1,443

$ 1,503

^[3],[4],[5]

100.00%

^[3],[5]

$ 34,436

$ 33,846

Loans [Member] | Noncriticized [Member]

^[3],[4],[5]

98.70%

98.60%

Percent of Total Commercial and Multifamily Real Estate

^[5]

$ 14,234

$ 14,256

^[4],[5]

90.60%

^[5]

$ 16,771

$ 16,002

^[4],[5]

94.40%

93.60%

Percent of Total Small-ticket Commercial Real Estate

^[5]

$ 1,334

$ 1,359

^[4],[5]

92.50%

90.40%

^[5]

$ 32,339

$ 31,617

Loans [Member] | Criticized Performing [Member]

^[4],[5]

92.60%

92.10%

Percent of Total Commercial and Multifamily Real Estate

^[5]

$ 1,028

$ 1,110

^[4],[5]

6.50%

7.10%

^[5]

$ 619

$ 642

^[4],[5]

3.50%

3.80%

Percent of Total Small-ticket Commercial Real Estate

^[5]

$ 48

$ 105

^[4],[5]

3.30%

7.00%

^[5]

$ 1,695

$ 1,857

Loans [Member] | Criticized Nonperforming [Member]

^[4],[5]

4.90%

5.40%

Percent of Total Commercial and Multifamily Real Estate

^[5]

$ 228

$ 207

^[4],[5]

1.50%

1.30%

^[5]

$ 113

$ 126

^[4],[5]

0.60%

0.70%

Percent of Total Small-ticket Commercial Real Estate

^[5]

$ 61

$ 39

^[4],[5]

4.20%

2.60%

^[5]

$ 402

$ 372

Loans [Member] | Northeast [Member]

^[4],[5]

1.20%

1.10%

Percent of Total Commercial and Multifamily Real Estate

^[3]

$ 11,577

$ 11,470

^[3],[4]

73.70%

72.90%

^[3]

$ 4,973

$ 4,987

^[3],[4]

28.00%

29.10%

Percent of Total Small-ticket Commercial Real Estate

^[3]

$ 757

$ 790

^[3],[4]

52.50%

52.60%

^[3]

$ 17,307

$ 17,247

Loans [Member] | Mid-Atlantic [Member]

^[3],[4]

49.60%

50.20%

Percent of Total Commercial and Multifamily Real Estate

^[3]

$ 1,038

$ 1,305

^[3],[4]

6.60%

8.30%

^[3]

$ 1,111

$ 763

^[3],[4]

6.20%

4.50%

Percent of Total Small-ticket Commercial Real Estate

^[3]

$ 55

$ 56

^[3],[4]

3.80%

3.70%

^[3]

$ 2,204

$ 2,124

Loans [Member] | South [Member]

^[3],[4]

6.30%

6.20%

Percent of Total Commercial and Multifamily Real Estate

^[3]

$ 1,838

$ 1,743

^[3],[4]

11.70%

11.10%

^[3]

$ 7,670

$ 8,324

^[3],[4]

43.20%

48.70%

Percent of Total Small-ticket Commercial Real Estate

^[3]

$ 91

$ 93

^[3],[4]

6.30%

6.20%

^[3]

$ 9,599

$ 10,160

Loans [Member] | Other States [Member]

^[3],[4]

27.50%

29.60%

Percent of Total Commercial and Multifamily Real Estate

^[3]

$ 1,037

$ 1,055

^[3],[4]

6.60%

6.70%

^[3]

$ 3,749

$ 2,696

^[3],[4]

21.10%

15.80%

Percent of Total Small-ticket Commercial Real Estate

^[3]

$ 540

$ 564

^[3],[4]

37.40%

37.50%

^[3]

$ 5,326

$ 4,315

^[3],[4]

15.30%

12.60%

Acquired Loans [Member]

Percent of Total Commercial and Multifamily Real Estate

^[3]

$ 212

$ 163

^[3],[4]

1.40%

1.00%

^[3]

$ 258

$ 318

^[3],[4]

1.50%

1.90%

Percent of Total Small-ticket Commercial Real Estate

^[3]

$ 0

^[3],[4]

0.00%

^[3]

$ 470

$ 481

Acquired Loans [Member] | Noncriticized [Member]

^[3],[4]

1.30%

1.40%

Percent of Total Commercial and Multifamily Real Estate

$ 148

$ 127

^[4]

1.00%

0.80%

$ 241

$ 303

^[4]

1.40%

1.80%

Percent of Total Small-ticket Commercial Real Estate

$ 0

^[4]

0.00%

$ 389

$ 430

Acquired Loans [Member] | Criticized Performing [Member]

^[4]

1.10%

1.30%

Percent of Total Commercial and Multifamily Real Estate

$ 64

$ 36

^[4]

0.40%

0.20%

$ 17

$ 15

^[4]

0.10%

Percent of Total Small-ticket Commercial Real Estate

$ 0

^[4]

0.00%

$ 81

$ 51

^[4]

0.20%

0.10%

[1]	Amounts based on total loans as of March 31, 2012 and December 31, 2011.
[2]	Includes construction loans and land development loans totaling $2.1 billion and $2.2 billion as of March 31, 2012 and December 31, 2011, respectively.
[3]	Northeast consists of CT, ME, MA, NH, NJ, NY, PA and VT. Mid-Atlantic consists of DE, DC, MD, VA and WV. South consists of AL, AR, FL, GA, KY, LA, MS, MO, NC, SC, TN and TX.
[4]	Percentages calculated based on total held-for-investment commercial loans in each respective loan category as of the end of the reported period.
[5]	Criticized exposures correspond to the "Special Mention," "Substandard" and "Doubtful" asset categories defined by banking regulatory authorities.

Loans (Impaired Loans, Excluding Purchased Credit-Impaired Loans) (Details) - USD ($)
$ in Millions

3 Months Ended

12 Months Ended

Mar. 31, 2012

Dec. 31, 2011

$ 1,825

$ 1,799

436

458

1,389

1,341

1,913

1,914

1,837

1,678

102

260

253

231

223

269

265

255

159

698

648

625

573

803

779

697

602

Domestic Credit Card [Member]

668

708

224

244

444

464

652

691

688

736

International Credit Card [Member]

199

190

110

109

189

179

197

181

^[1]

867

898

^[1]

334

353

^[1]

533

545

^[1]

841

870

^[1]

885

917

Auto [Member] | Consumer Banking [Member]

^[1]

Home Loan [Member] | Consumer Banking [Member]

102

104

109

110

103

Retail Banking [Member] | Consumer Banking [Member]

Commercial And Multifamily Real Estate [Member] | Commercial Banking [Member]

464

389

422

335

519

459

464

401

Commercial And Industrial [Member] | Commercial Banking [Member]

199

219

169

200

231

258

199

166

Total Commercial Lending [Member] | Commercial Banking [Member]

663

608

591

535

750

717

663

567

Small-Ticket Commercial Real Estate [Member] | Commercial Banking [Member]

With An Allowance [Member]

With An Allowance [Member] | Consumer Banking [Member]

1,481

1,490

With An Allowance [Member] | Commercial Banking [Member]

237

227

With An Allowance [Member] | Domestic Credit Card [Member]

377

365

With An Allowance [Member] | International Credit Card [Member]

668

708

With An Allowance [Member] | Credit Card And Installment Loans [Member]

199

190

With An Allowance [Member] | Auto [Member] | Consumer Banking [Member]

^[1]

867

898

With An Allowance [Member] | Home Loan [Member] | Consumer Banking [Member]

With An Allowance [Member] | Retail Banking [Member] | Consumer Banking [Member]

102

104

With An Allowance [Member] | Commercial And Multifamily Real Estate [Member] | Commercial Banking [Member]

With An Allowance [Member] | Commercial And Industrial [Member] | Commercial Banking [Member]

193

232

With An Allowance [Member] | Total Commercial Lending [Member] | Commercial Banking [Member]

178

123

With An Allowance [Member] | Small-Ticket Commercial Real Estate [Member] | Commercial Banking [Member]

371

355

Without An Allowance [Member]

Without An Allowance [Member] | Consumer Banking [Member]

344

309

Without An Allowance [Member] | Commercial Banking [Member]

Without An Allowance [Member] | Domestic Credit Card [Member]

321

283

Without An Allowance [Member] | International Credit Card [Member]

Without An Allowance [Member] | Credit Card And Installment Loans [Member]

Without An Allowance [Member] | Auto [Member] | Consumer Banking [Member]

^[1]

Without An Allowance [Member] | Home Loan [Member] | Consumer Banking [Member]

Without An Allowance [Member] | Retail Banking [Member] | Consumer Banking [Member]

Without An Allowance [Member] | Commercial And Multifamily Real Estate [Member] | Commercial Banking [Member]

Without An Allowance [Member] | Commercial And Industrial [Member] | Commercial Banking [Member]

271

157

Without An Allowance [Member] | Total Commercial Lending [Member] | Commercial Banking [Member]

Without An Allowance [Member] | Small-Ticket Commercial Real Estate [Member] | Commercial Banking [Member]

292

253

Schedule Of Financing Receivable, Troubled Debt Restructurings [Line Items]

$ 29

$ 30

[1]	Credit card and Installment loans include finance charges and fees.

Loans (TDR Disclosures In Progress Financial Impact Of The Modification) (Details)
$ in Millions

3 Months Ended

Mar. 31, 2012

USD ($)

$ 213

^[1]

67.00%

^[2],[3]

15.15%

^[4]

Term Extension, Average Term Extension (Months) | mo

42.00%

^[2],[5]

^[6]

0.00%

^[2],[7]

Percentage of troubled borrowers

$ 0

^[8]

100.00%

Domestic Credit Card [Member]

Schedule Of Financing Receivable, Troubled Debt Restructurings [Line Items]

$ 57

^[1]

100.00%

^[2],[3]

10.45%

^[4]

Term Extension, Average Term Extension (Months) | mo

0.00%

^[2],[5]

^[6]

0.00%

^[2],[7]

International Credit Card [Member]

$ 0

^[8]

Schedule Of Financing Receivable, Troubled Debt Restructurings [Line Items]

$ 64

^[1]

99.00%

^[2],[3]

24.05%

^[4]

Term Extension, Average Term Extension (Months) | mo

0.00%

^[2],[5]

^[6]

0.00%

^[2],[7]

$ 0

^[8]

Schedule Of Financing Receivable, Troubled Debt Restructurings [Line Items]

$ 121

^[1]

100.00%

^[2],[3]

17.58%

^[4]

Term Extension, Average Term Extension (Months) | mo

0.00%

^[2],[5]

^[6]

0.00%

^[2],[7]

Schedule Of Financing Receivable, Troubled Debt Restructurings [Line Items]

$ 0

^[8]

Other Loans [Member]

$ 0

^[1]

0.00%

^[2],[3]

0.00%

^[4]

Term Extension, Average Term Extension (Months) | mo

0.00%

^[2],[5]

^[6]

0.00%

^[2],[7]

$ 0

^[8]

Schedule Of Financing Receivable, Troubled Debt Restructurings [Line Items]

$ 37

^[1]

51.00%

^[2],[3]

1.37%

^[4]

Term Extension, Average Term Extension (Months) | mo

93.00%

^[2],[5]

^[6]

1.00%

^[2],[7]

Consumer Banking [Member] | Auto [Member]

$ 0

^[8]

Schedule Of Financing Receivable, Troubled Debt Restructurings [Line Items]

$ 25

^[1]

71.00%

^[2],[3]

1.41%

^[4]

Term Extension, Average Term Extension (Months) | mo

100.00%

^[2],[5]

^[6]

0.00%

^[2],[7]

Consumer Banking [Member] | Home Loan [Member]

$ 0

^[8]

Schedule Of Financing Receivable, Troubled Debt Restructurings [Line Items]

$ 5

^[1]

29.00%

^[2],[3]

0.91%

^[4]

Term Extension, Average Term Extension (Months) | mo

50.00%

^[2],[5]

139

^[6]

4.00%

^[2],[7]

Consumer Banking [Member] | Retail Banking [Member]

$ 0

^[8]

Schedule Of Financing Receivable, Troubled Debt Restructurings [Line Items]

$ 7

^[1]

1.00%

^[2],[3]

3.00%

^[4]

Term Extension, Average Term Extension (Months) | mo

99.00%

^[2],[5]

^[6]

0.00%

^[2],[7]

$ 0

^[8]

Schedule Of Financing Receivable, Troubled Debt Restructurings [Line Items]

$ 55

^[1]

7.00%

^[2],[3]

6.63%

^[4]

Term Extension, Average Term Extension (Months) | mo

98.00%

^[2],[5]

^[6]

0.00%

^[2],[7]

Commercial Banking [Member] | Commercial And Multifamily Real Estate [Member]

$ 0

^[8]

Schedule Of Financing Receivable, Troubled Debt Restructurings [Line Items]

$ 21

^[1]

2.00%

^[2],[3]

1.38%

^[4]

Term Extension, Average Term Extension (Months) | mo

100.00%

^[2],[5]

^[6]

0.00%

^[2],[7]

Commercial Banking [Member] | Commercial And Industrial [Member]

$ 0

^[8]

Schedule Of Financing Receivable, Troubled Debt Restructurings [Line Items]

$ 34

^[1]

11.00%

^[2],[3]

7.25%

^[4]

Term Extension, Average Term Extension (Months) | mo

97.00%

^[2],[5]

^[6]

0.00%

^[2],[7]

Commercial Banking [Member] | Total Commercial Lending [Member]

$ 0

^[8]

Schedule Of Financing Receivable, Troubled Debt Restructurings [Line Items]

$ 55

^[1]

7.00%

^[2],[3]

6.63%

^[4]

Term Extension, Average Term Extension (Months) | mo

98.00%

^[2],[5]

^[6]

0.00%

^[2],[7]

Commercial Banking [Member] | Small-Ticket Commercial Real Estate [Member]

$ 0

^[8]

Schedule Of Financing Receivable, Troubled Debt Restructurings [Line Items]

$ 0

^[1]

0.00%

^[2],[3]

0.00%

^[4]

Term Extension, Average Term Extension (Months) | mo

0.00%

^[2],[5]

^[6]

0.00%

^[2],[7]

Schedule Of Financing Receivable, Troubled Debt Restructurings [Line Items]

$ 0

^[8]

[1]	Represents total loans modified and accounted for as a TDR during the period. Paydowns, charge-offs and any other changes in the loan carrying value subsequent to the loan entering TDR status are not reflected.
[2]	Due to multiple concessions granted to some troubled borrowers, percentages may total more than 100% for certain loan types.
[3]	Percentage of loans modified and accounted for as a TDR during the period that were granted a reduced interest rate.
[4]	Weighted average interest rate reduction for those loans that received an interest rate concession.
[5]	Percentage of loans modified and accounted for as a TDR during the period that were granted a maturity date extension.
[6]	Weighted average change in maturity date for those loans that received a maturity date extension.
[7]	Percentage of loans modified and accounted for as a TDR during the period that were granted forgiveness or forbearance of a portion of their balance.
[8]	Total amount of forgiven or forborne balances.

Loans (TDR - Subsequent Payment Defaults Of Completed TDR Modifications) (Details)
$ in Millions

3 Months Ended

Mar. 31, 2012

USD ($)

21,659

Domestic Credit Card [Member]

$ 97

Schedule Of Financing Receivable, Troubled Debt Restructurings [Line Items]

8,629

International Credit Card [Member]

$ 20

Schedule Of Financing Receivable, Troubled Debt Restructurings [Line Items]

12,108

^[1]

$ 43

^[1]

Schedule Of Financing Receivable, Troubled Debt Restructurings [Line Items]

20,737

Total Commercial Lending [Member]

$ 63

Schedule Of Financing Receivable, Troubled Debt Restructurings [Line Items]

$ 15

Schedule Of Financing Receivable, Troubled Debt Restructurings [Line Items]

911

Consumer Banking [Member] | Auto [Member]

$ 17

Schedule Of Financing Receivable, Troubled Debt Restructurings [Line Items]

832

Consumer Banking [Member] | Home Loan [Member]

$ 8

Schedule Of Financing Receivable, Troubled Debt Restructurings [Line Items]

Consumer Banking [Member] | Retail Banking [Member]

$ 3

Schedule Of Financing Receivable, Troubled Debt Restructurings [Line Items]

$ 6

Schedule Of Financing Receivable, Troubled Debt Restructurings [Line Items]

Commercial Banking [Member] | Commercial And Multifamily Real Estate [Member]

$ 17

Schedule Of Financing Receivable, Troubled Debt Restructurings [Line Items]

Commercial Banking [Member] | Commercial And Industrial [Member]

$ 2

Schedule Of Financing Receivable, Troubled Debt Restructurings [Line Items]

Commercial Banking [Member] | Small-Ticket Commercial Real Estate [Member]

$ 13

Schedule Of Financing Receivable, Troubled Debt Restructurings [Line Items]

Schedule Of Financing Receivable, Troubled Debt Restructurings [Line Items]

$ 2

[1]

Loans (Loans Acquired In Acquisition) (Details)
$ in Millions

Feb. 17, 2012

USD ($)

Contractually required principal and interest at acquisition

$ 50,649.0

Less: Nonaccretable difference

(4,443.0)

46,206.0

^[1]

Fair value of loans acquired

(6,644.0)

39,562.0

^[2],[3]

Loans contractual cash flows at acquisition, estimated fair value

559.0

Held for-sale loans from acquisition

858.0

Nonaccretable difference

15.0

367.0

Held for sale loans, contractual balance

384.0

Held for sale loans, nonaccretable difference

16.0

Purchased Credit-Impaired Loans [Member]

367.0

Schedule Of Financing Receivable, Troubled Debt Restructurings [Line Items]

Contractually required principal and interest at acquisition

3,605.0

Less: Nonaccretable difference

(2,343.0)

1,262.0

^[1]

Fair value of loans acquired

(94.0)

1,168.0

^[2],[3]

Non-Impaired Loans [Member]

Schedule Of Financing Receivable, Troubled Debt Restructurings [Line Items]

Contractually required principal and interest at acquisition

47,044.0

Less: Nonaccretable difference

(2,100.0)

44,944.0

^[1]

Fair value of loans acquired

(6,550.0)

$ 38,394.0

^[2],[3]

[1]	Represents undiscounted expected principal and interest cash flows at acquisition.
[2]	A portion of the loans acquired in connection with the ING Direct acquisition is accounted for based on the loan's contractual cash flows rather than the expected cash flows. These loans, which had an estimated fair value at acquisition of $559 million, are not included in the above tables. The contractual cash flows for these loans at acquisition was $858 million of which we do not expect to collect $15 million.
[3]	A portion of the loans acquired in connection with the ING Direct acquisition was classified as held for sale. These loans, which had an estimated fair value at acquisition of $367 million, are not included in the above tables. The contractual cash flows for these loans at acquisition was $384 million, of which we do not expect to collect $16 million.

Loans (Outstanding Balance And Carrying Value Of Acquired Loans) (Details) - USD ($)
$ in Millions

Mar. 31, 2012

Dec. 31, 2011

Cumulative impairment recognized

$ 45,434

$ 5,751

Carrying value

^[1]

43,176

4,658

Purchased Credit-Impaired Loans [Member]

Non-Impaired Loans [Member]

6,866

4,565

Carrying value

^[1]

4,537

3,576

38,568

1,186

Carrying value

^[1]

$ 38,639

$ 1,082

[1]	Includes $40 million and $27 million of cumulative impairment recognized as of March 31, 2012 and December 31, 2011, respectively.

Loans (Changes In Accretable Yield Of Acquired Loans) (Details) - USD ($)
$ in Millions

3 Months Ended

12 Months Ended

Mar. 31, 2012

Dec. 31, 2011

Accretable yield, beginning balance

$ 1,752

$ 2,012

Accretion recognized in earnings

(297)

(431)

Acquired Loans Accretable Yield

6,644

Reclassifications from nonaccretable difference for loans with improvement in expected cash flows

^[1]

237

Reductions in accretable yield for non-credit related changes in expected cash flows

^[2]

(66)

Accretable yield, ending balance

8,105

1,752

Purchased Credit-Impaired Loans [Member]

Accretable yield, beginning balance

1,566

1,754

Accretion recognized in earnings

(80)

(365)

Acquired Loans Accretable Yield

Reclassifications from nonaccretable difference for loans with improvement in expected cash flows

^[1]

232

Reductions in accretable yield for non-credit related changes in expected cash flows

(3)

^[2]

(55)

Accretable yield, ending balance

1,581

1,566

Non-Impaired Loans [Member]

Accretable yield, beginning balance

186

258

Accretion recognized in earnings

(217)

(66)

Acquired Loans Accretable Yield

6,550

Reclassifications from nonaccretable difference for loans with improvement in expected cash flows

^[1]

Reductions in accretable yield for non-credit related changes in expected cash flows

^[2]

(11)

Accretable yield, ending balance

$ 6,524

$ 186

[1]	Represents increases in accretable yields for those pools with increases primarily the result of improved credit performance.
[2]	Represents changes in accretable yields for those pools with reductions driven primarily by changes in prepayment levels.

Allowance For Loan And Lease Losses (Summary Of Changes In The Allowance For Loan And Lease Losses) (Details) - USD ($)
$ in Millions

3 Months Ended

Mar. 31, 2012

Mar. 31, 2011

Financing Receivable, Allowance for Credit Losses [Line Items]

$ 4,250

Reduction in provision for loan losses

4,060

193

Reduction in charge-offs due to loss sharing

Expected reimbursement netted in allowance for loan and lease losses

153

Credit Card [Member]

Financing Receivable, Allowance for Credit Losses [Line Items]

2,847

$ 4,041

459

^[1]

450

(955)

(1,285)

309

356

(646)

(929)

Financing Receivable, Allowance for Credit Losses [Line Items]

2,671

3,576

Consumer Auto [Member]

391

353

147

^[1]

(140)

(141)

(79)

(89)

Consumer Home Loan [Member]

459

318

Financing Receivable, Allowance for Credit Losses [Line Items]

112

^[1]

(24)

(32)

(15)

(22)

Consumer Retail Banking [Member]

102

118

Financing Receivable, Allowance for Credit Losses [Line Items]

163

210

^[1]

(20)

(31)

(14)

(24)

Financing Receivable, Allowance for Credit Losses [Line Items]

157

204

Total Consumer [Member]

652

675

174

^[1]

100

(184)

(204)

(108)

(135)

Financing Receivable, Allowance for Credit Losses [Line Items]

718

640

Commercial [Member]

715

830

(63)

^[1]

(36)

(69)

(16)

(60)

636

785

Financing Receivable, Allowance for Credit Losses [Line Items]

^[2]

^[1],[2]

(11)

^[2]

(22)

^[2]

(10)

^[2]

(21)

^[2]

Allowance For Loan And Lease Losses [Member]

^[2]

Financing Receivable, Allowance for Credit Losses [Line Items]

4,250

5,628

579

^[1]

570

(1,186)

(1,580)

406

435

(780)

(1,145)

Unfunded Lending Commitments Reserve [Member]

4,060

5,067

Financing Receivable, Allowance for Credit Losses [Line Items]

107

(6)

^[1]

(36)

Allowance For Credit Losses [Member]

Financing Receivable, Allowance for Credit Losses [Line Items]

4,316

5,735

573

^[1]

534

(1,186)

(1,580)

406

435

(780)

(1,145)

Financing Receivable, Allowance for Credit Losses [Line Items]

$ 4,120

$ 5,138

[1]	The reduction in the provision for credit losses attributable to Kohl's was $193 million for the first three months of 2012. Loss sharing amounts attributable to Kohl's reduced charge-offs by $40 million for the first three months of 2012. The expected reimbursement from Kohl's netted in our allowance for loan and lease losses was approximately $153 million as of March 31, 2012.
[2]	Other consists of our discontinued GreenPoint mortgage operations loan portfolio and our community redevelopment loan portfolio.

Allowance For Loan And Lease Losses (Components Of Allowance For Loan And Lease Losses By Impairment Methodology) (Details) - USD ($)
$ in Millions

Mar. 31, 2012

Dec. 31, 2011

Mar. 31, 2011

Dec. 31, 2010

^[1]

$ 3,586

$ 3,766

^[2]

435

458

4,060

4,250

^[1]

128,866

129,409

^[2]

1,825

1,798

43,131

4,685

Allowance as a percentage of period-end held-for-investment loans

$ 173,822

$ 135,892

2.34%

3.13%

Credit Card [Member]

Financing Receivable, Allowance for Credit Losses [Line Items]

^[1]

$ 2,337

$ 2,494

^[2]

334

353

2,671

2,847

$ 3,576

$ 4,041

^[1]

60,609

64,177

^[2]

867

898

Allowance as a percentage of period-end held-for-investment loans

$ 61,476

$ 65,075

4.34%

4.37%

Consumer Auto [Member]

Financing Receivable, Allowance for Credit Losses [Line Items]

^[1]

$ 449

$ 383

^[2]

459

391

318

353

^[1]

23,460

21,674

^[2]

Allowance as a percentage of period-end held-for-investment loans

$ 23,568

$ 21,779

1.95%

1.80%

Consumer Home Loan [Member]

Financing Receivable, Allowance for Credit Losses [Line Items]

^[1]

$ 57

$ 65

^[2]

102

118

112

^[1]

6,865

6,217

^[2]

102

104

42,583

4,112

Allowance as a percentage of period-end held-for-investment loans

$ 49,550

$ 10,433

0.21%

0.94%

Consumer Retail Banking [Member]

Financing Receivable, Allowance for Credit Losses [Line Items]

^[1]

$ 146

$ 150

^[2]

157

163

204

210

^[1]

4,054

3,968

^[2]

Allowance as a percentage of period-end held-for-investment loans

$ 4,182

$ 4,103

3.75%

3.97%

Total Consumer [Member]

Financing Receivable, Allowance for Credit Losses [Line Items]

^[1]

$ 652

$ 598

^[2]

718

652

640

675

^[1]

34,379

31,859

^[2]

260

252

42,661

4,204

Allowance as a percentage of period-end held-for-investment loans

$ 77,300

$ 36,315

0.93%

1.80%

Commercial [Member]

Financing Receivable, Allowance for Credit Losses [Line Items]

^[1]

$ 562

$ 638

^[2]

636

715

785

830

^[1]

33,738

33,198

^[2]

698

648

470

481

Allowance as a percentage of period-end held-for-investment loans

$ 34,906

$ 34,327

1.82%

2.08%

Financing Receivable, Allowance for Credit Losses [Line Items]

^[1]

$ 35

$ 36

^[2]

^[3]

$ 66

$ 82

^[1]

140

175

^[2]

Allowance as a percentage of period-end held-for-investment loans

$ 140

$ 175

25.00%

20.57%

[1]	The formula-based component of the allowance for credit card and other consumer loans that we collectively evaluate for impairment is based on a statistical calculation supplemented by judgment and interpretation. The formula-based component of the allowance for commercial loans that we collectively evaluate for impairment is based on our historical loss experience for loans with similar characteristics and consideration of credit quality supplemented by management judgment and interpretation.
[2]	The asset specific component of the allowance for smaller-balance impaired loans is calculated on a pool basis using historical loss experience for the respective class of assets. The asset-specific component of the allowance for larger-balance, commercial loans is individually calculated for each loan.
[3]	Other consists of our discontinued GreenPoint mortgage operations loan portfolio and our community redevelopment loan portfolio.

Variable Interest Entities And Securitizations (Narrative) (Details) - USD ($)
$ in Millions

3 Months Ended

12 Months Ended

Mar. 31, 2012

Mar. 31, 2011

Dec. 31, 2011

Option-ARM mortgage loan securitization debt securities

$ 3,000

$ 3,100

Funded HELOCs advances

Unfunded commitment on residual interests on trusts

Letters of credit funded amount

$ 169

172

Securitization shock rate - low

10.00%

Securitization shock rate - high

20.00%

Fair value of letters of credit funded amount

$ 51

Maximum liability under HELOC swaps

Liability position under HELOC swaps

Residual interest on manufactured housing securitization transactions

1,200

1,300

Clean-up calls exposure on manufactured housing securitization transactions

$ 420

Servicing fees rate range - lower end

0.375%

Servicing fees rate range - upper end

1.00%

Net credit losses

$ 9

$ 7

Balance of Affordable Housing Entities Assets and Liabilities Unconsolidated

9,400

8,400

46,244

48,699

Carrying amount of other VIE assets and liabilities

340

319

293

309

2,404

2,305

^[1]

2,507

2,458

Other VIEs [Member]

259

311

292

2,242

2,189

Affordable Housing Entities [Member] | Other VIEs [Member]

^[1]

2,242

2,189

307

289

2,104

2,044

Entities That Provide Capital To Low-Income And Rural Communities [Member] | Other VIEs [Member]

^[1]

2,104

2,044

258

Other [Member] | Other VIEs [Member]

^[1]

132

139

^[1]

$ 132

$ 139

[1]	The maximum exposure to loss represents the amount of loss we would incur in the unlikely event that all of our assets in the VIE become worthless and we were required to meet our maximum remaining funding obligations.

Variable Interest Entities And Securitizations (Carrying Amount Of Assets And Liabilities Of Variable Interest Entities) (Details) - USD ($)
$ in Millions

3 Months Ended

12 Months Ended

Mar. 31, 2012

Dec. 31, 2011

$ 46,244

$ 48,699

16,566

17,557

2,404

2,305

340

319

Securitization-Related VIEs [Member]

^[1]

2,507

2,458

45,985

48,440

16,566

17,557

162

161

Securitization-Related VIEs [Member] | Credit Card Loan Securitizations [Member]

^[1]

265

269

^[2]

45,964

48,309

^[2]

16,545

17,443

^[2]

^[2]

Securitization-Related VIEs [Member] | Auto Loan Securitizations [Member]

^[1],[2]

^[2]

^[2]

^[2]

^[2]

Securitization-Related VIEs [Member] | Home Loan Securitizations [Member]

^[1],[2]

^[3]

162

161

^[4]

Securitization-Related VIEs [Member] | Other Asset Securitizations [Member]

^[1]

265

269

^[2]

^[2]

^[2]

^[2]

^[1],[2]

Other VIEs [Member]

259

2,242

2,189

311

292

Other VIEs [Member] | Affordable Housing Entities [Member]

^[1]

2,242

2,189

2,104

2,044

307

289

Other VIEs [Member] | Entities That Provide Capital To Low-Income And Rural Communities [Member]

^[1]

2,104

2,044

258

Other VIEs [Member] | Other [Member]

^[1]

132

139

^[1]

$ 132

$ 139

[1]	The maximum exposure to loss represents the amount of loss we would incur in the unlikely event that all of our assets in the VIE become worthless and we were required to meet our maximum remaining funding obligations.
[2]	Represents the gross assets and liabilities owned by the VIE which included seller's interest and retained and repurchased notes held by other related parties.
[3]	The carrying amount of assets of unconsolidated securitization-related VIEs consists of retained interests and letters of credit related to manufactured housing securitizations and are reported on our consolidated balance sheets under accounts receivable from securitizations. Mortgage servicing rights related to unconsolidated VIEs are reported on our consolidated balance sheets under other assets. See "Note 8—Goodwill and Other Intangible Assets" for additional information on our mortgage servicing rights.
[4]	The carrying amount of liabilities of securitization related VIEs is comprised of obligations to fund negative amortization bonds associated with the securitization of option arm mortgage loans ("option-ARMs") and obligations on certain swap agreements associated with the securitization of manufactured housing loans.

Variable Interest Entities And Securitizations (External Debt And Receivable Balances Of Securitization Programs, Information Regarding Ongoing Involvement In The Structures, And Any Gains/Losses Recognized On Transferred Assets) (Details) - USD ($)
$ in Millions

3 Months Ended

12 Months Ended

Mar. 31, 2012

Dec. 31, 2011

Credit Card [Member]

$ 15,460

$ 16,428

44,874

47,537

$ 17

Yes

Yes

^[1]

$ 0

$ 75

$ 0

$ 12

Yes

Yes

^[1]

$ 14

$ 24

$ 0

Yes

Yes

^[1]

$ 3,032

$ 3,122

3,135

3,228

GreenPoint HELOCs [Member]

$ 8

Retained interests

Yes

Servicing retained

^[2]

Yes

Amortization event

^[1]

$ 193

$ 206

193

206

GreenPoint Manufactured Housing [Member]

$ 0

Retained interests

Yes

Servicing retained

^[2]

Yes

Amortization event

^[1],[3]

Yes

$ 1,214

$ 1,247

1,220

1,254

Variable Interest Entities And Securitizations [Abstract]

$ 169

$ 172

Retained interests

Yes

Servicing retained

^[4]

Amortization event

^[1]

[1]	Amortization events vary according to each specific trust agreement but generally are triggered by declines in performance or credit metrics such as charge-off rates or delinquency rates below certain predetermined thresholds. Generally, the occurrence of an amortization event changes the sequencing and amount of trust related cash flows to the benefit of senior noteholders.
[2]	We continue to service some of the outstanding balance of securitized mortgage receivables.
[3]	See information below regarding on-going involvement in the GreenPoint Home Equity Line of Credit ("HELOC") securitizations.
[4]	The manufactured housing securitizations are serviced by a third party. For two of the deals, that third party works in the capacity of subservicer with Capital One being the Master Servicer.

Variable Interest Entities And Securitizations (Accounts Receivable From Securitizations) (Details) - USD ($) $ in Millions	Mar. 31, 2012	Dec. 31, 2011
Variable Interest Entities And Securitizations [Abstract]
Interest-only strip classified as trading	$ 65	$ 63
Retained notes	23	23
Cash collateral	8	8
Total retained interests classified as trading	31	31
Total accounts receivable from securitizations	$ 96	$ 94

Variable Interest Entities And Securitizations (Components Of Net Gains (Losses) Recognized From Changes In The Fair Value Of Retained Interests) (Details) - USD ($) $ in Millions	3 Months Ended
	Mar. 31, 2012	Mar. 31, 2011
Variable Interest Entities And Securitizations [Abstract]
Interest only strip valuation changes	$ 2	$ (3)
Fair value adjustments related to spread accounts	11	12
Fair value adjustments related to investors' accrued interest receivable	0	0
Fair value adjustments related to retained subordinated notes	(4)	18
Net gain recognized in earnings	$ 9	$ 27

Variable Interest Entities And Securitizations (Key Assumptions And Sensitivities For Non Mortgage Retained Interests Valuations) (Details) - USD ($)
$ in Millions

3 Months Ended

12 Months Ended

Mar. 31, 2012

Dec. 31, 2011

Dec. 31, 2010

Interest-only strip retained interests

^[1]

$ 111

$ 110

Weighted average life for receivables (months)

Principal repayment rate (weighted average rate), lower end

11.70%

12.20%

Principal repayment rate (weighted average rate), upper end

12.60%

17.10%

Impact on fair value of 10% adverse change

$ (2)

$ 15

Impact on fair value of 20% adverse change

$ (5)

Discount rate (weighted average rate), lower end

25.10%

25.00%

Discount rate (weighted average rate), upper end

42.20%

Impact on fair value of 10% adverse change

$ (6)

$ (7)

Impact on fair value of 20% adverse change

(12)

(13)

Liquidity swap related to negative amortization bonds

$ (15)

$ (16)

[1]	Does not include liquidity swap related to the negative amortization bonds of $(15) million and $(16) million as of March 31, 2012 and December 31, 2011, respectively.

Variable Interest Entities And Securitizations (Cash Flows Related To The Unconsolidated Securitizations) (Details) - USD ($)
$ in Millions

3 Months Ended

Mar. 31, 2012

Mar. 31, 2011

Variable Interest Entities And Securitizations [Abstract]

Servicing fees received

$ 7

Cash flows received on retained interests

^[1]

$ 10

$ 12

[1]	Includes all cash receipts of excess spread and other payments (excluding servicing fees) from the program.

Variable Interest Entities And Securitizations (Supplemental Loan Information) (Details) - USD ($) $ in Millions	Mar. 31, 2012	Dec. 31, 2011
Variable Interest Entities And Securitizations [Abstract]
Total principal amount of loans	$ 1,185	$ 1,220
Principal amount of loans past due 90 days or more	$ 225	$ 223

Goodwill And Other Intangible Assets (Narrative) (Details)
$ in Millions

3 Months Ended

Mar. 31, 2012

USD ($)

Mar. 31, 2011

USD ($)

Feb. 17, 2012

USD ($)

Dec. 31, 2011

USD ($)

Jan. 07, 2011

USD ($)

Finite-Lived Intangible Assets [Line Items]

Goodwill

$ 13,595.0

$ 13,592.0

Contract-based intangible assets

2,156.0

1,799.0

Intangible amortization expense

$ 62.0

$ 58.0

Weighted average amortization period for purchase accounting intangibles (in years) | yr

5.8

Change in fair value due to run-off and cash collections

$ 3.0

4.0

Change in fair value due to valuation inputs and assumptions changes

1.0

3.0

Fair value change due to a 10% change in weighted average prepayment rates

4.7

Fair value change due to a 20% change in weighted average prepayment rates

9.1

Fair value change due to a 10% change in servicing costs

8.1

Fair value change due to a 20% change in servicing costs

17.8

Aggregate unpaid principal balance

65,000.0

29,800.0

Serviced for other investors

17,600.0

$ 19,800.0

Contract Intangibles [Member]

Finite-Lived Intangible Assets [Line Items]

Contract-based intangible assets

$ 70.0

^[1]

$ 70.0

^[1]

$ 70.0

ING Direct [Member]

Finite-Lived Intangible Assets [Line Items]

Core deposit intangibles

$ 209.0

Other intangible assets

$ 149.0

[1]	Relates to the acquisition of the existing HBC credit card portfolio in the first quarter of 2011.

Goodwill And Other Intangible Assets (Components Of Goodwill And Other Intangible Assets) (Details) - USD ($) $ in Millions	Mar. 31, 2012	Dec. 31, 2011	Mar. 31, 2011	Dec. 31, 2010
Goodwill And Other Intangible Assets [Line Items]
Goodwill	$ 13,595	$ 13,592
Total other intangible assets	907	610
Total goodwill and other intangible assets	14,502	14,202
Mortgage servicing rights	$ 95	$ 93	$ 144	$ 141

Fair value as of the balance sheet date of an asset representing net future revenues from contractually specified servicing fees, late charges, and other ancillary revenues, in excess of future costs related to servicing arrangements.

Goodwill And Other Intangible Assets (Summary Of Changes In Goodwill) (Details) $ in Millions	3 Months Ended
	Mar. 31, 2012 USD ($)
Goodwill [Line Items]
Goodwill, Beginning Balance	$ 13,592
Acquisitions	0
Other adjustments	3
Goodwill, Ending Balance	13,595
Credit Card [Member]
Goodwill [Line Items]
Goodwill, Beginning Balance	4,691
Acquisitions	0
Other adjustments	3
Goodwill, Ending Balance	4,694
Consumer [Member]
Goodwill [Line Items]
Goodwill, Beginning Balance	4,583
Acquisitions	0
Other adjustments	0
Goodwill, Ending Balance	4,583
Commercial [Member]
Goodwill [Line Items]
Goodwill, Beginning Balance	4,318
Acquisitions	0
Other adjustments	0
Goodwill, Ending Balance	$ 4,318

Goodwill And Other Intangible Assets (Intangible Assets Subject To Amortization) (Details) - USD ($) $ in Millions	Mar. 31, 2012	Dec. 31, 2011
Finite-Lived Intangible Assets [Line Items]
Carrying Amount of Assets	$ 2,156	$ 1,799
Accumulated Amortization	(1,250)	(1,188)
Currency valuation Adjustments	1	(1)
Net Carrying Amount	$ 907	$ 610

Goodwill And Other Intangible Assets (Estimated Future Amortization Expense For Intangible Assets) (Details) $ in Millions	3 Months Ended
	Mar. 31, 2012 USD ($)
Goodwill And Other Intangible Assets [Abstract]
2012 (remaining nine months)	$ 202
2013	224
2014	178
2015	123
2016	83
Thereafter	97
Total	$ 907

Goodwill And Other Intangible Assets (Changes In The Fair Value Of Mortgage Servicing Rights) (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2012	Mar. 31, 2011
Goodwill And Other Intangible Assets [Abstract]
Balance as of December 31, 2011	$ 93,000	$ 141,000
Originations	4,000	4,000
Change in fair value, net	(2,000)	(1,000)
Balance as of March 31, 2012	$ 95,000	$ 144,000
Ratio of mortgage servicing rights to related loans serviced for others	0.55%	0.74%
Weighted average service fee	$ 280	$ 280

Goodwill And Other Intangible Assets (Significant Assumptions Used In Estimating The Fair Value Of MSRs) (Details) - yr	3 Months Ended
	Mar. 31, 2012	Mar. 31, 2011
Goodwill And Other Intangible Assets [Abstract]
Weighted average prepayment rate (includes default rate)	17.69%	12.82%
Weighted average life (in years)	5.06	6.10
Discount rate	13.45%	11.78%

Deposits And Borrowings (Narrative) (Details) $ in Millions	3 Months Ended
Deposits And Borrowings (Narrative) (Details) $ in Millions	Mar. 31, 2012 USD ($)	Dec. 31, 2011 USD ($)
Deposits And Borrowings [Abstract]
Interest-bearing deposits	$ 197,254.0	$ 109,945.0
Interest-bearing deposits represents large denomination certificates of $100,000 or more	$ 5,200.0	4,600.0
Number of years after filing that shelf registration statement expires	3
Investment in FHLB stock	$ 802.0	362.0
Securitized debt obligations	15,500.0	16,500.0
Senior and subordinated notes outstanding	11,900.0	11,000.0
Fair value hedging losses	770.0	823.0
Value of senior note matured during the year	282.3
Proceeds from issuance of senior notes	$ 1,250.0
Senior notes due	2015
Senior and Subordinated Global Bank Notes outstanding	$ 807.0	810.0
Outstanding junior subordinated debentures	3,600.0	3,600.0
Advances from Federal Home Loan Banks	$ 1,100.0	$ 6,900.0

Deposits And Borrowings (Schedule Of Deposits, Short-Term Borrowings And Long-Term Debt) (Details) - USD ($) $ in Millions		3 Months Ended
	Mar. 31, 2012	Mar. 31, 2012	Dec. 31, 2011
Debt Instrument [Line Items]
Non-interest bearing deposits	$ 19,274	$ 19,274	$ 18,281
Interest-bearing deposits	197,254	197,254	109,945
Total customer deposits	216,528	216,528	128,226
Federal Funds purchased and securities loaned or sold under agreements to repurchase	770	770	1,464
FHLB Advances	0	0	5,835
Total short-term borrowings	770	770	7,299
Securitized debt obligations	15,500	15,500	16,500
Unsecured senior debt	8,050	8,050	7,100
Senior and subordinated notes	11,900	11,900	11,000
Total other long-term borrowings	4,693	4,693	4,701
Total long-term debt	32,115	32,115	32,262
Total short-term borrowings and long-term debt	32,885	$ 32,885	39,561
Maturity Date, End date		2015
Securitized Debt Obligations [Member]
Debt Instrument [Line Items]
Securitized debt obligations	$ 15,474	$ 15,474	16,527
Interest Rate, Minimum	0.28%
Interest Rate, Maximum	6.40%
Maturity Date, Start date	<font style="font-family: Times New Roman;" class="_mt" size="2"><b>2012</b></font>
Maturity Date, End date	2025
Weighted Average Interest Rate	1.44%	1.44%
Fixed Unsecured Senior Debt [Member]
Debt Instrument [Line Items]
Outstanding borrowing	$ 7,800	$ 7,800	6,850
Interest Rate, Minimum	2.13%
Interest Rate, Maximum	7.38%
Maturity Date, Start date	<font style="font-family: Times New Roman;" class="_mt" size="2"><b>2012</b></font>
Maturity Date, End date	2021
Weighted Average Interest Rate	4.72%	4.72%
Floating Unsecured Senior Debt [Member]
Debt Instrument [Line Items]
Outstanding borrowing	$ 250	$ 250	250
Maturity Date	2014
Interest Rate	1.72%	1.72%
Weighted Average Interest Rate	1.72%	1.72%
Total Unsecured Senior Debt [Member]
Debt Instrument [Line Items]
Weighted Average Interest Rate	4.63%	4.63%
Fixed Unsecured Subordinated Debt [Member]
Debt Instrument [Line Items]
Outstanding borrowing	$ 3,898	$ 3,898	3,934
Interest Rate, Minimum	5.35%
Interest Rate, Maximum	8.80%
Maturity Date, Start date	<font style="font-family: Times New Roman;" class="_mt" size="2"><b>2012</b></font>
Maturity Date, End date	2019
Weighted Average Interest Rate	7.30%	7.30%
Total Senior And Subordinated Notes [Member]
Debt Instrument [Line Items]
Senior and subordinated notes	$ 11,948	$ 11,948	11,034
Fixed Junior Subordinated Debt [Member]
Debt Instrument [Line Items]
Outstanding borrowing	$ 3,641	$ 3,641	3,642
Interest Rate, Minimum	3.63%
Interest Rate, Maximum	10.25%
Maturity Date, Start date	<font style="font-family: Times New Roman;" class="_mt" size="2"><b>2027</b></font>
Maturity Date, End date	2066
Weighted Average Interest Rate	8.57%	8.57%
FHLB Advances [Member]
Debt Instrument [Line Items]
Outstanding borrowing	$ 1,052	$ 1,052	$ 1,059
Interest Rate, Minimum	0.60%
Interest Rate, Maximum	6.88%
Maturity Date, Start date	<font style="font-family: Times New Roman;" class="_mt" size="2"><b>2012</b></font>
Maturity Date, End date	2023
Weighted Average Interest Rate	1.08%	1.08%

Deposits And Borrowings (Schedule Of Components Of Interest Expense) (Details) - USD ($) $ in Millions	3 Months Ended
	Mar. 31, 2012	Mar. 31, 2011
Deposits And Borrowings [Abstract]
Federal funds purchased and securities loaned or sold under agreements to repurchase	$ 1	$ 1
FHLB advances	1	0
Total short-term borrowings	2	1
Securitized debt obligations	80	140
Unsecured senior debt	58	35
Unsecured subordinated debt	30	29
Total senior and subordinated notes	88	64
Junior subordinated debt	79	80
FHLB advances	3	3
Other	2	2
Total long-term debt	252	289
Total short-term borrowings and long-term debt	$ 254	$ 290

Derivative Instruments And Hedging Activities (Narrative) (Details) - USD ($)
$ in Millions

3 Months Ended

Mar. 31, 2012

Dec. 31, 2011

Cash paid at the termination of purchase accounting hedge

$ 355

Income statement impact, loss on termination to earnings related to INGD purchase accounting hedge

(78)

Gain (net after- tax) recorded in AOCI related to derivatives designated as cash flow hedges expected to be reclassified to earnings over the next 12 months

$ 2

Maximum length of time over which forecasted transactions were hedged, years

five

Maximum credit exposure on credit default swap agreements

$ 22

$ 23

Fair value of credit default swap obligations

Fair value of derivative instruments with credit-risk-related contingent features

^[1],[2]

490

987

Securities received from derivatives counterparties, ability to repledge

Collateral posted for derivative instruments with credit-risk-related contingent features

165

353

Contingent collateral required upon credit rating falling below investment grade

Cash collateral from derivatives counterparties

848

894

Rebalanced hedge with additional notional principal

1,000

Cumulative counterparty credit risk valuation adjustment

Cumulative credit risk valuation adjustment related to our credit quality

Notional or contractual amount

49,666

73,164

Fair value of derivatives assets

^[3]

1,678

1,936

Fair value of derivatives liabilities

^[3]

$ 490

987

Fair Value Hedges [Member]

Higher remaining maturity range

2019

Cash Flow Hedges [Member]

Higher remaining maturity range

2017

Fair value of derivative instruments with credit-risk-related contingent features

$ 56

141

Collateral posted for derivative instruments with credit-risk-related contingent features

165

$ 353

Interest Rate Swaps [Member]

Notional or contractual amount

$ 23,800

[1]	Does not reflect $19 million and $23 million recognized as a net valuation allowance on derivative assets and liabilities for non-performance risk as of March 31, 2012 and December 31, 2011, respectively. Non-performance risk is reflected in other assets/liabilities on the balance sheet and offset through the income statement in other income.
[2]	We do not offset the fair value of derivative contracts in a loss position against the fair value of contracts in a gain position. We also do not offset fair value amounts recognized for derivative instruments and fair value amounts recognized for the right to reclaim cash collateral or the obligation to return cash collateral arising from derivative instruments executed with the same counterparty under a master netting arrangement.
[3]	Derivative asset and liability amounts are presented on a gross basis based on individual contracts and do not reflect the impact of legally enforceable master counterparty netting agreements, collateral received/posted or net credit risk valuation adjustments. We recorded a net cumulative credit risk valuation adjustment related to our derivative positions of $19 million and $23 million as of March 31, 2012 and December 31, 2011, respectively. See "Derivative Counterparty Credit Risk" below for additional information.

Derivative Instruments And Hedging Activities (Fair Value And Notional Amounts Of Derivative Instruments) (Details) - USD ($)
$ in Millions

3 Months Ended

12 Months Ended

Mar. 31, 2012

Dec. 31, 2011

$ 49,666

$ 73,164

^[1]

1,678

1,936

Cumulative credit risk valuation adjustment related to derivative positions

^[1]

490

987

Derivatives Designated As Accounting Hedges [Member]

25,859

25,327

^[1]

1,030

1,183

Derivatives Designated As Accounting Hedges [Member] | Interest Rate Contracts [Member]

^[1]

147

20,931

20,750

^[1]

1,028

1,090

Derivatives Designated As Accounting Hedges [Member] | Interest Rate Contracts [Member] | Fair Value Interest Rate Contracts [Member]

^[1]

131

15,931

14,425

^[1]

953

1,019

Derivatives Designated As Accounting Hedges [Member] | Interest Rate Contracts [Member] | Cash Flow Interest Rate Contracts [Member]

^[1]

5,000

6,325

^[1]

Derivatives Designated As Accounting Hedges [Member] | Foreign Exchange Contracts [Member]

^[1]

130

4,928

4,577

^[1]

Derivatives Designated As Accounting Hedges [Member] | Foreign Exchange Contracts [Member] | Cash Flow Foreign Exchange Contracts [Member]

^[1]

4,928

4,577

^[1]

Derivatives Designated As Accounting Hedges [Member] | Foreign Exchange Contracts [Member] | Net Investment Foreign Exchange Contracts [Member]

^[1]

^[1]

Derivatives Not Designated As Accounting Hedges [Member]

^[1]

^[1]

23,807

47,837

^[1]

648

753

Derivatives Not Designated As Accounting Hedges [Member] | Interest Rate Contracts [Member]

^[1]

403

840

^[1]

21,214

45,557

^[1]

459

556

Derivatives Not Designated As Accounting Hedges [Member] | Interest Rate Contracts [Member] | MSRs [Member]

^[1]

344

769

^[1]

293

383

^[1]

Derivatives Not Designated As Accounting Hedges [Member] | Interest Rate Contracts [Member] | Customer Accommodation [Member]

^[1]

^[1],[2]

16,965

16,147

^[1],[2]

418

453

Derivatives Not Designated As Accounting Hedges [Member] | Interest Rate Contracts [Member] | Other Interest Rate Exposures [Member]

^[1],[2]

310

395

^[1]

3,956

29,027

^[1]

Derivatives Not Designated As Accounting Hedges [Member] | Foreign Exchange Contracts [Member]

^[1]

362

^[1]

1,389

1,348

^[1]

188

193

Derivatives Not Designated As Accounting Hedges [Member] | Other Contracts [Member]

^[1]

^[1]

1,204

932

^[1]

Derivative Instruments, Gain (Loss) [Line Items]

^[1]

$ 6

[1]

[2]

Customer accommodation derivatives include those entered into with our commercial banking customers and those entered into with other counterparties to offset the market risk.

Derivative Instruments And Hedging Activities (Net Gains (Losses) Recognized In Earnings Related To Derivatives In Fair Value Hedging Relationships And Free-Standing Derivatives) (Details) - USD ($)
$ in Millions

3 Months Ended

Mar. 31, 2012

Mar. 31, 2011

Net fair value hedge ineffectiveness gain (loss)

$ (9)

$ 5

Gain (loss) on derivatives not designated as accounting hedges

(86)

Net derivatives gain (loss) recognized in earnings

(95)

Foreign Exchange Contracts [Member]

Derivative Instruments, Gain (Loss) [Line Items]

Gain (loss) on derivatives not designated as accounting hedges

^[1]

(13)

(3)

Other Contracts [Member]

Derivative Instruments, Gain (Loss) [Line Items]

Gain (loss) on derivatives not designated as accounting hedges

^[1]

(1)

(3)

Derivatives Designated As Accounting Hedges [Member]

Derivative Instruments, Gain (Loss) [Line Items]

Loss recognized in earnings on derivatives

^[1]

(68)

(149)

Gain recognized in earnings on hedged items

^[1]

154

Derivatives Not Designated As Accounting Hedges [Member]

Derivative Instruments, Gain (Loss) [Line Items]

Gain (loss) on derivatives not designated as accounting hedges

(72)

Derivatives Not Designated As Accounting Hedges [Member] | MSRs [Member]

Derivative Instruments, Gain (Loss) [Line Items]

Gain (loss) on derivatives not designated as accounting hedges

^[1]

(2)

(1)

Derivatives Not Designated As Accounting Hedges [Member] | Customer Accommodation [Member]

Derivative Instruments, Gain (Loss) [Line Items]

Gain (loss) on derivatives not designated as accounting hedges

^[1]

Derivatives Not Designated As Accounting Hedges [Member] | Other Interest Rate Exposures [Member]

Derivative Instruments, Gain (Loss) [Line Items]

Gain (loss) on derivatives not designated as accounting hedges

^[1]

$ (81)

$ 6

[1]	Amounts are recorded in our consolidated statements of income in other non-interest income.

Derivative Instruments And Hedging Activities (Net Gains (Losses) Related To Derivatives Designated As Cash Flow Hedges And Net Investment Hedges) (Details) - USD ($)
$ in Millions

3 Months Ended

Mar. 31, 2012

Mar. 31, 2011

Derivative Instruments And Hedging Activities [Abstract]

Interest rate contracts

^[1]

$ 6

$ 7

^[1]

(6)

Subtotal

^[1]

Net derivatives gain recognized in AOCI

^[1]

(1)

^[1]

Interest rate contracts

^[2]

(12)

^[3]

(6)

(2)

Subtotal

(14)

Interest rate contracts

^[3]

Net derivatives gain (loss) recognized in earnings

^[3]

Subtotal

$ 3

$ (14)

[1]	Amounts represent the effective portion.
[2]	Amounts reclassified are recorded in our consolidated statements of income in interest income or interest expense.
[3]	Amounts reclassified are recorded in our consolidated statements of income in other non-interest income.

Stockholders' Equity (Schedule Of Accumulated Other Comprehensive Income (Loss)) (Details) - USD ($)
$ in Millions

3 Months Ended

12 Months Ended

Mar. 31, 2012

Dec. 31, 2011

Stockholders' Equity [Abstract]

Net unrealized gains (losses) on securities

^[1]

$ 288

$ 294

Net unrecognized elements of defined benefit plans

(43)

Foreign currency translation adjustments

(49)

Unrealized losses on cash flow hedging instruments

(25)

(26)

Other-than-temporary impairment not recognized in earnings on securities

Initial application of measurement date provisions for postretirement benefits other than pensions

(1)

Initial application from adoption of consolidation standards

(16)

Total accumulated other comprehensive income

253

169

Unrealized losses not related to credit on other-than-temporarily impaired securities, net of income tax

116

170

Income tax expense on unrealized losses not related to credit on other-than-temporarily impaired securities

109

$ 148

$ 142

[1]

Earnings Per Common Share (Narrative) (Details) - USD ($) $ / shares in Units, $ in Millions		1 Months Ended	3 Months Ended
	Feb. 17, 2012	Mar. 20, 2012	Mar. 31, 2012	Mar. 31, 2011	Feb. 16, 2012	Dec. 31, 2011
Earnings Per Share, Diluted, by Common Class, Including Two Class Method [Line Items]
Common stock issued		24,442,706	629,802,435			508,594,308
Common stock initial sale price		$ 51.14
Net proceeds from issuances of common stock		$ 1,240	$ 3,188	$ 8
Issuance of common stock in exchange for the equity interest and assets and liabilities, shares	54,028,086
Forward Sale Agreements [Member]
Earnings Per Share, Diluted, by Common Class, Including Two Class Method [Line Items]
Common stock issued					40,000,000

Earnings Per Common Share (Schedule Of Computation Of Basic And Diluted Earnings Per Common Share) (Details) - USD ($)
$ / shares in Units, shares in Millions, $ in Millions

3 Months Ended

Mar. 31, 2012

Mar. 31, 2011

Earnings Per Common Share [Abstract]

Income from continuing operations, net of tax

$ 1,505

$ 1,032

Loss from discontinued operations, net of tax

(102)

(16)

Net income

1,403

1,016

Dividends and undistributed earnings allocated to participating securities

^[1]

(7)

Net income available to common stockholders

^[2]

$ 1,396

$ 1,016

Total weighted-average basic shares outstanding

^[2]

509.0

454.0

Net income per share, Basic

$ 2.74

$ 2.24

Total weighted-average basic shares outstanding

^[2]

509.0

454.0

Stock options, warrants, contingently issuable shares, and other

^[2]

4.0

6.0

Total weighted-average diluted shares outstanding

^[2]

513.0

460.0

Net income per share, Diluted

^[2]

$ 2.72

$ 2.21

Antidilutive awards, options or warrants excluded from the computation of diluted earnings per share (in shares)

9.1

9.6

[1]	Includes undistributed earnings allocated to participating securities using the two-class method under the accounting guidance for computing earnings per share.
[2]	Excluded from the computation of diluted earnings per share was 9.1 million and 9.6 million of awards, options or warrants, for the three months ended March 31, 2012 and 2011, respectively, because their inclusion would be antidilutive.

Fair Value Of Financial Instruments (Schedule Of Assets And Liabilities Measured At Fair Value On A Recurring Basis) (Details) - USD ($)
$ in Millions

3 Months Ended

12 Months Ended

Mar. 31, 2012

Dec. 31, 2011

Mar. 31, 2011

Dec. 31, 2010

Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]

$ 60,810

$ 38,759

$ 144

$ 141

^[1],[2]

1,678

1,936

140

145

62,723

40,933

^[1],[2]

(490)

(987)

Fair value of financial guarantees

(504)

(999)

Cumulative credit risk valuation adjustment related to derivative positions

Level 1 [Member]

Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]

2,326

403

^[1],[2]

2,327

408

^[1],[2]

(3)

(6)

Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]

(3)

(6)

Level 2 [Member]

56,028

37,843

^[1],[2]

1,612

1,828

57,640

39,671

^[1],[2]

(451)

(702)

Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]

(451)

(702)

Level 3 [Member]

2,456

513

^[1],[2]

103

140

145

2,756

854

^[1],[2]

(36)

(279)

(50)

(291)

Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]

U.S. Treasury Debt Obligations [Member] | Level 1 [Member]

2,053

124

Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]

U.S. Treasury Debt Obligations [Member] | Level 2 [Member]

2,053

124

Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]

U.S. Treasury Debt Obligations [Member] | Level 3 [Member]

Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]

US Agency Debt Obligations [Member]

Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]

US Agency Debt Obligations [Member] | Level 1 [Member]

179

138

Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]

US Agency Debt Obligations [Member] | Level 2 [Member]

Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]

US Agency Debt Obligations [Member] | Level 3 [Member]

179

138

Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]

Residential Mortgage-Backed Securities [Member]

Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]

Residential Mortgage-Backed Securities [Member] | Level 1 [Member]

41,206

26,650

Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]

Residential Mortgage-Backed Securities [Member] | Level 2 [Member]

Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]

Residential Mortgage-Backed Securities [Member] | Level 3 [Member]

39,385

26,455

Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]

1,821

195

Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]

Asset-Backed Securities [Member] | Level 1 [Member]

10,239

10,150

Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]

Asset-Backed Securities [Member] | Level 2 [Member]

Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]

Asset-Backed Securities [Member] | Level 3 [Member]

9,998

10,118

Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]

Commercial Mortgage-Backed Securities [Member]

241

Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]

Commercial Mortgage-Backed Securities [Member] | Level 1 [Member]

5,585

1,187

Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]

Commercial Mortgage-Backed Securities [Member] | Level 2 [Member]

Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]

Commercial Mortgage-Backed Securities [Member] | Level 3 [Member]

5,198

913

Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]

Other Debt Securities [Member]

387

274

Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]

1,548

510

Other Debt Securities [Member] | Level 1 [Member]

^[3]

(14)

(12)

Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]

273

279

Other Debt Securities [Member] | Level 2 [Member]

^[3]

Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]

1,268

219

Other Debt Securities [Member] | Level 3 [Member]

^[3]

Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]

Securities Available-For-Sale [Member]

^[3]

$ (14)

$ (12)

[1]	Does not reflect $19 million and $23 million recognized as a net valuation allowance on derivative assets and liabilities for non-performance risk as of March 31, 2012 and December 31, 2011, respectively. Non-performance risk is reflected in other assets/liabilities on the balance sheet and offset through the income statement in other income.
[2]	We do not offset the fair value of derivative contracts in a loss position against the fair value of contracts in a gain position. We also do not offset fair value amounts recognized for derivative instruments and fair value amounts recognized for the right to reclaim cash collateral or the obligation to return cash collateral arising from derivative instruments executed with the same counterparty under a master netting arrangement.
[3]	Includes manufactured housing, swap and other transactions. See "Note 7—Variable Interest Entities and Securitizations" for additional information.

Fair Value Of Financial Instruments (Schedule Of Level 3 Inputs Reconciliation For Assets And Liabilities) (Details) - USD ($)
$ in Millions

3 Months Ended

Mar. 31, 2012

Mar. 31, 2011

Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]

Total Gains or (Losses) (Realized/Unrealized), Included in Net Income

$ 513

$ 598

^[1]

(6)

Total Gains or (Losses) (Realized/Unrealized), Included in Other Comprehensive (Loss) Income

(18)

(6)

Purchases

2,681

Sales

(716)

(15)

Issuances

Settlements

(26)

(38)

^[2]

249

^[2]

(221)

Net Unrealized Gains (Losses) Included in Net Income (Loss) Related to Assets and Liabilities Still Held

2,456

539

^[3]

(6)

Residential Mortgage-Backed Securities [Member]

Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]

Total Gains or (Losses) (Realized/Unrealized), Included in Net Income

195

578

^[1]

(10)

Total Gains or (Losses) (Realized/Unrealized), Included in Other Comprehensive (Loss) Income

(26)

(6)

Purchases

2,279

Sales

(640)

(15)

Issuances

Settlements

(16)

(38)

^[2]

^[2]

(59)

Net Unrealized Gains (Losses) Included in Net Income (Loss) Related to Assets and Liabilities Still Held

1,821

519

^[3]

(10)

Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]

Total Gains or (Losses) (Realized/Unrealized), Included in Net Income

^[1]

Total Gains or (Losses) (Realized/Unrealized), Included in Other Comprehensive (Loss) Income

105

(2)

^[2]

132

^[2]

(31)

Net Unrealized Gains (Losses) Included in Net Income (Loss) Related to Assets and Liabilities Still Held

241

^[3]

Commercial Mortgage-Backed Securities [Member]

Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]

Total Gains or (Losses) (Realized/Unrealized), Included in Net Income

274

^[1]

Total Gains or (Losses) (Realized/Unrealized), Included in Other Comprehensive (Loss) Income

297

(76)

(3)

^[2]

^[2]

(125)

Net Unrealized Gains (Losses) Included in Net Income (Loss) Related to Assets and Liabilities Still Held

387

^[3]

Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]

Total Gains or (Losses) (Realized/Unrealized), Included in Net Income

^[1]

Total Gains or (Losses) (Realized/Unrealized), Included in Other Comprehensive (Loss) Income

(5)

^[2]

^[2]

(6)

Net Unrealized Gains (Losses) Included in Net Income (Loss) Related to Assets and Liabilities Still Held

^[3]

Mortgage Servicing Rights [Member]

Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]

Total Gains or (Losses) (Realized/Unrealized), Included in Net Income

141

^[1]

Total Gains or (Losses) (Realized/Unrealized), Included in Other Comprehensive (Loss) Income

(3)

(4)

^[2]

^[2]

Net Unrealized Gains (Losses) Included in Net Income (Loss) Related to Assets and Liabilities Still Held

144

^[3]

Derivative Receivables [Member]

Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]

Total Gains or (Losses) (Realized/Unrealized), Included in Net Income

103

^[1]

(3)

Total Gains or (Losses) (Realized/Unrealized), Included in Other Comprehensive (Loss) Income

(49)

(7)

^[2]

^[2]

(1)

Net Unrealized Gains (Losses) Included in Net Income (Loss) Related to Assets and Liabilities Still Held

^[3]

(3)

Retained Interest In Securitization And Other [Member]

Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]

Total Gains or (Losses) (Realized/Unrealized), Included in Net Income

145

120

^[1]

(5)

(8)

Total Gains or (Losses) (Realized/Unrealized), Included in Other Comprehensive (Loss) Income

^[2]

^[2]

Net Unrealized Gains (Losses) Included in Net Income (Loss) Related to Assets and Liabilities Still Held

140

112

^[3]

(5)

(8)

Other Liabilities [Member]

Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]

Total Gains or (Losses) (Realized/Unrealized), Included in Net Income

(12)

^[1]

(2)

Total Gains or (Losses) (Realized/Unrealized), Included in Other Comprehensive Income

Transfers Into Level 3

^[2]

^[2]

Net Unrealized Gains (Losses) Included in Net Income (Loss) Related to Assets and Liabilities Still Held

(14)

^[3]

(2)

Derivative Payables [Member]

Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]

Total Gains or (Losses) (Realized/Unrealized), Included in Net Income

(279)

(43)

^[1]

(1)

Total Gains or (Losses) (Realized/Unrealized), Included in Other Comprehensive Income

(32)

259

(3)

Transfers Into Level 3

^[2]

^[2]

Net Unrealized Gains (Losses) Included in Net Income (Loss) Related to Assets and Liabilities Still Held

(36)

(39)

^[3]

$ 5

$ (1)

[1]	Gains (losses) related to Level 3 mortgage servicing rights are reported in other non-interest income, which is a component of non-interest income. Gains (losses) related to Level 3 derivative receivables and derivative payables are reported in other non-interest income, which is a component of non-interest income. Gains (losses) related to Level 3 retained interests in securitizations are reported in servicing and securitizations income, which is a component of non-interest income.
[2]	The transfers out of Level 3 for the first quarter of March 31, 2012 were primarily driven by greater consistency amongst multiple pricing sources. The transfers into Level 3 was primarily driven by less consistency amongst vendor pricing on individual securities for non-agency MBS.
[3]	The amount presented for unrealized gains (loss) for assets still held as of the reporting date primarily represents impairments for available-for-sale securities, accretion on certain fixed maturity securities, and change in fair value of derivative instruments. The impairments are reported in total other-than-temporary losses as a component of non-interest income.

Fair Value Of Financial Instruments (Schedule Of Assets Measured At Fair Value On A Nonrecurring Basis) (Details) - USD ($)
$ in Millions

3 Months Ended

Mar. 31, 2012

Dec. 31, 2011

Mar. 31, 2011

Level 1 [Member]

Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]

$ 0

Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]

^[1]

^[2]

627

201

^[1]

^[2]

Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]

627

201

Level 3 [Member]

113

^[1]

100

169

^[2]

Assets At Fair Value [Member]

201

303

Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]

627

201

113

^[1]

100

169

^[2]

Total Gains (Losses) [Member]

828

$ 504

Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]

$ (3)

(25)

^[1]

(8)

(30)

^[2]

(2)

Non-Recoverable Rate [Member] | Appraisal Value [Member]

$ (19)

$ (58)

Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]

Weighted Average

14.00%

Maximum [Member] | Non-Recoverable Rate [Member] | Appraisal Value [Member]

Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]

Maximum [Member] | Bias Factor [Member] | Appraisal Value [Member]

38.00%

Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]

Maximum [Member] | Cost To Sell [Member] | Appraisal Value [Member]

11.00%

Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]

Minimum [Member] | Non-Recoverable Rate [Member] | Appraisal Value [Member]

14.00%

Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]

Minimum [Member] | Bias Factor [Member] | Appraisal Value [Member]

10.00%

Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]

Minimum [Member] | Cost To Sell [Member] | Appraisal Value [Member]

0.00%

Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]

Other [Member] | Cost To Sell [Member] | Appraisal Value [Member]

10.00%

Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]

Weighted Average

6.00%

Other [Member] | Maximum [Member] | Cost To Sell [Member] | Appraisal Value [Member]

Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]

Other [Member] | Minimum [Member] | Cost To Sell [Member] | Appraisal Value [Member]

6.00%

Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]

Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]

6.00%

[1]	Represents the fair value and related losses of foreclosed properties that were written down subsequent to their initial classification as foreclosed properties.
[2]	Consists of long lived assets held for sale.

Fair Value Of Financial Instruments (Schedule Of Fair Value Of Financial Instruments) (Details) - USD ($)
$ in Millions

Mar. 31, 2012

Dec. 31, 2011

$ 1,090

$ 791

60,810

38,759

^[1],[2]

1,678

1,936

Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]

^[1],[2]

490

987

Carrying Amount [Member]

30,656

5,838

1,090

791

60,810

38,759

627

201

169,762

131,642

1,157

1,029

1,678

1,936

19,274

18,281

197,254

109,945

11,948

11,034

Federal funds purchased and securities loaned or sold under agreements to repurchase

15,474

16,527

770

1,464

4,693

10,536

384

466

Estimated Fair Value [Member]

490

987

Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]

30,656

5,838

1,090

791

60,810

38,759

627

201

171,029

133,710

1,157

1,029

1,678

1,936

19,274

18,281

196,693

110,002

12,219

10,870

Federal funds purchased and securities loaned or sold under agreements to repurchase

15,636

16,632

770

1,464

4,755

10,607

384

466

Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]

490

987

Level 1 [Member]

30,656

1,090

2,326

403

^[1],[2]

19,274

Federal funds purchased and securities loaned or sold under agreements to repurchase

770

349

^[1],[2]

Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]

56,028

37,843

627

201

1,157

^[1],[2]

1,612

1,828

12,219

Federal funds purchased and securities loaned or sold under agreements to repurchase

12,492

3,287

384

Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]

^[1],[2]

451

702

Level 3 [Member]

2,456

513

171,029

^[1],[2]

103

196,693

Federal funds purchased and securities loaned or sold under agreements to repurchase

3,144

1,119

Commitments, Contingencies And Guarantees [Line Items]

^[1],[2]

$ 36

$ 279

[1]

[2]

Business Segments (Details) $ in Millions	3 Months Ended
Business Segments (Details) $ in Millions	Mar. 31, 2012 USD ($)	Mar. 31, 2011 USD ($)	Dec. 31, 2011 USD ($)
Segment Reporting Information [Line Items]
Net interest income (expense)	$ 3,414	$ 3,140
Non-interest income (expense)	1,521	942
Total revenue	4,935	4,082
Provision for credit losses	573	534
Core deposit intangible amortization	46	46
Other non-interest expense	2,458	2,116
Total non-interest expense	2,504	2,162
Income (loss) from continuing operations before income taxes	1,858	1,386
Income tax provision (benefit)	353	354
Income from continuing operations, net of tax	1,505	1,032
Loans held for investment	173,822		$ 135,892
Total deposits	$ 216,528		128,226
Number of reportable business segments	3
Credit Card [Member]
Segment Reporting Information [Line Items]
Net interest income (expense)	$ 1,992	1,941
Non-interest income (expense)	598	674
Total revenue	2,590	2,615
Provision for credit losses	458	450
Core deposit intangible amortization	0	0
Other non-interest expense	1,268	1,178
Total non-interest expense	1,268	1,178
Income (loss) from continuing operations before income taxes	864	987
Income tax provision (benefit)	298	344
Income from continuing operations, net of tax	566	643
Loans held for investment	61,476		65,075
Total deposits	0		0
Consumer Banking [Member]
Segment Reporting Information [Line Items]
Net interest income (expense)	1,288	983
Non-interest income (expense)	176	186
Total revenue	1,464	1,169
Provision for credit losses	174	95
Core deposit intangible amortization	37	35
Other non-interest expense	906	705
Total non-interest expense	943	740
Income (loss) from continuing operations before income taxes	347	334
Income tax provision (benefit)	123	119
Income from continuing operations, net of tax	224	215
Loans held for investment	77,300		36,315
Total deposits	176,007		88,540
Commercial Banking [Member]
Segment Reporting Information [Line Items]
Net interest income (expense)	431	376
Non-interest income (expense)	85	71
Total revenue	516	447
Provision for credit losses	(69)	(16)
Core deposit intangible amortization	9	11
Other non-interest expense	252	201
Total non-interest expense	261	212
Income (loss) from continuing operations before income taxes	324	251
Income tax provision (benefit)	114	89
Income from continuing operations, net of tax	210	162
Loans held for investment	34,906		34,327
Total deposits	28,046		26,683
Other [Member]
Segment Reporting Information [Line Items]
Net interest income (expense)	(297)	(160)
Non-interest income (expense)	662	11
Total revenue	365	(149)
Provision for credit losses	10	5
Core deposit intangible amortization	0	0
Other non-interest expense	32	32
Total non-interest expense	32	32
Income (loss) from continuing operations before income taxes	323	(186)
Income tax provision (benefit)	(182)	(198)
Income from continuing operations, net of tax	505	$ 12
Loans held for investment	140		175
Total deposits	$ 12,475		$ 13,003

Commitments, Contingencies And Guarantees (Narrative1) (Details)
$ / shares in Units, $ in Millions

3 Months Ended

12 Months Ended

Mar. 31, 2012

USD ($)

Mar. 31, 2011

USD ($)

Dec. 31, 2011

USD ($)

Mar. 20, 2012

$ / shares

Feb. 17, 2012

USD ($)

Dec. 31, 2010

USD ($)

Contractual amounts of standby letters of credit and commercial letters of credit

$ 1,800

$ 1,900

Fair value of guarantees outstanding

Maximum contingent payment related to acquisitions

330

Actual payment amount related to acquisitions, estimated year one

Actual payment amount related to acquisitions, estimated year two

300

Liability for contingent payments related to arrangements

100

Expenses recognized related to contingent payment arrangements

$ 12

Number of subsidiaries acquired that originated residential mortgage loans

Loans sold 2005 to 2008

^[1]

$ 111,000

Original principal balance of mortgage loans originated and sold to non-affiliates by subsidiaries between 2005 and 2008

111,000

Original principal balance of mortgage loans originated and sold by subsidiaries between 2005 and 2008 into unknown current ownership

81,000

Original principal balance of mortgage loans originated and sold by subsidiaries between 2005 and 2008 into Uninsured Securitizations

50,000

Original principal balance of mortgage loans originated and sold by subsidiaries between 2005 and 2008 to private investors

21,000

Original principal balance of mortgage loans originated and sold by subsidiaries between 2005 and 2008 to various known and unknown investors

10,000

Minimum number of days past due for delinquent loan status

38,000

41,000

Active loan losses

$ 15,000

Original principal balance of mortgage loans lacking information about the current holders or underlying credit performance

$ 10,000

Majority of new repurchase demands received from mortgage loans

^[2]

2,346

2,091

$ 1,623

1,100

Reserve liability

^[3]

1,101

$ 846

943

816

Net realized losses

Provision for repurchase losses

^[4]

169

212

Approximate unpaid principal amount

10,000

Original principal balance of mortgage loans originated and sold by subsidiaries between 2005 and 2008 into Active Insured Securitizations

16,000

Cash transferred in exchange for acquisition

$ 6,321

Common stock initial sale price per share | $ / shares

$ 51.14

Loss contingency accrual carrying value provision recognized as discontinued operations

153

Loss contingency accrual carrying value provision recognized as non-interest income

$ 5

Inactive Insured Securitizations [Member]

Commitments, Contingencies And Guarantees [Line Items]

Original principal balance of mortgage loans originated and sold to non-affiliates by subsidiaries between 2005 and 2008

3,000

Active Insured Securitizations [Member]

Commitments, Contingencies And Guarantees [Line Items]

Loans sold 2005 to 2008

16,000

Government Sponsored Enterprises [Member]

Commitments, Contingencies And Guarantees [Line Items]

Original principal balance of mortgage loans originated and sold to non-affiliates by subsidiaries between 2005 and 2008

^[5]

11,000

^[5]

5,000

Provision for repurchase losses

^[2]

239

176

126

Insured Securitizations [Member]

Commitments, Contingencies And Guarantees [Line Items]

Original principal balance of mortgage loans originated and sold to non-affiliates by subsidiaries between 2005 and 2008

19,000

6,000

Uninsured Securitizations And Other [Member]

^[2]

1,293

1,243

832

Commitments, Contingencies And Guarantees [Line Items]

Original principal balance of mortgage loans originated and sold to non-affiliates by subsidiaries between 2005 and 2008

81,000

27,000

30,000

GSEs And Active Insured Securitizations [Member]

^[2]

814

$ 672

$ 665

Commitments, Contingencies And Guarantees [Line Items]

Original principal balance of mortgage loans originated and sold to non-affiliates by subsidiaries between 2005 and 2008

27,000

Private-Label Loans [Member]

Commitments, Contingencies And Guarantees [Line Items]

Original principal balance of mortgage loans originated and sold to non-affiliates by subsidiaries between 2005 and 2008

$ 10,000

[1]	Reflects, in billions, the total original principal balance of mortgage loans originated by our subsidiaries and sold to third party investors between 2005 and 2008.
[2]	The open pipeline includes all repurchase requests ever received by our subsidiaries where either the requesting party has not formally rescinded the repurchase request and where our subsidiary has not agreed to either repurchase the loan at issue or make the requesting party whole with respect to its losses. Accordingly, repurchase requests denied by our subsidiaries and not pursued by the counterparty remain in the open pipeline. Moreover, repurchase requests submitted by parties without contractual standing to pursue repurchase requests are included within the open pipeline unless the requesting party has formally rescinded its repurchase request. Finally, the amounts reflected in this chart are the original principal balance amounts of the mortgage loans at issue and do not correspond to the losses our subsidiary would incur upon the repurchase of these loans.
[3]	Reported in our consolidated balance sheets as a component of other liabilities.
[4]	The pre-tax portion of the provision for mortgage repurchase claims recognized in our consolidated statements of income as a component of non-interest income totaled $16 million and $5 million for the three months ended March 31, 2012 and 2011, respectively. The pre-tax portion of the provision for mortgage repurchase claims recognized in our consolidated statements of income as a component of discontinued operations totaled $153 million and $39 million, for the three months ended March 31, 2012 and 2011, respectively.
[5]	GSEs include Fannie Mae and Freddie Mac.

Commitments, Contingencies And Guarantees (Narrative2) (Details)	3 Months Ended
	Mar. 31, 2012 USD ($)	Mar. 31, 2008 USD ($)	Dec. 31, 2011 USD ($)
Commitments, Contingencies And Guarantees [Line Items]
Upper end of the range of possible loss for representation and warranty claims	$ 1,500,000,000
Aggregate high end of the range of possible loss, minimum	50,000,000
Aggregate high end of the range of possible loss, maximum	175,000,000
Reduction in Visa-related indemnification liabilities		$ 91,000,000
Fair value of indemnification guarantee to Visa	0		$ 0
Active loan losses	$ 15,000,000,000
Minimum number of days past due for delinquent loan status	90
U.S. Bank Litigation [Member]
Commitments, Contingencies And Guarantees [Line Items]
Number of mortgage loans in disputed portfolio	30,000
Aggregate principal balance of mortgage loans in disputed portfolio	$ 1,800,000,000
Active loan losses	865,000,000
In-force active loans, outstanding	276,000,000
Delinquent active loans	$ 30,000,000
Minimum number of days past due for delinquent loan status	90
DBSP Litigation [Member]
Commitments, Contingencies And Guarantees [Line Items]
Number of mortgage loans in disputed portfolio	6,200
Aggregate principal balance of mortgage loans in disputed portfolio	$ 353,000,000
Active loan losses	150,000,000
In-force active loans, outstanding	43,000,000
Delinquent active loans	$ 2,000,000
Minimum number of days past due for delinquent loan status	90

Commitments, Contingencies And Guarantees (Schedule Of Unpaid Principal Balance Of Mortgage Loans Originated And Sold To Third Parties Based On Category Of Purchaser) (Details) - USD ($)
$ in Billions

Mar. 31, 2012

Dec. 31, 2011

Commitments, Contingencies And Guarantees [Line Items]

$ 38

$ 41

111

Government Sponsored Enterprises [Member]

Commitments, Contingencies And Guarantees [Line Items]

^[1]

^[1]

^[1]

^[1]

^[1]

Insured Securitizations [Member]

^[1]

Commitments, Contingencies And Guarantees [Line Items]

Uninsured Securitizations And Other [Member]

Commitments, Contingencies And Guarantees [Line Items]

$ 30

Commitments, Contingencies And Guarantees [Line Items]

$ 33

[1]	GSEs include Fannie Mae and Freddie Mac.

Commitments, Contingencies And Guarantees (Schedule Of Open Claims In Pipeline) (Details) - USD ($)
$ in Millions

3 Months Ended

12 Months Ended

Mar. 31, 2012

Dec. 31, 2011

^[1]

$ 2,091

$ 1,623

^[1]

329

686

^[1]

(32)

(97)

^[1]

(42)

(121)

^[1],[2]

Government Sponsored Enterprises [Member]

^[1]

2,346

2,091

Commitments, Contingencies And Guarantees [Line Items]

^[1]

176

126

^[1]

107

196

^[1]

(9)

(67)

^[1]

(35)

(85)

^[1],[2]

Insured Securitizations [Member]

^[1]

239

176

Commitments, Contingencies And Guarantees [Line Items]

^[1]

1,243

832

^[1]

359

^[1]

(1)

(14)

^[1]

(6)

^[1],[2]

Uninsured Securitizations And Other [Member]

^[1]

1,293

1,243

Commitments, Contingencies And Guarantees [Line Items]

^[1]

672

665

^[1]

172

131

^[1]

(22)

(16)

^[1]

(7)

(30)

^[1],[2]

(1)

(78)

Commitments, Contingencies And Guarantees [Abstract]

^[1]

$ 814

$ 672

[1]

[2]

Represents adjustments to correct the counterparty category as of March 31, 2012 and December 31, 2011 for amounts that were misclassified. The reclassification had no impact on the total pending repurchase requests.

Commitments, Contingencies And Guarantees (Schedule Of Changes In Representation And Warranty Reserves) (Details) - USD ($)
$ in Millions

3 Months Ended

12 Months Ended

Mar. 31, 2012

Mar. 31, 2011

Dec. 31, 2011

Representation and warranty repurchase reserve, beginning of period

^[1]

$ 943

$ 816

Provision for repurchase losses

^[2]

169

212

Net realized losses

(11)

(14)

(85)

Representation and warranty repurchase reserve, end of period

^[1]

1,101

846

$ 943

Provision for mortgage repurchase claims recognized as a component of non-interest income

Provision for mortgage repurchase claims recognized as a component of discontinued operations

$ 153

$ 39

[1]

Reported in our consolidated balance sheets as a component of other liabilities.

[2]

Commitments, Contingencies And Guarantees (Schedule Of Allocation Of Representation And Warranty Reserves) (Details) - USD ($)
$ in Millions

3 Months Ended

Mar. 31, 2012

Dec. 31, 2011

Mar. 31, 2011

Dec. 31, 2010

Commitments, Contingencies And Guarantees [Line Items]

Reserve Liability

^[1]

$ 1,101

$ 943

$ 846

$ 816

Loans Sold 2005 to 2008

^[2]

111,000

GSEs And Active Insured Securitizations [Member]

Commitments, Contingencies And Guarantees [Line Items]

Reserve Liability

927

778

Loans Sold 2005 to 2008

^[2]

27,000

Inactive Insured Securitizations And Others [Member]

Commitments, Contingencies And Guarantees [Line Items]

Reserve Liability

174

$ 165

Loans Sold 2005 to 2008

^[2]

$ 84,000

[1]	Reported in our consolidated balance sheets as a component of other liabilities.
[2]	Reflects, in billions, the total original principal balance of mortgage loans originated by our subsidiaries and sold to third party investors between 2005 and 2008.

Subsequent Events (Details) Unit12 in Millions, $ in Millions	May 01, 2012 USD ($)	Mar. 31, 2012 USD ($)	Feb. 17, 2012 USD ($)
Subsequent Event [Line Items]
Approximate consideration transferred			$ 8,959
HSBC Finance Corporation [Member]
Subsequent Event [Line Items]
Business acquisition, premium paid		$ 2,500
Number of new active accounts at the time of closing of transaction	27
Amount of credit card loans at the time of closing of transaction	$ 28,200
Other net assets acquired	$ 600
Approximate consideration transferred		$ 31,300

This element represents the acquisition-date fair value of the total consideration transferred which consists of the sum of the acquisition-date fair values of the assets transferred by the acquirer, the liabilities incurred by the acquirer to former owners of the acquiree, and the equity interests issued by the acquirer.

Label

Element

Value

Acquired Loans [Member]

us-gaap_LoansAndLeasesReceivableConsumer

$ 4,204,000,000

us-gaap_LoansAndLeasesReceivableConsumer

$ 42,661,000,000

cof_PercentageOfTotalConsumerBanking

11.50%

^[1]

cof_PercentageOfTotalConsumerBanking

55.20%

^[1]

Loans [Member]

us-gaap_LoansAndLeasesReceivableConsumer

$ 32,111,000,000

us-gaap_LoansAndLeasesReceivableConsumer

$ 34,639,000,000

cof_PercentageOfTotalConsumerBanking

88.50%

^[1]

Other Intangibles [Member]

cof_PercentageOfTotalConsumerBanking

44.80%

^[1]

Finite Lived Intangible Assets Remaining Useful Life

cof_FiniteLivedIntangibleAssetsRemainingUsefulLife

2.3

Finite Lived Intangible Assets Remaining Useful Life

cof_FiniteLivedIntangibleAssetsRemainingUsefulLife

0.3

^[2]

us-gaap_FiniteLivedIntangibleAssetsNet

$ 3,000,000

Finite-Lived Intangible Assets, Accumulated Amortization

us-gaap_FiniteLivedIntangibleAssetsNet

147,000,000

^[2]

us-gaap_FiniteLivedIntangibleAssetsAccumulatedAmortization

22,000,000

Finite-Lived Intangible Assets, Accumulated Amortization

us-gaap_FiniteLivedIntangibleAssetsAccumulatedAmortization

26,000,000

^[2]

Finite Lived Intangible Assets Currency Valuation Adjustment

cof_FiniteLivedIntangibleAssetsCurrencyValuationAdjustment

Finite Lived Intangible Assets Currency Valuation Adjustment

cof_FiniteLivedIntangibleAssetsCurrencyValuationAdjustment

^[2]

us-gaap_FiniteLivedIntangibleAssetsGross

25,000,000

Contractual Rights [Member]

us-gaap_FiniteLivedIntangibleAssetsGross

$ 173,000,000

^[2]

Finite Lived Intangible Assets Remaining Useful Life

cof_FiniteLivedIntangibleAssetsRemainingUsefulLife

6.0

^[3]

Finite Lived Intangible Assets Remaining Useful Life

cof_FiniteLivedIntangibleAssetsRemainingUsefulLife

5.8

^[3]

us-gaap_FiniteLivedIntangibleAssetsNet

$ 50,000,000

^[3],[4]

Finite-Lived Intangible Assets, Accumulated Amortization

us-gaap_FiniteLivedIntangibleAssetsNet

47,000,000

^[3],[4]

us-gaap_FiniteLivedIntangibleAssetsAccumulatedAmortization

19,000,000

^[3]

Finite-Lived Intangible Assets, Accumulated Amortization

us-gaap_FiniteLivedIntangibleAssetsAccumulatedAmortization

24,000,000

^[3]

Finite Lived Intangible Assets Currency Valuation Adjustment

cof_FiniteLivedIntangibleAssetsCurrencyValuationAdjustment

(1,000,000)

^[3]

Finite Lived Intangible Assets Currency Valuation Adjustment

cof_FiniteLivedIntangibleAssetsCurrencyValuationAdjustment

$ 1,000,000

^[3]

Core Deposits [Member]

Finite Lived Intangible Assets Remaining Useful Life

cof_FiniteLivedIntangibleAssetsRemainingUsefulLife

5.9

^[5]

Finite Lived Intangible Assets Remaining Useful Life

cof_FiniteLivedIntangibleAssetsRemainingUsefulLife

5.1

^[5]

us-gaap_FiniteLivedIntangibleAssetsNet

$ 479,000,000

^[5],[6]

Finite-Lived Intangible Assets, Accumulated Amortization

us-gaap_FiniteLivedIntangibleAssetsNet

642,000,000

^[5],[6]

us-gaap_FiniteLivedIntangibleAssetsAccumulatedAmortization

1,083,000,000

^[5]

Finite-Lived Intangible Assets, Accumulated Amortization

us-gaap_FiniteLivedIntangibleAssetsAccumulatedAmortization

1,129,000,000

^[5]

Finite Lived Intangible Assets Currency Valuation Adjustment

cof_FiniteLivedIntangibleAssetsCurrencyValuationAdjustment

^[5]

Finite Lived Intangible Assets Currency Valuation Adjustment

cof_FiniteLivedIntangibleAssetsCurrencyValuationAdjustment

^[5]

us-gaap_FiniteLivedIntangibleAssetsGross

1,562,000,000

^[5]

Core Deposits [Member] | Ing Direct [Member]

us-gaap_FiniteLivedIntangibleAssetsGross

1,771,000,000

^[5]

Customer Relationships [Member]

us-gaap_FiniteLivedIntangibleAssetsNet

$ 202,000,000

Finite Lived Intangible Assets Remaining Useful Life

cof_FiniteLivedIntangibleAssetsRemainingUsefulLife

5.2

^[7]

Finite Lived Intangible Assets Remaining Useful Life

cof_FiniteLivedIntangibleAssetsRemainingUsefulLife

5.0

^[8]

us-gaap_FiniteLivedIntangibleAssetsNet

$ 52,000,000

^[8]

Finite-Lived Intangible Assets, Accumulated Amortization

us-gaap_FiniteLivedIntangibleAssetsNet

47,000,000

^[8]

us-gaap_FiniteLivedIntangibleAssetsAccumulatedAmortization

25,000,000

^[7]

Finite-Lived Intangible Assets, Accumulated Amortization

us-gaap_FiniteLivedIntangibleAssetsAccumulatedAmortization

30,000,000

^[8]

Finite Lived Intangible Assets Currency Valuation Adjustment

cof_FiniteLivedIntangibleAssetsCurrencyValuationAdjustment

^[7]

Finite Lived Intangible Assets Currency Valuation Adjustment

cof_FiniteLivedIntangibleAssetsCurrencyValuationAdjustment

^[8]

us-gaap_FiniteLivedIntangibleAssetsGross

77,000,000

^[7]

Lease Agreements [Member]

us-gaap_FiniteLivedIntangibleAssetsGross

$ 77,000,000

^[8]

Finite Lived Intangible Assets Remaining Useful Life

cof_FiniteLivedIntangibleAssetsRemainingUsefulLife

20.7

Finite Lived Intangible Assets Remaining Useful Life

cof_FiniteLivedIntangibleAssetsRemainingUsefulLife

20.2

us-gaap_FiniteLivedIntangibleAssetsNet

$ 21,000,000

Finite-Lived Intangible Assets, Accumulated Amortization

us-gaap_FiniteLivedIntangibleAssetsNet

20,000,000

us-gaap_FiniteLivedIntangibleAssetsAccumulatedAmortization

33,000,000

Finite-Lived Intangible Assets, Accumulated Amortization

us-gaap_FiniteLivedIntangibleAssetsAccumulatedAmortization

34,000,000

Finite Lived Intangible Assets Currency Valuation Adjustment

cof_FiniteLivedIntangibleAssetsCurrencyValuationAdjustment

Finite Lived Intangible Assets Currency Valuation Adjustment

cof_FiniteLivedIntangibleAssetsCurrencyValuationAdjustment

us-gaap_FiniteLivedIntangibleAssetsGross

54,000,000

Trust Intangibles [Member]

us-gaap_FiniteLivedIntangibleAssetsGross

$ 54,000,000

Finite Lived Intangible Assets Remaining Useful Life

cof_FiniteLivedIntangibleAssetsRemainingUsefulLife

11.9

Finite Lived Intangible Assets Remaining Useful Life

cof_FiniteLivedIntangibleAssetsRemainingUsefulLife

11.7

us-gaap_FiniteLivedIntangibleAssetsNet

$ 5,000,000

Finite-Lived Intangible Assets, Accumulated Amortization

us-gaap_FiniteLivedIntangibleAssetsNet

4,000,000

us-gaap_FiniteLivedIntangibleAssetsAccumulatedAmortization

6,000,000

Finite-Lived Intangible Assets, Accumulated Amortization

us-gaap_FiniteLivedIntangibleAssetsAccumulatedAmortization

7,000,000

Finite Lived Intangible Assets Currency Valuation Adjustment

cof_FiniteLivedIntangibleAssetsCurrencyValuationAdjustment

Finite Lived Intangible Assets Currency Valuation Adjustment

cof_FiniteLivedIntangibleAssetsCurrencyValuationAdjustment

us-gaap_FiniteLivedIntangibleAssetsGross

11,000,000

Retail Banking [Member] | Acquired Loans [Member]

us-gaap_FiniteLivedIntangibleAssetsGross

11,000,000

cof_RetailBanking

45,000,000

cof_RetailBanking

$ 40,000,000

cof_PercentageOfTotalRetailBanking

0.10%

^[1]

Retail Banking [Member] | Loans [Member]

cof_PercentageOfTotalRetailBanking

0.10%

^[1]

cof_RetailBanking

$ 4,058,000,000

cof_RetailBanking

$ 4,142,000,000

cof_PercentageOfTotalRetailBanking

11.20%

^[1]

Residential Mortgage [Member] | Acquired Loans [Member]

cof_PercentageOfTotalRetailBanking

5.40%

^[1]

cof_MortgageLoans

$ 4,112,000,000

cof_MortgageLoans

$ 42,583,000,000

cof_PercentageOfTotalMortgage

11.30%

^[1]

Residential Mortgage [Member] | Loans [Member]

cof_PercentageOfTotalMortgage

55.00%

^[1]

cof_MortgageLoans

$ 6,321,000,000

cof_MortgageLoans

$ 6,967,000,000

cof_PercentageOfTotalMortgage

17.40%

^[1]

Automobile Loan [Member] | Acquired Loans [Member]

cof_PercentageOfTotalMortgage

9.00%

^[1]

cof_PercentageOfTotalAutomobile

0.10%

^[1]

cof_PercentageOfTotalAutomobile

0.10%

^[1]

cof_AutoLoans

$ 47,000,000

Automobile Loan [Member] | Loans [Member]

cof_AutoLoans

$ 38,000,000

cof_PercentageOfTotalAutomobile

59.90%

^[1]

cof_PercentageOfTotalAutomobile

30.40%

^[1]

cof_AutoLoans

$ 21,732,000,000

New Jersey [Member] | Retail Banking [Member] | Acquired Loans [Member]

cof_AutoLoans

23,530,000,000

cof_RetailBanking

cof_RetailBanking

$ 0

cof_PercentageOfTotalRetailBanking

0.00%

^[1]

New Jersey [Member] | Retail Banking [Member] | Loans [Member]

cof_PercentageOfTotalRetailBanking

0.00%

^[1]

cof_RetailBanking

$ 295,000,000

cof_RetailBanking

$ 313,000,000

cof_PercentageOfTotalRetailBanking

0.80%

^[1]

New Jersey [Member] | Residential Mortgage [Member] | Acquired Loans [Member]

cof_PercentageOfTotalRetailBanking

0.40%

^[1]

cof_MortgageLoans

$ 235,000,000

cof_MortgageLoans

$ 1,955,000,000

cof_PercentageOfTotalMortgage

0.60%

^[1]

New Jersey [Member] | Residential Mortgage [Member] | Loans [Member]

cof_PercentageOfTotalMortgage

2.50%

^[1]

cof_MortgageLoans

$ 344,000,000

cof_MortgageLoans

$ 389,000,000

cof_PercentageOfTotalMortgage

0.90%

^[1]

Texas [Member] | Retail Banking [Member] | Acquired Loans [Member]

cof_PercentageOfTotalMortgage

0.50%

^[1]

cof_RetailBanking

$ 0

cof_RetailBanking

$ 0

cof_PercentageOfTotalRetailBanking

0.00%

^[1]

Texas [Member] | Retail Banking [Member] | Loans [Member]

cof_PercentageOfTotalRetailBanking

0.00%

^[1]

cof_RetailBanking

$ 930,000,000

cof_RetailBanking

$ 897,000,000

cof_PercentageOfTotalRetailBanking

2.60%

^[1]

Texas [Member] | Automobile Loan [Member] | Acquired Loans [Member]

cof_PercentageOfTotalRetailBanking

1.10%

^[1]

cof_PercentageOfTotalAutomobile

0.00%

^[1]

cof_PercentageOfTotalAutomobile

0.00%

^[1]

cof_AutoLoans

$ 0

Texas [Member] | Automobile Loan [Member] | Loans [Member]

cof_AutoLoans

$ 0

cof_PercentageOfTotalAutomobile

10.70%

^[1]

cof_PercentageOfTotalAutomobile

5.30%

^[1]

cof_AutoLoans

$ 3,901,000,000

Virginia [Member] | Retail Banking [Member] | Acquired Loans [Member]

cof_AutoLoans

4,086,000,000

cof_RetailBanking

12,000,000

cof_RetailBanking

$ 12,000,000

cof_PercentageOfTotalRetailBanking

0.00%

^[1]

Virginia [Member] | Retail Banking [Member] | Loans [Member]

cof_PercentageOfTotalRetailBanking

0.00%

^[1]

cof_RetailBanking

$ 30,000,000

cof_RetailBanking

$ 40,000,000

cof_PercentageOfTotalRetailBanking

0.10%

^[1]

Virginia [Member] | Residential Mortgage [Member] | Acquired Loans [Member]

cof_PercentageOfTotalRetailBanking

0.10%

^[1]

cof_MortgageLoans

$ 588,000,000

cof_MortgageLoans

$ 2,024,000,000

cof_PercentageOfTotalMortgage

1.60%

^[1]

Virginia [Member] | Residential Mortgage [Member] | Loans [Member]

cof_PercentageOfTotalMortgage

2.60%

^[1]

cof_MortgageLoans

$ 206,000,000

cof_MortgageLoans

$ 244,000,000

cof_PercentageOfTotalMortgage

0.60%

^[1]

Florida [Member] | Residential Mortgage [Member] | Acquired Loans [Member]

cof_PercentageOfTotalMortgage

0.30%

^[1]

cof_MortgageLoans

$ 2,134,000,000

Florida [Member] | Residential Mortgage [Member] | Loans [Member]

cof_PercentageOfTotalMortgage

2.80%

^[1]

cof_MortgageLoans

$ 145,000,000

Florida [Member] | Automobile Loan [Member] | Acquired Loans [Member]

cof_PercentageOfTotalMortgage

0.20%

^[1]

cof_PercentageOfTotalAutomobile

0.00%

^[1]

cof_PercentageOfTotalAutomobile

0.00%

^[1]

cof_AutoLoans

$ 0

Florida [Member] | Automobile Loan [Member] | Loans [Member]

cof_AutoLoans

$ 0

cof_PercentageOfTotalAutomobile

3.30%

^[1]

cof_PercentageOfTotalAutomobile

1.70%

^[1]

cof_AutoLoans

$ 1,196,000,000

Illinois [Member] | Residential Mortgage [Member] | Acquired Loans [Member]

cof_AutoLoans

1,336,000,000

cof_MortgageLoans

$ 3,511,000,000

Illinois [Member] | Residential Mortgage [Member] | Loans [Member]

cof_PercentageOfTotalMortgage

4.50%

^[1]

cof_MortgageLoans

$ 78,000,000

Illinois [Member] | Automobile Loan [Member] | Acquired Loans [Member]

cof_PercentageOfTotalMortgage

0.10%

^[1]

cof_PercentageOfTotalAutomobile

0.00%

^[1]

cof_PercentageOfTotalAutomobile

0.00%

^[1]

cof_AutoLoans

$ 0

Illinois [Member] | Automobile Loan [Member] | Loans [Member]

cof_AutoLoans

$ 0

cof_PercentageOfTotalAutomobile

2.60%

^[1]

cof_PercentageOfTotalAutomobile

1.30%

^[1]

cof_AutoLoans

$ 950,000,000

New York [Member] | Retail Banking [Member] | Acquired Loans [Member]

cof_AutoLoans

997,000,000

cof_RetailBanking

cof_RetailBanking

$ 0

cof_PercentageOfTotalRetailBanking

0.00%

^[1]

New York [Member] | Retail Banking [Member] | Loans [Member]

cof_PercentageOfTotalRetailBanking

0.00%

^[1]

cof_RetailBanking

$ 896,000,000

cof_RetailBanking

$ 921,000,000

cof_PercentageOfTotalRetailBanking

2.50%

^[1]

New York [Member] | Residential Mortgage [Member] | Acquired Loans [Member]

cof_PercentageOfTotalRetailBanking

1.20%

^[1]

cof_MortgageLoans

$ 276,000,000

cof_MortgageLoans

$ 1,906,000,000

cof_PercentageOfTotalMortgage

0.80%

^[1]

New York [Member] | Residential Mortgage [Member] | Loans [Member]

cof_PercentageOfTotalMortgage

2.40%

^[1]

cof_MortgageLoans

$ 1,770,000,000

cof_MortgageLoans

$ 1,771,000,000

cof_PercentageOfTotalMortgage

4.90%

^[1]

New York [Member] | Automobile Loan [Member] | Acquired Loans [Member]

cof_PercentageOfTotalMortgage

2.30%

^[1]

cof_PercentageOfTotalAutomobile

0.00%

^[1]

cof_PercentageOfTotalAutomobile

0.00%

^[1]

cof_AutoLoans

$ 0

New York [Member] | Automobile Loan [Member] | Loans [Member]

cof_AutoLoans

$ 0

cof_PercentageOfTotalAutomobile

2.60%

^[1]

cof_PercentageOfTotalAutomobile

1.30%

^[1]

cof_AutoLoans

$ 940,000,000

Louisiana [Member] | Retail Banking [Member] | Acquired Loans [Member]

cof_AutoLoans

967,000,000

cof_RetailBanking

cof_RetailBanking

$ 0

cof_PercentageOfTotalRetailBanking

0.00%

^[1]

Louisiana [Member] | Retail Banking [Member] | Loans [Member]

cof_PercentageOfTotalRetailBanking

0.00%

^[1]

cof_RetailBanking

$ 1,514,000,000

cof_RetailBanking

$ 1,452,000,000

cof_PercentageOfTotalRetailBanking

4.20%

^[1]

Louisiana [Member] | Residential Mortgage [Member] | Acquired Loans [Member]

cof_PercentageOfTotalRetailBanking

1.90%

^[1]

cof_MortgageLoans

$ 2,000,000

Louisiana [Member] | Residential Mortgage [Member] | Loans [Member]

cof_PercentageOfTotalMortgage

0.00%

^[1]

cof_MortgageLoans

$ 1,528,000,000

Louisiana [Member] | Automobile Loan [Member] | Acquired Loans [Member]

cof_PercentageOfTotalMortgage

4.20%

^[1]

cof_PercentageOfTotalAutomobile

0.00%

^[1]

cof_PercentageOfTotalAutomobile

0.00%

^[1]

cof_AutoLoans

$ 0

Louisiana [Member] | Automobile Loan [Member] | Loans [Member]

cof_AutoLoans

$ 0

cof_PercentageOfTotalAutomobile

3.80%

^[1]

cof_PercentageOfTotalAutomobile

1.80%

^[1]

cof_AutoLoans

$ 1,389,000,000

Georgia [Member] | Automobile Loan [Member] | Acquired Loans [Member]

cof_AutoLoans

$ 1,419,000,000

cof_PercentageOfTotalAutomobile

0.00%

^[1]

cof_PercentageOfTotalAutomobile

0.00%

^[1]

cof_AutoLoans

$ 0

Georgia [Member] | Automobile Loan [Member] | Loans [Member]

cof_AutoLoans

$ 0

cof_PercentageOfTotalAutomobile

3.10%

^[1]

cof_PercentageOfTotalAutomobile

1.60%

^[1]

cof_AutoLoans

$ 1,124,000,000

California [Member] | Residential Mortgage [Member] | Acquired Loans [Member]

cof_AutoLoans

1,220,000,000

cof_MortgageLoans

1,128,000,000

cof_MortgageLoans

$ 10,513,000,000

cof_PercentageOfTotalMortgage

3.10%

^[1]

California [Member] | Residential Mortgage [Member] | Loans [Member]

cof_PercentageOfTotalMortgage

13.60%

^[1]

cof_MortgageLoans

$ 768,000,000

cof_MortgageLoans

$ 945,000,000

cof_PercentageOfTotalMortgage

2.10%

^[1]

California [Member] | Automobile Loan [Member] | Acquired Loans [Member]

cof_PercentageOfTotalMortgage

1.20%

^[1]

cof_PercentageOfTotalAutomobile

0.00%

^[1]

cof_PercentageOfTotalAutomobile

0.00%

^[1]

cof_AutoLoans

$ 0

California [Member] | Automobile Loan [Member] | Loans [Member]

cof_AutoLoans

$ 0

cof_PercentageOfTotalAutomobile

5.10%

^[1]

cof_PercentageOfTotalAutomobile

2.70%

^[1]

cof_AutoLoans

$ 1,837,000,000

Maryland [Member] | Retail Banking [Member] | Acquired Loans [Member]

cof_AutoLoans

2,129,000,000

cof_RetailBanking

23,000,000

cof_RetailBanking

$ 23,000,000

cof_PercentageOfTotalRetailBanking

0.10%

^[1]

Maryland [Member] | Retail Banking [Member] | Loans [Member]

cof_PercentageOfTotalRetailBanking

0.10%

^[1]

cof_RetailBanking

$ 49,000,000

cof_RetailBanking

$ 68,000,000

cof_PercentageOfTotalRetailBanking

0.10%

^[1]

Maryland [Member] | Residential Mortgage [Member] | Acquired Loans [Member]

cof_PercentageOfTotalRetailBanking

0.10%

^[1]

cof_MortgageLoans

$ 618,000,000

cof_MortgageLoans

$ 2,137,000,000

cof_PercentageOfTotalMortgage

1.70%

^[1]

Maryland [Member] | Residential Mortgage [Member] | Loans [Member]

cof_PercentageOfTotalMortgage

2.80%

^[1]

cof_MortgageLoans

$ 286,000,000

cof_MortgageLoans

$ 333,000,000

cof_PercentageOfTotalMortgage

0.80%

^[1]

District Of Columbia [Member] | Retail Banking [Member] | Acquired Loans [Member]

cof_PercentageOfTotalMortgage

0.40%

^[1]

cof_RetailBanking

$ 7,000,000

cof_RetailBanking

$ 3,000,000

cof_PercentageOfTotalRetailBanking

0.00%

^[1]

District Of Columbia [Member] | Retail Banking [Member] | Loans [Member]

cof_PercentageOfTotalRetailBanking

0.00%

^[1]

cof_RetailBanking

$ 254,000,000

cof_RetailBanking

$ 267,000,000

cof_PercentageOfTotalRetailBanking

0.70%

^[1]

Other States [Member] | Retail Banking [Member] | Acquired Loans [Member]

cof_PercentageOfTotalRetailBanking

0.30%

^[1]

cof_RetailBanking

$ 3,000,000

cof_RetailBanking

$ 2,000,000

cof_PercentageOfTotalRetailBanking

0.00%

^[1]

Other States [Member] | Retail Banking [Member] | Loans [Member]

cof_PercentageOfTotalRetailBanking

0.00%

^[1]

cof_RetailBanking

$ 90,000,000

cof_RetailBanking

$ 184,000,000

cof_PercentageOfTotalRetailBanking

0.20%

^[1]

Other States [Member] | Residential Mortgage [Member] | Acquired Loans [Member]

cof_PercentageOfTotalRetailBanking

0.20%

^[1]

cof_MortgageLoans

$ 1,265,000,000

cof_MortgageLoans

$ 18,403,000,000

cof_PercentageOfTotalMortgage

3.50%

^[1]

Other States [Member] | Residential Mortgage [Member] | Loans [Member]

cof_PercentageOfTotalMortgage

23.80%

^[1]

cof_MortgageLoans

$ 1,419,000,000

cof_MortgageLoans

$ 3,062,000,000

cof_PercentageOfTotalMortgage

3.90%

^[1]

Other States [Member] | Automobile Loan [Member] | Acquired Loans [Member]

cof_PercentageOfTotalMortgage

4.00%

^[1]

cof_PercentageOfTotalAutomobile

0.10%

^[1]

cof_PercentageOfTotalAutomobile

0.10%

^[1]

cof_AutoLoans

$ 47,000,000

Other States [Member] | Automobile Loan [Member] | Loans [Member]

cof_AutoLoans

$ 38,000,000

cof_PercentageOfTotalAutomobile

28.70%

^[1]

cof_PercentageOfTotalAutomobile

14.70%

^[1]

cof_AutoLoans

$ 10,395,000,000

Ing Direct [Member] | Core Deposits [Member]

cof_AutoLoans

11,376,000,000

Brokerage Relations Intangibles [Member] | Other Intangibles [Member]

us-gaap_FiniteLivedIntangibleAssetsNet

202,000,000

Trade Mark Trade Name Intangibles [Member] | Other Intangibles [Member]

us-gaap_FiniteLivedIntangibleAssetsNet

81,000,000

Noncompete Agreements [Member] | Other Intangibles [Member]

us-gaap_FiniteLivedIntangibleAssetsNet

46,000,000