FORM 8-K

 

 

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

 

 

FORM 8-K

CURRENT REPORT

Pursuant to Section 13 OR 15(d) of

The Securities Exchange Act of 1934

January 19, 2012

Date of Report (Date of earliest event reported)

Commission File No. 1-13300

 

 

CAPITAL ONE FINANCIAL CORPORATION

(Exact name of registrant as specified in its charter)

 

 

 

Delaware   54-1719854
(State or Other Jurisdiction of Incorporation or Organization)   (I.R.S. Employer Identification No.)
1680 Capital One Drive McLean, Virginia   22102
(Address of Principal Executive Offices)   (Zip Code)

Registrant’s telephone number, including area code: (703) 720-1000

(Former name or former address, if changed since last report)

 

 

Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions (see General Instruction A.2. below):

 

¨ Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
¨ Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
¨ Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
¨ Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))

 

 

 

 


Item 2.02. Results of Operations and Financial Condition.

On January 19, 2012, Capital One Financial Corporation (the “Company”) issued a press release announcing its financial results for the fourth quarter ended December 31, 2011. Copies of the Company’s press release and financial supplement are attached and filed herewith as Exhibits 99.1 and 99.2 to this Form 8-K and are incorporated herein by reference.

 

Item 7.01. Regulation FD Disclosure.

The Company hereby furnishes the information in Exhibit 99.3 hereto, Earnings Release Slides – Fourth Quarter 2011.

Note: Information in Exhibit 99.3 furnished pursuant to Item 7.01 shall not be deemed to be “filed” for the purposes of Section 18 of the Securities Exchange Act of 1934 or otherwise subject to the liabilities of that section. This report will not be deemed an admission as to the materiality of any information in the report that is required to be disclosed solely by Regulation FD. Furthermore, the information provided in Exhibit 99.3 shall not be deemed to be incorporated by reference into the filings of the Company under the Securities Act of 1933.

 

Item 8.01. Other Events.

See attached press release and financial supplement at Exhibits 99.1 and 99.2, which are incorporated herein by reference.


Item 9.01. Financial Statements and Exhibits.

(d)  Exhibits.

 

  Exhibit  

No.

  

Description of Exhibit

99.1    Press Release, dated January 19, 2012 – Fourth Quarter 2011
99.2    Financial Supplement – Fourth Quarter 2011
99.3    Earnings Release Slides – Fourth Quarter 2011

Earnings Conference Call Webcast Information.

The Company will hold an earnings conference call on January 19, 2012 at 5:00 PM Eastern Standard time. The conference call will be accessible through live webcast. Interested investors and other individuals can access the webcast via the Company’s home page (http://www.capitalone.com). Choose “Investors” to access the Investor Center and view and/or download the earnings press release, the financial supplement, including a reconciliation to GAAP financial measures, and the earnings release presentation. The replay of the webcast will be archived on the Company’s website through February 2, 2012 at 5:00 PM.


SIGNATURE

Pursuant to the requirements of the Securities Exchange Act of 1934, the Company has duly caused this Current Report on Form 8-K to be signed on its behalf by the undersigned, hereunto duly authorized.

 

        CAPITAL ONE FINANCIAL CORPORATION

Dated: January 19, 2012

    By:  

  /s/ Gary L. Perlin

        Gary L. Perlin
        Chief Financial Officer
Press Release

Exhibit 99.1

 

LOGO
  Contacts:           
  Investor Relations      Media Relations
  Jeff Norris    Danielle Dietz      Julie Rakes    Tatiana Stead
  703.720.2455    703.720.2455      804.284.5800    703.720.2352

FOR IMMEDIATE RELEASE: January 19, 2012

Capital One Reports Fourth Quarter 2011 Net Income of $407 million, or $0.88 per share

Earnings for full year 2011 were $3.1 billion, or $6.80 per share

Compared to full year 2010, earnings were up $404 million, or 15 percent

 

   

Fourth quarter loan balances up 4.6 percent from third quarter and up 7.9 percent from prior year’s fourth quarter

 

   

Revenue down modestly in fourth quarter due to absence of Q3 finance charge and fee reserve release and Q4 impact of UK reserve, revenue up modestly excluding these items

 

   

Non-interest expense up, driven by increased marketing and operating expenses

 

   

Continued balance sheet strength; Tier 1 Common Equity Ratio near 10 percent

McLean, Va. (Jan 19, 2012) – Capital One Financial Corporation (NYSE: COF) today announced net income for the fourth quarter of 2011 of $407 million, or $0.88 per diluted common share, compared with net income of $813 million, or $1.77 per diluted common share, for the third quarter of 2011, and net income of $697 million, or $1.52 per diluted common share, for the fourth quarter of 2010. For full year 2011, net income was $3.1 billion, or $6.80 per diluted common share, compared with net income of $2.7 billion, or $6.01 per diluted common share, for 2010.

“In 2011, we made significant investments to restart growth across our lending businesses after a long period of cyclical declines in loan volumes, and we’re seeing these investments gain traction,” said Richard D. Fairbank, Capital One’s Chairman and Chief Executive Officer. “The strong underlying performance of our businesses and the compelling financial and strategic value of our planned acquisitions put us in a position to deliver and sustain shareholder value through growth potential, strong returns, and strong capital generation.”


Capital One Fourth Quarter 2011 Earnings

Page 2

 

The company expects to close the acquisition of ING Direct in the first quarter and the acquisition of the HSBC US Card business in the second quarter, and expects that the acquisitions will have significant impact on reported results, especially in 2012, from the purchase accounting effects, integration expenses and partial year impacts of these acquisitions.

All comparisons in the following paragraphs are for fourth quarter 2011 compared to third quarter 2011 unless otherwise noted.

Total Company Results

Loan and Deposit Balances

Period-end loan balances increased $5.9 billion to $135.9 billion driven by growth in Domestic Card, Commercial Banking, and Auto Finance. Average loans were up by $2.5 billion, with much of the quarterly balance growth concentrated in the last few weeks of the year.

Period-end total deposits remained flat in the fourth quarter at $128.2 billion. The company expects to close the ING Direct acquisition in the first quarter of 2012 and add approximately $80 billion in deposits. The deposit volume trends in the fourth quarter of 2011 reflect the evolution in the company’s deposit strategy in anticipation of the ING Direct acquisition.

Revenues

Total revenue in the fourth quarter of 2011 was $4.1 billion, down $104 million, or 2.5 percent. Revenue in the quarter was negatively impacted by the absence of the third quarter 2011 finance charge and fee reserve (FCFR) release and higher expected expense related to prior sales of payment protection insurance in the UK. In addition, non-interest income was negatively impacted by a representation and warranty expense of $38 million. Excluding the impact of these items, revenue increased about 2.5 percent in the fourth quarter, in line with average loan growth.


Capital One Fourth Quarter 2011 Earnings

Page 3

 

Margins

Net interest margin declined 17 basis points in the quarter to 7.22 percent. The margin benefited from a shift from cash to loans and a reduction in funding costs attributed to lower deposit rates. These benefits were more than offset by a decline in loan yields driven largely by one-time effects such as the absence of the FCFR release which benefited third quarter 2011 interest income.

Non-Interest Expense

Non-interest expense for the fourth quarter increased $321 million primarily due to a seasonal ramp in marketing expenses and an increase in operating expenses. The increase in operating expenses includes approximately $90 million in litigation expenses and approximately $40 million in asset write downs and other costs as the company rationalized some facilities and equipment, principally related to acquired bank businesses. Additionally, the company accelerated its build-out of ‘top bank’ infrastructure, especially in the second half of 2011, to ensure our readiness to execute on attractive acquisition opportunities.

Pre-Provision Income (before tax)

Pre-provision earnings decreased in the quarter as a result of the increase in non-interest expense and the reported decline in revenue.

Provision Expense

Provision expense increased $239 million in the quarter as continued improvement in the outlook for credit performance was more than offset by growth in loan balances and seasonal effects. The charge-off rate increased 17 basis points to 2.69 percent, while the coverage ratio of allowance to loans fell by 16 basis points to 3.13 percent.


Capital One Fourth Quarter 2011 Earnings

Page 4

 

Net Income

Net income in the quarter decreased $406 million reflecting the impact of increases in non-interest and provision expense.

Capital Ratios

The company’s estimated Tier 1 common equity ratio decreased 30 basis points from September 30, 2011, to 9.7 percent as of December 31, 2011, driven by strong loan growth at the end of the fourth quarter. The Tier 1 common equity ratio increased 90 basis points from last year’s rate of 8.8 percent at December 31, 2010. Using known Basel III definitions, our Tier 1 common equity ratio would have been approximately 10 basis points higher at December 31, 2011, or 9.8 percent.

“Significant credit improvement in 2011 led to a sizeable increase in profitability from continuing operations for 2011,” said Gary L. Perlin, Capital One’s Chief Financial Officer. “Over the course of the year, we generated substantial amounts of capital and expect to generate healthy amounts of capital going forward.”

Tier 1 common equity ratio, as used throughout this release, is a non-GAAP financial measure. For additional information, see Table 12 in the Financial Supplement.

Business Segment Results

Credit Card Highlights

Domestic Card reported net income in the fourth quarter of 2011 of $395 million. Total revenue grew 4.7 percent in the fourth quarter of 2011 from the fourth quarter of 2010, driven by growth in loans, strong purchase volumes, and stable margins. The business posted $2.3 billion in net income in 2011, driven by significant credit improvement, the return of modest loan growth, and stable margins.

Domestic Card net charge-off rate increased 15 basis points in the quarter to 4.07 percent, consistent with expected seasonal patterns. Compared with the fourth quarter of 2010, the charge-off rate improved by 321 basis points, resulting from the significant credit improvements experienced in 2011.


Capital One Fourth Quarter 2011 Earnings

Page 5

 

Domestic Card loan balances grew $2.8 billion, or 5 percent, in the fourth quarter driven by seasonal spending and balance building on a growing account base. Growth for the year resulted largely from the addition of the Kohl’s private label partnership, as well as a return to growth in the company’s general purpose card business in the second half of the year. Excluding the expected installment loan run-off, Domestic Card loans grew by $4.7 billion, or 9 percent for the full year.

Purchase volume increased 9.3 percent in the quarter, reflecting continued strong growth in purchase volume across the company’s Domestic Card business. Purchase volume grew 17.8 percent from the fourth quarter of 2010, excluding the impact of the Kohl’s portfolio.

Commercial Banking Highlights

The Commercial Banking business delivered another quarter of solid profitability and steady loan growth, as deposits and commercial customer relationships continued to grow in the quarter, as well.

The combination of improving credit and growth in loan and deposit volumes drove 2011 net income of $532 million in the Commercial Banking business.

Ending loans were up 5.9 percent from the prior quarter and up 14.3 percent from the fourth quarter of 2010. Growth in loan commitments, an early indicator of future loan growth, was even stronger.

Commercial Banking credit metrics have stabilized and improved over the last six quarters. The charge-off rate for Commercial Banking was 0.63 percent, down 80 basis points from the same quarter last year. Excluding the run-off Small Ticket CRE portfolio, the charge-off rate in the company’s core Commercial Lending businesses was 0.47 percent in the quarter, an improvement of 53 basis points from the prior year. Commercial Lending charge-offs were up 19 basis points from the third quarter, driven by a small number of impaired CRE loans related to a single troubled relationship, which the company had reserved for in prior quarters. The slower flow rate into NPL and stable property values are driving lower charge-offs.

Consumer Banking Highlights

The Consumer Banking business delivered net income of $117 million in the fourth quarter of 2011 and $809 million for full year, driven by the strong performance of the Auto Finance business and growth in deposits with improving interest expense rates.


Capital One Fourth Quarter 2011 Earnings

Page 6

 

Loan balances were up modestly as strong growth in auto loans was partially offset by expected runoff of the Home Loan portfolio. Auto Finance originations were $3.6 billion, up 5.2 percent from the third quarter and 61.8 percent from the fourth quarter of 2010.

In the Auto Finance business, net charge-off and delinquency rates increased in the quarter, consistent with expected seasonal patterns. However, charge-offs and delinquencies for the year improved 58 basis points and 70 basis points, respectively.

In the Home Loan business, the charge-off rate increased 37 basis points in the quarter but was relatively unchanged compared with the same quarter in 2010, while the delinquency rate increased modestly.

Consumer Banking deposits remained flat in the quarter but grew 6.7 percent in 2011 as the Consumer Banking segment continued to grow retail banking customer relationships.

For more lending information and statistics on the segment results, please refer to the Financial Supplement.

Forward-looking statements

The company cautions that its current expectations in this release dated January 19, 2012 and the company’s plans, objectives, expectations and intentions, are forward-looking statements which speak only as of the date hereof. The company does not undertake any obligation to update or revise any of the information contained herein whether as a result of new information, future events or otherwise.

Certain statements in this release are forward-looking statements, including those that discuss, among other things, strategies, goals, outlook or other non-historical matters; projections, revenues, income, returns, expenses, capital measures, accruals for claims in litigation and for other claims against the company, earnings per share or other financial measures for the company; future financial and operating results; the company’s plans, objectives, expectations and intentions; the projected impact and benefits of the pending transactions involving the company, HSBC and ING Direct (the “transactions”); and the assumptions that underlie these matters. To the extent that any such information is forward-looking, it is intended to fit within the safe harbor for forward-looking information provided by the Private Securities Litigation Reform Act of 1995. Numerous factors could cause the company’s actual results to differ materially from those described in such forward-looking statements, including, among other things: general economic and business conditions in the U.S., the U.K., Canada or the company’s local markets, including conditions affecting employment levels, interest rates, consumer income and confidence, spending and savings that may affect consumer bankruptcies, defaults, charge-offs and deposit activity; an increase or decrease in credit losses (including increases due to a worsening of general economic conditions in the credit environment); the possibility that regulatory and other approvals and conditions to either of the transactions are not


Capital One Fourth Quarter 2011 Earnings

Page 7

 

obtained or satisfied on a timely basis or at all; the possibility that modifications to the terms of either of the transactions may be required in order to obtain or satisfy such approvals or conditions; the possibility that the company will not receive third-party consents necessary to fully realize the anticipated benefits of the transactions; the possibility that the company may not fully realize the projected cost savings and other projected benefits of the transactions; changes in the anticipated timing for closing either of the transactions; difficulties and delays in integrating the assets and businesses acquired in the transactions; business disruption during the pendency of or following the transactions; the inability to sustain revenue and earnings growth; diversion of management time on issues related to the transactions; reputational risks and the reaction of customers and counterparties to the transactions; disruptions relating to the transactions negatively impacting the company’s ability to maintain relationships with customers, employees and suppliers; changes in asset quality and credit risk as a result of the transactions; financial, legal, regulatory, tax or accounting changes or actions, including the impact of the Dodd-Frank Wall Street Reform and Consumer Protection Act and the regulations promulgated thereunder; developments, changes or actions relating to any litigation matter involving the company; increases or decreases in interest rates; the company’s ability to access the capital markets at attractive rates and terms to capitalize and fund its operations and future growth; the success of the company’s marketing efforts in attracting and retaining customers; increases or decreases in the company’s aggregate loan balances or the number of customers and the growth rate and composition thereof, including increases or decreases resulting from factors such as shifting product mix, amount of actual marketing expenses the company incurs and attrition of loan balances; the level of future repurchase or indemnification requests the company may receive, the actual future performance of mortgage loans relating to such requests, the success rates of claimants against the company, any developments in litigation and the actual recoveries the company may make on any collateral relating to claims against the company; the amount and rate of deposit growth; changes in the reputation of or expectations regarding the financial services industry or the company with respect to practices, products or financial condition; any significant disruption in the company’s operations or technology platform; the company’s ability to maintain a compliance infrastructure suitable for its size and complexity; the company’s ability to control costs; the amount of, and rate of growth in, the company’s expenses as its business develops or changes or as it expands into new market areas; the company’s ability to execute on its strategic and operational plans; any significant disruption of, or loss of public confidence in, the United States Mail service affecting the company’s response rates and consumer payments; the company’s ability to recruit and retain experienced personnel to assist in the management and operations of new products and services; changes in the labor and employment markets; fraud or misconduct by the company’s customers, employees or business partners; competition from providers of products and services that compete with the company’s businesses; and other risk factors set forth from time to time in reports that the company files with the Securities and Exchange Commission, including, but not limited to, the Annual Report on Form 10-K for the year ended December 31, 2010, and Exhibit 99.5 to the Current Report on Form 8-K filed on July 13, 2011.


Capital One Fourth Quarter 2011 Earnings

Page 8

 

About Capital One

Capital One Financial Corporation (www.capitalone.com) is a financial holding company whose subsidiaries, which include Capital One, N.A. and Capital One Bank (USA), N. A., had $128.2 billion in deposits and $206.0 billion in total assets outstanding as of December 31, 2011. Headquartered in McLean, Virginia, Capital One offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Capital One, N.A. has approximately 1,000 branch locations primarily in New York, New Jersey, Texas, Louisiana, Maryland, Virginia and the District of Columbia. A Fortune 500 company, Capital One trades on the New York Stock Exchange under the symbol “COF” and is included in the S&P 100 index.

Financial Supplement

Exhibit 99.2

Capital One Financial Corporation

Financial Supplement

Fourth Quarter 2011(1)

Table of Contents

 

          Page  
Capital One Financial Consolidated   

Table   1:

   Financial & Statistical Summary—Consolidated      1   

Table   2:

   Notes to Consolidated Financial & Statistical Summary (Table 1)      2   

Table   3:

   Consolidated Statements of Income      3   

Table   4:

   Consolidated Balance Sheets      4   

Table   5:

   Average Balances, Net Interest Income and Net Interest Margin      5   

Table   6:

   Loan Information and Performance Statistics      6   
Business Segment Detail   

Table   7:

   Financial & Statistical Summary—Credit Card Business      7   

Table   8:

   Financial & Statistical Summary—Consumer Banking Business      8   

Table   9:

   Financial & Statistical Summary—Commercial Banking Business      9   

Table 10:

   Financial & Statistical Summary—Other and Total      10   

Table 11:

   Notes to Loan and Business Segment Disclosures (Tables 6 — 10)      11   
Other      

Table 12:

   Reconciliation of Non-GAAP Measures and Calculation of Regulatory Capital Measures      12   

 

(1) 

The information contained in this Financial Supplement is preliminary and based on data available at the time of the earnings presentation, and investors should refer to our 2011 Annual Report on Form 10-K once it is filed with the Securities and Exchange Commission.


CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 1: Financial & Statistical Summary—Consolidated (1)

 

(Dollars in millions, except per share data and as noted) (unaudited)

   2011
Q4
    2011
Q3
    2011
Q2
    2011
Q1
    2010
Q4
 

Earnings

          

Net interest income

   $ 3,182      $ 3,283      $ 3,136      $ 3,140      $ 3,023   

Non-interest income (2) (3)

     868        871        857        942        939   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total revenue (4)

   $ 4,050      $ 4,154      $ 3,993      $ 4,082      $ 3,962   

Provision for loan and lease losses

     861        622        343        534        839   

Marketing expenses

     420        312        329        276        308   

Operating expenses (5)

     2,198        1,985        1,926        1,886        1,783   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Income from continuing operations before income taxes

   $ 571      $ 1,235      $ 1,395      $ 1,386      $ 1,032   

Income tax provision

     160        370        450        354        331   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Income from continuing operations, net of tax

     411        865        945        1,032        701   

Loss from discontinued operations, net of tax (3)

     (4     (52     (34     (16     (4
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Net income

   $ 407      $ 813      $ 911      $ 1,016      $ 697   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Common Share Statistics

          

Basic EPS:

          

Income from continuing operations, net of tax

   $ 0.89      $ 1.89      $ 2.07      $ 2.27      $ 1.55   

Loss from discontinued operations, net of tax

     (0.01     (0.11     (0.07     (0.03     (0.01
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Net income per common share

   $ 0.88      $ 1.78      $ 2.00      $ 2.24      $ 1.54   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Diluted EPS:

          

Income from continuing operations, net of tax

   $ 0.89      $ 1.88      $ 2.04      $ 2.24      $ 1.53   

Loss from discontinued operations, net of tax

     (0.01     (0.11     (0.07     (0.03     (0.01
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Net income per common share

   $ 0.88      $ 1.77      $ 1.97      $ 2.21      $ 1.52   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Weighted average common shares outstanding (in millions):

          

Basic EPS

     456.2        456.0        455.6        454.1        452.7   

Diluted EPS

     458.5        460.4        462.2        460.3        457.2   

Common shares outstanding (period end)

     456.4        456.1        455.8        455.2        452.8   

Dividends per common share

   $ 0.05      $ 0.05      $ 0.05      $ 0.05      $ 0.05   

Tangible book value per common share (period end) (6)

     34.26        33.82        32.20        29.70        27.73   

Stock price per common share (period end)

     42.29        39.63        51.67        51.96        42.56   

Total market capitalization (period end)

     19,301        18,075        23,551        23,652        19,271   

Balance Sheet (Period End)

          

Loans held for investment (7)

   $ 135,892      $ 129,952      $ 128,965      $ 124,092      $ 125,947   

Interest-earning assets

     179,817        174,308        174,302        172,849        172,024   

Total assets

     206,019        200,148        199,753        199,300        197,503   

Tangible assets (8)

     191,806        185,891        185,715        184,928        183,158   

Interest-bearing deposits

     109,945        110,777        109,278        109,097        107,162   

Total deposits

     128,226        128,318        126,117        125,446        122,210   

Borrowings

     39,561        34,315        37,735        39,797        41,796   

Stockholders’ equity

     29,666        29,378        28,681        27,550        26,541   

Tangible common equity (TCE) (9)

     15,758        15,425        14,675        13,520        12,558   

Balance Sheet (Quarterly Average Balances)

          

Average loans held for investment (7)

   $ 131,581      $ 129,043      $ 127,916      $ 125,077      $ 125,441   

Average interest-earning assets

     176,267        177,710        174,143        173,540        173,992   

Average total assets

     200,106        201,611        199,229        198,075        197,704   

Average interest-bearing deposits

     109,914        110,750        109,251        108,633        106,597   

Average total deposits

     128,450        128,268        125,834        124,158        121,736   

Average borrowings

     34,812        37,366        39,451        40,538        42,428   

Average stockholders’ equity

     29,698        29,316        28,255        27,009        26,255   

Performance Metrics

          

Net interest income growth (quarter over quarter)

     (3 )%      5         4     (3 )% 

Non-interest income growth (quarter over quarter)

            2        (9            4   

Revenue growth (quarter over quarter)

     (3     4        (2     3        (1

Revenue margin (10)

     9.19        9.35        9.17        9.41        9.11   

Net interest margin (11)

     7.22        7.39        7.20        7.24        6.95   

Return on average assets (12)

     0.82        1.72        1.90        2.08        1.42   

Return on average equity (13)

     5.54        11.80        13.38        15.28        10.68   

Return on average tangible common equity (14)

     10.43        22.58        26.57        31.73        22.90   

Non-interest expense as a % of average loans held for investment (15)

     7.96        7.12        7.05        6.91        6.67   

Efficiency ratio (16)

     64.64        55.30        56.47        52.96        52.78   

Effective income tax rate

     28.0        30.0        32.3        25.5        32.1   

Full-time equivalent employees (in thousands)

     30.5        29.5        28.2        27.9        25.7   

Credit Quality Metrics (17)

          

Allowance for loan and lease losses

   $ 4,250      $ 4,280      $ 4,488      $ 5,067      $ 5,628   

Allowance as a % of loans held for investment

     3.13     3.29     3.48     4.08     4.47

Net charge-offs

   $ 884      $ 812      $ 931      $ 1,145      $ 1,394   

Net charge-off rate (18) (19)

     2.69     2.52     2.91     3.66     4.45

30+ day performing delinquency rate

     3.35        3.13        2.90        3.07        3.52   

30+ day total delinquency rate (20)

            3.81        3.57        3.79        4.23   

Capital Ratios

          

Tier 1 risk-based capital ratio (21)

     12.0     12.4     11.8     10.9     11.6

Tier 1 common equity ratio (22)

     9.7        10.0        9.4        8.4        8.8   

Total risk-based capital ratio (23)

     14.9        15.4        15.0        14.2        16.8   

Tangible common equity (TCE) ratio (24)

     8.2        8.3        7.9        7.3        6.9   

 

Page 1


CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 2: Notes to Consolidated Financial & Statistical Summary (Table 1)

 

  (1) Certain prior period amounts have been reclassified to conform to the current period presentation.

 

  (2) Includes the impact from the change in fair value of retained interests, including interest-only strips, which totaled $11 million in Q4 2011, $12 million in Q3 2011, $16 million in Q2 2011, $7 million in Q1 2011 and $8 million in Q4 2010.

 

  (3) The mortgage representation and warranty reserve increased to $943 million as of December 31, 2011, from $892 million as of September 30, 2011. We recorded a provision for repurchase losses of $59 million in Q4 2011, $72 million in Q3 2011, $37 million in Q2 2011, $44 million in Q1 2011 and $(7) million in Q4 2010. The majority of the provision for repurchase losses is generally included in discontinued operations, with the remaining portion included in non-interest income.

 

  (4) The estimated uncollectible amount of billed finance charges and fees excluded from revenue totaled $130 million in Q4 2011, $24 million in Q3 2011, $112 million in Q2 2011, $105 million in Q1 2011 and $144 million in Q4 2010. As further discussed in our September 30, 2011 Form 10-Q, in the third quarter of 2011 we revised the manner in which we estimate expected recoveries of finance charge and fee amounts previously considered to be uncollectible. The result of this revision was a reduction of the uncollectible finance charge and fee reserves by approximately $83 million as of September 30, 2011, which resulted in a corresponding increase in revenues of $83 million in Q3 2011.

 

  (5) Includes core deposit intangible amortization expense of $40 million in Q4 2011, $42 million in Q3 2011, $44 million in Q2 2011, $45 million in Q1 2011 and $47 million in Q4 2010. Also includes integration costs of $17 million in Q4 2011, $1 million in Q3 2011, $0 million in Q2 2011, $2 million in Q1 2011 and $15 million in Q4 2010.

 

  (6) Tangible book value per common share is a non-GAAP measure calculated based on tangible common equity divided by common shares outstanding. See “Table 12: Reconciliation of Non-GAAP Measures and Calculation of Regulatory Capital Measures” for the calculation of tangible common equity.

 

  (7) Results subsequent to Q1 2011 reflect the impact of the April 1, 2011 acquisition of the existing private-label credit card loan portfolio of Kohl’s Department Stores (“Kohl’s”), which had an outstanding principal and interest balance of approximately $3.7 billion at acquisition.

 

  (8) Tangible assets is a non-GAAP measure consisting of total assets less assets from discontinued operations and intangible assets. See “Table 12: Reconciliation of Non-GAAP Measures and Calculation of Regulatory Capital Measures” for the calculation of this measure.

 

  (9) Tangible common equity is a non-GAAP measure consisting of total stockholders’ equity less intangible assets. See “Table 12: Reconciliation of Non-GAAP Measures and Calculation of Regulatory Capital Measures” for the calculation of this measure.

 

(10) Calculated based on annualized total revenue for the period divided by average interest-earning assets for the period.

 

(11) Calculated based on annualized net interest income for the period divided by average interest-earning assets for the period.

 

(12) Calculated based on annualized income from continuing operations, net of tax, for the period divided by average total assets for the period.

 

(13) Calculated based on annualized income from continuing operations, net of tax, for the period divided by average stockholders’ equity for the period.

 

(14) Calculated based on annualized income from continuing operations, net of tax, for the period divided by average tangible common equity for the period.

 

(15) Calculated based on annualized non-interest expense for the period divided by average loans held for investment for the period.

 

(16) Calculated based on non-interest expense for the period divided by total revenue for the period.

 

(17) Purchased credit impaired (“PCI”) loans acquired as part of the Chevy Chase Bank (“CCB”) acquisition are included in the denominator used in calculating the credit quality metrics presented in Table 1. These metrics excluding the impact of loans acquired from CCB from the denominator are presented below:

 

(Dollars in millions) (unaudited)

   2011
Q4
    2011
Q3
    2011
Q2
    2011
Q1
    2010
Q4
 

CCB period-end acquired loan portfolio

   $   4,689      $   4,873      $   5,181      $   5,351      $   5,532   

CCB average acquired loan portfolio

     4,781        4,998        5,112        5,305        5,633   

Allowance as a % of loans held for investment, excluding CCB loans

     3.22     3.40     3.62     4.23     4.65

Net charge-off rate, excluding CCB loans

     2.79        2.62        3.03        3.82        4.65   

30+ day performing delinquency rate, excluding CCB loans

     3.47        3.25        3.02        3.18        3.68   

 

(18) In accordance with our loss-sharing agreement with Kohl’s, charge-offs for the portfolio are reported net of any reimbursement of credit losses from Kohl’s, which has the impact of lowering the overall charge-off rate.

 

(19) Calculated based on annualized net charge-offs for the period divided by average loans held for investment for the period.

 

(20) The 30+ day total delinquency rate as of the end of Q4 2011 will be provided in the 2011 Annual Report on Form 10-K.

 

(21) Tier 1 risk-based capital ratio is a regulatory capital measure calculated based on Tier 1 capital divided by risk-weighted assets. See “Table 12: Reconciliation of Non-GAAP Measures and Calculation of Regulatory Capital Measures” for the calculation of this ratio.

 

(22) Tier 1 common equity ratio is a non-GAAP measure calculated based on Tier 1 common equity divided by risk-weighted assets. See “Table 12: Reconciliation of Non-GAAP Measures and Calculation of Regulatory Capital Measures” for the calculation of this ratio and non-GAAP reconciliation.

 

(23) Total risk-based capital ratio is a regulatory capital measure calculated based on total risk-based capital divided by risk-weighted assets. See “Table 12: Reconciliation of Non-GAAP Measures and Calculation of Regulatory Capital Measures” for the calculation of this ratio.

 

(24) Tangible common equity ratio (“TCE ratio”) is a non-GAAP measure calculated based on tangible common equity divided by tangible assets. See “Table 12: Reconciliation of Non-GAAP Measures and Calculation of Regulatory Capital Measures” for the calculation of this ratio and non-GAAP reconciliation.

 

Page 2


CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 3: Consolidated Statements of Income

 

              Year Ended December 31,  

(Dollars in millions, except per share data) (unaudited)

   2011
Q4
     2011
Q3
     2010
Q4
       2011      2010  

Interest income:

                

Loans held for investment, including past-due fees

    $     3,440         $     3,550         $     3,352           $     13,774         $     13,934    

Investment securities

     244          264          305            1,137          1,342    

Cash equivalents and other

     17          21          17            76          77    
  

 

 

    

 

 

    

 

 

      

 

 

    

 

 

 

Total interest income

     3,701          3,835          3,674            14,987          15,353    
  

 

 

    

 

 

    

 

 

      

 

 

    

 

 

 

Interest expense:

                

Deposits

     264          294          340            1,187          1,465    

Securitized debt obligations

     80          89          165            422          809    

Senior and subordinated notes

     89          84          65            300          276    

Other borrowings

     86          85          81            337          346    
  

 

 

    

 

 

    

 

 

      

 

 

    

 

 

 

Total interest expense

     519          552          651            2,246          2,896    
  

 

 

    

 

 

    

 

 

      

 

 

    

 

 

 

Net interest income

     3,182          3,283          3,023            12,741         12,457    

Provision for loan and lease losses

     861          622          839            2,360          3,907    
  

 

 

    

 

 

    

 

 

      

 

 

    

 

 

 

Net interest income after provision for loan and lease losses

     2,321          2,661          2,184            10,381          8,550    
  

 

 

    

 

 

    

 

 

      

 

 

    

 

 

 

Non-interest income:

                

Servicing and securitizations

             12          10            44            

Service charges and other customer-related fees

     452          542          496            1,979          2,073    

Interchange fees, net

     346          321          349            1,318          1,340    

Net other-than-temporary impairment losses recognized in earnings

     (6)         (6)         (3)           (21)         (65)   

Other

     67                  87            218          359    
  

 

 

    

 

 

    

 

 

      

 

 

    

 

 

 

Total non-interest income

     868          871          939            3,538          3,714    
  

 

 

    

 

 

    

 

 

      

 

 

    

 

 

 

Non-interest expense:

                

Salaries and associate benefits

     817          750          657            3,023          2,594    

Marketing

     420          312          308            1,337          958    

Communications and data processing

     177          178          181            681          693    

Supplies and equipment

     137          143          139            539          520    

Occupancy

     131          122          115            490          486    

Other

     936          792          691            3,262          2,683    
  

 

 

    

 

 

    

 

 

      

 

 

    

 

 

 

Total non-interest expense

     2,618          2,297          2,091            9,332          7,934    
  

 

 

    

 

 

    

 

 

      

 

 

    

 

 

 

Income from continuing operations before income taxes

     571          1,235          1,032            4,587          4,330    

Income tax provision

     160          370          331            1,334          1,280    
  

 

 

    

 

 

    

 

 

      

 

 

    

 

 

 

Income from continuing operations, net of tax

     411          865          701            3,253          3,050    

Loss from discontinued operations, net of tax

     (4)         (52)         (4)           (106)         (307)   
  

 

 

    

 

 

    

 

 

      

 

 

    

 

 

 

Net income

    $ 407         $ 813         $ 697           $ 3,147         $ 2,743    
  

 

 

    

 

 

    

 

 

      

 

 

    

 

 

 

Basic earnings per common share:

                

Income from continuing operations

    $ 0.89         $ 1.89         $ 1.55           $ 7.08         $ 6.74    

Loss from discontinued operations

     (0.01)         (0.11)         (0.01)           (0.23)         (0.67)   
  

 

 

    

 

 

    

 

 

      

 

 

    

 

 

 

Net income per basic common share

    $ 0.88         $ 1.78         $ 1.54           $ 6.85         $ 6.07    
  

 

 

    

 

 

    

 

 

      

 

 

    

 

 

 

Diluted earnings per common share:

                

Income from continuing operations

    $ 0.89         $ 1.88         $ 1.53           $ 7.03         $ 6.68    

Loss from discontinued operations

     (0.01)         (0.11)         (0.01)           (0.23)         (0.67)   
  

 

 

    

 

 

    

 

 

      

 

 

    

 

 

 

Net income per diluted common share

    $ 0.88         $ 1.77         $ 1.52           $ 6.80         $ 6.01    
  

 

 

    

 

 

    

 

 

      

 

 

    

 

 

 

Weighted average common shares outstanding (in millions):

                

Basic EPS

     456.2          456.0          452.7            455.5          452.1    

Diluted EPS

     458.5          460.4          457.2            459.1          456.4    

Dividends paid per common share

    $ 0.05         $ 0.05         $ 0.05           $ 0.20         $ 0.20    

 

Page 3


CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 4: Consolidated Balance Sheets

 

(Dollars in millions)(unaudited)

   December 31,
2011
     September 30,
2011
     December 31,
2010
 

Assets:

        

Cash and due from banks

    $ 2,097         $ 1,794         $ 2,067   

Interest-bearing deposits with banks

     3,399          3,238          2,776    

Federal funds sold and securities purchased under agreements to resell

     342          1,326          406    
  

 

 

    

 

 

    

 

 

 

Cash and cash equivalents

     5,838          6,358          5,249    

Restricted cash for securitization investors

     791          984          1,602    

Securities available for sale, at fair value

     38,759          38,400          41,537    

Loans held for investment:

        

Unsecuritized loans held for investment, at amortized cost

     88,242          83,010          71,921    

Restricted loans for securitization investors

     47,650          46,942          54,026    
  

 

 

    

 

 

    

 

 

 

Total loans held for investment

     135,892          129,952          125,947    

Less: Allowance for loan and lease losses

     (4,250)         (4,280)         (5,628)   
  

 

 

    

 

 

    

 

 

 

Net loans held for investment

     131,642          125,672          120,319    

Loans held for sale, at lower-of-cost-or-fair-value

     201          312          228    

Accounts receivable from securitizations

     94          101          118    

Premises and equipment, net

     2,748          2,785          2,749    

Interest receivable

     1,029          958          1,070    

Goodwill

     13,592          13,593          13,591    

Other

     11,325          10,985          11,040    
  

 

 

    

 

 

    

 

 

 

Total assets

    $ 206,019         $ 200,148         $ 197,503    
  

 

 

    

 

 

    

 

 

 

Liabilities:

        

Interest payable

    $ 466         $ 401         $ 488    

Customer deposits:

        

Non-interest bearing deposits

     18,281          17,541          15,048    

Interest-bearing deposits

     109,945          110,777          107,162    
  

 

 

    

 

 

    

 

 

 

Total customer deposits

     128,226          128,318          122,210    

Securitized debt obligations

     16,527          17,120          26,915    

Other debt:

        

Federal funds purchased and securities loaned or sold under agreements to repurchase

     1,464          1,441          1,517    

Senior and subordinated notes

     11,034          11,051          8,650    

Other borrowings

     10,536          4,703          4,714    
  

 

 

    

 

 

    

 

 

 

Total other debt

     23,034          17,195          14,881    

Other liabilities

     8,100          7,736          6,468    
  

 

 

    

 

 

    

 

 

 

Total liabilities

     176,353          170,770          170,962    
  

 

 

    

 

 

    

 

 

 

Stockholders’ equity:

        

Common stock

                       

Paid-in capital, net

     19,274          19,234          19,084    

Retained earnings and accumulated other comprehensive income

     13,631          13,382          10,654    

Less: Treasury stock, at cost

     (3,244)         (3,243)         (3,202)   
  

 

 

    

 

 

    

 

 

 

Total stockholders’ equity

     29,666          29,378          26,541    
  

 

 

    

 

 

    

 

 

 

Total liabilities and stockholders’ equity

    $     206,019         $     200,148         $     197,503    
  

 

 

    

 

 

    

 

 

 

 

Page 4


CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 5: Average Balances, Net Interest Income and Net Interest Margin

 

     2011 Q4      2011 Q3      2010 Q4  
     Average      Interest
Income/
     Yield/      Average      Interest
Income/
     Yield/      Average      Interest
Income/
     Yield/  

(Dollars in millions)(unaudited)

   Balance      Expense      Rate      Balance      Expense      Rate      Balance      Expense      Rate  

Interest-earning assets:

                          

Loans held for investment

    $ 131,581         $ 3,440          10.46     $ 129,043         $ 3,550          11.00     $ 125,441         $ 3,352          10.69

Investment securities

     39,005          244          2.50         37,189          264          2.84         41,004          305          2.98   

Cash equivalents and other

     5,681          17          1.20         11,478          21          0.73         7,547          17          0.90   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

 

Total interest-earning assets

    $ 176,267         $ 3,701          8.40     $ 177,710         $ 3,835          8.63     $ 173,992         $ 3,674          8.45
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

 

Interest-bearing liabilities:

                          

Interest-bearing deposits

                          

NOW accounts

    $ 13,700         $ 12          0.35     $ 12,602         $         0.29     $ 12,918         $         0.25

Money market deposit accounts

     47,167          87          0.74         47,483          100          0.84         43,822          110          1.00   

Savings accounts

     31,422          47          0.60         30,944          56          0.72         25,121          54          0.86   

Other consumer time deposits

     12,264          77          2.51         13,530          84          2.48         16,941          112          2.64   

Public fund CD’s of $100,000 or more

     84                  4.76         92                  4.35         204                  1.96   

CD’s of $100,000 or more

     4,748          39          3.29         5,407          43          3.18         6,696          54          3.23   

Foreign time deposits

     529                  0.76         692                  0.58         895                  0.45   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

 

Total interest-bearing deposits

    $ 109,914         $ 264          0.96     $ 110,750         $ 294          1.06     $ 106,597         $ 340          1.28

Securitized debt obligations

     16,780          80          1.91         18,478          89          1.93         27,708          165          2.38   

Senior and subordinated notes

     10,237          89          3.48         10,519          84          3.19         8,096          65          3.21   

Other borrowings

     7,794          86          4.41         8,369          85          4.06         6,624          81          4.89   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

 

Total interest-bearing liabilities

    $   144,725         $ 519          1.43     $   148,116         $ 552          1.49     $   149,025         $ 651          1.75
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

 

Net interest income/spread

       $   3,182          6.97        $   3,283          7.14        $   3,023          6.70
     

 

 

          

 

 

          

 

 

    

Impact of non-interest bearing funding

           0.25            0.25            0.25
        

 

 

          

 

 

          

 

 

 

Net interest margin

           7.22            7.39            6.95
        

 

 

          

 

 

          

 

 

 

 

Page 5


CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 6: Loan Information and Performance Statistics(1)

 

(Dollars in millions)(unaudited)

   2011
Q4
    2011
Q3
    2011
Q2
    2011
Q1
    2010
Q4
 

Period-end Loans Held For Investment

          

Credit card:

          

Domestic credit card (2)

    $ 56,609        $ 53,820        $ 53,994        $ 50,570        $ 53,849    

International credit card

     8,466         8,210         8,711         8,735         7,522    
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total credit card

     65,075         62,030         62,705         59,305         61,371    
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Consumer banking:

          

Automobile

     21,779         20,422         19,223         18,342         17,867    

Home loan

     10,433         10,916         11,323         11,741         12,103    

Retail banking

     4,103         4,014         4,046         4,223         4,413    
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total consumer banking

     36,315         35,352         34,592         34,306         34,383    
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Commercial banking:

          

Commercial and multifamily real estate

     15,410         14,389         14,035         13,543         13,396    

Middle market

     12,684         11,924         11,404         10,758         10,484    

Specialty lending

     4,404         4,221         4,122         3,936         4,020    
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total commercial lending

     32,498         30,534         29,561         28,237         27,900    

Small-ticket commercial real estate

     1,503         1,571         1,642         1,780         1,842    
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total commercial banking

     34,001         32,105         31,203         30,017         29,742    
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Other loans(3)

     501         465         465         464         451    
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total

    $ 135,892        $ 129,952        $ 128,965        $ 124,092        $ 125,947    
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Average Loans Held For Investment

          

Credit card:

          

Domestic credit card (2)

    $ 54,403        $ 53,668        $ 53,868         $ 51,889        $ 53,189    

International credit card

     8,361         8,703         8,823         8,697         7,419    
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total credit card

     62,764         62,371         62,691         60,586         60,608    
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Consumer banking:

          

Automobile

     21,101         19,757         18,753         18,025         17,763    

Home loan

     10,683         11,126         11,534         11,960         12,522    

Retail banking

     4,007         3,979         4,154         4,251         4,466    
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total consumer banking

     35,791         34,862         34,441         34,236         34,751    
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Commercial banking:

          

Commercial and multifamily real estate

     14,628         14,021         13,597         13,345         13,323    

Middle market

     12,068         11,572         10,979         10,666         10,460    

Specialty lending

     4,308         4,154         4,014         3,964         3,947    
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total commercial lending

     31,004         29,747         28,590         27,975         27,730    

Small-ticket commercial real estate

     1,547         1,598         1,726         1,818         1,887    
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total commercial banking

     32,551         31,345         30,316         29,793         29,617    
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Other loans (3)

     475         465         468         462         465    
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total

    $ 131,581        $ 129,043        $ 127,916        $ 125,077        $ 125,441    
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Net Charge-off Rates

          

Credit card:

          

Domestic credit card (4)

     4.07     3.92     4.74     6.20     7.28

International credit card

     5.77        6.15        7.02        5.74        6.68   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total credit card

     4.30     4.23     5.06     6.13     7.21
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Consumer banking:

          

Automobile

     2.07     1.69     1.11     1.98     2.65

Home loan (5)

     0.90        0.53        0.60        0.71        0.89   

Retail banking (5)

     1.44        1.67        1.73        2.24        2.40   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total consumer banking (5)

     1.65     1.32     1.01     1.57     1.98
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Commercial banking:

          

Commercial and multifamily real estate (5)

     0.76     0.12     0.39     0.56     1.15

Middle market (5)

     0.20        0.41        0.13        0.18        0.94   

Specialty lending

     0.24        0.44        0.47        0.30        0.63   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total commercial lending (5)

     0.47     0.28     0.30     0.38     1.00

Small-ticket commercial real estate

     3.73        2.19        3.77        7.14        7.72   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total commercial banking (5)

     0.63     0.37     0.50     0.79     1.43
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Other loans

     9.29     6.38     10.57     19.91     21.11
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total

     2.69     2.52     2.91     3.66     4.45
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 
          

30+ Day Performing Delinquency Rates

          

Credit card:

          

Domestic credit card

     3.66     3.65     3.33     3.59     4.09

International credit card

     5.18        5.35        5.30        5.55        5.75   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total credit card

     3.86     3.87     3.60     3.88     4.29
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Consumer banking:

          

Automobile

     6.88     6.34     6.09     5.79     7.58

Home loan (5)

     0.89        0.78        0.70        0.61        0.64   

Retail banking (5)

     0.83        0.89        0.76        0.93        0.93   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total consumer banking (5)

     4.47     4.01     3.70     3.42     4.28
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Nonperforming Asset Rates (6) (7)

          

Consumer banking:

          

Automobile

     0.58     0.53     0.49     0.39     0.64

Home loan (5)

     4.58        4.74        4.40        4.34        4.25   

Retail banking (5)

     2.50        2.37        2.45        2.44        2.66   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total consumer banking (5)

     1.94     2.04     2.00     2.00     2.17
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Commercial banking:

          

Commercial and multifamily real estate (5)

     1.43     2.16     2.35     2.63     2.23

Middle market (5)

     0.82        1.04        1.19        1.14        1.33   

Specialty lending

     0.75        0.87        0.95        1.19        1.30   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total commercial lending (5)

     1.10     1.54     1.71     1.86     1.76

Small-ticket commercial real estate

     2.86        1.58        0.75        3.39        2.38   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total commercial banking (5)

     1.17     1.55     1.66     1.95     1.80
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

 

Page 6


CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 7: Financial & Statistical Summary—Credit Card Business

 

(Dollars in millions) (unaudited)

   2011
Q4
    2011
Q3
    2011
Q2
    2011
Q1
    2010
Q4
 

Credit Card

          

Earnings:

          

Interest income

   $ 2,253      $ 2,354      $ 2,209      $ 2,262      $ 2,116   

Interest expense

     304        312        319        321        246   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Net interest income

     1,949        2,042        1,890        1,941        1,870   

Non-interest income

     638        678        619        674        672   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total revenue

     2,587        2,720        2,509        2,615        2,542   

Provision for loan and lease losses

     600        511        309        450        589   

Non-interest expense

     1,431        1,188        1,238        1,178        1,056   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Income from continuing operations before taxes

     556        1,021        962        987        897   

Income tax provision

     203        358        344        344        311   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Income from continuing operations, net of tax

   $ 353      $ 663      $ 618      $ 643      $ 586   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Selected metrics:

          

Period-end loans held for investment

   $ 65,075      $ 62,030      $ 62,705      $ 59,305      $ 61,371   

Average loans held for investment

     62,764        62,371        62,691        60,586        60,608   

Average yield on loans held for investment

     14.12     14.84     13.83     14.68     14.28

Revenue margin

     16.49        17.44        16.01        17.26        16.78   

Net charge-off rate

     4.30        4.23        5.06        6.13        7.21   

30+ day total delinquency rate (8)

     3.86        3.87        3.60        3.88        4.29   

Purchase volume (9)

   $ 38,179      $ 34,918      $ 34,226      $ 27,797      $ 29,379   

Domestic Card

          

Earnings:

          

Interest income

   $ 1,940      $ 1,992      $ 1,852      $ 1,900      $ 1,804   

Interest expense

     234        239        245        249        183   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Net interest income

     1,706        1,753        1,607        1,651        1,621   

Non-interest income

     613        588        584        583        594   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total revenue

     2,319        2,341        2,191        2,234        2,215   

Provision for loan and lease losses

     519        381        187        230        505   

Non-interest expense

     1,183        972        1,008        990        935   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Income from continuing operations before taxes

     617        988        996        1,014        775   

Income tax provision

     222        351        354        360        276   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Income from continuing operations, net of tax

   $ 395      $ 637      $ 642      $ 654      $ 499   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Selected metrics:

          

Period-end loans held for investment

   $   56,609      $   53,820      $   53,994      $   50,570      $   53,849   

Average loans held for investment

     54,403        53,668        53,868        51,889        53,189   

Average yield on loans held for investment

     14.05     14.62     13.52     14.42     13.96

Revenue margin

     17.05        17.45        16.27        17.22        16.66   

Net charge-off rate (4)

     4.07        3.92        4.74        6.20        7.28   

30+ day total delinquency rate (8)

     3.66        3.65        3.33        3.59        4.09   

Purchase volume (9)

   $ 34,586      $ 31,686      $ 31,070      $ 25,024      $ 26,985   

International Card

          

Earnings:

          

Interest income

   $ 313      $ 362      $ 357      $ 362      $ 312   

Interest expense

     70        73        74        72        63   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Net interest income

     243        289        283        290        249   

Non-interest income

     25        90        35        91        78   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total revenue

     268        379        318        381        327   

Provision for loan and lease losses

     81        130        122        220        84   

Non-interest expense

     248        216        230        188        121   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Income (loss) from continuing operations before taxes

     (61     33        (34     (27     122   

Income tax provision (benefit)

     (19     7        (10     (16     35   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Income (loss) from continuing operations, net of tax

   $ (42   $ 26      $ (24   $ (11   $ 87   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Selected metrics:

          

Period-end loans held for investment

   $ 8,466      $ 8,210      $ 8,711      $ 8,735      $ 7,522   

Average loans held for investment

     8,361        8,703        8,823        8,697        7,419   

Average yield on loans held for investment

     14.57     16.24     15.77     16.28     16.61

Revenue margin

     12.82        17.42        14.42        17.52        17.63   

Net charge-off rate

     5.77        6.15        7.02        5.74        6.68   

30+ day total delinquency rate (8)

     5.18        5.35        5.30        5.55        5.75   

Purchase volume (9)

   $ 3,593      $ 3,232      $ 3,156      $ 2,773      $ 2,394   

 

Page 7


CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 8: Financial & Statistical Summary—Consumer Banking Business

 

(Dollars in millions) (unaudited)    2011
Q4
    2011
Q3
    2011
Q2
    2011
Q1
    2010
Q4
 

Consumer Banking

          

Earnings:

          

Interest income

    $ 1,521       $ 1,546       $ 1,517       $ 1,504       $ 1,504   

Interest expense

     416        449        466        521        554   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Net interest income

     1,105        1,097        1,051        983        950   

Non-interest income

     152        188        194        186        196   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total revenue

     1,257        1,285        1,245        1,169        1,146   

Provision for loan and lease losses

     180        136        41        95        189   

Non-interest expense

     893        853        758        740        770   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Income from continuing operations before taxes

     184        296        446        334        187   

Income tax provision

     67        106        159        119        67   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Income from continuing operations, net of tax

    $ 117       $ 190       $ 287       $ 215       $ 120   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Selected metrics:

          

Period-end loans held for investment

    $   36,315       $   35,352       $   34,592       $   34,306       $   34,383   

Average loans held for investment

     35,791        34,862        34,441        34,236        34,751   

Average yield on loans held for investment

     9.46     9.83     9.51     9.60     9.20

Auto loan originations

    $ 3,586       $ 3,409       $ 2,910       $ 2,571       $ 2,217   

Period-end deposits

     88,540        88,589        87,282        86,355        82,959   

Average deposits

     88,390        88,266        86,926        83,884        81,834   

Deposit interest expense rate

     0.84     0.95     1.00     1.06     1.13

Core deposit intangible amortization

    $ 31       $ 32       $ 34       $ 35       $ 34   

Net charge-off rate (5)

     1.65     1.32     1.01     1.57     1.98

Nonperforming loans as a percentage of loans held for investment (5) (6)

     1.79        1.88        1.83        1.84        1.97   

Nonperforming asset rate (5) (6)

     1.94        2.04        2.00        2.00        2.17   

30+ day performing delinquency rate (5) (6)

     4.47        4.01        3.70        3.42        4.28   

Period-end loans serviced for others

    $ 17,998       $ 18,624       $ 19,226       $ 19,956       $ 20,689   

 

Page 8


CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 9: Financial & Statistical Summary—Commercial Banking Business

 

(Dollars in millions) (unaudited)

   2011
Q4
    2011
Q3
    2011
Q2
    2011
Q1
    2010
Q4
 

Commercial Banking

          

Earnings:

          

Interest income

    $ 547       $ 533       $ 523       $ 522       $ 550   

Interest expense

     177        180        190        201        214   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Net interest income

     370        353        333        321        336   

Non-interest income

     75        62        62        71        49   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total revenue

     445        415        395        392        385   

Provision for loan and lease losses

     74        (10     (18     (15     34   

Non-interest expense

     220        200        192        177        207   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Income from continuing operations before taxes

     151        225        221        230        144   

Income tax provision

     54        80        79        82        51   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Income from continuing operations, net of tax

    $ 97       $ 145       $ 142       $ 148       $ 93   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Selected metrics:

          

Period-end loans held for investment

    $   34,001       $   32,105       $   31,203       $   30,017       $   29,742   

Average loans held for investment

     32,551        31,345        30,316        29,793        29,617   

Average yield on loans held for investment

     4.68     4.69     4.74     4.80     5.13

Period-end deposits

    $ 26,532       $ 25,282       $ 24,304       $ 24,244       $ 22,630   

Average deposits

     26,034        25,227        24,282        24,138        22,808   

Deposit interest expense rate

     0.42     0.48     0.52     0.55     0.61

Core deposit intangible amortization

    $ 9       $ 10       $ 10       $ 11       $ 13   

Net charge-off rate (5)

     0.63     0.37     0.50     0.79     1.43

Nonperforming loans as a percentage of loans held for investment (5)

     1.09        1.43        1.54        1.84        1.66   

Nonperforming asset rate (5)

     1.17        1.55        1.66        1.95        1.80   

Risk category: (10)

          

Noncriticized

    $ 31,306       $ 29,374       $ 28,459       $ 27,008       $ 26,663   

Criticized performing

     1,843        1,781        1,765        1,924        2,025   

Criticized nonperforming

     371        459        481        553        494   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total non-PCI loans

     33,520        31,614        30,705        29,485        29,182   

Total PCI loans

     481        491        498        532        560   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total

    $ 34,001       $ 32,105       $ 31,203       $ 30,017       $ 29,742   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

% of period-end held for investment commercial loans:

          

Noncriticized

     92.07     91.49     91.21     89.98     89.65

Criticized performing

     5.42        5.55        5.66        6.41        6.81   

Criticized nonperforming

     1.09        1.43        1.54        1.84        1.66   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total non-PCI loans

     98.59        98.47        98.40        98.23        98.12   

Total PCI loans

     1.41        1.53        1.60        1.77        1.88   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total

     100.00     100.00     100.00     100.00     100.00
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

 

Page 9


CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 10: Financial & Statistical Summary—Other and Total

 

(Dollars in millions) (unaudited)

   2011
Q4
     2011
Q3
     2011
Q2
     2011
Q1
     2010
Q4
 

Other

              

Earnings:

              

Interest income

    $ (620)        $ (598)        $ (550)        $ (536)        $ (581)   

Interest expense

     (378)         (389)         (412)         (431)         (448)   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

 

Net interest expense

     (242)         (209)         (138)         (105)         (133)   

Non-interest income (expense)

             (57)         (18)         11          22    
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

 

Total revenue

     (239)         (266)         (156)         (94)         (111)   

Provision for loan and lease losses

             (15)         11                  27    

Non-interest expense

     74          56          67          67          58    
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

 

Loss from continuing operations before taxes

     (320)         (307)         (234)         (165)         (196)   

Income tax benefit

     (164)         (174)         (132)         (191)         (98)   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

 

Income (loss) from continuing operations, net of tax

    $ (156)        $ (133)        $ (102)        $ 26         $ (98)   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

 

Selected metrics:

              

Period-end loans held for investment (4)

    $ 501         $ 465         $ 465         $ 464         $ 451    

Average loans held for investment (4)

     475          465          468          462          465    

Period-end deposits

     13,154          14,447          14,531          14,847          16,621    

Average deposits

     14,026          14,775          14,626          16,136          17,094    

Total

              

Earnings:

              

Interest income

    $ 3,701         $ 3,835         $ 3,699         $ 3,752         $ 3,674    

Interest expense

     519          552          563          612          651    
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

 

Net interest income

     3,182          3,283          3,136          3,140          3,023    

Non-interest income

     868          871          857          942          939    
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

 

Total revenue

     4,050          4,154          3,993          4,082          3,962    

Provision for loan and lease losses

     861          622          343          534          839    

Non-interest expense

     2,618          2,297          2,255          2,162          2,091    
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

 

Income from continuing operations before taxes

     571          1,235          1,395          1,386          1,032    

Income tax provision

     160          370          450          354          331    
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

 

Income from continuing operations, net of tax

    $ 411         $ 865         $ 945         $ 1,032         $ 701    
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

 

Selected metrics:

              

Period-end loans held for investment

    $   135,892         $   129,952         $   128,965         $   124,092         $   125,947    

Average loans held for investment

     131,581          129,043          127,916          125,077          125,441    

Period-end deposits

     128,226          128,318          126,117          125,446          122,210    

Average deposits

     128,450          128,268          125,834          124,158          121,736    

 

Page 10


CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 11: Notes to Loan and Business Segment Disclosures (Tables 6 — 10)

 

  (1) Certain prior period amounts have been reclassified to conform to the current period presentation.

 

  (2) Results subsequent to Q1 2011 reflect the impact of the April 1, 2011 acquisition of the existing private-label credit card loan portfolio of Kohl’s, which had an outstanding principal and interest balance of approximately $3.7 billion at acquisition.

 

  (3) Other loans held for investment includes unamortized premiums and discounts on loans acquired as part of the North Fork and Hibernia acquisitions.

 

  (4) In accordance with our loss-sharing agreement with Kohl’s, charge-offs for the portfolio are reported net of any reimbursement of credit losses from Kohl’s, which has the impact of lowering the overall Domestic Card charge-off rate.

 

  (5) PCI loans acquired as part of the CCB acquisition are included in the denominator used in calculating the credit quality ratios presented in Tables 6-10. These metrics excluding the impact of loans acquired from CCB from the denominator are presented below:

 

(Dollars in millions) (unaudited)

   2011
Q4
    2011
Q3
    2011
Q2
    2011
Q1
    2010
Q4
 

CCB period end acquired loan portfolio

    $   4,689       $   4,873       $   5,181       $   5,351       $   5,532   

CCB average acquired loan portfolio

     4,781        4,998        5,112        5,305        5,633   

Net charge-off rates:

          

Consumer banking:

          

Home loan

     1.48     0.87     0.98     1.16     1.46

Retail banking

     1.46        1.69        1.76        2.32        2.49   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total consumer banking

     1.87     1.51     1.17     1.82     2.32
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Commercial banking:

          

Commercial and multifamily real estate

     0.77     0.12     0.40     0.57     1.17

Middle market

     0.21        0.42        0.13        0.18        0.97   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total commercial lending

     0.48        0.28        0.31        0.38        1.02   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total commercial banking

     0.64     0.38     0.51     0.80     1.45
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

30+ day performing delinquency rates:

          

Consumer banking:

          

Home loan

     1.47     1.28     1.18     1.02     1.06

Retail banking

     0.84        0.90        0.77        0.93        0.97   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total consumer banking

     5.06     4.57     4.29     3.98     5.01
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Nonperforming asset rates:

          

Consumer banking:

          

Home loan

     7.55     7.80     7.38     7.24     7.05

Retail banking

     2.52        2.40        2.48        2.44        2.77   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total consumer banking

     2.20     2.33     2.32     2.32     2.54
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Commercial banking:

          

Commercial and multifamily real estate

     1.44     2.18     2.39     2.68     2.28

Middle market

     0.84        1.07        1.22        1.17        1.36   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total commercial lending

     1.11        1.57        1.73        1.90        1.79   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total commercial banking

     1.19     1.57     1.68     1.99     1.83
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Nonperforming loans as a percentage of period-end loans held for investment:

          

Consumer banking

     2.03     2.15     2.12     2.14     2.30

Commercial banking

     1.11        1.45        1.56        1.88        1.69   

 

  (6) Nonperforming assets consist of nonperforming loans and real estate owned (“REO”) and foreclosed assets. The nonperforming asset ratios are calculated based on nonperforming assets for each category divided by the combined period-end total of loans held for investment, REO and foreclosed assets for each respective category.

 

  (7) As permitted by regulatory guidance, our policy is generally to exempt delinquent credit card loans from being classified as nonperforming. We continue to accrue finance charges and fees on credit card loans until the loan is charged off, typically when the account becomes 180 days past due. Billed finance charges and fees considered uncollectible are not recognized in income.

 

  (8) In the third quarter of 2011, we revised the manner in which we estimate expected recoveries of finance charge and fee amounts previously considered to be uncollectible. This revision resulted in an increase of 11 basis points in the 30+ day delinquency rate for Domestic Card. For International Card, the change did not have a significant impact on the 30+ day delinquency rate.

 

  (9) Includes credit card purchase transactions net of returns. Excludes cash advance transactions.

 

(10) Criticized exposures correspond to the “Special Mention,” “Substandard” and “Doubtful” asset categories defined by bank regulatory authorities.

 

Page 11


CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 12: Reconciliation of Non-GAAP Measures and Calculation of Regulatory Capital Measures

In addition to disclosing required regulatory capital measures, we also report certain non-GAAP capital measures that management uses in assessing its capital adequacy. These non-GAAP measures include average tangible common equity, tangible common equity (“TCE”), TCE ratio, Tier 1 common equity and Tier 1 common equity ratio. The table below provides the details of the calculation of each of these measures. While these non-GAAP capital measures are widely used by investors, analysts and bank regulatory agencies to assess the capital position of financial services companies, they may not be comparable to similarly titled measures reported by other companies.

 

(Dollars in millions)(unaudited)

  2011
Q4
    2011
Q3
    2011
Q2
    2011
Q1
    2010
Q4
 

Average Equity to Non-GAAP Average Tangible Common Equity

         

Average total stockholders’ equity

   $ 29,698       $ 29,316       $ 28,255       $ 27,009       $ 26,255   

Less: Average intangible assets (1)

    (13,935     (13,990     (14,025     (14,001     (14,008
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Average tangible common equity

   $ 15,763       $ 15,326       $ 14,230       $ 13,008       $ 12,247   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Stockholders’ Equity to Non-GAAP Tangible Common Equity

         

Total stockholders’ equity

   $ 29,666       $ 29,378       $ 28,681       $ 27,550       $ 26,541   

Less: Intangible assets (1)

    (13,908     (13,953     (14,006     (14,030     (13,983
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Tangible common equity

   $ 15,758       $ 15,425       $ 14,675       $ 13,520       $ 12,558   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total Assets to Tangible Assets

         

Total assets

   $ 206,019       $ 200,148       $ 199,753       $ 199,300       $ 197,503   

Less: Assets from discontinued operations

    (305     (304     (32     (342     (362
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total assets from continuing operations

    205,714        199,844        199,721        198,958        197,141   

Less: Intangible assets (1)

    (13,908     (13,953     (14,006     (14,030     (13,983
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Tangible assets

   $ 191,806       $ 185,891       $ 185,715       $ 184,928       $ 183,158   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Non-GAAP TCE Ratio

         

Tangible common equity

   $ 15,758       $ 15,425       $ 14,675       $ 13,520       $ 12,558   

Tangible assets

    191,806        185,891        185,715        184,928        183,158   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

TCE ratio (2)

    8.2     8.3     7.9     7.3     6.9
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Non-GAAP Tier 1 Common Equity and Regulatory Capital Ratios (3)

         

Total stockholders’ equity

   $ 29,666       $ 29,378       $ 28,681       $ 27,550       $ 26,541   

Less: Net unrealized (gains) losses on AFS securities recorded in AOCI (4)

    (289     (401     (482     (314     (368

Net (gains) losses on cash flow hedges recorded in AOCI (4)

    71        55        71        95        86   

Disallowed goodwill and other intangible assets

    (13,854     (13,899     (13,954     (13,993     (13,953

Disallowed deferred tax assets

    (534     (227     (647     (1,377     (1,150

Other

    (2     (2     (2     (2     (2
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Tier 1 common equity

   $ 15,058       $ 14,904       $ 13,667       $ 11,959       $ 11,154   

Plus: Tier 1 restricted core capital items (5)

    3,636        3,636        3,636        3,636        3,636   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Tier 1 capital

   $ 18,694       $ 18,540       $ 17,303       $ 15,595       $ 14,790   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Plus: Long-term debt qualifying as Tier 2 capital

    2,438        2,438        2,727        2,827        2,827   

Qualifying allowance for loan and lease losses

    1,977        1,896        1,864        1,825        3,748   

Other Tier 2 components

    23        24        28        20        29   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Tier 2 capital

   $ 4,438       $ 4,358       $ 4,619       $ 4,672       $ 6,604   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total risk-based capital (6)

   $ 23,132       $ 22,898       $ 21,922       $ 20,267       $ 21,394   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Risk-weighted assets (7)

   $     155,472       $     149,028       $     146,201       $     142,495       $     127,043   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Tier 1 common equity ratio (8)

    9.7 %       10.0     9.4     8.4     8.8

Tier 1 risk-based capital ratio (9)

    12.0        12.4        11.8        10.9        11.6   

Total risk-based capital ratio (10)

    14.9        15.4        15.0        14.2        16.8   

 

  (1) Includes impact from related deferred taxes.

 

  (2) Calculated based on tangible common equity divided by tangible assets.

 

  (3) Capital ratios as of the end of Q4 2011 are preliminary and therefore subject to change once the calculations have been finalized.

 

  (4) Amounts presented are net of tax.

 

  (5) Consists primarily of trust preferred securities.

 

  (6) Total risk-based capital equals the sum of Tier 1 capital and Tier 2 capital.

 

  (7) Calculated based on prescribed regulatory guidelines.

 

  (8) Tier 1 common equity ratio is a non-GAAP measure calculated based on Tier 1 common equity divided by risk-weighted assets.

 

  (9) Tier 1 risk-based capital ratio is a regulatory capital measure calculated based on Tier 1 capital divided by risk-weighted assets.

 

(10) Total risk-based capital ratio is a regulatory capital measure calculated based on total risk-based capital divided by risk-weighted assets.

 

Page 12

Earnings Release Slides
Fourth Quarter 2011 Results
January 19, 2012
Exhibit  99.3


2
January 19, 2012
Forward-Looking Statements
Please note that the following materials containing information regarding Capital One’s financial performance speak only as of the particular date or dates indicated
in these materials. Capital One does not undertake any obligation to update or revise any of the information contained herein whether as a result of new information,
future events or otherwise. 
Certain statements in this presentation and other oral and written statements made by Capital One from time to time are forward-looking statements, including those
that discuss, among other things: strategies, goals, outlook or other non-historical matters; projections, revenues, income, returns, expenses, capital measures,
accruals for claims in litigation and for other claims against Capital One, earnings per share or other financial measures for Capital One; future financial and
operating results; Capital One’s plans, objectives, expectations and intentions; the projected impact and benefits of the pending transactions involving Capital One,
HSBC and ING Direct (the “transactions”); and the assumptions that underlie these matters. 
To the extent that any such information is forward-looking, it is intended to fit within the safe harbor for forward-looking information provided by the Private
Securities
Litigation
Reform
Act
of
1995.
Numerous
factors
could
cause
Capital
One’s
actual
results
to
differ
materially
from
those
described
in
such
forward-
looking statements, including, among other things: general economic and business conditions in the U.S., the U.K., Canada or Capital One’s local markets, including
conditions affecting employment levels, interest rates, consumer
income and confidence, spending and savings that may affect consumer bankruptcies, defaults,
charge-offs and deposit activity; an increase or decrease in credit losses (including increases due to a worsening of general economic conditions in the credit
environment); the possibility that regulatory and other approvals and conditions to either of the transactions are not obtained or satisfied on a timely basis or at all;
the
possibility
that
modifications
to
the
terms
of
either
of
the
transactions
may
be
required
in
order
to
obtain
or
satisfy
such
approvals
or
conditions;
the
possibility
that
Capital
One
will
not
receive
third-party
consents
necessary
to
fully
realize
the
anticipated
benefits
of
the
transactions;
the
possibility
that
Capital
One
may
not
fully
realize
the
projected
cost
savings
and
other
projected
benefits
of
the
transactions;
changes
in
the
anticipated
timing
for
closing
either
of
the
transactions;
difficulties
and
delays
in
integrating
the
assets
and
businesses
acquired
in
the
transactions;
business
disruption
during
the
pendency
of
or
following
the
transactions;
the
inability
to
sustain
revenue
and
earnings
growth;
diversion
of
management
time
on
issues
related
to
the
transactions;
reputational
risks
and
the
reaction of customers and counterparties to the transactions; disruptions relating to the transactions negatively impacting Capital One’s ability to maintain
relationships
with
customers,
employees
and
suppliers;
changes
in
asset
quality
and
credit
risk
as
a
result
of
the
transactions;
financial,
legal,
regulatory,
tax
or
accounting changes or actions, including the impact of the Dodd-Frank Wall Street Reform and Consumer Protection Act and the regulations promulgated
thereunder; developments, changes or actions relating to any litigation matter involving Capital One; increases or decreases in interest rates; Capital One’s ability to
access the capital markets at attractive rates and terms to capitalize and fund its operations and future growth; the success of
Capital One’s marketing efforts in
attracting and retaining customers; increases or decreases in Capital One’s aggregate loan balances or the number of customers and the growth rate and
composition thereof, including increases or decreases resulting from factors such as shifting product mix, amount of actual marketing expenses Capital One incurs
and attrition of loan balances; the level of future repurchase or indemnification requests Capital One may receive, the actual future performance of mortgage loans
relating to such requests, the success rates of claimants against Capital One, any developments in litigation and the actual recoveries Capital One may make on any
collateral relating to claims against Capital One; the amount and rate of deposit growth; changes in the reputation of or expectations regarding the financial services
industry or Capital One with respect to practices, products or financial condition; any significant disruption in Capital One’s operations or technology platform;
Capital One’s ability to maintain a compliance infrastructure suitable for its size and complexity; Capital One’s ability to control costs; the amount of, and rate of
growth in, Capital One’s expenses as its business develops or changes or as it expands into new market areas; Capital One’s ability to execute on its strategic and
operational plans; any significant disruption of, or loss of public confidence in, the United States Mail service affecting Capital One’s response rates and consumer
payments; Capital One’s ability to recruit and retain experienced personnel to assist in the management and operations of new products and services; changes in
the
labor
and
employment
markets;
fraud
or
misconduct
by
Capital
One’s
customers,
employees
or
business
partners;
competition
from
providers
of
products
and
services that compete with Capital One’s businesses; and other risk factors set forth from time to time
in reports that Capital One files with the Securities and
Exchange Commission, including, but not limited to, the Annual Report on Form 10-K for the year ended December 31, 2010, and Exhibit 99.5 to the Current Report
on Form 8-K filed on July 13, 2011.
You should carefully consider the factors discussed above in evaluating these forward-looking statements. All information in these slides is based on the
consolidated results of Capital One Financial Corporation, unless otherwise noted. A reconciliation of any non-GAAP financial measures included in this
presentation can be found in Capital One’s most recent Current Report on Form 8-K filed January 19, 2012, available on Capital One’s website at
www.capitalone.com under “Investors.”


3
January 19, 2012
Fourth Quarter and Full Year 2011 Highlights
Q4 2011 net income was $407MM or $0.88 per share
5% loan growth over Q311
Slightly
lower
revenue
due
to
impact
of
UK
reserve
and
the
absence
of
Q311
FCFR
release
Higher non-interest expense driven by increased marketing & operating expenses, including
litigation reserves
Higher provision expense driven by seasonally higher charge-offs and stabilizing allowance
Full year 2011 net income was $3.1B or $6.80 per share
Strong and stable revenue margins
Increased marketing & operating expenses
Significant credit improvement, now stabilizing at strong levels
Return to loan growth
Deposit growth with disciplined pricing
Enhanced balance sheet strength, Tier 1 Common Ratio near 10%


4
January 19, 2012
Fourth Quarter 2011 earnings were $407MM, or $0.88 per share,
compared with $813MM, or $1.77 per share, in Third Quarter 2011
Highlights
Revenue negatively impacted by
absence of Q311 FCFR release of
$83MM and by UK PPI Reserve ($81MM)
in Q411
OpEx increase includes $90MM of litigation
related expenses and accelerated
infrastructure build
Provision expense increased with seasonally
higher charge-offs and smaller allowance
release
Net interest income
Non-interest income
Revenue
Marketing expense
Operating expense
Pre-Provision Earnings (before tax)
Net charge-offs
Other
Allowance build (release)
Provision Expense
Discontinued operations, net of tax
Total company (after tax)
EPS
Tax expense
Pretax income
$MM
Operating Earnings (after tax)
Non-Interest Expense
3,182
868
4,050
420
2,198
2,618
1,432
884
7
(30)
861
407
411
(4)
$0.88
571
160
Q411
3,283
871
4,154
312
1,985
2,297
1,857
812
18
(208)
622
813
865
(52)
$1.77
1,235
370
Q311
3,023
939
3,962
308
1,783
2,091
1,871
1,394
(14)
(547)
839
697
701
(4)
$1.52
1,032
331
Q410


5
January 19, 2012
Loan balances increased and net interest margin was stable in the
fourth quarter
Average Balances & Margin Highlights
Average
Yield/
Average
Yield/
(Dollars in millions)
Balance
Rate
Balance
Rate
Interest-earning assets:
Loans held for investment
$
131,581
10.46
%
129,043
$   
11.00
%
Investment securities
39,005
2.50
37,189
2.84
Cash equivalents and other
5,681
1.20
11,478
0.73
Total interest-earning assets
$
176,267
8.40
%
177,710
$   
8.63
%
Interest-bearing liabilities:
Total interest-bearing deposits
$
109,914
0.96
%
110,750
$   
1.06
%
Securitized debt obligations
16,780
1.91
18,478
1.93
Senior and subordinated notes
3.48
10,519
3.19
Other borrowings
4.41
8,369
4.06
Total interest-bearing liabilities
$
1.43
%
148,116
$   
1.49
%
Impact of non-interest bearing funding
0.25
%
0.25
%
Net interest margin
7.22
%
7.39
%
Quarter Ended 12/31/11
Quarter Ended 09/30/11
10,237
7,794
144,725


6
January 19, 2012
Full year 2011 earnings were $3,147MM, or $6.80 per share, compared
with $2,743MM, or $6.01 per share, in full year 2010
Net interest income
Non-interest income
Revenue
Marketing expense
Operating expense
Non-Interest Expense
Pre-Provision Earnings (before tax)
Net charge-offs
Other
Allowance build (release)
Provision Expense
Discontinued operations, net of tax
Total Company (after tax)
EPS
Tax expense
Pretax income
$MM
Operating Earnings (after tax)
Average Loans Held For Investment
Revenue Margin
Net Interest Margin
2010
12,457
3,714
16,171
958
6,976
7,934
8,237
6,651
72
(2,816)
3,907
2,743
3,050
(307)
$6.01
4,330
1,280
$
128,526
9.20%
7.09%
Fav/(Unfav) ($)
284
(176)
108
(379)
(1,019)
(1,398)
(1,290)
2,879
106
(1,438)
1,547
404
203
201
$0.79
257
$
(102)
8 bps
18bps
2011
12,741
3,538
16,279
1,337
7,995
9,332
6,947
3,772
(34)
(1,378)
2,360
3,147
3,253
(106)
$6.80
4,587
1,334
$
128,424
9.28%
7.27%
Period-end Loans Held For Investment
$
125,947
$
9,945
$
135,892
(54)


7
January 19, 2012
Our capital position remains strong
Tier
1
Common
Equity
to
Risk-Weighted
Assets
(Basel
I)
Disallowed DTA
RWA
EOP Loans
(1.2)
127
126
(1.4)
142
124
Tier 1 Common excluding
disallowed DTA
($B)
12.4
13.4
Tier 1 Common
11.2
12.0
(0.6)
146
129
14.3
13.7
(0.2)
149
130
15.1
14.9
2
(0.5)
155
15.6
15.1
2
136
1
1
Tier 1 Common Equity ratio is a non-GAAP measure calculated based on Tier 1 common equity divided by risk-weighted assets. See "Exhibit 99.2—Table 12:
Reconciliation of Non-GAAP Measures and Calculation of Regulatory Capital Measures" for the calculation of this ratio.
2
Tier 1 Common Equity ratio as of the quarter end does not reflect any impact from the equity forward sale agreements executed in July 2011 which have not
been settled in whole or in part.
8.8%
8.4%
9.4%
10.0%
9.7%
0%
2%
4%
6%
8%
10%
12%
Q410
Q111
Q211
Q311
Q411


8
January 19, 2012
Loan balances grew across all business segments in the fourth quarter
and the full year
Credit Card
13,396
13,543
14,035
14,389
15,410
10,484
10,758
11,404
11,924
12,684
4,020
3,936
4,122
4,221
4,404
1,842
1,780
1,642
1,571
1,503
0
5
10
15
20
25
30
35
40
Q410
Q111
Q211
Q311
Q411
Commercial Banking
Consumer Banking
Comm’l & Multi-Family
Middle Market
49,970
47,298
51,234
51,510
54,682
7,522
8,735
8,711
8,210
8,466
3,879
3,272
2,760
2,310
1,927
0
10
20
30
40
50
60
70
80
Q410
Q111
Q211
Q311
Q411
Revolving
Domestic Card
International
17,867
18,342
19,223
20,422
21,779
12,103
11,741
11,323
10,916
10,433
4,413
4,223
4,046
4,014
4,103
0
5
10
15
20
25
30
35
40
45
50
Q410
Q111
Q211
Q311
Q411
Home Loans
Retail
Banking
Auto
Specialty Lending
Small Ticket CRE
$M
$M
$M
Installment
loans


9
January 19, 2012
Consumer credit is exhibiting expected seasonal patterns
4.07%
7.28%
3.92%
4.74%
6.20%
3.66%
3.65%
3.33%
4.09%
3.59%
0%
1%
2%
3%
4%
5%
6%
7%
8%
9%
10%
11%
Q410
Q111
Q211
Q311
Q411
Domestic Credit Card ($54.4B*)
Net Charge-off Rate
30+ Day Delinquency  Rate
Home Loan ($10.7B*)
0.90%
0.71%
0.53%
0.89%
0.60%
0.89%
0.64%
0.61%
0.78%
0.70%
0%
1%
2%
3%
Q410
Q111
Q211
Q311
Q411
Auto ($21.1B*)
5.74%
7.02%
6.15%
6.68%
5.77%
5.55%
5.75%
5.30%
5.35%
5.18%
0%
1%
2%
3%
4%
5%
6%
7%
8%
9%
10%
Q410
Q111
Q211
Q311
Q411
International Credit Card ($8.4B*)
2.07%
1.98%
1.69%
2.65%
1.11%
6.88%
7.58%
5.79%
6.34%
6.09%
0%
1%
2%
3%
4%
5%
6%
7%
8%
9%
10%
11%
Q410
Q111
Q211
Q311
Q411
Net Charge-off Rate
30+ Day Delinquency Rate
Net Charge-off Rate
30+ Day Performing
Delinquency Rate
Net Charge-off Rate
30+ Day Performing
Delinquency Rate
* Average Loans for Q4 2011


10
January 19, 2012
Commercial Banking credit metrics have stabilized and improved
over the last five quarters
* Average Loans for Q4 2011
0.79%
0.50%
0.37%
1.43%
0.63%
1.95%
1.80%
1.66%
1.55%
1.17%
0%
1%
2%
3%
4%
5%
Q410
Q111
Q211
Q311
Q411
Total Commercial Banking ($32.6B*)
Nonperforming
Asset Rate
Charge-off
Rate
Commercial & Multi-Family Real Estate ($14.6B*)
0.76%
0.56%
0.12%
1.15%
0.39%
1.43%
2.23%
2.63%
2.16%
2.35%
0%
1%
2%
3%
4%
5%
Q410
Q111
Q211
Q311
Q411
Middle Market ($12.1B*)
Nonperforming
Asset Rate
Charge-off
Rate
0.38%
0.30%
0.28%
1.00%
0.47%
1.86%
1.76%
1.71%
1.54%
1.10%
0%
1%
2%
3%
4%
5%
Q410
Q111
Q211
Q311
Q411
Total Commercial Lending
Excluding Small Ticket CRE ($31.0B*)
Nonperforming
Asset Rate
Charge-off
Rate
0.20%
0.18%
0.41%
0.94%
0.13%
0.82%
1.33%
1.14%
1.04%
1.19%
0%
1%
2%
3%
4%
5%
Q410
Q111
Q211
Q311
Q411
Nonperforming
Asset Rate
Charge-off
Rate


We are in a strong position to deliver sustained shareholder value
Outlook
2011 Results
Strong and stable margins and revenue
Significant credit improvement offset
growth in non-interest expense
Invested in infrastructure
Prepared for acquisitions
“Primed the pump”
for growth
Returned to loan growth
Deposit growth with improving interest
expense rate
Expect acquisitions will have significant impacts
on reported results, especially in 2012
Purchase accounting impacts
Integration expenses
Partial-year results
Expect continuing strength in underlying
businesses
Positioned to deliver sustained shareholder value
Growth potential (off a larger base)
Strong returns and capital generation
Strong balance sheet and financial resilience
11